The staff was wonderful! Friendly and responded immediately, for example, brought up another chair to our room when requested. Also, they booked our Elephant sanctuary reservation for us, quick and easy, done in just a few minutes.
Two things I would change in the room: the bed was on the floor; a bed-frame would've been preferable to lift the mattress off the floor. Also, the windows look nice with the opaque white glass, but it would be better to be able to see outside and maybe have a pull-down shade for privacy.
a small table with 2 chairs would also make the room a little cozier and useful.