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Bewertungen von Hampton Inn & Suites Chicago Downtown

3 out of 5
Hampton Inn & Suites Chicago Downtown
33 West Illinois Street, Chicago, IL

Bewertungen

9,0

Wunderbar

627 von insgesamt 1009 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
258 von insgesamt 1009 Gästebewertungen haben eine Bewertung von 8 - Gut" "
62 von insgesamt 1009 Gästebewertungen haben eine Bewertung von 6 - Okay" "
33 von insgesamt 1009 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
29 von insgesamt 1009 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,2/10

Sauberkeit

9,2/10

Personal & Service

9,0/10

Ausstattung

9,2/10

Zustand der Unterkunft

8,8/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Franziska

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im April 2024
Antwort von Nora am 5. Mai 2024
Dear Franzika ,Thank you for allowing us the pleasure of serving you. We really appreciate you taking time to share such positive feedback about your hotel experience. We are excited to know that the hotel location was a big plus for you. Should your future travel plans bring you back to Chicago, we would love the opportunity to serve you again

6/10 – Okay

Bianka

Das Zimmer war grundsätzlich gut - im Badezimmer hat es aus dem Abfluss unangenehm gerochen. Was im Jahr 2024 überhaupt nicht geht: das Frühstück wird auf Papptellern mit Pappbechern und Plastikgeschirr angeboten - UNGLAUBLICH! Kann sich ein Hotel kein Geschirr und Personal zum Reinigen leisten??? Daher kann ich das Hotel nicht weiterempfehlen!
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Octaviano Gonzalez Director of Rooms am 3. Apr. 2024
Hi Bianka, Thank you for your feedback. Guest feedback is our foremost important tool to improve as a property and as a brand. Best, Octaviano GonzalezDirector of Rooms

8/10 – Gut

Toni

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von Nora am 27. März 2024
· Thank you for allowing us the pleasure of serving you. We really appreciate you taking time to share such positive feedback about your hotel experience. We are excited to know that the hotel location was a big plus for you. Should your future travel plans bring you back to Chicago, we would love the opportunity to serve you again.

8/10 – Gut

Holger

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 4 Nächten im Februar 2024
Antwort von Octaviano Gonzalez Director of Rooms am 28. Feb. 2024
Hi Thank you for your rating; we would love the opportunity to host you again; until next time, safe travels.Best, Octaviano GonzalezDirector of Rooms

10/10 – Hervorragend

Dominique

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Sehr schönes Hotel
Es ist ein super Hotel, welches gut gelegen ist. Die Feuerwehr ist nebenan, hat uns aber nicht gestört. Die Lage ist perfekt und das Hotel ist sauber und Frühstück gut.
Aufenthalt von 3 Nächten im Oktober 2022
Antwort von Octaviano am 5. Nov. 2022
Hello Dominique, Thank you so much for your kind and honest review. We are happy to know you had a wonderful experience during your visit. Have a Beautiful day and happy Holidays. We hope we get the chance to serve you again. Best, Octaviano GonzalezDirector of Rooms

8/10 – Gut

Miran

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Hotel in zentraler Lage. Viele Sehenswürdigkeiten gut zu Fuß zu erreichen. Für weitere Wege empfiehlt sich Lyft über die App zu buchen. Funktioniert super und problemlos. Fahrer/in sind sehr schnell zur stelle und in ca 2 bis 5min da. Leider sind die Unterkunft Preise stark gestiegen. USA vor Corona ist nicht mehr das was es war. Teurer geworden und der Wechselkurs ist auch zum Euro Nachteil geworden. Ansonsten ist Chicago trotz allem eine Reise wert.
Aufenthalt von 6 Nächten im August 2022

8/10 – Gut

Martin

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Gute Lage. Frühstück typisch amerikanisch. Die Fenster könnten mal geputzt werde, dann sieht man auch raus...
Aufenthalt von 3 Nächten im August 2022
Antwort von Hampton Inn & Suites Chicago - Downtown am 25. Aug. 2022
Glad you enjoyed our prime location. We look forward to having you back soon, Martin.

10/10 – Hervorragend

Ralf

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Sehr nettes Hotel, tolle Lage in City
Aufenthalt von 2 Nächten im Oktober 2021
Antwort von Front Office Manager am 1. Nov. 2021
Thank you for your feedback

4/10 – Schlecht

Kevin

Verbesserungswürdig: Ausstattung
Horrible
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Front Office Supervisor- Yolo am 25. Mai 2024
We appreciate your taking the time to leave a comment, and we apologize to hear about your experience with your stay. We hold ourselves to the highest standards and have addressed this issue. Please give us another chance to prove ourselves sometime soon.

10/10 – Hervorragend

Elizabeth

Mit einer Gruppe gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
El hotel esta muy bien ubicado y céntrico, las habitaciones muy limpias y amplias, el desayuno mejor que en otros hoteles en los que me he quedado. Las camas están muy cómodas
Aufenthalt von 5 Nächten im Mai 2024
Antwort von Nora am 25. Mai 2024
Thank you for allowing us the pleasure of serving you. We really appreciate you taking time to share such positive feedback about your hotel experience. We are excited to know that the hotel location was a big plus for you. Should your future travel plans bring you back to Chicago, we would love the opportunity to serve you again.

10/10 – Hervorragend

Ana

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Muy agradable hotel, camas cómodas, limpio y buen desayuno! Lo recomiendo
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Nora am 25. Mai 2024
Thank you for allowing us the pleasure of serving you. We really appreciate you taking time to share such positive feedback about your hotel experience. We are excited to know that the hotel location was a big plus for you. Should your future travel plans bring you back to Chicago, we would love the opportunity to serve you again.

8/10 – Gut

Summi, Fairfax

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Nora am 25. Mai 2024
Thank you for allowing us the pleasure of serving you. We really appreciate you taking time to share such positive feedback about your hotel experience. We are excited to know that the hotel location was a big plus for you. Should your future travel plans bring you back to Chicago, we would love the opportunity to serve you again.

10/10 – Hervorragend

Anthony

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Nora am 25. Mai 2024
Thank you for allowing us the pleasure of serving you. We really appreciate you taking time to share such positive feedback about your hotel experience. We are excited to know that the hotel location was a big plus for you. Should your future travel plans bring you back to Chicago, we would love the opportunity to serve you again.

8/10 – Gut

Arkadiusz

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very well located hotel, great staff, huge rooms and nice amenities. On the cons side: quite expensive, noisy and below par food for the breakfast
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Yolo - Front Office Supervisor am 23. Mai 2024
Thank you for leaving a review. We’re so glad you were able to visit us at the Hampton Inn and Suites. Our team is always working to offer the best breakfast to our guest. We hope you’ll have a chance to come back soon.

10/10 – Hervorragend

Virginia

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location - we walked to the river walk, dinner locations, blues bar, dinner & jazz & very nice & safe walking at night.
Aufenthalt von 4 Nächten im April 2024
Antwort von Nora am 22. Mai 2024
Thank you for allowing us the pleasure of serving you. We really appreciate you taking time to share such positive feedback about your hotel experience. We are excited to know that the hotel location was a big plus for you. Should your future travel plans bring you back to Chicago, we would love the opportunity to serve you again

10/10 – Hervorragend

soroush, Herndon

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Clean and quiet
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Nora am 22. Mai 2024
Thank you for allowing us the pleasure of serving you. We really appreciate you taking time to share such positive feedback about your hotel experience. We are excited to know that the hotel location was a big plus for you. Should your future travel plans bring you back to Chicago, we would love the opportunity to serve you again

10/10 – Hervorragend

Prabhsimran

Mit einer Gruppe gereist
Gut: Ausstattung
Staff was nice and helpful
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Nora am 21. Mai 2024
Thank you for allowing us the pleasure of serving you. Dear Imran,We really appreciate you taking time to share such positive feedback about your hotel experience. We are excited to know that the hotel location was a big plus for you. Should your future travel plans bring you back to Chicago, we would love the opportunity to serve you again.

10/10 – Hervorragend

miranda

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Hotel netjes, vriendelijk personeel, grote kamers. Helaas is slaapbank kleine 120/130cm. Je voelt de veren vh matras en als je erop ligt met 2 personen rol je naar het midden. Opgelost met handdoeken onder matras in het midden. Voor twee pubers 1 nachtje te doen, voor meerdere nachten eigenlijk niet.
Aufenthalt von 11 Nächten im April 2024
Antwort von Front Office Supervisor- Yolo am 13. Mai 2024
Thank you for choosing us for location and service. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back to Hampton Inn and Suites in the near future!

10/10 – Hervorragend

Darnell

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was a very nice hotel. Parking staff was great. Room was very nice we loved the shower. Very big room lots of seating areas. Breakfast was good
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Nora am 12. Mai 2024
Thank you for allowing us the pleasure of serving you. We really appreciate you taking time to share such positive feedback about your hotel experience. We are excited to know that the hotel location was a big plus for you. Should your future travel plans bring you back to Chicago, we would love the opportunity to serve you again.

10/10 – Hervorragend

Jose

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Front Office Supervisor- Yolo am 13. Mai 2024
Thank you for taking a moment to share your experience at Hampton Inn and Suites. We are so pleased to hear you found our service and property to your liking. We look forward to welcoming you back again soon.

8/10 – Gut

Deanna, Livonia

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great staff! Location is wonderful.
Aufenthalt von 2 Nächten im April 2024
Antwort von Octaviano Gonzalez Director of Rooms am 8. Mai 2024
Hi Traveler, We are thrilled to hear that you have a wonderful service experience with us. Our goal is to serve our guests in a way that accurately reflects our passion. Based on your kind feedback, it seems as though we met our goal.Best, Octaviano GonzalezDirector of Rooms

10/10 – Hervorragend

Tia

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Nora am 6. Mai 2024
Thank you for allowing us the pleasure of serving you. We really appreciate you taking time to share such positive feedback about your hotel experience. We are excited to know that the hotel location was a big plus for you. Should your future travel plans bring you back to Chicago, we would love the opportunity to serve you again.

10/10 – Hervorragend

Dianela

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The room was clean and had everything we needed. The staff was super friendly. The location was perfect! The included breakfast surprised me. It had a good variety and it was pretty good.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Nora am 5. Mai 2024
Dear Daniela,Thank you for allowing us the pleasure of serving you. We really appreciate you taking time to share such positive feedback about your hotel experience. We are excited to know that the hotel location was a big plus for you. Should your future travel plans bring you back to Chicago, we would love the opportunity to serve you again.

10/10 – Hervorragend

Christopher

Gut: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Nora am 5. Mai 2024
Thank you for allowing us the pleasure of serving you. We really appreciate you taking time to share such Dear Christopher, positive feedback about your hotel experience. We are excited to know that the hotel location was a big plus for you. Should your future travel plans bring you back to Chicago, we would love the opportunity to serve you again.

8/10 – Gut

Marvin

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im April 2024
Antwort von Nora am 4. Mai 2024
Thank you for allowing us the pleasure of serving you. We really appreciate you taking time to share such positive feedback about your hotel experience. We are excited to know that the hotel location was a big plus for you. Should your future travel plans bring you back to Chicago, we would love the opportunity to serve you again.

8/10 – Gut

Lorenza

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Good
Aufenthalt von 4 Nächten im April 2024
Antwort von Yolo - Front Office Supervisor am 3. Mai 2024
Thank you for providing feedback on your recent experience at Hampton Inn & Suites. We take pride in providing a clean and comfortable space for all of our guest, so our team appreciates that you noticed. We look forward to seeing you again soon.

10/10 – Hervorragend

Sarah

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was a really great stay.
Aufenthalt von 6 Nächten im April 2024
Antwort von Nora am 3. Mai 2024
Dear Sarah,Thank you for allowing us the pleasure of serving you. We really appreciate you taking time to share such positive feedback about your hotel experience. We are excited to know that the hotel location was a big plus for you. Should your future travel plans bring you back to Chicago, we would love the opportunity to serve you again.

8/10 – Gut

Mirko

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Ottimo Hotel in Downtown, vicino a tutti i migliori servizi sia per la ristorazione che per il trasporto. Allo stesso tempo i principali punti di attrazione di Chicago si trovano in un raggio di 10 km e pertanto sono accessibili a piedi. Colazione di buon livello, anche se il buffet è limitato. Da rivedere il servizio di pulizia della stanza, indipendentemente dalla realizzazione ogni 2 giorni che è adeguata: risulta molto influenzato dalla persona che lo esegue. Nel complesso, ottima scelta per un viaggio turistico!
Aufenthalt von 7 Nächten im April 2024
Antwort von Nora am 3. Mai 2024
Thank you for allowing us the pleasure of serving you. Dear Mirko,We really appreciate you taking time to share such positive feedback about your hotel experience. We are excited to know that the hotel location was a big plus for you. Should your future travel plans bring you back to Chicago, we would love the opportunity to serve you again.

10/10 – Hervorragend

Dain-Ann T

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice hotel. However it's next to a fire station so if you don't like noise when you sleep it's something to consider
Aufenthalt von 2 Nächten im April 2024
Antwort von Nora am 28. Apr. 2024
Thank you for allowing us the pleasure of serving you. We really appreciate you taking time to share such positive feedback about your hotel experience. We are excited to know that the hotel location was a big plus for you. Should your future travel plans bring you back to Chicago, we would love the opportunity to serve you again.

10/10 – Hervorragend

Maria

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
El unico detalle que no me gusto fue el costo de $65 por noche dl estacionamiento. Todo lo demas y lo mas importante esta excelente
Aufenthalt von 3 Nächten im April 2024
Antwort von Nora am 26. Apr. 2024
Thank you for allowing us the pleasure of serving you. We really appreciate you taking time to share such positive feedback about your hotel experience. We are excited to know that the hotel location was a big plus for you. Should your future travel plans bring you back to Chicago, we would love the opportunity to serve you again.

10/10 – Hervorragend

Stacy, Navarre

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great property!
Aufenthalt von 3 Nächten im April 2024
Antwort von Octaviano Gonzalez Director of Rooms am 24. Apr. 2024
Hi Traveler, Thank you so much for the kind words you've shared about your experience. I'm pleased to know that our hotel was a great fit for you during your time in Chicago. We hope to see you again soon.

10/10 – Hervorragend

Loana

Aufenthalt von 1 Nacht im April 2024
Antwort von Nora am 10. Mai 2024
Thank you for allowing us the pleasure of serving you. We really appreciate you taking time to share such positive feedback about your hotel experience. We are excited to know that the hotel location was a big plus for you. Should your future travel plans bring you back to Chicago, we would love the opportunity to serve you again.

8/10 – Gut

Nithi

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Clean and comfortable. Amazing gym including a peloton bike. Good breakfast. Only negative was location - very loud firetrucks all night!
Aufenthalt von 2 Nächten im April 2024
Antwort von Octaviano Gonzalez Director of Rooms am 24. Apr. 2024
Hi Traveler, Thank you so much for the kind words you've shared about your experience. I'm pleased to know that our hotel was a great fit for you during your time in Chicago. We hope to see you again soon.

8/10 – Gut

Paramvir

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit und Zustand der Unterkunft
Nice to stay, great breakfast options, clean place. One thing that did upset me, there was only one toilet paper roll in the bathroom that suite 6 stayed in. I called the receptionist and she said she will send someone over, but no one came to drop off toilet papers. Hopefully they will improve next time.
Aufenthalt von 1 Nacht im April 2024
Antwort von Octaviano Gonzalez Director of Rooms am 24. Apr. 2024
Hi Traveler, Thank you for taking a few minutes to complete our survey. Guest feedback is our foremost important tool to improve as a property and as a brand. We hope to see you again soon; until then, we wish you safe travels!

10/10 – Hervorragend

Michael

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everything was great! No complaints with the hotel at all. There is a fire station across the street. That’s not the best for late night emergency calls. Not a deal breaker for me.
Aufenthalt von 1 Nacht im April 2024
Antwort von Octaviano Gonzalez Director of Rooms am 24. Apr. 2024
Hi Michael, Thank you for taking a few minutes to complete our survey. Guest feedback is our foremost important tool to improve as a property and as a brand. We hope to see you again soon; until then, we wish you safe travels!Best, Octaviano GonzalezDirector of Rooms

6/10 – Okay

Devin

Gut: Zustand der Unterkunft
Verbesserungswürdig: Sauberkeit
Aufenthalt von 1 Nacht im März 2024
Antwort von Octaviano Gonzalez Director of Rooms am 24. Apr. 2024
Hi Traveler, Thank you for your rating; we hope to see you again soon. Best, Octaviano GonzalezDirector of Rooms

10/10 – Hervorragend

Ra'd

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im April 2024
Antwort von Octaviano Gonzalez Director of Rooms am 24. Apr. 2024
Hi Traveler, Thank you for your rating; we hope to see you again soon. Best, Octaviano GonzalezDirector of Rooms

10/10 – Hervorragend

Lisa

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great hotel with really helpful staff. The room was ideal and really comfortable and modern. The pool and gym were lovely, and not too busy. The only unfortunate thing you can hear sirens from the fire station, and the room we had faced it. The noise did wake me up a few times. If you need to go to sleep early or have naps I wouldn't recommend. However for us wanting easy access to the city it was a fantastic location. Great food and drink options on your doorstop and close to a subway station.
Aufenthalt von 4 Nächten im April 2024
Antwort von Octaviano Gonzalez Director of Rooms am 24. Apr. 2024
Hi Lisa, oThank you for allowing us the pleasure of serving you. We really appreciate you taking time to share such positive feedback about your hotel experience. Should your future travel plans bring you back to Chicago, we would love the opportunity to serve you again. Until that time, we wish you and your family safe travels!Best, Octaviano GonzalezDirector of Rooms

10/10 – Hervorragend

Angela

Mit dem Partner gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
The staff did an amazing job. They're as accommodating as can be. Breakfast was ok. The elevators are being worked on. The pool was warm as bath water. Overall great stay.
Aufenthalt von 3 Nächten im April 2024
Antwort von Octaviano Gonzalez Director of Rooms am 24. Apr. 2024
Hi Angela, oThank you for allowing us the pleasure of serving you. We really appreciate you taking time to share such positive feedback about your hotel experience. Should your future travel plans bring you back to Chicago, we would love the opportunity to serve you again. Until that time, we wish you and your family safe travels!Best, Octaviano GonzalezDirector of Rooms

10/10 – Hervorragend

Amanda

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
good
Aufenthalt von 2 Nächten im März 2024
Antwort von Octaviano Gonzalez Director of Rooms am 15. Apr. 2024
Hi Traveler, Thank you for your rating; I hope to see you again soon!

10/10 – Hervorragend

Dylan

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This property was so nice. I stayed there on St Patrick’s Day weekend and it was 2 blocks from the river in downtown Chicago next to a lot of things. It was very easy to get to places from the hotel. The breakfast was very good. The staff were very nice and happy to give recommendations for food and places to visit. I highly recommend. The only thing I didn’t care for was there is a $100 security deposit per night. But you do get it back as soon as you check out. So not too bad
Aufenthalt von 2 Nächten im März 2024
Antwort von Octaviano Gonzalez Director of Rooms am 14. Apr. 2024
Hi Dylan, Thank you so much for the kind words you shared about your experience. It brings us great joy to hear that we were able to provide a world-class service experience. We hope to see you again on your next trip to Chicago!Best, Octaviano GonzalezDirector of Rooms

10/10 – Hervorragend

James

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
great hotel, next to fire station, a little loud .
Aufenthalt von 4 Nächten im April 2024
Antwort von Nora am 8. Apr. 2024
Thank you for allowing us the pleasure of serving you. We really appreciate you taking time to share such positive feedback about your hotel experience. We are excited to know that the hotel location was a big plus for you. Should your future travel plans bring you back to Chicago, we would love the opportunity to serve you again.

6/10 – Okay

Tom

Mit der Familie gereist
Gut: Sauberkeit
Only 1 of 3 elevators working at multiple points. Toilet was strange and was never really sure it would stop running. Did not open full breakfast area even though it was obvious there was not enough places for all the people to sit. Charged me $25 for early check in. Location was good, staff was helpful with transportation options.
Aufenthalt von 3 Nächten im April 2024
Antwort von Nora am 8. Apr. 2024
Thank you for taking a few minutes to complete our survey. Guest feedback is our foremost important tool to improve as a property and as a brand. We hope to see you again soon; until then, we wish you safe travels!

10/10 – Hervorragend

Dan

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great value for the location. Lots of places within quick walking distance. We'd definitely stay there again.
Aufenthalt von 3 Nächten im März 2024
Antwort von Nora am 7. Apr. 2024
Thank you for allowing us the pleasure of serving you. We really appreciate you taking time to share such positive feedback about your hotel experience. We are excited to know that the hotel location was a big plus for you. Should your future travel plans bring you back to Chicago, we would love the opportunity to serve you again.

10/10 – Hervorragend

Andrea

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
I really enjoyed the check-in. However, upon arrival, the pool was closed so that kind of sucked. Hopefully we get to use it before we check out other than that the staff is super awesome. They had so many recommendations for the area. They also gave us complementary toothpaste. We love that. The area is also really nice and convenient.
Aufenthalt von 1 Nacht im April 2024
Antwort von Nora am 5. Apr. 2024
Thank you for allowing us the pleasure of serving you. We really appreciate you taking time to share such positive feedback about your hotel experience. We are excited to know that the hotel location was a big plus for you. Should your future travel plans bring you back to Chicago, we would love the opportunity to serve you again

10/10 – Hervorragend

jonathan

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good place to stay, only concerns is parking is way too expensive.
Aufenthalt von 1 Nacht im März 2024
Antwort von Nora am 5. Apr. 2024
Thank you for allowing us the pleasure of serving you. We really appreciate you taking time to share such positive feedback about your hotel experience. We are excited to know that the hotel location was a big plus for you. Should your future travel plans bring you back to Chicago, we would love the opportunity to serve you again

10/10 – Hervorragend

Keunsu

Mit der Familie und kleinen Kindern gereist, Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location.
Aufenthalt von 3 Nächten im März 2024
Antwort von Nora am 5. Apr. 2024
Thank you for allowing us the pleasure of serving you. We really appreciate you taking time to share such positive feedback about your hotel experience. We are excited to know that the hotel location was a big plus for you. Should your future travel plans bring you back to Chicago, we would love the opportunity to serve you again

10/10 – Hervorragend

Jason

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im März 2024
Antwort von Octaviano Gonzalez Director of Rooms am 3. Apr. 2024
Hi Jason, Thank you for your awesome Rating! We hope to see you again. Best, Octaviano GonzalezDirector of Rooms

8/10 – Gut

Melissa

Aufenthalt von 2 Nächten im März 2024
Antwort von Octaviano Gonzalez Director of Rooms am 24. Apr. 2024
Hi Traveler, Thank you for your rating; we hope to see you again soon.

6/10 – Okay

Katie

Mit dem Partner gereist, Mit der Familie gereist
Gut: Sauberkeit
Verbesserungswürdig: Zustand der Unterkunft
Very average hotel. We booked a king suite and it met our expectations but definitely did not exceed. Bathroom was dated and had a weird set up. Pool was small, no hot tub, break fast was insanely packed, and elevators were under construction which made things difficult as we were on a high floor. It felt a bit like guests were packed in like sardines. On the bright side, staff was friendly and helpful and other guests were nice. Will not likely be choosing this hotel again but it was satisfactory.
Aufenthalt von 3 Nächten im März 2024
Antwort von Nora am 29. März 2024
Thank you for taking a few minutes to complete our survey. Guest feedback is our foremost important tool to improve as a property and as a brand. We hope to see you again soon; until then, we wish you safe travels!