Alle angezeigten Bewertungen beruhen auf Erfahrungen echter Gäste. Nur Reisende, die ihre Unterkunft bei uns gebucht haben, können eine Bewertung abgeben. Wir überprüfen Bewertungen gemäß unseren Richtlinien und veröffentlichen alle Bewertungen, ob positiv oder negativ.Weitere InformationenWird in einem neuen Fenster geöffnet
271 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
10 – Hervorragend
271
283 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 8 - Gut" "
8 – Gut
283
192 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 6 - Okay" "
6 – Okay
192
147 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
4 – Schlecht
147
108 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "
2 – Ungenügend
108
7,0/10
Sauberkeit
7,8/10
Personal & Service
6,8/10
Ausstattung
6,4/10
Zustand der Unterkunft
7,4/10
Umweltfreundlichkeit
Bewertungen
10/10 – Hervorragend
Jaskaran
16. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very nice
Jaskaran
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Krystal Falk am 17. Mai 2024
Dear Jaskaran,Thank you for taking the time to write a review about your stay. We are happy to see you enjoyed your time and found the hotel to be very nice. We look forward to seeing you again in the future.Yours in Hospitality,Krystal Falk
10/10 – Hervorragend
Virlene
Mit Haustieren gereist, Mit der Familie gereist
13. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Other than it being under construction, which caused some key areas not to work, the place is very nice. The lobby is spacious, plenty of parking, and the staff is super nice and helpful. They have a bar, restaurant, pool, fitness center, and pet area, which made it very convenient.
Virlene
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Krystal Falk am 13. Mai 2024
Dear Virlene,Thank you for taking the time to write a review about your stay. We are sorry for any inconvenience the construction may have caused. But we are happy you found the hotel to be nice, lobby was spacious, and the staff was nice and helpful. We look forward to seeing you again in the future.Yours in Hospitality,Krystal Falk
10/10 – Hervorragend
Monica
11. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
They are doing construction but it was fine.
Monica
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Krystal Falk am 13. Mai 2024
Dear Monica,Thank you for taking the time to write a review about your stay. We are happy to see you enjoyed your time and the construction didn't bother you. We look forward to seeing you again in the future.Yours in Hospitality,Krystal Falk
8/10 – Gut
Amanda, Boise
8. Mai 2024
Amanda
Aufenthalt von 1 Nacht im April 2024
Antwort von Krystal Falk am 9. Mai 2024
Dear Amanda,Thank you for taking the time to give us a rating about your stay. We are happy to see for the most part you did enjoy your stay with us. We look forward to seeing you again in the future.Yours in Hospitality,Krystal Falk
6/10 – Okay
Callie
4. Mai 2024
Gut: Sauberkeit und Ausstattung
Checking in was easy.
The room was okay, but some updating is badly needed. Very dirty, worn out chair in the room. The TV is old with outdated channel guide.
In the morning at 7am tried calling front desk, no answer. Went down to front desk at 7:30am and no one was there.
Callie
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Krystal Falk am 6. Mai 2024
Dear Callie,Thank you for taking the time to write a review. We are happy your check in was easy. We are currently working on remodeling our hotel. We hope to see you again in the future so you can see the updates that were made.Yours in Hospitality,Krystal Falk
6/10 – Okay
Darrel
Mit dem Partner gereist
3. Mai 2024
Gut: Personal & Service
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
Needs updating. Booked based on restaurant and it closes at 8. Which we arrived at 8:10. Should post closing time as after a long day of driving we did not want to go out. Bathtub dripped water all night. Linens were good as was temperature in room. Carpets were stained.
Darrel
Aufenthalt von 1 Nacht im Mai 2024
10/10 – Hervorragend
James
1. Mai 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
James
Aufenthalt von 1 Nacht im April 2024
Antwort von Krystal Falk am 2. Mai 2024
Dear James,Thank you for taking the time to give us a rating about your stay. We are happy to see you enjoyed your stay with us. We look forward to seeing you again in the future.Yours in Hospitality,Krystal Falk
4/10 – Schlecht
cesar
1. Mai 2024
Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
cesar
Aufenthalt von 1 Nacht im April 2024
Antwort von Krystal Falk am 2. Mai 2024
Dear Cesar,Thank you for taking the time to give us a rating about your stay. We are sorry to see you did not enjoy your stay. We hope to see you again in the future so we can show you just how great our hotel really is.Yours in Hospitality,Krystal Falk
8/10 – Gut
Joseph
28. Apr. 2024
Stained carpet and furniture
Joseph
Aufenthalt von 3 Nächten im April 2024
Antwort von Krystal Falk am 29. Apr. 2024
Dear Joseph,Thank you for taking the time to share your feedback. We are sorry you were not happy with the carpet and furniture. We are working on making updates to keep our guests happy. We hope to see you again in the future.Yours in Hospitality,Krystal Falk
10/10 – Hervorragend
rufus
22. Apr. 2024
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Great staff
rufus
Aufenthalt von 1 Nacht im April 2024
Antwort von Krystal Falk am 22. Apr. 2024
Dear Rufus,Thank you for taking the time to write a review about your stay. We are happy to see you enjoyed your time and found the staff to be great. We look forward to seeing you again in the future.Yours in Hospitality,Krystal Falk
8/10 – Gut
Maureen, Tucson
21. Apr. 2024
Gut: Sauberkeit, Personal & Service und Ausstattung
The staff were wonderful. Extremely helpful, professional and very nice!
Maureen
Aufenthalt von 4 Nächten im April 2024
Antwort von Krystal Falk am 22. Apr. 2024
Dear Maureen,Thank you for taking the time to write a review about your stay. We are happy you found the staff to be wonderful, extremely helpful, professional, and very nice. We look forward to seeing you again in the future.Yours in Hospitality,Krystal Falk
10/10 – Hervorragend
Priscilla
21. Apr. 2024
Priscilla
Aufenthalt von 1 Nacht im April 2024
Antwort von Krystal Falk am 13. Mai 2024
Dear Priscilla,Thank you for taking the time to give us a rating about your stay. We are happy to see you enjoyed your time with us. We look forward to seeing you again in the future. Yours in Hospitality,Krystal Falk
8/10 – Gut
Matt
Mit einer Gruppe gereist
20. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
No bathroom fans, good location, front entryway is big, lounge area serves food when they're open.
Matt
Aufenthalt von 1 Nacht im April 2024
Antwort von Krystal Falk am 22. Apr. 2024
Dear Matt,Thank you for taking the time to share your feedback with us. We are sorry your did not have a fan. We will have our team look into this. We are happy to see you enjoyed the location of the hotel and the lounge. We look forward to seeing you again in the future.Yours in Hospitality,Krystal Falk
4/10 – Schlecht
Kenneth
20. Apr. 2024
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Kenneth
Aufenthalt von 1 Nacht im April 2024
Antwort von Krystal Falk am 22. Apr. 2024
Dear Kenneth,Thank you for taking the time to give us a rating about your stay. We are sorry to see you did not enjoy your stay. We hope to see you again in the future so we can show you just how great our hotel really is.Yours in Hospitality,Krystal Falk
10/10 – Hervorragend
Trevor
18. Apr. 2024
Trevor
Aufenthalt von 1 Nacht im April 2024
Antwort von Krystal Falk am 9. Mai 2024
Dear Trevor,Thank you for taking the time to give us a rating about your stay. We are happy to see you enjoyed your stay and found the hotel to be everything you needed during your stay. We look forward to seeing you again in the future.Yours in Hospitality,Krystal Falk
4/10 – Schlecht
Trina
Mit der Familie und kleinen Kindern gereist
18. Apr. 2024
Hotel was under construction, lights in room didn't work , nor the remote.
Trina
Aufenthalt von 1 Nacht im April 2024
Antwort von Krystal Falk am 18. Apr. 2024
Dear Trina,Thank you for taking the time to share your feedback with us. We are sorry your lights didn't work in part of your room. We will look into this and makes sure the problem has been fixed. You should be hearing from expedia soon about the discount we offered. We hope to see you again in the future so we can show you just how great our hotel really is.Yours in Hospitality,Krystal Falk
10/10 – Hervorragend
Gary
Geschäftlich gereist
15. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice place to stay
Gary
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Krystal Falk am 15. Apr. 2024
Dear Gary,Thank you for taking the time to write a review about your stay. We are happy to see you enjoyed your time and found your stay to be nice. We look forward to seeing you again in the future.Yours in Hospitality,Krystal Falk
10/10 – Hervorragend
Michael
14. Apr. 2024
Gut: Sauberkeit
Room was kind of bare and there was a humming noise all night.
Michael
Aufenthalt von 1 Nacht im April 2024
Antwort von Krystal Falk am 15. Apr. 2024
Dear Michael,Thank you for taking the time to share your feedback. We are happy to see you enjoyed your stay. We are sorry there was noise in your room during the night. We look forward to seeing you again in the future.Yours in Hospitality,Krystal Falk
6/10 – Okay
marlyn, Torrington
Geschäftlich gereist
13. Apr. 2024
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
The bathroom had something splattered on the bathroom counter and floor wasn’t clean.
marlyn
Aufenthalt von 1 Nacht im April 2024
Antwort von Krystal Falk am 15. Apr. 2024
Dear Marlyn,Thank you for taking the time to share your feedback. We are sorry to see you were not happy with your stay. We will use your comments as we work to improve. We hope to see you again in the future.Yours in Hospitality,Krystal Falk
4/10 – Schlecht
Helena
Mit dem Partner gereist
11. Apr. 2024
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Shabby, worn, dirty. Will not stay there again.
Helena
Aufenthalt von 1 Nacht im April 2024
Antwort von Krystal Falk am 12. Apr. 2024
Dear Helena,Thank you for your feedback. We are sorry to see you were not happy with your stay. We are working on making updates to our hotel and we hope to see you again in the future so you can see the changes we made.Yours in Hospitality,Krystal Falk
10/10 – Hervorragend
Ron
Mit der Familie gereist
7. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Easy access off I-80, very pleasant and professional staff, room was clean and bed comfortable. Good stay.
Ron
Aufenthalt von 1 Nacht im April 2024
Antwort von Krystal Falk am 8. Apr. 2024
Dear Ron,Thank you for taking the time to write a review about your recent stay with us. We are happy to see you enjoyed the location and found it easy access off I-80, the staff was professional, your room was clean, and you enjoyed your stay. We look forward to seeing you again in the future.Yours in Hospitality,Krystal Falk
8/10 – Gut
Shay
Mit einer Gruppe gereist
4. Apr. 2024
Gut: Sauberkeit und Zustand der Unterkunft
Absolutely gorgeous and super big love the main lobby area has a bunch of different different options just overall comforting
Shay
Aufenthalt von 1 Nacht im März 2024
Antwort von Krystal Falk am 4. Apr. 2024
Dear Shay,Thank you for taking the time to write a review about your stay. We are happy to see you found the hotel to be gorgeous, super big, and with different options for comfort. We look forward to seeing you again in the future.Yours in Hospitality,Krystal Falk
4/10 – Schlecht
Hunter
2. Apr. 2024
Gut: Sauberkeit, Personal & Service und Ausstattung
Verbesserungswürdig: Zustand der Unterkunft
Bed was terrible. Couldn’t sleep.
Hunter
Aufenthalt von 1 Nacht im März 2024
Antwort von Krystal Falk am 2. Apr. 2024
Dear Hunter,Thank you for your feedback. We are sorry you found the bed to be terrible. We hope to see you again in the future so we can show you how great our beds are and you can get some good sleep.Yours in Hospitality,Krystal Falk
10/10 – Hervorragend
Nichole
Mit der Familie gereist
2. Apr. 2024
Gut: Ausstattung und Zustand der Unterkunft
Use to country quiet when sleeping so the traffic noise kept me awake most the night. Otherwise had a very nice stay.
Nichole
Aufenthalt von 1 Nacht im März 2024
Antwort von Krystal Falk am 2. Apr. 2024
Dear Nichole,Thank you for taking the time to write a review about your stay. We are happy you had a very nice stay with us. We are sorry the traffic noise kept you awake. We look forward to seeing you again in the future.Yours in Hospitality,Krystal Falk
10/10 – Hervorragend
Bernadette, Aurora
Geschäftlich gereist, Mit dem Partner gereist
1. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This property is in the middle of remodeling. The staff and amenities were very accommodating. We stayed one night while my husband was on a job. For the price it was great. We would stay at the red lion in again in the future.
Bernadette
Aufenthalt von 1 Nacht im März 2024
Antwort von Krystal Falk am 1. Apr. 2024
Dear Bernadette,Thank you for taking the time to write a review about your stay. We are happy you found the staff and amenities to be very accommodating. We look forward to seeing you again in the future.Yours in Hospitality,Krystal Falk
10/10 – Hervorragend
Tonya, Layton
Mit der Familie und kleinen Kindern gereist
1. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff was absolutely amazing! It was just myself and two small kids and the staff went above and beyond for us. I was so thankful! The pool was a bit cold and closed at an odd time, but hopefully truly loved our stay!
Tonya
Aufenthalt von 1 Nacht im März 2024
Antwort von Krystal Falk am 1. Apr. 2024
Dear Tonya,Thank you for taking the time to write a review about your stay. We are happy you found the staff to be amazing and you enjoyed your stay. We look forward to seeing you again in the future.Yours in Hospitality,Krystal Falk
10/10 – Hervorragend
Amanda
Mit Haustieren gereist, Geschäftlich gereist, Mit einer Gruppe gereist, Mit der Familie gereist
26. März 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The inside is so cool, the room was clean and spacious and easily accessible from the freeway. We had to wait out a blizzard on a cross country move and the staff were super friendly, helpful and reassuring. My cat really enjoyed it too, nice window close to the floor for him to check out the view from. 10/10 would stay again, wish we were able to extend our stay and enjoy the pool!
Amanda
Aufenthalt von 1 Nacht im März 2024
Antwort von Krystal Falk am 27. März 2024
Dear Amanda,Thank you for taking the time to write a review about your stay. We are happy to see you found your room to be clean, spacious, and your cat enjoyed the window view. We hope you have safe travels during your move and look forward to seeing you again in the future.Yours in Hospitality,Krystal Falk
6/10 – Okay
Andres T
Geschäftlich gereist
25. März 2024
Gut: Personal & Service
Was ok, expected better
Andres T
Aufenthalt von 1 Nacht im März 2024
Antwort von Krystal Falk am 25. März 2024
Dear Andres,Thank you for taking the time to write a review about your stay. We are sorry we did not provided what you expected. We hope to see you you again in the future so we can show you just how great our hotel really is.Yours in Hospitality,Krystal Falk
10/10 – Hervorragend
James
24. März 2024
James
Aufenthalt von 1 Nacht im März 2024
Antwort von Krystal Falk am 15. Apr. 2024
Dear James,Thank you for taking the time to give us a rating about your stay. We are happy to see you enjoyed your time with us. We look forward to seeing you again in the future.Yours in Hospitality,Krystal Falk
2/10 – Ungenügend
Vaidas
20. März 2024
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Bsvdvdv
Vaidas
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Krystal Falk am 20. März 2024
Dear Vaidas,Thank you for taking the time to give us a rating about your stay. We are sorry to see you did not enjoy your stay with us. We hope to see you again so we can show you just how great our hotel really is.Yours in Hospitality,Krystal Falk
2/10 – Ungenügend
Samantha
20. März 2024
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Samantha
Aufenthalt von 2 Nächten im März 2024
Antwort von Krystal Falk am 21. März 2024
Dear Samantha,Thank you for taking the time to give us a rating. We are sorry to see you are not happy with our hotel. We have taken the steps needed to be sure our guests are happy in the future.Yours in Hospitality,Krystal Falk
8/10 – Gut
Harm, Armstrong
17. März 2024
Service
Harm
Aufenthalt von 1 Nacht im März 2024
Antwort von Krystal Falk am 18. März 2024
Dear Harm,Thank you for taking the time to write a review about your stay. We are happy to see you enjoyed the service during your stay. We look forward to seeing you again in the future.Your in Hospitality,Krystal Falk
10/10 – Hervorragend
travis, New plymouth
15. März 2024
travis
Aufenthalt von 1 Nacht im März 2024
Antwort von Krystal Falk am 4. Apr. 2024
Dear Travis,Thank you for taking the time to give us a rating about your stay. We are happy to see you enjoyed your stay. We look forward to seeing you again in the future.Yours in Hospitality,Krystal Falk
10/10 – Hervorragend
Jazzmine
Mit dem Partner gereist
14. März 2024
Gut: Ausstattung und Zustand der Unterkunft
I will stay again
Jazzmine
Aufenthalt von 1 Nacht im März 2024
Antwort von Krystal Falk am 14. März 2024
Dear Jazzmine,Thank you for taking the time to write a review about your stay. We are happy to see you would stay with us again in the future. We look forward to your next stay.Yours in Hospitality,Krystal Falk
8/10 – Gut
Michael
11. März 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Would stay here again
Michael
Aufenthalt von 4 Nächten im März 2024
Antwort von Krystal Falk am 12. März 2024
Dear Michael,Thank you for taking the time to write a review. We are happy to see you would stay with us again in the future. We look forward to your next stay.Yours in Hospitality,Krystal Falk
10/10 – Hervorragend
Lynn
11. März 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Lynn
Aufenthalt von 1 Nacht im März 2024
Antwort von Krystal Falk am 12. März 2024
Dear Lynn,Thank you for taking the time to give us a rating about your stay. We are happy to see you enjoyed your stay. We look forward to seeing you again in the future.Yours in Hospitality,Krystal Falk
10/10 – Hervorragend
Thomas
8. März 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Friendly staff
Thomas
Aufenthalt von 1 Nacht im März 2024
Antwort von Krystal Falk am 8. März 2024
Dear Thomas,Thank you for taking the time to write a review about your stay. We are happy to see you enjoyed your time and found the staff to be friendly. We look forward to seeing you again in the future.Yours in Hospitality,Krystal Falk
10/10 – Hervorragend
Eileen
Geschäftlich gereist
5. März 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Every staff member goes out of their way to be helpful.
Eileen
Antwort von Krystal Falk am 6. März 2024
Dear Eileen,Thank you for taking the time to write a review about your stay. We are happy you found all the staff going out of their way to be helpful. We look forward to seeing you again in the future.Yours in Hospitality,Krystal Falk
4/10 – Schlecht
Carmen
Mit Haustieren gereist, Geschäftlich gereist
4. März 2024
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Stephen was great and accommodating- however I was surprisingly disappointed with the quality of the rooms. I’ve stayed with RL before and this was so below the bar… smelly, dirty, broken furniture. I’m grateful I left, to be honest. It felt dirty and creepy.
Carmen
Aufenthalt von 1 Nacht im März 2024
Antwort von Krystal Falk am 4. März 2024
Dear Carmen,Thank you for your feedback. We are happy you found Stephan to be great and accommodating. We are sorry you were not happy with your room. We are working on making changes and hope you will stay with us again in the future to see the changes made.Yours in Hospitality,Krystal Falk
8/10 – Gut
Donna
1. März 2024
Donna
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Krystal Falk am 21. März 2024
Dear Donna,Thank you for taking the time to give us a rating about your stay. We are happy to see for the most part you did enjoy your stay. We look forward to seeing you again in the future.Yours in Hospitality,Krystal Falk
8/10 – Gut
Johnathan
29. Feb. 2024
Johnathan
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Krystal Falk am 20. März 2024
Dear Johnathan,Thank you for taking the time to give us a rating about your recent stay. We are happy to see for the most part you did enjoy your time with us. We look forward to seeing you again in the future.Yours in Hospitality,Krystal Falk
8/10 – Gut
Sarah
Mit dem Partner gereist
25. Feb. 2024
Verbesserungswürdig: Zustand der Unterkunft
Very old
Sarah
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Krystal Falk am 26. Feb. 2024
Dear Sarah,Thank you for your feedback. We are sorry you feel the hotel is old. We are working on making updates to keep our guests happy. We hope to see you again in the future.Yours in Hospitality,Krystal Falk
8/10 – Gut
Brian
15. Feb. 2024
Gut: Sauberkeit und Zustand der Unterkunft
The hotel and room seem very nice
Brian
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Krystal Falk am 15. Feb. 2024
Dear Brian,Thank you for taking the time to write a review about your stay. We are happy the hotel and room seem very nice. We look forward to seeing you again in the future.Yours in Hospitality,Krystal Falk
8/10 – Gut
Brian
14. Feb. 2024
Brian
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Krystal Falk am 20. März 2024
Dear Brian,Thank you for taking the time to give us a rating about your stay. We are happy to see you enjoyed your time with us. We look forward to seeing you again in the future.Yours in Hospitality,Krystal Falk
8/10 – Gut
rufus
13. Feb. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff makes it a pleasure.
rufus
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Krystal Falk am 13. Feb. 2024
Dear Rufus,Thank you for taking the time to write a review about your stay. We are happy to see the staff made your stay pleasurable. We look forward to seeing you again in the future.Yours in Hospitality,Krystal Falk
4/10 – Schlecht
Verifizierter Reisender
Mit einer Gruppe gereist
8. Feb. 2024
Gut: Sauberkeit und Komfort des Zimmers
Verbesserungswürdig: Personal & Service
I will not stay here again
Hotel and Hotels.com show this as a hotel with a restaraunt. This restaraunt has been closed for months for "reasons i cannot disclose"according to petson i spoke to after asking to speak to the manager. whoever that petson is, they were unavailable for entire two night stay. I paid fkr two breakfasts (not part of rack rate) was offered an opportunity to go to a stand i. the hotel that lacked healthy choices. when i asked to have the breakfasts refunded, they could not as i booked with hotels.com. They were going to loom into it and get back to me. 5 days later i have not heard from them. Hotel is poorly managed, and frustration of staff is obvious to many guests I spoke with.
Verifizierter Reisender
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Krystal Falk am 8. Feb. 2024
Dear Traveler,Thank you for taking the time to write a review about your recent stay with us at our hotel. We really appreciate your comments and are very sorry for the conditions encountered. We will address your comments with our team as we work to improve our guest experience for future guests. Your feedback is genuinely appreciated, as it is the first step in helping us improve our services. We hope you will come visit us in the future.Yours in Hospitality,Krystal Falk
8/10 – Gut
Diana
7. Feb. 2024
Gut: Personal & Service und Zustand der Unterkunft
Diana
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Krystal Falk am 8. Feb. 2024
Dear Diana,Thank you for taking the time to give us a rating about your stay. We are happy to see you enjoyed your stay and found the hotel to be everything you needed. We look forward to seeing you again in the future.Yours in Hospitality,Krystal Falk
10/10 – Hervorragend
Paulina
5. Feb. 2024
Gut: Sauberkeit
Paulina
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Krystal Falk am 6. Feb. 2024
Dear Paulina,Thank you for taking the time to give us a rating about your stay. We are happy to see you enjoyed your time with us and found everything to be just what you needed during your travels. We look forward to seeing you again in the future.Yours in Hospitality,Krystal Falk
10/10 – Hervorragend
cecilia
2. Feb. 2024
cecilia
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Krystal Falk am 20. März 2024
Dear Cecilia,Thank you for taking the time to give us a rating about your stay. We are happy to see you enjoyed your stay with us. We look forward to seeing you again in the future.Yours in Hospitality,Krystal Falk
6/10 – Okay
George
29. Jan. 2024
George
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Krystal Falk am 31. Jan. 2024
Dear George,Thank you for taking the time to give us a rating about your stay. We are happy to see for the most part you did enjoy your stay. We look forward to seeing you again in the future.Yours in Hospitality,Krystal Falk