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Bewertungen von Best Western Plus Chelmsford Inn

2.5 out of 5
Best Western Plus Chelmsford Inn
187 Chelmsford Street, Chelmsford, MA

Bewertungen

7,6

Gut

192 von insgesamt 592 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
208 von insgesamt 592 Gästebewertungen haben eine Bewertung von 8 - Gut" "
100 von insgesamt 592 Gästebewertungen haben eine Bewertung von 6 - Okay" "
45 von insgesamt 592 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
47 von insgesamt 592 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,2/10

Sauberkeit

8,4/10

Personal & Service

7,0/10

Ausstattung

7,4/10

Zustand der Unterkunft

6,6/10

Umweltfreundlichkeit

Bewertungen

6/10 – Okay

Michael

Gut: Komfort des Zimmers
Verbesserungswürdig: Personal & Service
Naja, nicht unbedingt wieder...
Wo soll ich beginnen... ich besuchte in den vergangenen Jahren viele BWplus in den USA, wobei dieses mit Abstand das schlechteste davon ist! Wieso: 1. Die Zimmerreinigung findet nur bis 1200 Uhr statt, in anderen BWplus wurde auch immer um 1400 Uhr einen Rundgang gemacht. 2. Das Frühstück ist sehr simpel, ohne die amerikanischen Klassiker wie Speck usw. (Waffeln sind dabei) 3. Der WC-Ring war lose, die Duschwand konnte nicht arretiert werden und der Föhn ist mehr eine leichte Brise. 4. Meines Erachten das schlimmste: An länger schlafen (länger als 0800 Uhr) ist nicht zu denken!!! Die Putzfrauen schieben den Riegel bei der benachbarten Türreinigung und lassen die Türen jedesmal lautstark zufallen. Ausserdem war in den 5 Tagen die wir dort waren, Nachts Gestreite von der oberen Etage zu hören, und morgen früh lautes Gelächter der Putzequippe... Die Türen allgemein fallen ins Schloss, dass jeder mitbekommt, wenn jemand im Hotel geht oder nach Hause kommt. +ein Pluspunkt geht jedoch an die Angestellten an der Reseption! Sehr freundlich und Hilfsbereit!! +Parkplatz ist gross und gratis +Wlan ist top! Fazit: Ich bin enttäuscht von Best Western, da dieses Hotel nicht den gewohnten Standart der Hotelkette wiederspiegelt! PS: das sind alles meine persönlichen Meinungen!!
Aufenthalt von 6 Nächten im Juni 2019

8/10 – Gut

Marc

Gut: Personal & Service und Komfort des Zimmers
alles in allem ok
nach langem Flug wars ein gutes Hotel an zweckmässigem Ort. Freundlicher Frontdesk. Das gesamte Hotel müsste mal renoviert werden und auch der Fussboden war nicht so gründlich gesaugt. Alles in allem eine angenehme Nacht ohn zuviel erwartet zu haben.
Antwort von Marge am 19. Juli 2016
Thank you for staying with us here at the Best Western PLUS Chelmsford Inn. We hope you travel to Chelmsford/Lowell area again soon and let us know so we can save a room for you.

10/10 – Hervorragend

Erin

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Super friendly, hospitable and extremely comfortable bed!
Aufenthalt von 1 Nacht im November 2022
Antwort von Navi Bajwa AGM am 21. Nov. 2022
Dear Erin,Thank you for choosing the Best Western Plus Chelmsford. We are happy to know that you enjoyed your stay at our property. We hope to see yo again when you are in the local area.

6/10 – Okay

christopher

Aufenthalt von 1 Nacht im November 2022

6/10 – Okay

Tricia

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit und Komfort des Zimmers
Aufenthalt von 1 Nacht im November 2022
Antwort von Navi Bajwa AGM am 14. Nov. 2022
Dear Tricia,Thank you for staying at the Best western Plus Chelmsford. We are saddened to know that your experience at our property was not amazing. We do hope that you give us another opportunity to make it up to you when you are in the local area.

10/10 – Hervorragend

Melissa

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
My room was nice very clean. Love the balcony, beautiful view really.everyone was helpful and caring.would stay again for sure
Aufenthalt von 1 Nacht im November 2022
Antwort von Navi Bajwa AGM am 7. Nov. 2022
Dear Melissa,Thank you for staying at the Best Western Plus Chelmsford. We are happy to know that you stay at our property was amazing. We hope to see you again when you are in the local area.

2/10 – Ungenügend

Kathy

Gut: Personal & Service
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Oktober 2022

8/10 – Gut

constance

Gut: Personal & Service
Walls are very thin
Aufenthalt von 1 Nacht im Oktober 2022
Antwort von AGM am 1. Nov. 2022
Dear Constance,Thank you for staying at the Best Western Plus Chelmsford. We are happy to know that you enjoyed your stay at our property. We hope to see you again when you are in the local area.

6/10 – Okay

Maryann

Mit dem Partner gereist
Not as clean as I would like. Had the amenities they published. Wish I knew that they house a significant of homeless. Not a problem as such but to enter the building you have to go through the group of smokers. Since I don't smoke it does smell.
Aufenthalt von 7 Nächten im Oktober 2022
Antwort von AGM am 1. Nov. 2022
Dear Maryann,Thank you for staying at the Best Western Plus Chelmsford. We are unhappy to know that you did not enjoy your stay at our property. We hope to give us an opportunity to make it up to you.

6/10 – Okay

Richard

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Convenient, but outdated hotel, housing homeless residents who are getting high on pot in public area around the parking. We felt unsafe.
Aufenthalt von 2 Nächten im Oktober 2022
Antwort von AGM am 1. Nov. 2022
Dear Richard,Thank you for staying at the Best Western Plus Chelmsford. We are unhappy to know that you did not enjoy your stay at our property. We hope to give us an opportunity to make it up to you.

6/10 – Okay

Janibel

Mit der Familie gereist
Gut: Personal & Service
I the staff was great and very helpful. The only problem I had was in my first night we found 2 roaches in the bathroom before bed. There was a sticky substance on the carpet by the bathroom and the beds were hard. The sofa bed was partly damaged so was not every comfortable to sleep on.
Aufenthalt von 2 Nächten im Oktober 2022
Antwort von AGM am 1. Nov. 2022
Dear Janibel,Thank you for staying at the Best Western Plus Chelmsford. We are unhappy to know that you did not enjoy your stay at our property. We hope to give us an opportunity to make it up to you.

6/10 – Okay

Verifizierter Reisender

Mit einer Gruppe gereist
Gut: Personal & Service
Fair stay
Homeless people allowed to stay, we were not aware of this.
Aufenthalt von 1 Nacht im Oktober 2022
Antwort von Navi Bajwa AGM am 15. Okt. 2022
Dear Guest,We are sorry to hear that your experiance at our property was not amazing. We are always striving to give the most amazing experiance that we can. We hope that you do come back to our property to give us another chance when you are in the local area to make it right.

10/10 – Hervorragend

Noureen

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Safety, security, great staff!
Aufenthalt von 3 Nächten im Oktober 2022
Antwort von Navi Bajwa AGM am 13. Okt. 2022
Dear Noureen,Thank you for choosing the Best Western Plus Chelmsford.We were happy to know that you enjoyed your stay at our property. We hope to see you again when you are in the local area.

4/10 – Schlecht

Michelle

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
easy for me to get to my destination. A lot of people smoking out side , the smell of Pot our room , and elevator.
Aufenthalt von 2 Nächten im September 2022
Antwort von Navi Bajwa am 10. Okt. 2022
Dear Michelle,Thank you for staying at Best Western Chelmsfod Plus. We are sorry that you did not enjoy your stay at our property. We will chaning alotof things comming up next year and we will also go through a full renovation. We hope to see you again when you are in the local area.

6/10 – Okay

Ronald

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Seemed to have one area of hotel for longer term rentals for social assistance. Noise from other rooms was quite loud
Aufenthalt von 1 Nacht im Oktober 2022
Antwort von Navi Bajwa AGM am 6. Okt. 2022
Dear Ronald,Thank you for staying at our property.We were saddened to know that your stay at our property was not amazing. We do hope that you will stay with us again when you are in the area.

8/10 – Gut

Nathan, Norwalk

Aufenthalt von 1 Nacht im September 2022

10/10 – Hervorragend

Pete

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im September 2022

2/10 – Ungenügend

Bregt

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Fan in bathroom made way too much noise like a truck engine. not all lights worked
Aufenthalt von 2 Nächten im September 2022
Antwort von Evan - FOM am 28. Sept. 2022
Thank you for taking the time to leave some feedback regarding your recent visit to our property. I'm sorry to hear that you had an issue with the bathroom fan being too loud and issues with the lighting fixture. I am taking this information and discussing it with my maintenance staff to see how we can fix these issues and prevent them from happening again in the future. We would love another opportunity to see you again the next time you're in the Chelmsford/Lowell area again so we may have the opportunity to provide you with a more superior experience.

10/10 – Hervorragend

Cheri

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im September 2022
Antwort von Navi Bajwa AGM am 25. Sept. 2022
Dear Cheri,Thank you for choosing the Best Western Plus Chelmsford. We are happy to know that you enjoyed your stay at our property. We hope to see you again when you are in the area.

10/10 – Hervorragend

Thomas v

Aufenthalt von 1 Nacht im September 2022
Antwort von Navi Bajwa am 26. Sept. 2022
Dear Thomas,Thank you for staying at the Best Western Plus Chelmsford. We are happy to know that you really enjoyed your stay at our property. We hope to see you again when you are in the local area.

6/10 – Okay

Suresh

Geschäftlich gereist
Gut: Personal & Service
Verbesserungswürdig: Komfort des Zimmers
Overall experience - Average I had booked a king, but was provided a room with 2 queen beds. Friendly and helpful staff. It is an older building. Too frequent housekeeping visit. Whixh is goodbut i had to put-up do not disturb tag to get some privacy.
Aufenthalt von 2 Nächten im September 2022
Antwort von AGM am 24. Sept. 2022
Dear Sursh,Thank you for staying at the Bestwestern Plus Chelmsford. Please accept my deepest apologies for not giving you the room type that you had requested. Unfraternally sometime we have to put rooms out of order for maintenance. We hope that you can look over that issue and will stay with us again when you are in the local area.Thanks,Navi Bajwa

10/10 – Hervorragend

JEFF, BETHEL

Aufenthalt von 1 Nacht im September 2022

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice hotel
Aufenthalt von 1 Nacht im September 2022
Antwort von Evan am 21. Sept. 2022
Thank you for taking the time to leave some feedback regarding your recent visit to our property. We would love to see you again the next time you're in the Chelmsford/Lowell area again so we may have the opportunity to provide you with another great experience.

8/10 – Gut

Casey

Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
The room was very nice and clean. Breakfast was very creative and pretty good. Staff was great. I have to say the environment was strange. They are running a re-homing step up situation for many people which I applaud but made for an uninviting atmoshere. There is a security guard outside at night with many people hanging around the parking lot and the grounds. I didn't feel as comfortable as I would have liked coming in after dark. I feel like this is something that should be mentioned from the start.
Aufenthalt von 5 Nächten im September 2022
Antwort von Navi Bajwa AGM am 20. Sept. 2022
Dear Casey,Thank you for staying at the BestWestern Plus Chelmsford. We are happy that you enjoyed your stay at our property. Hope to see you again when you are in the local area.

2/10 – Ungenügend

Sokmakara

Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
Terrible, there is barely any water pressure with the sink and shower
Aufenthalt von 1 Nacht im September 2022
Antwort von Navi Bajwa AGM am 19. Sept. 2022
Dear Sokmakara,We are sorry to hear that you did not enjoy your stay at our property. We will be renovating our property very soon and hope that you will give us another opportunity to make it up to you.

6/10 – Okay

Vit

Geschäftlich gereist
Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft und Komfort des Zimmers
Old, dark. Cheap bar soap and shampoo. Microwave on desk takes half desk space. TV on tall dresser makes it hard to watch.
Aufenthalt von 4 Nächten im September 2022
Antwort von Evan am 17. Sept. 2022
Thank you for taking the time to leave some feedback regarding your recent visit to our property. Your feedback will help us in determining how we can improve and make each stay as best as possible for each guest. We would love to see you again the next time you're in the Chelmsford/Lowell area again so we may have the opportunity to provide you with a more superior experience.

4/10 – Schlecht

Kristen

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Dark, elevators were super slow or completely inundated with cleaners, had to wait 20 minutes for an employee just to check in, dirty, won't stay again.
Aufenthalt von 1 Nacht im September 2022
Antwort von AGM am 15. Sept. 2022
Dear Kristen,Thank you for staying at the Best Western Plus Chelmsford. We were unhappy to know that you did not enjoy your stay at our property. We will be going through renovation soon and hope that you do come visit again when you are in the local area.

2/10 – Ungenügend

Jose

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Aufenthalt von 3 Nächten im September 2022

10/10 – Hervorragend

Kim sung

Gut: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im September 2022
Antwort von Navi Bajwa am 8. Sept. 2022
Dear Kim sung,Thank you for staying the Best western plus in Chelmsford. We hope to see you again when you are in the local area.

2/10 – Ungenügend

Suellen

Aufenthalt von 1 Nacht im September 2022
Antwort von Navi Bajwa am 8. Sept. 2022
Dear Suellen,Thank you for staying at the Best Western Plus Chelmsford. We are saddened to know that you did not enjoy your stay at our property. We hope that you will give us an opportunity to make it right to you when you are in the local area again.

10/10 – Hervorragend

Eva

Geschäftlich gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 2 Nächten im September 2022
Antwort von Navi Bajwa am 8. Sept. 2022
Dear Eva,Thank you for staying the Best Western Plus Chelmsford.We are happy to know that enjoyed your stay at our property. We hope to see you again when you are in the local area.

4/10 – Schlecht

Michael

Geschäftlich gereist
Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
The staff steals while you are away. First night I put food in the fridge went to work came back my food was gone and my drink was half drank and put back in the fridge. Second night put only drinks I the fudge and a KitKat and it happened again. Obviously I’m glad I didn’t leave anything valuable in the room. Worker at desk said he would ask the cleaners, what is that going to accomplish. Would never recommend this hotel.
Aufenthalt von 3 Nächten im August 2022
Antwort von Bianca am 8. Sept. 2022
Thank you for the comments regarding your recent stay with us.We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests.If we can be of further assistance, please don't hesitate to let us know.

2/10 – Ungenügend

Jenell

Gut: Ausstattung
Verbesserungswürdig: Sauberkeit und Personal & Service
My check in process was terrible. The staff was giving me a hard time about changing my stay dates and didn't want to do her job. The same even I went back and spoke to another staff memeber and she changed my reservations with no problem.
Aufenthalt von 3 Nächten im August 2022

10/10 – Hervorragend

Dennis, Lawrence

Gut: Sauberkeit und Personal & Service
Excellent for an overnight stay with convenient location. The facility was clean but dated. Needs updating
Aufenthalt von 1 Nacht im August 2022
Antwort von Evan am 1. Sept. 2022
Thank you for taking the time to leave some feedback regarding your recent visit to our property. We would love to see you again the next time you're in the Chelmsford/Lowell area again so we may have the opportunity to provide you with another great experience.

10/10 – Hervorragend

Gary L

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very clean and comfortable
Aufenthalt von 1 Nacht im August 2022
Antwort von Evan am 1. Sept. 2022
Thank you for taking the time to leave some feedback regarding your recent visit to our property. We would love to see you again the next time you're in the Chelmsford/Lowell area again so we may have another opportunity to provide you with another great experience.

10/10 – Hervorragend

Gary L

Aufenthalt von 1 Nacht im August 2022

10/10 – Hervorragend

Donna

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I've stayed here many times. Convenient to interstate. Room is very nice and clean. Comfortable bed and good amenities. Staff is friendly and helpful. Breakfast is great.
Aufenthalt von 1 Nacht im August 2022
Antwort von Evan am 1. Sept. 2022
Thank you for taking the time to leave some feedback regarding your recent visit to our property. We would love to see you again the next time you're in the Chelmsford/Lowell area again so we may have another opportunity to provide you with another great experience.

2/10 – Ungenügend

Tola

Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Dirty. Internet in our room was super slow. Back door to balcony was not secure. We were on the first floor. Shower head has slow running water.
Aufenthalt von 2 Nächten im August 2022
Antwort von Evan am 23. Aug. 2022
Thank you for taking the time to leave some feedback regarding your recent visit to our property. I'm sorry to hear that you experienced all of these issues during your time with us. I am going to review this information with my housekeeping & maintenance staff so we can look to address these issues. We would love another opportunity to see you again the next time you're in the Chelmsford/Lowell area again so we may have the chance to provide you with a more superior experience.

8/10 – Gut

Jesu

Geschäftlich gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
the room is spacious
Aufenthalt von 4 Nächten im August 2022
Antwort von Evan am 21. Aug. 2022
Thank you for taking the time to leave some feedback regarding your recent visit to our property. I'm glad to see that you enjoyed your time with us and found everything with the room size to be up to your standards. We look forward to seeing you again the next time you're in the Chelmsford/Lowell area again so we may have the opportunity to provide you with another great experience.

10/10 – Hervorragend

Stéphane

Aufenthalt von 1 Nacht im August 2022

8/10 – Gut

Verifizierter Reisender

Mit der Familie gereist
Gut: Personal & Service und Komfort des Zimmers
Aufenthalt von 1 Nacht im August 2022
Antwort von Evan am 16. Aug. 2022
Thank you for taking the time to leave a rating based off of your recent visit to our property. We would love to see you again the next time you're in the Chelmsford/Lowell area again so we may have the chance to provide you with another pleasant experience.

2/10 – Ungenügend

Michelle, Cornwall

Aufenthalt von 1 Nacht im Juli 2022

2/10 – Ungenügend

Michelle, Cornwall

Aufenthalt von 1 Nacht im Juli 2022

10/10 – Hervorragend

Humberto

Aufenthalt von 1 Nacht im August 2022

10/10 – Hervorragend

Jodi

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was clean and close to the highway. Breakfast being included was great!
Aufenthalt von 1 Nacht im August 2022
Antwort von Evan am 11. Aug. 2022
WOW! A perfect score! Thank you for taking the time to leave some feedback regarding your recent visit to our property. I'm ecstatic to hear that you enjoyed your time with us and found everything to be up to your standards including cleanliness, comfort and quality of breakfast. We look forward to seeing you again the next time you're in the Chelmsford/Lowell area again so we may have the opportunity to provide you with another great experience.

8/10 – Gut

susan

Gut: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im August 2022

2/10 – Ungenügend

Christpher

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Unsavory people hanging about hotel - weird and scary
Aufenthalt von 3 Nächten im August 2022
Antwort von Evan am 5. Aug. 2022
Hello, thank you for taking the time to leave some feedback regarding your recent visit to our property. I am sorry to hear that you had a bad experience regarding other guests staying at the hotel. We would love another opportunity to see you again the next time you're in the Chelmsford/Lowell area again so we may have the chance to provide you with a more superior experience.

2/10 – Ungenügend

Patty

Mit der Familie gereist
Verbesserungswürdig: Zustand der Unterkunft
Overall the decor needs to be updated. And the fire alarm went off in the middle of the night. The hallways were full of smoke. Everyone was fine and it didn’t take very long. I am guessing it was an electrical fire or something like that. The staff didn’t even mention it when I checked out the next day. Definitely the worst place I stayed in.
Aufenthalt von 1 Nacht im August 2022
Antwort von Evan am 5. Aug. 2022
Thank you for taking the time to leave some feedback regarding your recent visit to our property. I'm sorry to hear that you had a bad experience with us especially with the fire alarm incident that occurred. We would love another opportunity to see you again the next time you're in the Chelmsford/Lowell area again so we may have the chance to provide you with a more superior experience.

8/10 – Gut

sheri

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great rates
Aufenthalt von 1 Nacht im Juli 2022

6/10 – Okay

James

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Verbesserungswürdig: Zustand der Unterkunft
Place was a little run down, pool was "being refurbished" and breakfast was really terrible. However it was clean, comfortable and staff were really lovely.
Aufenthalt von 1 Nacht im Juli 2022
Antwort von Evan am 4. Aug. 2022
Thank you for taking the time to leave some feedback regarding your recent visit to our property. I'm sorry to hear that you found some of the furnishings to be "outdated" and you did not enjoy the quality of the breakfast cafe. We will take these comments and review them during our next managers meeting to see how we may improve upon these issues. I am glad to see that you found the hotel to be clean and up to your standards regarding comfort and staff friendliness. We would love another chance to see you again the next time you're in the Chelmsford/Lowell area again so we may have the opportunity to provide you with a more fully pleasurable experience