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Bewertungen von The Heritage Chiang Rai Hotel and Convention

4 out of 5
The Heritage Chiang Rai Hotel and Convention
199 Moo 13, Tambon Sansai, Amphoe Mueang, Chiang Rai, Chiang Rai Province

Bewertungen

8,8

Hervorragend

39 von insgesamt 66 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
20 von insgesamt 66 Gästebewertungen haben eine Bewertung von 8 - Gut" "
2 von insgesamt 66 Gästebewertungen haben eine Bewertung von 6 - Okay" "
3 von insgesamt 66 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
2 von insgesamt 66 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,2/10

Sauberkeit

9,0/10

Personal & Service

8,8/10

Ausstattung

8,6/10

Zustand der Unterkunft

9,0/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Yvonne, Neu Ulm

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice and clean hotel with good pool area and great gym.
Aufenthalt von 3 Nächten im April 2024
Antwort von The Heritage Chiang Rai Hotel and Convention am 22. Apr. 2024
Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention,We would like to express our sincere "Thank you" for sharing your reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements.We are looking forward to welcome you again.Sincerely,The Heritage Chiang Rai Hotel and Convention

10/10 – Hervorragend

Sandra

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Sehr sauber und gepflegt
Aufenthalt von 3 Nächten im Februar 2023
Antwort von The Heritage Chiang Rai Hotel and Convention am 10. Feb. 2023
Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention, We would like to express our sincere "Thank you" for sharing your excellent reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements. We are looking forward to welcome you again. Taking care of your body and mind during COVID-19. Sincerely, The Heritage Chiang Rai Hotel and Convention

8/10 – Gut

Silvan

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2019
Antwort von Reservation am 7. Jan. 2020
Greeting from The Heritage Chiang Rai. Thank you so much for taking time to give us this awesome review. Your feedback is important to us and we use it to improve our services.

10/10 – Hervorragend

farrah

Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The staff and service were excellent. They were attentive and informative. Provided excellent service as soon as we arrived and until we left the hotel. The rooms were really clean and ready upon our early arrivals. Excellent food options whether it’s breakfast or dinner.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von The Heritage Chiang Rai Hotel and Convention am 7. Mai 2024
Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention,We would like to express our sincere "Thank you" for sharing your reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements.We are looking forward to welcome you again.Sincerely,The Heritage Chiang Rai Hotel and Convention

8/10 – Gut

Natasha

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
We loved the chiang rai area. Pool was beautiful! We had drugs in our safe upon arrival from the previous person staying in the room so we had to get those removed. The other issue was the hotel needs some maintenance around the windows. There was a thunderstorm while we stayed there and the windows were leaking water we all over the floor so the whole area was soaking. Took 2 towels sitting on the floor overnight to soak up all the water. The room also smelled of almost a damp mildew. But other than that the food was really good, and the staff were excellent. Breakfast was also very good with lots of options
Aufenthalt von 3 Nächten im April 2024
Antwort von The Heritage Chiang Rai Hotel and Convention am 25. Apr. 2024
Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention,We would like to express our sincere "Thank you" for sharing your reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements.We are looking forward to welcome you again.Sincerely,The Heritage Chiang Rai Hotel and Convention

10/10 – Hervorragend

Ricardo

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
K
Aufenthalt von 1 Nacht im März 2024
Antwort von The Heritage Chiang Rai Hotel and Convention am 25. März 2024
Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention,We would like to express our sincere "Thank you" for sharing your reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements.We are looking forward to welcome you again.Sincerely,The Heritage Chiang Rai Hotel and Convention

10/10 – Hervorragend

Rustin

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
A very nice place.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von The Heritage Chiang Rai Hotel and Convention am 8. Feb. 2024
Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention,We would like to express our sincere "Thank you" for sharing your reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements.We are looking forward to welcome you again.Sincerely,The Heritage Chiang Rai Hotel and Convention

10/10 – Hervorragend

Mike

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great place
Great place to stay. Staff was very friendly.
Aufenthalt von 4 Nächten im Januar 2024
Antwort von The Heritage Chiang Rai Hotel and Convention am 8. Feb. 2024
Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention,We would like to express our sincere "Thank you" for sharing your reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements.We are looking forward to welcome you again.Sincerely,The Heritage Chiang Rai Hotel and Convention

8/10 – Gut

Thomas

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Very busy on the Saturday because of wedding but staff were efficient & very pleasant. Good size room comfortable bed & very clean. Good value
Aufenthalt von 1 Nacht im Januar 2024
Antwort von The Heritage Chiang Rai Hotel and Convention am 26. Jan. 2024
Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention,We would like to express our sincere "Thank you" for sharing your reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements.We are looking forward to welcome you again.Sincerely,The Heritage Chiang Rai Hotel and Convention

10/10 – Hervorragend

dave

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I have been to this hotel many times in the last 6 years on motorcycle trips. This place has the most comfortable bed and pillows in all of Thailand The gym is a bonus The staff is always amazing. It’s worth every penny
Aufenthalt von 1 Nacht im Januar 2024
Antwort von The Heritage Chiang Rai Hotel and Convention am 23. Jan. 2024
Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention,We would like to express our sincere "Thank you" for sharing your reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements.We are looking forward to welcome you again.Sincerely,The Heritage Chiang Rai Hotel and Convention

8/10 – Gut

Thomas

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Weekend away
Sat & Sun nights hotel was very busy Saturday with a wedding so service was a bit slow which is understandable. Was upgraded to a suite. Beds very comfortable & rooms whilst a little tired were very clean. Staff very sweet many in training so didn’t know everything but that’s ok.
Aufenthalt von 2 Nächten im Januar 2024
Antwort von The Heritage Chiang Rai Hotel and Convention am 23. Jan. 2024
Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention,We would like to express our sincere "Thank you" for sharing your reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements.We are looking forward to welcome you again.Sincerely,The Heritage Chiang Rai Hotel and Convention

8/10 – Gut

CHING

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
家庭房空間大，乾淨舒適。
Aufenthalt von 2 Nächten im Januar 2024
Antwort von The Heritage Chiang Rai Hotel and Convention am 23. Jan. 2024
Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention,We would like to express our sincere "Thank you" for sharing your reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements.We are looking forward to welcome you again.Sincerely,The Heritage Chiang Rai Hotel and Convention

10/10 – Hervorragend

Andrew

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
everything about this hotel is excellent i would not hesitate in recommending this hotel to any type of traveler to Chiang Rai truly superp in every sense
Aufenthalt von 7 Nächten im Dezember 2023
Antwort von The Heritage Chiang Rai Hotel and Convention am 15. Jan. 2024
Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention,We would like to express our sincere "Thank you" for sharing your reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements.We are looking forward to welcome you again.Sincerely,The Heritage Chiang Rai Hotel and Convention

8/10 – Gut

Onrampa

Aufenthalt von 3 Nächten im Dezember 2023
Antwort von The Heritage Chiang Rai Hotel and Convention am 25. Jan. 2024
Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention,We would like to express our sincere "Thank you" for sharing your reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements.We are looking forward to welcome you again.Sincerely,The Heritage Chiang Rai Hotel and Convention

6/10 – Okay

Meng

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von The Heritage Chiang Rai Hotel and Convention am 5. Jan. 2024
Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention,We would like to express our sincere "Thank you" for sharing your reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements.We are looking forward to welcome you again.Sincerely,The Heritage Chiang Rai Hotel and Convention

10/10 – Hervorragend

Tashi

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
loved it. bed was super comfortable and food was very delicious
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von The Heritage Chiang Rai Hotel and Convention am 25. Dez. 2023
Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention,We would like to express our sincere "Thank you" for sharing your reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements.We are looking forward to welcome you again.Sincerely,The Heritage Chiang Rai Hotel and Convention

10/10 – Hervorragend

Suphakde

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good hotel
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von The Heritage Chiang Rai Hotel and Convention am 13. Dez. 2023
Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention,We would like to express our sincere "Thank you" for sharing your reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements.We are looking forward to welcome you again.Sincerely,The Heritage Chiang Rai Hotel and Convention

10/10 – Hervorragend

Ronald

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great place and great service very clean
Excellent service and price Great central location for our activities
Aufenthalt von 3 Nächten im November 2023
Antwort von The Heritage Chiang Rai Hotel and Convention am 13. Dez. 2023
Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention,We would like to express our sincere "Thank you" for sharing your reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements.We are looking forward to welcome you again.Sincerely,The Heritage Chiang Rai Hotel and Convention

10/10 – Hervorragend

ARIYA, Muang

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very big and clean room. Comfortable bed.
Aufenthalt von 1 Nacht im November 2023
Antwort von The Heritage Chiang Rai Hotel and Convention am 13. Dez. 2023
Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention,We would like to express our sincere "Thank you" for sharing your reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements.We are looking forward to welcome you again.Sincerely,The Heritage Chiang Rai Hotel and Convention

10/10 – Hervorragend

Christofer

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Excelente opción
Excelente atención por parte del staff, bien cuidado, limpio.
Aufenthalt von 2 Nächten im November 2023
Antwort von The Heritage Chiang Rai Hotel and Convention am 22. Nov. 2023
Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention,We would like to express our sincere "Thank you" for sharing your reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements.We are looking forward to welcome you again.Sincerely,The Heritage Chiang Rai Hotel and Convention

10/10 – Hervorragend

David

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Le Faltó Cariedad Al desayuno
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von The Heritage Chiang Rai Hotel and Convention am 14. Nov. 2023
Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention,We would like to express our sincere "Thank you" for sharing your reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements.We are looking forward to welcome you again.Sincerely,The Heritage Chiang Rai Hotel and Convention

10/10 – Hervorragend

Joel

Aufenthalt von 7 Nächten im September 2023
Antwort von The Heritage Chiang Rai Hotel and Convention am 3. Okt. 2023
Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention,We would like to express our sincere "Thank you" for sharing your reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements.We are looking forward to welcome you again.Sincerely,The Heritage Chiang Rai Hotel and Convention

8/10 – Gut

Masamichi

good
Aufenthalt von 6 Nächten im September 2023
Antwort von The Heritage Chiang Rai Hotel and Convention am 21. Sept. 2023
Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention,We would like to express our sincere "Thank you" for sharing your reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements.We are looking forward to welcome you again.Sincerely,The Heritage Chiang Rai Hotel and Convention

8/10 – Gut

Futoshi

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im August 2023
Antwort von The Heritage Chiang Rai Hotel and Convention am 4. Sept. 2023
Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention,We would like to express our sincere "Thank you" for sharing your reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements.We are looking forward to welcome you again.Sincerely,The Heritage Chiang Rai Hotel and Convention

10/10 – Hervorragend

bounmy

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Restaurant had lots of mosquitoes at night.
Aufenthalt von 3 Nächten im August 2023
Antwort von The Heritage Chiang Rai Hotel and Convention am 21. Aug. 2023
Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention,We would like to express our sincere "Thank you" for sharing your reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements.We are looking forward to welcome you again.Sincerely,The Heritage Chiang Rai Hotel and Convention

10/10 – Hervorragend

Gino

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Really impressed with the hotel staff and service
Aufenthalt von 2 Nächten im August 2023
Antwort von The Heritage Chiang Rai Hotel and Convention am 7. Aug. 2023
Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention,We would like to express our sincere "Thank you" for sharing your excellent reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements.We are looking forward to welcome you again.Sincerely,The Heritage Chiang Rai Hotel and Convention

10/10 – Hervorragend

Christian

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great please
Aufenthalt von 2 Nächten im August 2023
Antwort von The Heritage Chiang Rai Hotel and Convention am 7. Aug. 2023
Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention,We would like to express our sincere "Thank you" for sharing your excellent reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements.We are looking forward to welcome you again.Sincerely,The Heritage Chiang Rai Hotel and Convention

10/10 – Hervorragend

John

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 5 Nächten im Juli 2023
Antwort von The Heritage Chiang Rai Hotel and Convention am 7. Aug. 2023
Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention,We would like to express our sincere "Thank you" for sharing your excellent reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements.We are looking forward to welcome you again.Sincerely,The Heritage Chiang Rai Hotel and Convention

8/10 – Gut

Verifizierter Reisender

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Convenient safe stay
Grandest hotel in the area
Aufenthalt von 2 Nächten im Oktober 2022
Antwort von The Heritage Chiang Rai Hotel and Convention am 19. Jan. 2023
Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention, We would like to express our sincere "Thank you" for sharing your excellent reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements. We are looking forward to welcome you again. Taking care of your body and mind during COVID-19.

10/10 – Hervorragend

weonsuk

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
최고의 호텔이었습니다. 조식은 꼭 추가해서 경험하세요. 가성비 좋습니다.
Aufenthalt von 2 Nächten im September 2022
Antwort von The Heritage Chiang Rai Hotel and Convention am 19. Sept. 2022
Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention, We would like to express our sincere "Thank you" for sharing your excellent reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements. We are looking forward to welcome you again. Taking care of your body and mind during COVID-19. Sincerely, The Heritage Chiang Rai Hotel and Convention

8/10 – Gut

Jared

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Yes
Aufenthalt von 1 Nacht im Juli 2022
Antwort von The Heritage Chiang Rai Hotel and Convention am 27. Juli 2022
Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention, We would like to express our sincere "Thank you" for sharing your excellent reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements. We are looking forward to welcome you again. Taking care of your body and mind during COVID-19. Sincerely, The Heritage Chiang Rai Hotel and Convention

8/10 – Gut

Gregory

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Clean rooms
Aufenthalt von 3 Nächten im Juli 2022
Antwort von The Heritage Chiang Rai Hotel and Convention am 19. Juli 2022
Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention, We would like to express our sincere "Thank you" for sharing your excellent reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements. We are looking forward to welcome you again. Taking care of your body and mind during COVID-19. Sincerely, The Heritage Chiang Rai Hotel and Convention

2/10 – Ungenügend

Robert

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Give it a miss please!
In 50 years of travel i have never had to leave a hotel of any star the day after i arrived where i was planning to stay for several days.Not only was the customer service extremely poor and reception and layout both internally and externally identical to the Stephen King film "The Shining" but the rooms were tired and run down despite assurances from this rude lady at reception the hotel was full,we could see no one and all that was needed was snow and part 2 could of been filmed here. Being late we wanted food and was greeted to darkness in the dining room with no explanation and these were subsequently turned on for us along with the a/c. My wife told the 1 and only member of staff for whom i believe was the chef as well in this large palace hotel no chilli in the food,so of course the chilli arrives in it, and only found out when i was on the floor unable to breath with this 1 member of staff in this 300 bedroom hotel not to be seen,subsequently my wife was left ging to the kitchen running around for a bottle of water which was like a scene from BBC Fawlty Towers. Thankfully my complaint reached hotel.com and i could get a refund. My wife became upset after the hotel added10% service charge automatically to the bill and i told them exactly what they could do with that. We went to the Meridien leaving the Heritage manager beging us to stay.Simply my answer was not even if i had won the lottery.please oh pls keep clear and avoid!!! No way 4 stars if lucky 2✨
Aufenthalt von 3 Nächten im Juni 2022
Antwort von The Heritage Chiang Rai Hotel and Convention am 28. Juni 2022
Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention, Thank you for sharing your review for us. We're pleased to apologize for any inconvenience caused. We'll will take your feedback for further improvement. Respectfully yours, The Heritage Chiang Rai Hotel and Convention

10/10 – Hervorragend

KITTIMA

Aufenthalt von 1 Nacht im Mai 2022
Antwort von The Heritage Chiang Rai Hotel and Convention am 25. Mai 2022
Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention, We would like to express our sincere "Thank you" for sharing your excellent reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements. We are looking forward to welcome you again. Taking care of your body and mind during COVID-19. Sincerely, The Heritage Chiang Rai Hotel and Convention

8/10 – Gut

Phatthacharasuda

Aufenthalt von 1 Nacht im Mai 2022
Antwort von The Heritage Chiang Rai Hotel and Convention am 25. Mai 2022
Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention, We would like to express our sincere "Thank you" for sharing your excellent reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements. We are looking forward to welcome you again. Taking care of your body and mind during COVID-19. Sincerely, The Heritage Chiang Rai Hotel and Convention

10/10 – Hervorragend

LAURA ANGELICA

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Muy limpio y amable el personal, solo no me gusto que tienen el horario del restaurante muy reducido, queríamos cenar cuando llegamos muy cansados del vuelo y era muy tarde, el restaurante cerró antes de lo que indicaba en la información y nos dormimos con hambre, tal vez ayudaría vender snacks o galletas y no solo café o té… pero todo lo demás genial! Gracias
Aufenthalt von 3 Nächten im April 2022
Antwort von The Heritage Chiang Rai Hotel and Convention am 26. Apr. 2022
Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention, We would like to express our sincere "Thank you" for sharing your excellent reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements. We are looking forward to welcome you again. Taking care of your body and mind during COVID-19. Sincerely, The Heritage Chiang Rai Hotel and Convention

10/10 – Hervorragend

Kingkarn

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2022
Antwort von The Heritage Chiang Rai am 8. Feb. 2022
Sawasdee Jao from The Heritage Chiang Rai, We would like to express our sincere "Thank you" for sharing your excellent reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements. We are looking forward to welcome you again. Taking care of your body and mind during COVID-19. Sincerely, The Heritage Chiang Rai

8/10 – Gut

Wiroom

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
โดยรวมดีมาก
Aufenthalt von 1 Nacht im Februar 2022
Antwort von The Heritage Chiang Rai am 22. Feb. 2022
Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention, We would like to express our sincere "Thank you" for sharing your excellent reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements. We are looking forward to welcome you again. Taking care of your body and mind during COVID-19. Sincerely, The Heritage Chiang Rai

10/10 – Hervorragend

John

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very friendly price good trees around the hotel are nice
Aufenthalt von 1 Nacht im Januar 2022

6/10 – Okay

TOMOYA

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
夕食のレストランにて、従業員がほとんどいなくてオーダーするのにとても時間がかかった。
Aufenthalt von 1 Nacht im Dezember 2021
Antwort von The Heritage Chiang Rai am 27. Dez. 2021
Sawasdee Jao from The Heritage Chiang Rai, We would like to express our sincere "Thank you" for sharing your excellent reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements. We are looking forward to welcome you again. Taking care of your body and mind during COVID-19. Sincerely, The Heritage Chiang Rai

8/10 – Gut

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Dezember 2021
Antwort von The Heritage Chiang Rai am 27. Dez. 2021
Sawasdee Jao from The Heritage Chiang Rai, We would like to express our sincere "Thank you" for sharing your excellent reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements. We are looking forward to welcome you again. Taking care of your body and mind during COVID-19. Sincerely, The Heritage Chiang Rai

10/10 – Hervorragend

Laddawan

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Beautiful room and nice city views Everything is good to stay with the family 4adlt 2 kids
Aufenthalt von 1 Nacht im Dezember 2021
Antwort von The Heritage Chiang Rai am 13. Dez. 2021
Sawasdee Jao from The Heritage Chiang Rai Thank you for sharing your excellent review for us via our Agoda page. We're pleased to know that you had amazing experiences during your recent stays with us. We hope to see your arrival again next time. Have a great day!!! Respectfully yours,

10/10 – Hervorragend

Monthana

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im November 2020

2/10 – Ungenügend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
Before we came to this hotel, we checked the reviews and they were great. This influenced us coming here. When we came to check in, they asked us to come back in an hour. This was a first for us in Thailand. We came back and there was no one to help with the bags. Another first. The room is very nice, but the bathroom is very small. After our second night, the bathroom smelled like an open sewer. They came checked it out and asked us if we wanted to move rooms. When we moved to the new room, they had to fix the door because it would not lock. In the reviews, people said the internet was good. My hotspot from my phone is faster. Down load speed was 19.6 and there is no password security. We tried to use the microwave and hotpot in the room . The plug in did not work. They did come And fix it. They had to attach the wires to the sockets. Customer service at this hotel is poor, because They are under staffed. The best thing about this hotel were they people that worked there. They were very nice but need help. These are the people that were outstanding, N. Bow, N. Time, and Anne the 10th floor maid. We talked with the manager and he apologized and told us that he would relay this info up to the management group. He offered us no help to make this better. We will not stay here again and do not recommend this hotel at all.
Aufenthalt von 4 Nächten im Februar 2020
Antwort von Reservation am 15. Feb. 2020
Thank you so much for taking time to give us this review. Your feedback is important to us and we use it to improve our services. For matters that are still under your satisfaction, we do apologize for any inconveniences caused.

10/10 – Hervorragend

Franck

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
4 nuits entre amis
Hôtel récent. Superbe suite de 2 chambres. Choix au petit déjeuner. Petit bémol : la piscine était fraîche et l’hôtel est à 10 minutes en voiture du centre. Accueil et service sont au rdv.
Aufenthalt von 4 Nächten im Januar 2020
Antwort von Khanthong M. am 2. Feb. 2020
Thank you for your kind review.

4/10 – Schlecht

Aguest

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
Very disappointing breakfast, 24 hour music in the hallways that could be heard in the room, extremely loud doors closing, a cold 'library lounge' with fake book covers, friendly but helpless staff.
Aufenthalt von 3 Nächten im Januar 2020
Antwort von Khanthong M. am 30. Jan. 2020
Thank you so much for taking time to give us this awesome review. Please share your feedback with us on TripAdvisor to provide a better experience for you. The Heritage Chiang Rai.

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Very nice hotel... clean, welcoming staff and the rooms are very comfy with modern touches. Will definitely stay again.
Aufenthalt von 1 Nacht im Januar 2020
Antwort von Khanthong Meesin am 21. Jan. 2020
hank you so much for taking time to give us this awesome review.

8/10 – Gut

Troy

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice Stay but Can be better...
Glad to redeem my 1 night stay from Hotel.com. Pros: Comfy bed, great service from the staff, clean and newly renovated. Cons: Lack of shops around the Hotel. Swimming Pool being a family area would be great if they can prohibit any smoking around the pool area. Internet would be better if they can invest more speed into it or stronger coverage to the corner rooms. Please consider to have shutter services to Central / Big C / Night Market.
Big Pool
Nice View
Plenty of Car Parks
Aufenthalt von 1 Nacht im Januar 2020
Antwort von Khanthong Meesin am 18. Jan. 2020
Greeting from The Heritage Chiang Rai Thank you for your kind message.

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
wonderful staff and place,see you next trip again and again
Aufenthalt von 3 Nächten im Januar 2020
Antwort von Khanthong M. am 15. Jan. 2020
Greeting from The Heritage Chiang Rai. Thank you so much for taking time to give us this awesome review. Your feedback is important to us and we use it to improve our services.

8/10 – Gut

KEVIN

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Dezember 2019
Antwort von Reservation am 4. Jan. 2020
Greeting from The Heritage Chiang Rai. Thank you so much for taking time to give us this awesome review. Your feedback is important to us and we use it to improve our services.