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Bewertungen von Delta Hotels Prince Edward by Marriott

4 out of 5
Delta Hotels Prince Edward by Marriott
18 Queen St, Charlottetown, PE

Bewertungen

8,8

Hervorragend

529 von insgesamt 962 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
300 von insgesamt 962 Gästebewertungen haben eine Bewertung von 8 - Gut" "
82 von insgesamt 962 Gästebewertungen haben eine Bewertung von 6 - Okay" "
36 von insgesamt 962 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
15 von insgesamt 962 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,2/10

Sauberkeit

9,2/10

Personal & Service

8,6/10

Ausstattung

8,8/10

Zustand der Unterkunft

8,6/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Angelika

Gut: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Juni 2022
Antwort von Sam am 3. Juli 2022
Dear Angelika, Thank you so much for staying with us.

10/10 – Hervorragend

Ingeborg

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Sehr gut zentral gelegenes Hotel, alles fussläufig erreichbar.
Aufenthalt von 2 Nächten im Oktober 2019
Antwort von James Tingley am 30. Okt. 2019
Greetings Ingeborg: Thank you so much for your 5 out of 5 review of your stay with us! We appreciate your feedback, and we look forward to the next opportunity to welcome you back to the Delta Prince Edward. James Tingley General Manager

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Hotel mit Flussblick
Wir hatten ein Zimmer im achten Geschoss mit Blick zum Fluss, das war super toll. Ein Kritikpunkt war: die Fenster ließen sich nicht öffnen, wir mögen Klimaanlagen über Nacht nicht! In Charlottetown haben wir das Musical „Anne of green Gabel“ angeschaut. Das war ein Highlight unseres Aufenthaltes. Die Karten wurden über das Hotel von Ken problemlos organisiert - Danke!!!
Aufenthalt von 3 Nächten im Juli 2018
Antwort von MD am 4. Aug. 2018
Vielen Dank für Ihre Bewertung! Wir freuen uns, dass Sie einen tollen Aufenthalt bei uns hatten und wir freuen uns, Sie bald wieder zu begrüßen!

10/10 – Hervorragend

Sukhdeep

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Mai 2024

10/10 – Hervorragend

Lincoln

Geschäftlich gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Always love staying at the Delta - can’t beat the location or facility!
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Dwayne, Armstrong

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I liked the waterfront location and the ease of walking to shops. The staff at the front desk were excellent.
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Alex, Ottawa

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Was very happy with the service and the quality of the rooms. 5/5
Aufenthalt von 3 Nächten im März 2024

8/10 – Gut

Jeannie, Quispamsis

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024

10/10 – Hervorragend

Parth

Gut: Ausstattung
It was a really wonderful stay.
Aufenthalt von 1 Nacht im Februar 2024

10/10 – Hervorragend

Melody

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Fantastic property . If you can, avoid days where the hotels has large groups of kids in-house(sports tournaments, dance competition) etc. Love the window seats. Great shopping all around. Don’t miss the Food Hall & Market just behind the hotel
Aufenthalt von 3 Nächten im Februar 2024

6/10 – Okay

lorie

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
The property is beautiful but the rooms are old. I found the room we were in smelled old and it was all carpet.
Aufenthalt von 3 Nächten im Januar 2024

10/10 – Hervorragend

Nigel

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great place and great staff
Aufenthalt von 1 Nacht im Januar 2024

6/10 – Okay

Verifizierter Reisender

Aufenthalt von 2 Nächten im Januar 2024
Antwort von Emma Pearce - Rooms Supervisor am 30. Jan. 2024
Hi Sara Lee. Thank you for taking the time to share your feedback with us, it is greatly appreciated.

8/10 – Gut

Mary Jean

Mit der Familie und kleinen Kindern gereist, Mit dem Partner gereist, Mit einer Gruppe gereist
Gut: Personal & Service und Zustand der Unterkunft
Front desk service extremely slow. It was busy at the time being NYE and a big wedding that evening more staff should have been available to check people in
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Emma Pearce - Rooms Supervisor am 30. Jan. 2024
Hi Mary Jean, thank you for taking the time to share your feedback with us. We sincerely apologize for failing to meet your expectations during your stay with us. We hope you choose to stay with us again to give us another chance to provide the guest experience we strive to deliver.

10/10 – Hervorragend

Cheryl

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Emma Pearce - Rooms Supervisor am 30. Jan. 2024
Hi Cheryl! Thank you for taking the time to share your feedback with us, it is greatly appreciated.

8/10 – Gut

Shannan

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Emma Pearce - Rooms Supervisor am 30. Jan. 2024
Hi Shannan! Thank you for taking the time to share your feedback with us, it is greatly appreciated.

10/10 – Hervorragend

JASON

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The parking costs extra but was really worth it - underground safe heated parking! Room was great, staff were all amazing every one. Cute little gift shop. Restaurant was fantastic, i had room service.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Emma Pearce - Rooms Supervisor am 30. Jan. 2024
Hi Jason! Thank you for your feedback regarding your recent stay, we are very happy to hear that you enjoyed your experience with us. We hope to welcome you back again!

10/10 – Hervorragend

Jeffery

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Emma Pearce - Rooms Supervisor am 30. Jan. 2024
Hi Jeffery! Thank you for taking the time to share your feedback with us, it is greatly appreciated.

8/10 – Gut

Erol

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Hotel was on the water. It was basically in the heart of Charlottetown it was easy to get around from the hotel. View of the city from the room was great.
Aufenthalt von 3 Nächten im November 2023

8/10 – Gut

Connie

Aufenthalt von 1 Nacht im November 2023
Antwort von Emma Pearce - Rooms Supervisor am 30. Jan. 2024
Hi Connie! Thank you for taking the time to share your feedback with us, it is greatly appreciated.

10/10 – Hervorragend

Marc

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 3 Nächten im November 2023
Antwort von Ma. Carmen am 9. Nov. 2023
Hi Marc,Thank you so much for your feedback! We are happy to hear your stay was perfect, we hope to welcome you again soon.

4/10 – Schlecht

Angie

Gut: Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
Expedia listed free breakfast, but $44 was charged to my account after i wrnt for breakfast.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Sam Zaghloul am 23. Okt. 2023
Dear Angie,Thank you very much for staying with us. The booking you made with Expedia does not include breakfast. Please see the confirmation you have received from Expedia.

10/10 – Hervorragend

Eliane

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
My stay was perfect. Great service and very comfortable rooms.
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Emma Pearce, Rooms Supervisor am 15. Okt. 2023
Hi Eliane,Thank you so much for your feedback! We are happy to hear your stay was perfect, we hope to welcome you again soon.

10/10 – Hervorragend

kayla

Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Emma Pearce - Rooms Supervisor am 9. Okt. 2023
Hi Kayla,Thank you for taking the time to share your recent experience with us. It is through guests' feedback that we continue to improve upon the service we provide. We are happy that we could meet your expectations.We hope to welcome you again soon.

10/10 – Hervorragend

Justin

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Will definitely stay again
Aufenthalt von 2 Nächten im August 2023
Antwort von Emma Pearce - Rooms Supervisor am 8. Okt. 2023
Hi Justin,On behalf of the entire hotel team, I want to thank you for sharing your feedback with us!We hope to welcome you again soon.

8/10 – Gut

Jack

Aufenthalt von 1 Nacht im September 2023
Antwort von Emma Pearce, Front Office Supervisor am 20. Okt. 2023
Hi Jack, thanks for your feedback!

10/10 – Hervorragend

CHARLES

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Almost a great hotel experience, but not quite.
Great hotel, friendly staff, in central Charlottetown so very convenient. Only downside is each night they rationed the in-room coffee packets. First night we complained, they brought some, the second night he was a no-show. Guess I should have tipped more. So close to being an excellent stay--but not quite over something so trivial.
Aufenthalt von 2 Nächten im September 2023
Antwort von Sam am 28. Sept. 2023
Dear Charles,Thank you very much for giving us the chance to accommodate you. Thank you very much for your comment, I am sure not providing you the coffee on daily basis was a mistake. I can assure you it does not have to do anything of tipping our colleagues.Please accept my apologies of not delivering it consistently on daily basis.We all look forward to welcoming you again soon.

4/10 – Schlecht

alan

Gut: Sauberkeit
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im September 2023
Antwort von Sam am 28. Sept. 2023
Dear Alan,Thank you very much for your stay with us, we all look forward to welcoming you back again soon.

10/10 – Hervorragend

Jim

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Charlottetown
Staff were excellent and accommodating. General Manager provided under ground parking ongoing communication with respect to Hurricane Lee. Nice long swimming pool, spacious exercise areas and laundry facilities. Had good meals breakfast buffet and dinner. Close to harbour with restaurants near by in addition a historical self walking tour. Highly recommend
Aufenthalt von 2 Nächten im September 2023
Antwort von Sam am 21. Sept. 2023
Dear Jim,It was an honor accommodating you.

8/10 – Gut

Tanya

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Did not like that the website says there is a restaurant on site but in fact it is closed. Breakfast was provided but no dinner.
Aufenthalt von 3 Nächten im September 2023
Antwort von Sam am 21. Sept. 2023
Dear Tanya,Thank you very much for staying with us. Infact our Water's Edge restaurant provides Breakfast lunch and Dinner. It opens from 7:00 Am till 10:30 Am while lunch and dinner none stop service from 11:00 Am till 9:00 Am.We all look forward to welcoming you again soon.

10/10 – Hervorragend

Courtney Marie

Aufenthalt von 1 Nacht im September 2023
Antwort von Emma Pearce - Rooms Supervisor am 9. Okt. 2023
Hi Courtney,Thank you for taking the time to share your recent experience with us. It is through guests' feedback that we continue to improve upon the service we provide.We hope to welcome you again soon.

2/10 – Ungenügend

Stacy

Aufenthalt von 1 Nacht im September 2023
Antwort von Emma Pearce - Rooms Supervisor am 9. Okt. 2023
Hi Stacy,Thank you for taking the time to share your recent experience with us. It is through guests' feedback that we continue to improve upon the service we provide.

8/10 – Gut

Thierry

All was good but be sure you lock your vehicle's doors if you park in the parkade garage. Someone went inside my vehicle overnight and stole what ever valuable I had. staff was suppose to check video recording and get back to me but never follow up...
Aufenthalt von 1 Nacht im September 2023
Antwort von Fahim H. am 12. Sept. 2023
Dear Thierry,We are extremely sorry to hear the loss of your valuables during your stay. It is very unfortunate to have such an event occur and we apologize for not being able to have a quick solution. Rest assured, we have shared your feedback to our leadership team and will be in touch with your directly very soon. Regards,Fahim H.Delta Hotels by Marriott Prince Edward

10/10 – Hervorragend

Stephen L

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff were universally friendly and helpful. Our experience was stellar.
Aufenthalt von 4 Nächten im September 2023
Antwort von Sam am 11. Sept. 2023
Dear Stephen,It is a great owner accommodating you.We all look forward to seeing you again soon.

10/10 – Hervorragend

Dany

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very well
Aufenthalt von 1 Nacht im September 2023
Antwort von Sam am 11. Sept. 2023
Dear Dany,Thank you very much for staying with us and we all look forward to welcoming you again son.

10/10 – Hervorragend

Gert

Aufenthalt von 1 Nacht im September 2023
Antwort von Sam am 10. Sept. 2023
Dear Gert,Thank you very much for staying with us and we all look forward to accommodating you again soon.

2/10 – Ungenügend

Ebrahim

Aufenthalt von 1 Nacht im September 2023
Antwort von Emma Pearce - Rooms Supervisor am 9. Okt. 2023
Hi Ebrahim,Thank you for taking the time to share your recent experience with us. It is through guests' feedback that we continue to improve upon the service we provide.

8/10 – Gut

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Stay was satisfactory. The bed was extremely uncomfortable but it was only for one night. New mattress/bed recommended. Also, upon requesting an early checkin the day before arrival one attendant explained that if he did not assign a room at that very moment (the day before my arrival) then I might not be given a room at all (as if I might arrive at the hotel, as per my reservation on the day of, and they could be over-booked and I not be given a room at all). I found this comment to be very odd and as a bit of a threat - my reservation was paid for and approved and there’s never been an experience where I arrived for my check in and my stay wasn’t honoured. Reminded me a bit too much of how flights can be overbooked. Not a nice feeling when travelling in… Aside from these small items, the stay was great. Will go again.
Aufenthalt von 1 Nacht im September 2023
Antwort von Sam am 9. Sept. 2023
Dear Valued guest,Thank you very much for staying with. Thank you very much for your constructive feedback about the mattress, definitely we will be looking into it.The reason your booking was not allocated to a specific room days before the arrival date is to avoid any unseen circumstances that might happen to a room from a previous booking. We all are looking forward to welcoming you back again to the hotel soon.

8/10 – Gut

Michelle

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im September 2023
Antwort von Sam am 7. Sept. 2023
Dear Michelle,Thank you very much for staying with us.We all look forward to welcoming you again soon.

10/10 – Hervorragend

MICHAEL

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Beautiful place
Aufenthalt von 4 Nächten im August 2023
Antwort von Sam am 7. Sept. 2023
Dear Michael,Thank you very much for staying with us.We all look forward to welcoming you again soon.

8/10 – Gut

Gaetan

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Was great and clean
Aufenthalt von 2 Nächten im September 2023
Antwort von Fahim H. am 4. Sept. 2023
Dear Gaetan,We appreciate you taking the time to share your positive stay experience with us. We wish to welcome you back when travel brings you back to the area. Regards,Fahim H. ShovonFront Office SupervisorDelta Hotels by Marriott Prince Edward

8/10 – Gut

Jonathan

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nice property but if your planning on staying a couple nights I’d advise to look a little farther from the down town core . Close to 500 taxes in is a little steep
Aufenthalt von 1 Nacht im September 2023
Antwort von Fahim H. am 4. Sept. 2023
Dear Jonathan,We appreciate you taking the time to share your positive stay experience with us. Our rates reflect the basic supply and demand in the market with the occupancy within the hotel and summer has been the busiest season of all. If your dates are flexible, please do not hesitate to reach out to us and we can assist you to make a reservation when rates are lower. We wish to welcome you back when travel brings you back to the area. Regards,Fahim H. ShovonFront Office SupervisorDelta Hotels by Marriott Prince Edward

10/10 – Hervorragend

Randy

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im August 2023
Antwort von Fahim H. am 4. Sept. 2023
Dear Randy,We appreciate you taking the time to share your positive stay experience with us. We wish to welcome you back when travel brings you back to the area. Regards,Fahim H. ShovonFront Office SupervisorDelta Hotels by Marriott Prince Edward

10/10 – Hervorragend

Sabrina

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great service
Aufenthalt von 1 Nacht im September 2023
Antwort von Fahim H. am 4. Sept. 2023
Dear Sabrina,We appreciate you taking the time to share your positive stay experience with us. We wish to welcome you back when travel brings you back to the area. Regards,Fahim H. ShovonFront Office SupervisorDelta Hotels by Marriott Prince Edward

10/10 – Hervorragend

Rhynda

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Service in restaurant was slow.
Aufenthalt von 1 Nacht im August 2023
Antwort von Fahim H. am 4. Sept. 2023
Dear Rhynda,We appreciate you taking the time to share your positive stay experience with us. We wish to welcome you back when travel brings you back to the area. Regards,Fahim H. ShovonFront Office SupervisorDelta Hotels by Marriott Prince Edward

8/10 – Gut

Lance

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The property showing its age a bit but very well run and very welcoming and accommodating staff. The location does not get any better if you are travelling to Charlottetown.
Aufenthalt von 5 Nächten im August 2023
Antwort von Sam Zaghloul am 31. Aug. 2023
Dear Lance,Thank you very much for your stay with us and we all look forward to welcoming you again.We will be having an extensive hotel renovation next year.

10/10 – Hervorragend

Lauren

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Had a fabulous stay. Definitely staying again
Aufenthalt von 1 Nacht im August 2023
Antwort von Sam Zaghloul am 29. Aug. 2023
Dear Lauren,Thank you very much for your stay with us and we all look forward to welcoming you again.

10/10 – Hervorragend

Li

Gut: Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im August 2023
Antwort von Sam Zaghloul am 29. Aug. 2023
Dear Li,Thank you very much for your stay with us and we all look forward to welcoming you again.

6/10 – Okay

Holleigh

Mit der Familie gereist
Gut: Personal & Service
Overall for the price of our room I expected something nicer. Our duvet had stains, and a dried blood under the sheet.
Aufenthalt von 1 Nacht im August 2023
Antwort von Sam Zaghloul am 28. Aug. 2023
Dear Holleigh,Sorry to hear about your experience we all hope to see you soon so show you the true hospitality that we are proud of providing.

4/10 – Schlecht

Anthony

Gut: Sauberkeit und Komfort des Zimmers
Verbesserungswürdig: Zustand der Unterkunft
Don't bring a car
It was like staying at a third world resort. Most of the front desk staff and bar staff had English as a second language Cable TV stopped showing Fox news but nothing was done to remedy the situaiton - probably because the staff did not understand simple English. I expect language issues when travelling overseas but not in Canada or the US Parking was difficult because the "system" was inoperative - this just added to the loack of response from the staff. Room was comfortable - maid service was good but this is not up to Marriott standards for staff that can communicate
Aufenthalt von 5 Nächten im August 2023
Antwort von Sam Zaghloul am 22. Aug. 2023
Dear Anthony,Thank you very much for your feedback. We apologies for not being up to your expectation.We hope we would be at your next visit.