Terrasse/Patio

Bewertungen von Hampton Inn & Suites Chicago Waukegan

2.5 out of 5
Hampton Inn & Suites Chicago Waukegan
438 Lakehurst Road, Waukegan, IL

Bewertungen

9,0

Wunderbar

530 von insgesamt 796 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
178 von insgesamt 796 Gästebewertungen haben eine Bewertung von 8 - Gut" "
42 von insgesamt 796 Gästebewertungen haben eine Bewertung von 6 - Okay" "
30 von insgesamt 796 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
16 von insgesamt 796 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,2/10

Sauberkeit

9,2/10

Personal & Service

8,8/10

Ausstattung

9,2/10

Zustand der Unterkunft

8,8/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Kazbek

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
nice place
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Brittaney Hall Assistant Manager am 22. Mai 2024
Thank you Kazbek for the 5/5 rating. We are so happy you enjoyed your stay with us. Please do not hesitate to come back again when you are in the Waukegan area.

10/10 – Hervorragend

Quintisa

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great place to stay and get some good sleep
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Brittaney Hall Assistant Manager am 22. Mai 2024
Quintisa. Thank you for staying with us. Getting a good night's sleep is important, we are so happy you enjoyed your stay. Please come back again.

10/10 – Hervorragend

Elizabeth

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Friendly staff, clean, easy parking, rooms are in great condition.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Brittaney Hall Assistant Manager am 22. Mai 2024
Elizabeth, thank you for your 5/5 rating. We are so pleased to hear that you enjoyed the staff and the clean rooms. We do our best to make sure you feel comfortable and at home, when you are not at home.

10/10 – Hervorragend

Diann

The hotel was wonderful! Super clean and nice sized rooms and spotless bathroom. Friendly staff and excellent free breakfast. Very quiet area with many restaurants within easy driving distance. Highly recommend.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Brittaney Hall -Assistant Manager am 11. Mai 2024
Diann we are so pleased to hear that you enjoyed your stay. I can agree with you about the local restaurants, I love them also. Thanks for the recommendations. Please come back again when you are in the Waukegan area.

10/10 – Hervorragend

Nicole

Mit der Familie und kleinen Kindern gereist
Quiet, convenient
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Brittaney Hall Assistant Manager am 8. Mai 2024
Thank you Nicole for the 5/5 rating. We are so pleased that you enjoyed your stay with us. We are so happy that you had a quiet and convenient stay.

4/10 – Schlecht

angeles

Geschäftlich gereist, Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The bathroom was dirty and the receptionist is not friendly. She is the receptionist who has helped me twice in the past, she is very rude.
Aufenthalt von 1 Nacht im April 2024
Antwort von Brittaney Hall, Assistant Manager am 28. Apr. 2024
Thank you for staying with us Angeles, I am deeply sorry for the inconvenience caused to you by the cleanliness of the room. I hope we get a chance to make it right for you. Please feel free to reach out to me at the hotel.

10/10 – Hervorragend

angeles

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Like everything
Antwort von Brittaney Hall, Assistant Manager am 26. Apr. 2024
Thank you Angeles for the 5/5 rating. We happy to hear that you enjoyed your stay with us. We hope to see you again in the future.

8/10 – Gut

Michael

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was very close to family we were visiting! Everything was decent but it might be time for an upgrade
Aufenthalt von 3 Nächten im April 2024
Antwort von Brittaney Hall Assistant Manager am 24. Apr. 2024
Thank you Michael, for the review. We are working on doing some upgrades. I hope when you come back they will be finished and we can get the 5/5 rating. Thank you for staying with us.

10/10 – Hervorragend

Vincent

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great stay
Aufenthalt von 3 Nächten im April 2024
Antwort von Brittaney Hall -Assistant Manager am 21. Apr. 2024
Thank you Vincent for the 5/5 rating. We are so happy you enjoyed your stay with us. Please come back again.

8/10 – Gut

FESA MARYLL

Gut: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im April 2024
Antwort von Brittaney Hall -Assistant Manager am 21. Apr. 2024
Thank you Fesa for the rating. Thank you for taking the time to review your recent stay at Hampton Inn & Suites Chicago/Waukegan. We hope to see you back real soon

10/10 – Hervorragend

Sherry, Graham

Mit der Familie gereist
Clean room and Great staff
Aufenthalt von 4 Nächten im April 2024
Antwort von Brittaney Hall Assistant Manager am 17. Apr. 2024
Thank you for taking the time to post about your stay at Hampton Inn & Suites Chicago/Waukegan. I am glad you found good quality in our pricing and accommodations. We hope to see you again on your next visit.

10/10 – Hervorragend

John

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good location
Aufenthalt von 1 Nacht im April 2024
Antwort von Brittaney Hall Assistant Manager am 17. Apr. 2024
Thank you for the great recommendation! If there is anything we can do to assist in the future, please don’t hesitate to reach out to our team here at Hampton Inn & Suites Chicago/Waukegan.

10/10 – Hervorragend

steve

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice rooms, great mattress and very clean.
Aufenthalt von 1 Nacht im April 2024
Antwort von Brittaney Hall Assistant Manager am 11. Apr. 2024
I appreciate you telling us about your experience at Hampton Inn & Suites Chicago/Waukegan. Your kind words will brighten the teams’ day. We hope to see you next time you’re in the Hampton Inn & Suites Chicago/Waukegan area.

6/10 – Okay

Nataliah

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Convenient location. Room & bathroom was clean however body wash dispenser was empty. First room we checked into had damages e.g. torn couch. But it was changed immediately upon request.
Aufenthalt von 1 Nacht im April 2024
Antwort von Brittaney Hall, Assistant Manager am 7. Apr. 2024
Hello Nataliah, I am so happy to hear that your issues were resolved in a timely manner. thank you for following up with the staff and letting us know what was going on. Your comments help is improving our hotel. We hope if you are in the Waukegan area you come back to visit us again.

10/10 – Hervorragend

Briana

Gut: Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im April 2024
Antwort von Brittaney Hall -Assistant Manager am 7. Apr. 2024
Thank you for your 5-star review Briana. We you come back again when you are in the Waukegan area.

6/10 – Okay

Shaniqua

Average was quiet
Aufenthalt von 1 Nacht im März 2024
Antwort von Brittaney Hall, Assistant Manager am 4. Apr. 2024
Thank you for your honest rating Shaniqua. We hope you come back to visit us again if you are in the Waukegan area.

10/10 – Hervorragend

Nicole

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Allowed early check in when we arrived into town earlier than expected. Accommodating for family needs. Quiet.
Aufenthalt von 2 Nächten im März 2024
Antwort von Brittaney Hall, Assistant Manager am 3. Apr. 2024
I am so happy we were able to to accommodate your early check in request. Thank you for staying with us. We hope to see you again in the near future.

10/10 – Hervorragend

steve

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Welcoming and helpful front desk staff. Very clean rooms.
Aufenthalt von 1 Nacht im März 2024
Antwort von Brittaney Hall, Assistant Manager am 27. März 2024
Steve we are so pleased to hear about your stay with us. I am so glad everything went well and was able to suite you expectations. Please come back when you are in the waukegan area again.

8/10 – Gut

Jesus

Gut: Sauberkeit und Zustand der Unterkunft
good
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Brittaney Hall -Assistant Manager am 23. März 2024
Thank you for rating Jesus. We are so glad you had a good stay with us. Please do come back whenever you are in the area.

10/10 – Hervorragend

JASMINE

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Rooms were clean and staff were friendly .
Aufenthalt von 1 Nacht im März 2024
Antwort von Brittaney Hall, Assistant Manager am 14. März 2024
I am so happy your stay was pleasant. Our houskeeping staff makes sure the rooms are clean and ready for you. I will pass the kind words to the staff. Thank Jasmine for staying with us, we hope to see you again.

10/10 – Hervorragend

Chinesa

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Brittaney Hall, Assistant Manager am 7. März 2024
Chinesa we are so happy that you enjoyed your stay with us. Thank you for the 5/5 rating. We hope to see you again in the future or sooner.

10/10 – Hervorragend

Michael

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We stayed here for a couple nights and it was perfect for what we needed. It was clean, quiet, and convenient. The staff are excellent and very friendly and helpful. I lost a room key and they just gave me a new one without any issues. The breakfast is one of the best I’ve seen in a long time. Lots of food and drink options. We would stay here again if we’re in the area.
Aufenthalt von 2 Nächten im März 2024
Antwort von hj am 5. März 2024
Michael, Thank you so much for the 5-Star Review. We are thrilled it was as good as we hoped it would be. We look forward to hosting you on your next visit to Waukegan. - Hannah, General Manager

6/10 – Okay

maria

Gut: Sauberkeit und Personal & Service
I did not like that they charge parking fee. Waukegan is a small city. Plenty of parking space around a the businesses in the area. I will not be choosing this hotel for future stays
Aufenthalt von 1 Nacht im März 2024
Antwort von HJ am 4. März 2024
Maria, We are sorry you did not like the Parking Recapture Fee. We appreciate your feedback. Thank you for choosing to stay with us. - Hannah, General Manager

8/10 – Gut

Levon

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was a good stay
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Brittaney Hall, Assistant Manager am 29. Feb. 2024
Thank you for taking the time to post a review of your stay Hampton Inn & Suites Chicago/Waukegan. We are happy to see you enjoyed your stay with us and we hope to see you again on your next trip to Waukegan.

8/10 – Gut

Michelle Burke

Aufenthalt von 3 Nächten im Februar 2024
Antwort von Brittaney Hall, Assistant Manager am 20. März 2024
Thank you for your rating, Michelle, We hope to see you again soon.

8/10 – Gut

Maria Asuncion

Gut: Sauberkeit
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Brittaney Hall Assistant Manager am 19. Feb. 2024
Thank you for rating Maria, I appreciate you staying with us please come back again.

4/10 – Schlecht

Thomas

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit und Zustand der Unterkunft
Checked in 4 hours after check in time and room was not cleaned from previous guess. Next room assigned, doors wouldnt ooen. Not a good check in experience after a 10 hour drive day.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Brittaney Hall Assistant Manager am 18. Feb. 2024
We would like to offer our sincerest apologies for the issues you encountered during your stay. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Thank you very much for bringing your concerns to our attention.

8/10 – Gut

Jimmy

Geschäftlich gereist, Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
It's good but the swimming pool is closed the whole stay
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Brittaney Hall Assistant Manager am 17. Feb. 2024
Hello Jimmy I am glad you enjoyed your stay and I do apologize for the inconvenience of the pool not being opened, at the time the pool was going through maintenance. I hope you can come back again to enjoy all of our featured amenities.

8/10 – Gut

Rocky

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 4 Nächten im Februar 2024
Antwort von Brittaney Hall Assistant Manager am 14. Feb. 2024
Thank you for sharing this rating with us Rocky. I hope you enjoyed your stay as much as we did having you stay with us.

10/10 – Hervorragend

Blanca

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Brittaney Hall, Assistant Manager am 10. Feb. 2024
Thank you for your great rating Blanca. We are so happy you enjoyed your stay with us. Please come back again when you are in the Waukegan area.

10/10 – Hervorragend

Ewart

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Brittaney Hall, Assistant Manager am 29. Feb. 2024
Thank you for the 10 Star review. We are pleased to hear that you enjoyed your stay with us. Please do not hesitate to stay with us again .

10/10 – Hervorragend

Rossana

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
I recommend this hotel
the room is very nice and comfortable
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Brittaney Hall Assistant Manager am 29. Jan. 2024
I am so happy you were comfortable with your stay. Please come back and stay with us when you are in the area Rossana.

10/10 – Hervorragend

Daniel

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
It was clean and modern and spacious
Aufenthalt von 4 Nächten im Januar 2024
Antwort von Brittaney Hall Assistant Manager am 29. Jan. 2024
I am so glad that you were comfortable with us Daniel. Please do not hesitate to come back and stay with us again when you are in the Waukegan area.

10/10 – Hervorragend

Emmett

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Brittaney Hall -Assistant Manager am 26. Jan. 2024
Thank you for taking the time to post a 5 Star review! We feel very much honored here at Hampton Inn & Suites Chicago/Waukegan. We hope to see you on your next visit to Waukegan

8/10 – Gut

Alma

Aufenthalt von 1 Nacht im Januar 2024
Antwort von HJ am 14. Jan. 2024
Alma, Thank you very much for leaving feedback on your recent stay with us. We hope to see you back on your next visit to Waukegan, hopefully when it's a little bit warmer! - Hannah, General Manager

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Brittaney Hall -Assistant Manager am 11. Jan. 2024
Thank you for your recent stay and reviewing your stay at Hampton Inn & Suites Chicago/Waukegan. I'm pleased to hear that we exceeded your expectations and we look forward to seeing you again on your next visit to the Waukegan area.

10/10 – Hervorragend

William

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Brittaney Hall -Assistant Manager am 11. Jan. 2024
Thanks for your feedback! I’m pleased to hear that you had such an enjoyable stay. Our team looks forward to providing you with exceptional service in the future. It’s our commitment to serve our guests to our best ability and hope to always exceed your expectations. We’ll see you soon.

10/10 – Hervorragend

Marissa

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Brittaney Hall -Assistant Manager am 11. Jan. 2024
Thank you for taking the time to post a 5 Star review! We feel very much honored here at Hampton Inn & Suites Chicago/Waukegan. We hope to see you on your next visit to Waukegan!

8/10 – Gut

Glenda

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Brittaney Hall -Assistant Manager am 11. Jan. 2024
Thank you for taking the time to review your recent stay at Hampton Inn & Suites Chicago/Waukegan. We hope to see you back real soon!

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Brittaney Hall -Assistant Manager am 4. Jan. 2024
I am glad to hear that you liked your stay with us at Hampton Inn & Suites Chicago/Waukegan. I do appreciate the time you have put into your review. I hope that once again we will see you in the future and surpass your recent experience

6/10 – Okay

Naketha

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
My heat didn't work in my room, my blinds was broken wouldn't roll up, my key wouldn't work to my room, we had to keep letting each other in the room.. They didn't even offer me another room.. Other then that everything was cool, great breakfast, pool, quite, next to the casino..
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Brittaney Hall -Assistant Manager am 4. Jan. 2024
We would like to offer our sincerest apologies for the issues you encountered during your stay. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Thank you very much for bringing your concerns to our attention.

4/10 – Schlecht

Caryn

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Komfort des Zimmers
Terrible mattress!
Everything was good but the mattress was hard as a rock! It was so uncomfortable that my husband woke up in pain this morning.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Brittaney Hall, Assistant Manager am 29. Dez. 2023
I am concerned about your comments regarding the mattress. I will be reviewing with my maintenance staff to confirm the mattress is in proper form, if not we will be replacing it immediately.

10/10 – Hervorragend

Norma

Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Brittaney Hall, Assistant Manager am 29. Dez. 2023
Thank you for your 5/5 rating. I am glad you enjoyed your stay with us. Please whenever you are ready to come back to Waukegan, stay with us again.

10/10 – Hervorragend

Sandra

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Brittaney Hall, Assistant Manager am 15. Dez. 2023
Hello Sandra. I absolutely love your 10/10 rating. I am so happy you enjoyed your stay with us. When you are ready to come back to the Waukegan area please do not hesitate to come back to us.

10/10 – Hervorragend

Kristin

Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Brittaney Hall, Assistant Manager am 15. Dez. 2023
Kristin. I am really happy that you are happy with your stay. 10/10 Wow! Please come back to us whenever you are in our town again.

10/10 – Hervorragend

Katarina

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Brittaney Hall, Assistant Manager am 15. Dez. 2023
Katarina thank you much for the 5/5 rating. Good ratings are like gold to us, we are happy that you are happy with us. We cant wait to have you back whenever your are back in town.

10/10 – Hervorragend

Elizabeth, Oregon

Mit dem Partner gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very clean and easy to find. Quiet location.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Brittaney Hall, Assistant Manager am 10. Dez. 2023
Hello Elizabeth, Thank you for you great review. I am so glad you found comfort in our hotel. Please come back anytime you are in the area.

10/10 – Hervorragend

Anna

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Clean hotel ! Great breakfast Enjoyed our stay .
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Brittaney Hall, Assistant Manager am 10. Dez. 2023
I am so happy you enjoyed our breakfast and our clean rooms. Anna I hope when you are in the Waukegan area you come back and stay with us.

10/10 – Hervorragend

Jennifer

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im November 2023
Antwort von Brittaney Hall Assistant Manager am 6. Dez. 2023
Thank you for the 5 star rating Jennifer. I am happy that you enjoyed your stay with us. Please come back and stay with us again.

4/10 – Schlecht

Michael

Mit dem Partner gereist
Gut: Personal & Service und Ausstattung
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Very close to the Lakehurst Event Center
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Brittaney Hall Assistant Manager am 6. Dez. 2023
Thank you for your rating Michael. Please feel free to come stay with us again when you are in the Waukegan area.