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Bewertungen von Microtel Inn & Suites by Wyndham Cheyenne

2 out of 5
Microtel Inn & Suites by Wyndham Cheyenne
1400 W Lincolnway, Cheyenne, WY

Bewertungen

7,8

Gut

314 von insgesamt 964 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
368 von insgesamt 964 Gästebewertungen haben eine Bewertung von 8 - Gut" "
162 von insgesamt 964 Gästebewertungen haben eine Bewertung von 6 - Okay" "
78 von insgesamt 964 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
42 von insgesamt 964 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,4/10

Sauberkeit

8,2/10

Personal & Service

7,8/10

Ausstattung

8,0/10

Zustand der Unterkunft

7,8/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Dieter

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Gutes Standard Motel mit großen Zimmern
Gutes Standard Motel mit kleinem Frühstück.
Aufenthalt von 1 Nacht im September 2018
Antwort von General Manager am 16. Okt. 2018
We appreciate the feed back. We are happy that you enjoyed your Stay. Is there anything that you feel we need to work on to score a 5 out of 5 in the future? We strive everyday to expand on our service rating to ensure a more comfortable and enjoyable stay for our guests. General Manager

8/10 – Gut

martin, hartkirchen

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Gutes hotel
Saubere zimmer und gemütliche betten. Sehr ruhige lage (ausser wenn der zug vorbei fährt). Die dame vom check in war zwar nicht wirklich freundlich, aber vor uns kam ein ganzer bus mit senioren an...da war der stress groß. Frühstück ist nicht wirklich erwähnenswert. Es gab für mich aber kaffe, säfte und toastbrot. Damit kann man schon in den tag starten.
Aufenthalt von 1 Nacht im September 2018
Antwort von General Manager am 16. Okt. 2018
We appreciate the feed back. We are happy that you enjoyed your Stay. Is there anything that you feel we need to work on to score a 5 out of 5 in the future? We strive everyday to expand on our service rating to ensure a more comfortable and enjoyable stay for our guests. General Manager

8/10 – Gut

Tina, Stuttgart

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Freundlicher Empfang.
Hier war alles OK, leider musste das Frühstück (weil zu viele Leute da) im Meeting Raum eingenommen werden, das wäre kein Problem gewesen, nur war es hier aufgrund der Klimaanlage eisig kalt. Sonst nur zu empfehlen.

8/10 – Gut

Mirjam, Zürich

Gut: Sauberkeit und Personal & Service
Gutes Hotel für Kurzaufenthalt
Horel ist etwas in die Jahre gekommen. Personal sehr freundlich und hilfsbereit. Zimmer eher klein aber sauber. Wireless und Parkplatz direkt vor dem Hotel waren kostenlos verfügbar.

6/10 – Okay

Verifizierter Reisender

Gut: Sauberkeit
Hotel zur Durchreise
Wir waren nur sehr kurz in Cheyenne, die Hotelsuche im Vorfeld erwies sich als schwierig, da alle Hotels irgendeinen Nachteil hatten. Unser Zimmer in diesem Hotel war sehr klein und hatte weder Kühlschrank noch Föhn. Es war aber sauber und alles in allem ok.

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Alles in Ordnung
Gut

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
tolles haus
im großen und ganzen schönes haus nur der frühstucksraum war etwas klein.

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Das neuste Hotel in Cheyenne, ca. 2 Jahre alt. Die Züge hört man trotzdem die ganze Nacht, denn sie pfeifen ausgiebig an jedem Bahnübergang... Ich fürchte aber, das ist in ganz Cheyenne so.

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft

10/10 – Hervorragend

Ursula, Wr.Neustadt, Österreich

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Microtel Inn ist neu und sauber
Geräumige und saubere Zimmer, reichhaltiges Frühstück, gute Lage des Hotels

10/10 – Hervorragend

Judith

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Accommodation is clean , check in was fast and friendly staff.
Aufenthalt von 1 Nacht im Mai 2024

8/10 – Gut

Paul

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
easy to shops and restaurants
Aufenthalt von 1 Nacht im Mai 2024
Antwort von General Manager am 24. Mai 2024
Thank you for your review. We greatly appreciate your business and honest feedback. We hope to see you again soon!

8/10 – Gut

Kathryn

Gut: Personal & Service und Zustand der Unterkunft
Beautiful town square. Sketchy surroundings by hotel
Aufenthalt von 1 Nacht im Mai 2024
Antwort von General Manager am 24. Mai 2024
Thank you for your review. We greatly appreciate your business and honest feedback. We hope to see you again soon!

8/10 – Gut

Lynette

Geschäftlich gereist, Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
There were some really poor properties with people that seemed unsafe next door. The renovations needed to be completed. There was no furniture in the lobby and they needed to get that set up before any other renovations!
Aufenthalt von 2 Nächten im April 2024
Antwort von General Manager am 11. Mai 2024
Thank you for your review. We apologize for any inconvienve this may have caused during your stay however there is a process when completing a renovation. All furniture is made specific to Wyndham Specifications and in most cases that cause some delays. we do appreciate the feedback however rest assured it’s on its way. We can’t wait to have you visit again once everything is in place.

8/10 – Gut

Jim

Mit dem Partner gereist
Gut: Personal & Service
A lot of construction was going on. I’m sure it will be beautiful when completed.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von General Manager am 3. Mai 2024
Thank you for your review. We appreciate your business and positive feedback. We apologize for the construction work taking place and appreciate your patience during your stay. Yes, we are super thrilled about how everything is and will look in the coming months. We most definitely would like you to stay again with us once the hotel is 100% completed.

8/10 – Gut

Kimberly

Mit dem Partner gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nicely remodeled hotel.. area was a little bit sketchy
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 11. Mai 2024
Thank you. The hotel is coming along and we can’t wait for you to see it completed in its entirety. Hope to see you again soon.

4/10 – Schlecht

Annie

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
There was no shower curtain in our room, the air conditioner was broken, and there was a blood stain on the sheets. There was no cell phone charger plugs.
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 27. Apr. 2024
Thank you for your review. We apologize that there were some room issues. Shower curtain was missed by housekeeping and the ac unit needed to be reset as the thermostat when bad. We fixed these issues as well as the shower curtain should have been addressed once the desk was advised of this issue. We don’t currently have phone charges in any of our guests rooms however with our remodel slated for last fall this will all change. Thank you for the review but rest assured we have corrected these issues.

10/10 – Hervorragend

Hayley

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I enjoyed my stay here.
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 25. Apr. 2024
Thank you for the positive review. We are happy to hear that your stay was enjoyable. We will be sure to share your experience with our team. Hope to see you again real soon.

10/10 – Hervorragend

Daniel

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Good service
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 25. Apr. 2024
Thank you for the positive review. We are happy to hear that your stay was enjoyable. We will be sure to share your experience with our team. Hope to see you again real soon.

6/10 – Okay

Denisse, San luis

Aufenthalt von 3 Nächten im März 2024
Antwort von General Manager am 21. März 2024
Thank you for your review. If you have any further detailed information to better your future stays, we would greatly appreciate it. We value your opinion.

2/10 – Ungenügend

Martin

Aufenthalt von 1 Nacht im März 2024
Antwort von General Manager am 10. Apr. 2024
We are sorry to hear that your resent stay was not as high of a rating as most. We are not sure how to address any issues that you may have encountered as there is no detail list in your review only number ratings.

10/10 – Hervorragend

fred

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
I stayed here 15 years ago great staff then and now
Aufenthalt von 1 Nacht im März 2024
Antwort von General Manager am 6. März 2024
We want to say thank you for your positive review and comments n our team. We are so excited to have an amazing new team of industry professionals that can assist you and all guests who come in and out of our hotel during their stay. We will be sure to share this amazing review with our team that made your stay excpetional.

10/10 – Hervorragend

Sandra

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very nice hotel and not far from down town Cheyenne. Wonderful staff and very nice breakfast.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von General Manager am 1. März 2024
We are delighted to hear that your stay was more than enjoyable. We greatly appreciate the opportunity to serve you and look forward to your visit again when in Cheyenne. We will be sure to share your comments with our team.

10/10 – Hervorragend

LaVelle

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
I arrived a little early and I was able to still check in !! The staff was extremely friendly and genuine in their kindness
Aufenthalt von 2 Nächten im Januar 2024
Antwort von General Manager am 7. Feb. 2024
Thank you for the positive review. We will be sure to share your comments with our team. We are happy that we were able to accommodate your early arrival.

6/10 – Okay

Jessie

Geschäftlich gereist
Aufenthalt von 1 Nacht im Januar 2024
Antwort von General Manager am 7. Feb. 2024
Thank you for your review. We hope to see again soon.

2/10 – Ungenügend

Robert

Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024
Antwort von General Manager am 11. Jan. 2024
Thank you for your review. We are terribly sorry to hear that your stay was not enjoyable. However due to the vague response on your stay we are not able to review your stay to evaluate what wasn't up to your standards. We strive to ensure our guest have a great stay and apologize for what issues you may have ran accross.

8/10 – Gut

Cooper

Gut: Sauberkeit und Personal & Service
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von General Manager am 11. Jan. 2024
Thank you for your review is response to your recent stay with us. We will be sure to share this information with our team and we look forward to seeing you again soon.

8/10 – Gut

Paula

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
It was good to have a place to stay for the night.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von General Manager am 11. Jan. 2024
Thank you for your recent review. We will be sure to share your comments and experience with our team. We hope to see you again in the future stays when in Cheyenne WY.

10/10 – Hervorragend

Ellen

Geschäftlich gereist
Gut: Personal & Service und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von General Manager am 19. Dez. 2023
Thank you for your positive review during your recent stay. We are delighted to hear that you had a great stay. We appreciate your patience and understanding with the hotel renovation projects and can't wait to have your visit again for a whole new look and feel. We will be sure to share your comments with our team of contractors and staff.

8/10 – Gut

Jesus

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Budget stay, clean room.
Rooms were very clean and comfortable.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von General Manager am 19. Dez. 2023
Thank you for your positive review during your recent stay. We are delighted to hear that you had a great stay. We appreciate your patience and understanding with the hotel renovation projects and can't wait to have your visit again for a whole new look and feel. We will be sure to share your comments with our team of contractors and staff.

8/10 – Gut

Daniel

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im November 2023
Antwort von General Manager am 19. Dez. 2023
Thank you for your positive review during your recent stay. We are delighted to hear that you had a great stay. We appreciate your patience and understanding with the hotel renovation projects and can't wait to have your visit again for a whole new look and feel. We will be sure to share your comments with our team of contractors and staff.

10/10 – Hervorragend

Steve

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von General Manager am 30. Okt. 2023
Thank your positive review. We are delighted to hear that you enjoyed your stay. We hope to see you again soon.

6/10 – Okay

ZBIGNIEW, Las Vegas

Mit der Familie gereist
Gut: Sauberkeit und Zustand der Unterkunft
One night earlier in North Dakota, we also stayed at the Microtel Inn and expected the hotel, and its service to be of the same quality. Unfortunately not. Despite the size of the room, there was no fridge or microwave, but it was clean. However, the person at check out was rude, as if I was bothering him by wanting to return the room card.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von General Manager am 23. Okt. 2023
Thank you for your review. We have been doign express check out to assist all guests with an easy check out and instructions are being given to all guest at check in to call to the front desk to check out and all keys are welcome to stay in the guest room. As the renovation is a huge undertaking including with the staff this is the reasoning for this process and therefore any quest bringing keys down may or may not have followed instructions. We will be sure to address this. Thank you for your review.

8/10 – Gut

JOSEPH

Mit der Familie gereist
Gut: Personal & Service und Komfort des Zimmers
Good,
They had some construction going on, but it was handled.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von General Manager am 23. Okt. 2023
Thank you for your review.

8/10 – Gut

Kevin

Gut: Sauberkeit
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von General Manager am 23. Okt. 2023
Thank you for your review.

2/10 – Ungenügend

Gilbert

Mit einer Gruppe gereist
Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Pass on it
Hair on pillows. Room moldy. Overall dirty. No outlets
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von General Manager am 23. Okt. 2023
Thank you for your review. We are sorry to hear that your stay was not enjoyable for you however, rest assured that we have addressed your concern and unfortunately were not able to validate your complaint.

6/10 – Okay

Josh

Geschäftlich gereist, Mit einer Gruppe gereist
Gut: Sauberkeit und Ausstattung
The place was clean and nice and the value was great. The staff was pretty good, though the day clerk was a jerk, everyone else was great. The drug deals going on across the street were a bit concerning.
Aufenthalt von 4 Nächten im Oktober 2023
Antwort von General Manager am 23. Okt. 2023
Thank you for your review.

10/10 – Hervorragend

janelle

Gut: Sauberkeit, Personal & Service und Ausstattung
Construction every where
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von General Manager am 19. Okt. 2023
We want to thank you for your patience and understanding as the hotel undergoes this tremendous project. We are extremely excited to unveil the final reveal in April 2024. We are happy to hear although the hotel is undergoing renovations that we were still able to make your stay enjoyable with minimal disruption. We encourage you to visit again with our new and improved look.

10/10 – Hervorragend

Ruth

Gut: Sauberkeit und Personal & Service
Nice property, not too far from down town but was undergoing renovation but was not too disruptive.
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von General Manager am 19. Okt. 2023
We want to thank you for your patience and understanding as the hotel undergoes this tremendous project. We are extremely excited to unveil the final reveal in April 2024. We are happy to hear although the hotel is undergoing renovations that we were still able to make your stay enjoyable with minimal disruption. We encourage you to visit again with our new and improved look.

2/10 – Ungenügend

Angela

Aufenthalt von 1 Nacht im Oktober 2023
Antwort von General Manager am 6. Nov. 2023
Thank you for your review.

4/10 – Schlecht

Verifizierter Reisender

Mit der Familie gereist
Greatly disappointed
I had reqested an accesible room and assumed when my reservation was confirmed that is what I had. One could walk around the bed with not much extra space. The bathroom had a tub with a single bar. The stool was straight from a nursery school. It was low to the floor that any adult would have difficulty getting back up let alone a person with a handicap. My last two Wyndham hotels have been greatly disappointing in what I expected from Wyndham.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von General Manager am 11. Okt. 2023
Thank you for your review. Based on the information provided we did not see that you did in fact reserve an ADA room which would have been able to meet your stay needs. We strongly urge guest that when they are booking with a third party to contact the hotel directly to ensure that the room that was booked is in fact what you are needing, especially with this type of request. We appreciate your comments and hope that this information is helpful in your future bookings.

10/10 – Hervorragend

Cheryl

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Clean, good breakfast. Shower had little pressure, but did the job. Pillows werent comfortable for us...
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von General Manager am 11. Okt. 2023
Thank you for your recent review. We are delighted to hear that you had a great stay. We hope to see you again soon as we will be under renovation coming soon and will have a new look in 2024. Hope to see you again soon!

4/10 – Schlecht

Ricky

Aufenthalt von 1 Nacht im Oktober 2023
Antwort von General Manager am 11. Okt. 2023
hank you for your recent review. We are delighted to hear that you had a great stay. We hope to see you again soon as we will be under renovation coming soon and will have a new look in 2024. Hope to see you again soon!

10/10 – Hervorragend

daryl

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von General Manager am 11. Okt. 2023
hank you for your recent review. We are delighted to hear that you had a great stay. We hope to see you again soon as we will be under renovation coming soon and will have a new look in 2024. Hope to see you again soon!

10/10 – Hervorragend

Linda

Aufenthalt von 1 Nacht im Oktober 2023
Antwort von General Manager am 30. Okt. 2023
Thank your positive review. We are delighted to hear that you enjoyed your stay. We hope to see you again soon.

10/10 – Hervorragend

john

Aufenthalt von 3 Nächten im Oktober 2023
Antwort von General Manager am 11. Okt. 2023
hank you for your recent review. We are delighted to hear that you had a great stay. We hope to see you again soon as we will be under renovation coming soon and will have a new look in 2024. Hope to see you again soon!

8/10 – Gut

John

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The hotel is nice, but it is in an area of blight with a couple of shacks that have been boarded up right near by. A run down trailer park isn’t but a stone’s throw away. The hotel looks like it will improve the area a lot. I wouldn’t want to take a walk after dark, and I am from Detroit.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von General Manager am 11. Okt. 2023
hank you for your recent review. We are delighted to hear that you had a great stay. We hope to see you again soon as we will be under renovation coming soon and will have a new look in 2024. Hope to see you again soon!

10/10 – Hervorragend

Nancy, Enid

Geschäftlich gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Welcoming.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von General Manager am 11. Okt. 2023
hank you for your recent review. We are delighted to hear that you had a great stay. We hope to see you again soon as we will be under renovation coming soon and will have a new look in 2024. Hope to see you again soon!

2/10 – Ungenügend

June

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The carpet in my room was filthy! (I did not realize it until I awoke from a short nap & turned on lights). The phone in the room was nonfunctional & thus safety was a major concern (if my cell phone became nonfunctional & I needed to call for help it was not possible). I was not offered a room exchange when I complained to the night desk staff member & the next morning the manager refused to give me a room reduction price or credit saying “we are short staffed & going to be renovating & we gave you the dog room”. (I did not have any pets with me). If I new these issues were going on I would not have booked this place!!! I’d like a full refund please!
Aufenthalt von 1 Nacht im September 2023
Antwort von General Manager am 4. Okt. 2023
Thank you for your comments. We appreciate your time. We are sorry to hear that your stay was not enjoyable. After further review we the management team did take a look at the carpet on a scale rating of 1-10, 10 being dirty it was concluded that the carpet was roughly a 3-4 and therefore was not dimmable to provide a full refund and was cleaned with mild efforts. We however did not book the designated pet room as this was done with a third party which the guest selected and had no control over it. The phone issue as was reviewed and there was a phone in the room however it was unplugged for some reason. Again, we apologize for the inconvenience however the issues were moderate, and all resolved as according to hotel regular maintenance and cleaning. No refund will be provided at this time.