The guest booked a single room, while planning to book a double room. We can not know the intentions of the guests. The guest despite his obvious error was helped to find an alternative accommodation as the hotel did not have double rooms available, he was given a free taxi to go to another hotel that, thanks to our intervention, provided a room double for the single room price. Despite all the help received, the customer railed against the receptionist who did his best to provide assistance. We pray to the gentleman to pay more attention to the reservations made by himself and to bring respect to those who work and try to remedy the mistakes made by the guests

Ringrazio i signori della loro recensione, per noi il vostro parere è molto importate per potervi offrire un servizio via via sempre migliore. Spero di potervi incontrare nuovamente a breve per un'altra piacevole vacanza