La Quinta Inn & Suites by Wyndham Chattanooga-Hamilton Place

I didn’t like anything about this stay. The website showed so many amenities and the few that I was most pleased with I didn’t even get. The staff was terrible and did not treat me and my girlfriend well at all. I love la Quinta, in fact, I’ve stayed at the one in Hixson, TN about 10 times and choose it over other hotels always for its cleanliness and kind staff. But for an anniversary my girlfriend and I wanted to stay at the Chattanooga, TN location to be closer to more amenities and experiences. As soon as we went in we were treated like criminals almost. There was no welcoming greeting and helpful staff. Just disrespect and condescending attitudes. They don’t rent to locals which is not listed for us to see because they’ve had too many drug overdoses. However, my girlfriend is a nurse and walked in looking very respectable. She did decide to rent to her eventually after declining to rent to me but the first words out of her mouth was, don’t make me regret this. Overall, we were just so disappointed it makes us question whether to rent from this company as a whole. It’s unfortunate that spending over $300 gets you horrible attitude from the general manager of the location. Also, you’re website lists early check in as well as late check out. I understand a fully booked hotel, but there were less than 15 cars in the parking lot and absolutely no reason we could not have checked in early and/or late. Just sooo disappointed in a hotel company we have grown to love so much.