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Bewertungen von Holiday Inn Champaign, an IHG Hotel

3 out of 5
Holiday Inn Champaign, an IHG Hotel
101 Trade Center Dr, Champaign, IL

Bewertungen

8,2

Sehr gut

427 von insgesamt 994 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
331 von insgesamt 994 Gästebewertungen haben eine Bewertung von 8 - Gut" "
154 von insgesamt 994 Gästebewertungen haben eine Bewertung von 6 - Okay" "
55 von insgesamt 994 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
27 von insgesamt 994 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,6/10

Sauberkeit

8,6/10

Personal & Service

8,6/10

Ausstattung

8,2/10

Zustand der Unterkunft

8,8/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Shontaya

Gut: Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Front Office Manager am 25. Mai 2024
Thank you so much for your review. We hope to see you again soon!

10/10 – Hervorragend

Peter

Aufenthalt von 2 Nächten im Mai 2024
Antwort von Front Office Manager am 16. Mai 2024
Thank you so much for your review! We hope to see you again soon!

8/10 – Gut

Terry, Sammamish

Aufenthalt von 4 Nächten im Mai 2024
Antwort von Front Office Manager am 16. Mai 2024
Thank you so much for your review! We hope to see you again soon!

8/10 – Gut

Azariah

Aufenthalt von 3 Nächten im Mai 2024
Antwort von Front Office Manager am 16. Mai 2024
Thank you so much for your review! We hope to see you again soon!

4/10 – Schlecht

Mary, Chicago

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Charged sky high rates for graduation weekend. Never cleaned room. During the night person was knocking on doors at waking us up. Would not accommodate a one hour late checkout Location of hotel was great for graduation and some staff were very nice. Room was dark and weirdly arranged. Bathroom was nice and had a sliding door. But glad I will never have to stay there again!
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Front Office Manager am 14. Mai 2024
Mary, I am very sorry we did not meet your expectations. I have forwarded your comments to the appropriate managers. We hope you will change your mind and book in the future so that we can show you this was a one time exception. Thank you for your review. Managment

8/10 – Gut

Jennifer

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Here for U of I graduation and the property is very convenient to campus. Rooms are spacious, clean, and the beds are very comfortable. Suits our needs well.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Front Office Manager am 14. Mai 2024
Thank you so much for taking the time to give us a review! We hope to see you again soon!

8/10 – Gut

Rose Anna

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very nice property, easy to access but parking sucks!!!
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Front Office Manager am 10. Mai 2024
Thank you so much for your review! We hope to see you again soon!

8/10 – Gut

Linda

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Rooms large and clean, some of our group had to park a distance away.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Front Office Manager am 6. Mai 2024
Thank you so much for your review!! We hope to see you again soon!

10/10 – Hervorragend

Annette

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Good
Aufenthalt von 1 Nacht im April 2024
Antwort von Front Office Manager am 6. Mai 2024
Thanks so much for taking the time to give us a review! We hope to see you again soon!

6/10 – Okay

Emiko

Aufenthalt von 1 Nacht im April 2024
Antwort von Front Office Manager am 3. Mai 2024
Thank you for your review. We hope to see you again soon!

10/10 – Hervorragend

Amy

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This was a perfect stay for us while visiting the college.
Aufenthalt von 1 Nacht im April 2024
Antwort von Front Office Manager am 1. Mai 2024
Thank you so much for your review! We hope to see you again soon!

4/10 – Schlecht

Patricia C

Mit der Familie gereist
Gut: Personal & Service
Loved the location ! One of the e,evators was out of order! Pool was unusable for two days of our stay.room cleaning was terrible!
Aufenthalt von 3 Nächten im April 2024
Antwort von Front Office Manager am 1. Mai 2024
Thank you for your review. We are sorry we did not meet your expectations and hope you will stay with us again so we can show you this was an exception.

4/10 – Schlecht

Nancy

Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
My room was on the 5th floor and there was NO elevator access to the 5th floor. My instructions were to go to the 4th floor, walk the entire level & take the stairs to the 5th. What hotel does not have access to all levels? Ridiculous!
Aufenthalt von 1 Nacht im April 2024
Antwort von Front Office Manager am 1. Mai 2024
Thank you for your review. We are sorry we did not meet your expectations and hope you will stay with us again so we can show you this was an exception.

10/10 – Hervorragend

Hunter

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The hallway by room 300 and 320 smelled really strongly of weed. It was really annoying. I know that is out of your control and it was probably the guests smoking but still was annoying to smell when I got on and off the elevator last night
Aufenthalt von 1 Nacht im April 2024
Antwort von Front Office Manager am 1. Mai 2024
Thank you for your review. We are sorry about the smell. It is a constant battle now. We hope you stay again despite this incident.

10/10 – Hervorragend

Gail

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great staff, especially Jeff and Keisha in the dining room. Impressive breakfast with china, silverware, real napkins and good coffee (many hotel chains serve such watery coffee that it's not even worth drinking). Nice firm bed - such a relief for my back! Only issue was no hot water in the bathroom the last night I was there but it wasn't a big deal. One minor suggestion - the barn door in my room was designed so that when it was fully closed, the recessed handle on the inside was entirely covered by the wall. Not easy to get the door open from the inside of the bathroom when that happens! fortunately i noticed this before i used the bathroom and stuck a towel in the doorway so the door could never close all the way. Just a word of warning to your architect that this detail can create panic if someone gets trapped in the bathroom.
Aufenthalt von 6 Nächten im April 2024
Antwort von Front Office Manager am 24. Apr. 2024
Thanks so much for your review!! We hope to see you again soon!!

8/10 – Gut

Holly, Mapleton

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im April 2024
Antwort von Front Office Manager am 19. Apr. 2024
Thank you so much for your review! We hope to see you again soon!!

8/10 – Gut

pamela

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Front Office Manager am 19. Apr. 2024
Thank you so much for your review! We hope to see you again soon!!

8/10 – Gut

Yesenia, Rosemont

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 2 Nächten im April 2024
Antwort von Front Office Manager am 19. Apr. 2024
Thank you so much for your review! We hope to see you again soon!!

8/10 – Gut

nyr

Mit der Familie und kleinen Kindern gereist
Good spot to stop on road trip!
Aufenthalt von 1 Nacht im April 2024
Antwort von Front Office Manager am 13. Apr. 2024
Thank you so much for your review!! We hope to see you again soon!

6/10 – Okay

Carlos

Gut: Sauberkeit und Personal & Service
N
Aufenthalt von 1 Nacht im April 2024
Antwort von Front Office Manager am 15. Apr. 2024
Thank you for giving us a review. If there is anything you would like to discuss about your stay please call the hotel directly. We hope to see you again soon!

10/10 – Hervorragend

DAVID

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Hotel rooms are large and clean. The staff was great.
Aufenthalt von 2 Nächten im April 2024
Antwort von Front Office Manager am 13. Apr. 2024
Dear David,Thank you for taking the time to tell us about your experience at Holiday Inn CHAMPAIGN.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly at 217-398-3400 or mbeale@kinseth.com.

8/10 – Gut

Angela

Mit der Familie gereist
Gut: Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
Upon arrival, front staff was not attentive and like I was disturbing whatever they were doing, could have simply said, “we will be with you in a minute”. The rest of staff was great that I dealt with though, the room was fantastic, no complaints whatsoever, very much enjoyed my room stay. The hotel seemed outdated, not real clean or kept walking through halls and cleaning elevator buttons, rooms great but overall interiors needed some attention.
Aufenthalt von 1 Nacht im April 2024
Antwort von Front Office Manager am 10. Apr. 2024
Thank you so much for giving us a review. We appreciate your feedback and hope to see you again soon!

10/10 – Hervorragend

shan

Aufenthalt von 1 Nacht im April 2024
Antwort von Front Office Manager am 1. Mai 2024
Thanks so much for taking the time to give us a review! We hope to see you again soon!

4/10 – Schlecht

Martha

Mit der Familie gereist
Too many travel basketball families with kids running everywhere around the hotel, lobby, pool and hallways. It was a madhouse
Aufenthalt von 2 Nächten im März 2024
Antwort von Front Office Manager am 21. März 2024
Thank you for taking the time to give us a review. We apologize you had a poor experience. We do our best during those weekends and are sorry it effected your stay.

8/10 – Gut

Karen

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The rooms are very large but the floorplan wasnt conveniently planned. The bathroom is located in front of the bed and its difficult to see the tv from the bed.
Aufenthalt von 2 Nächten im März 2024
Antwort von Front Office Manager am 5. März 2024
Thank you so much for taking the time to send us a review! We hope to see you again soon!

10/10 – Hervorragend

Tara

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Love U of I
Another great stay in Champaign. Great location and facility.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Front Office Manager am 26. Feb. 2024
Thank you so much for taking the time to give us a review!! We hope to see you again soon!

8/10 – Gut

Suzanne

Aufenthalt von 2 Nächten im Februar 2024
Antwort von Front Office Manager am 29. Feb. 2024
Thank you so much for taking the time to give us a review! We hope to see you again soon!

2/10 – Ungenügend

Heisell

Gut: Sauberkeit
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Front Office Manager am 29. Feb. 2024
I am very sorry we did not meet your expectations. If you would like to discuss your experience further please call the hotel direct. Thanks!

10/10 – Hervorragend

Marie

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Front Office Manager am 26. Feb. 2024
Thank you so much for taking the time to give us a review!! We hope to see you again soon!

8/10 – Gut

Federico

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Room was new and clean, better than expected.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Front Office Manager am 14. Feb. 2024
Thanks do much for taking the time to give us a review! We hope to see you again soon!

10/10 – Hervorragend

Lyn

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
From check in to seeing my room was exquisite! It was a fast, efficient, friendly check in. A very warm greeting. My room is very spacious! Two distinct areas for comfort. A sofa in the "living" area makes it feel more like home. The bed was the perfect combination of firm and soft. I couldn't be happier.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Front Office Manager am 14. Feb. 2024
Thanks do much for taking the time to give us a review! We hope to see you again soon!

10/10 – Hervorragend

Sam

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I wish the parking was more central and this was made known on the website so you can prepare if the weather is not good to bring an extra layer, umbrella, etc.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Front Office Manager am 28. Jan. 2024
Thank you so much for taking the time to give us a review! I do apologize about the parking. It is a constant problem for our property. We do hope the inconvenience will not keep you from coming back to see us soon!

6/10 – Okay

Daniel

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Komfort des Zimmers
Hotel was clean but there was no hot water for the shower or sink
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Front Office Manager am 19. Jan. 2024
Thank you so much for taking the time to send us a review! Should that happen again, please contact the desk immediately. We could have happily moved you rooms to provide a better experience. Sorry for the inconvenience and we hope to see you again soon.

10/10 – Hervorragend

Lynn

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Front Office Manager am 13. Jan. 2024
Thank you so much for taking the time to give us a review! We hope to see you again soon!

10/10 – Hervorragend

TROY

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 4 Nächten im Dezember 2023
Antwort von Front Office Manager am 13. Jan. 2024
Thank you so much for taking the time to give us a review! We hope to see you again soon!

10/10 – Hervorragend

Jack

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Front Office Manager am 4. Jan. 2024
Thank you so much for taking the time to give us a review! We hope to see you again soon!

10/10 – Hervorragend

Mike

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Front Office Manager am 4. Jan. 2024
Thank you so much for taking the time to give us a review! We hope to see you again soon!

10/10 – Hervorragend

Jack

Mit der Familie gereist
Gut: Sauberkeit und Zustand der Unterkunft
Clean & quiet, should have checked, most motel have a continental breakfast. No continental breakfast, ordered a (3) egg omelette, the worst omelette that I have ever ordered, really wasn’t fit to eat, ($5.00) for orange juice I thought was a bit spendy. Would stay there again but would not order from there restaurant.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Front Office Manager am 29. Dez. 2023
Thank you so much for taking the time to send us a review! We hope to see you again soon!

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Everything was great - it’s conveniently located, clean, nice, and quiet.
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Front Office Manager am 28. Dez. 2023
Thank you so much for taking the time to give us a review! We hope to see you again soon!

10/10 – Hervorragend

John

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Front Office Manager am 22. Dez. 2023
Thank you so much for your review!! We hope to see you again soon :)

10/10 – Hervorragend

Joseph

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Front Office Manager am 21. Dez. 2023
Thank you so much for your review! We look forward to seeing you again soon!

10/10 – Hervorragend

Gessel Berry

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Front Office Manager am 14. Dez. 2023
Thank you so much for taking the time to send us a review!! We hope to see you again soon!

8/10 – Gut

George

Geschäftlich gereist
Gut: Zustand der Unterkunft
parking is not close to building
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Front Office Manager am 7. Dez. 2023
Thank you so much for taking the time to leave us a review! We hope to see you again soon!

10/10 – Hervorragend

Jeffrey, Jesus Maria

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff was friendly and helpful. The shuttle service was great.
Aufenthalt von 1 Nacht im November 2023
Antwort von Front Office Manager am 7. Dez. 2023
Thank you so much for taking the time to leave us a review! We hope to see you again soon!

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great Place to Stay
Great Dad's Weekend at Illinois and the hospitality at IHG was great. Stayed before and we keep coming back.
Aufenthalt von 1 Nacht im November 2023
Antwort von Front Office Manager am 14. Nov. 2023
Thank you so much for taking the time to send us a review! We appreciate your feedback and hope to see you again soon!

10/10 – Hervorragend

MaryAnn

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Loved our stay at the Holiday Inn. Room was spacious, beautifully renovated, and clean. Great location, close to the staudium. Thank you for a great stay!
Aufenthalt von 2 Nächten im November 2023
Antwort von Front Office Manager am 14. Nov. 2023
You are so welcome!! Thank you for taking the time to give us a review! We hope to see you back soon.

10/10 – Hervorragend

Rebecca

Aufenthalt von 1 Nacht im November 2023
Antwort von Front Office Manager am 7. Dez. 2023
Thank you so much for taking the time to leave us a review! We hope to see you again soon!

10/10 – Hervorragend

lausanne m

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Wonderful hotel..great location. But...
Did not get my wake up call at 4 10 am. Luckily i woke up on my own and scrambled down to get shuttle to airport...only to be told they did not have any driver for another hour. Made my flight by the skin of my teeth. I made it one minute before i would be denied boarding.
Aufenthalt von 1 Nacht im November 2023
Antwort von Front Office Manager am 10. Nov. 2023
Thank you for your review, although I do apologize you didn't receive your wake up call! We hope you stay with us again soon!

10/10 – Hervorragend

Jose

Aufenthalt von 1 Nacht im November 2023
Antwort von Front Office Manager am 7. Dez. 2023
Thank you so much for taking the time to leave us a review! We hope to see you again soon!

10/10 – Hervorragend

Donald

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Front Office Manager am 5. Nov. 2023
Dear Donald,Thank you for taking the time to tell us about your experience at Holiday Inn CHAMPAIGN.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.