Außenbereich

Bewertungen von The Federal Hotel Downtown Carson City, Ascend Hotel Collection

3.5 out of 5

Bewertungen

8,0

Sehr gut

329 von insgesamt 1008 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
397 von insgesamt 1008 Gästebewertungen haben eine Bewertung von 8 - Gut" "
172 von insgesamt 1008 Gästebewertungen haben eine Bewertung von 6 - Okay" "
73 von insgesamt 1008 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
37 von insgesamt 1008 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,2/10

Sauberkeit

8,4/10

Personal & Service

7,8/10

Ausstattung

7,6/10

Zustand der Unterkunft

7,4/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Annemarie

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Juli 2022

8/10 – Gut

Martin

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Es war ok
Es war ok. Hotel ist im Erdgeschoss ein Casino, aber davon haben wir nichts mitbekommen. Gut war das Restaurant Black Bar, preiswert und lecker.
Aufenthalt von 1 Nacht im Mai 2019
Antwort von Rachel am 14. Mai 2019
Thank you for staying with us, we hope to see you again as returning guests. Have safe and happy travels.

8/10 – Gut

Marcus

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Zwischen Reno und Lake Thaoe
Wir hatten ein Zimmer im 5.OG mit Blick nach hinten zum Berg. Das Zimmer war sehr geräumig mit schönem Bad. Wir haben von dort Reno und den Elke Thaoe besucht. Das Personal an der Rezeption war sehr freundlich und konnte bei fragen behilflich sein.
Aufenthalt von 2 Nächten im September 2018
Antwort von Debra am 16. Sept. 2018
Marcus So glad you got to see Lake Tahoe while you were here. I do invite you to visit us again.

2/10 – Ungenügend

Oscar

Verbesserungswürdig: Personal & Service
They gave me 2 cupons to get free coffee I went to the bar and noone was there. Waited 5 min, he said machine is broken.. He sent me to the actual bar.. Bartender was so rude, he gave me 2 cups with coffe and left.. No lid No sugar No cream.. I just throw it away
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Jennifer am 27. Mai 2024
I apologize for your experience. We will make sure this goes to the GM and casino to make sure this doesn't happen in the future. Thank you again for choosing The Federal Hotel.

10/10 – Hervorragend

Bev

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Chose this hotel because it was close to the Nevada State Railroad Museum and had a casino in it. It was very easy in and out, lots of parking. The staff was so friendly and nice, already to help with anything.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Chantae am 26. Mai 2024
Thank you for choosing The Federal Hotel and happy to hear we could be of service to you! Hope to see you back soon!

10/10 – Hervorragend

Christine

Gut: Sauberkeit
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Jim am 23. Mai 2024
Thanks for the 5-star review, Christine. You made our day! We look forward to making your day again real soon.

10/10 – Hervorragend

Laurie

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Newly renovated. Responsive staff. Close to downtown and Capitol buildings.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Chantae am 26. Mai 2024
Thank you for the review! We are happy to hear you enjoyed your stay with us. Thank you for choosing The Federal Hotel. Hope to see you back soon!

4/10 – Schlecht

Laurie

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Ausstattung
Wen we checked in for 2 nights they gave us a room that wasn't cleaned from the previous people. It set my mood as this hotel is dirty. There was a potty chair for disabled person on the toilet etc. we went back downstairs told the clerk. She was very apologetic. She gave us another room Thank God it had been cleaned. The bed was uncomfortable, the carpet needs to be replaced and the tiles on the ceiling was loose. I didn't feel comfortable. I do not recommend. I do have to say the staff was friendly. I think it's a management problem. Won't be back.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Jim am 16. Mai 2024
Dear Laurie, we’re disappointed to hear about your sub-par experience, and we’ll strive to do better. We apologize for the inconvenience, and would appreciate another chance to earn your business.

8/10 – Gut

william

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very clean
Aufenthalt von 3 Nächten im April 2024
Antwort von The Asst. GM of The Federal Hotel: Jennifer am 25. Apr. 2024
Thank you William for giving us a 4/5. We are glad you enjoyed your stay with us as much as we did. Please come back to see us again soon.

8/10 – Gut

Kenneth

Mit dem Partner gereist
Verbesserungswürdig: Ausstattung
Very old, outdated and unkept. The bed had no skirt so the box springs are exposed. Tv did not work it came on but no channels. Bathroom has 1960 tile in it. Carpet was worn and dirty.
Aufenthalt von 1 Nacht im April 2024
Antwort von The Asst. GM of The Federal Hotel: Jennifer am 16. Apr. 2024
Thank you staying with us this past weekend. We are breaking ground on our remodel in the next up and coming week. We will get all these issues addressed and hope that you will come back and see us after the remodel to let us know what you think. Thank you again for staying with us and hope to see you back.

10/10 – Hervorragend

Charlesie

Aufenthalt von 1 Nacht im April 2024
Antwort von Jennifer am 3. Mai 2024
Charlesie Thank you for giving us a 5/5. We are glad you enjoyed your stay. Please come back and see us anytime, we will be breaking ground in the next few week on our remodel so you will have to come back and check it out, to let us know what you think. Thank you again for staying with us

10/10 – Hervorragend

Daniel

Aufenthalt von 1 Nacht im April 2024
Antwort von -Jennifer am 3. Mai 2024
Thank you for your feedback. We're so happy that you enjoyed your stay! We hope to see you again soon!

6/10 – Okay

Kathleen

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
We needed an overnight stop on our road trip and this place provided what we needed. The best part of our stay was the interactions with the staff-they were over the moon delightful.
Aufenthalt von 1 Nacht im April 2024
Antwort von Chantae am 9. Apr. 2024
Thank you for the review Kathleen! Thank you for choosing The Federal Hotel!

10/10 – Hervorragend

Federico

Mit der Familie gereist
Gut: Personal & Service und Zustand der Unterkunft
Clean rooms. Great service. Good dining options. Mattress could be better…
Aufenthalt von 1 Nacht im März 2024
Antwort von Jennifer am 18. März 2024
Thank you for staying with us, we are happy you enjoyed your stay, please come back and try the new beds when we get the remodel done. Thank you again for staying with us.

10/10 – Hervorragend

Jorge

very good reception, highly recommend
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Jennifer am 26. Feb. 2024
Thank you for staying with us and enjoying your time here at the hotel. Come back anytime.

10/10 – Hervorragend

Luis

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Me gustó la limpieza
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Jennifer am 22. Feb. 2024
Gracias por quedarse con nosotros y estamos ansiosos por su próxima visita.

10/10 – Hervorragend

JOSE LUIS

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Front desk people were very nice and friendly. Hotel was very clean, great price. Overall I would definitely stay again on my next trip. I would highly recommend to others.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Jennifer am 22. Feb. 2024
We enjoyed having you for this trip and look forwards to your return to our hotel. thank you for staying with us and come back to check out the new rooms when we get them done.

8/10 – Gut

Jose

Gut: Sauberkeit und Personal & Service
I love the area and this place I was really nice
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Jennifer Wages The Front Office Manager am 18. Feb. 2024
We enjoyed have you, please come back and see the remodel room that should be available in the next few months.

8/10 – Gut

Edward

Was perfect for what I needed
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Jennifer am 29. Jan. 2024
Thank you for staying with us, and we will be here when you need us again.

4/10 – Schlecht

Nathan

Geschäftlich gereist
Gut: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Verbesserungswürdig: Sauberkeit
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Jennifer am 29. Jan. 2024
Hope you enjoyed your stay with us, we sure did. Come back anytime.

8/10 – Gut

Pamela

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Wish it offer breakfast.
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Jennifer am 29. Jan. 2024
thank you for staying with us. We hope you enjoyed your stay.

10/10 – Hervorragend

Suzanne or Wuildem

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great getaway
My stay was great,the staff was friendly and welcoming the room was clean and quiet..I was on the top floor and no one else was around..I had a great view of the city..it was very relaxing.
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Jennifer am 29. Jan. 2024
Glad you had a great time during you stay. we hope to see you again soon.

8/10 – Gut

Desiree

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Older property, but very clean and the staff was awesome! Didn’t like all the smoke in the casino!!
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Jennifer am 29. Jan. 2024
Sorry to hear that the smoke bothered you. Hope we can make it better for ya the next time you stay.

8/10 – Gut

frances

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nice view. :-)
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Jennifer am 29. Jan. 2024
Glad to hear you enjoyed the view, come back anytime to take in the site.

8/10 – Gut

Sharool Paola

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Buena opción
Muy bien el hotel y el servicio, solo todo el hotel huele a cigarro desde la parte del cansino que es totalmente entendible hasta el cuarto cuando se supone que era de no fumadores, pero en general todo excelente y limpio.
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Jennifer am 29. Jan. 2024
Gracias por quedarse con nosotros, esperamos mejorar el olor con nuestras nuevas habitaciones remodeladas, regrese y visítelas, deberíamos estar completamente remodeladas para fines de abril. Tan pronto como estén terminados estarán listos para alquilar.

6/10 – Okay

michael

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 4 Nächten im Dezember 2023
Antwort von Jennifer am 29. Jan. 2024
Thank you for staying with us, please come back to see the new rooms after the remodel

10/10 – Hervorragend

Genaro

Mit der Familie gereist
Its clean
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Jennifer am 29. Jan. 2024
Thank you very much for staying with us. come back to see us soon.

10/10 – Hervorragend

Jesse, Wailuku

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
We always stay here for it’s down home feeling, has everything you need, refrigerator, microwave, coffee maker and easy access to casino downstairs. It’s a little dated but they’re constantly working on it. Bed is super comfortable. Highly recommend the Federal Hotel and Max Casino.
Aufenthalt von 4 Nächten im Dezember 2023
Antwort von Jennifer am 1. Jan. 2024
Thank you so much for staying with us. we are glad you have as much fun as we have when you stay here. Happy new years.

8/10 – Gut

Rubens

Mit der Familie gereist
Gut: Personal & Service
Hotel / Casino. Os clientes fumam dentro do casino, e deixam os quartos com um cheiro ruim.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Jennifer am 1. Jan. 2024
Perdón por el olor a humo, debido a que se fuma en el casino. Con la remodelación esto mejorará. gracias por quedarte con nosotros y que tengas un feliz año nuevo

6/10 – Okay

Jaklyn

Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Okay for price
Decent for the price, room was dated and the tv had a crack in it. Room was right next to laundry which was occasionally loud and could hear the workers in the hallway.
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Chris am 27. Dez. 2023
Hello Jaklyn, Thank you for taking the time to complete this survey. We want you to know that we are working on full hotel renovations. We are hoping that we can host you and your family again.

10/10 – Hervorragend

jena

Gut: Ausstattung
Will stay here again when back in Carson City!
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Chris Brown am 23. Dez. 2023
Jena, thank you for taking the time to complete our survey. We are glad to hear that you enjoyed your stay. We can't wait to host you and your family again. Happy Holidays

6/10 – Okay

MICHAEL

Geschäftlich gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
The place is run down. The carpets in the room were very old and I didn't want to walk on them barefoot. Otherwise, it's an old hotel. The staff were nice. The casino was mostly quiet and empty.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Jennifer am 14. Dez. 2023
Thank you for staying with us, We hope you enjoyed it s much as we did. please come back to see the new and improved rooms that will becoming in 2024. This will make it more up to date and modern. Thank you again for choosing us and Happy Holidays

8/10 – Gut

James, MURPHYS

Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Jennifer am 14. Dez. 2023
James thank you for giving us a 4 out of 5. Hope you and your family have a blast with the up and coming Holidays and a Happy New Year. Come back and see us, New Rooms coming in 2024. Thank you.

10/10 – Hervorragend

Arlyn

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I love the employees in this hotel! They’re very helpful and very nice to everyone
Aufenthalt von 1 Nacht im November 2023
Antwort von Jennifer am 30. Nov. 2023
Thank you so much for staying with us. We had a blast and hope you did too. Thank you for the 5 out of 5. We appreciate you taking the time to review us. Happy Holidays and a Happy New Year. Until next time!

8/10 – Gut

Janet

Mit dem Partner gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Very good customer service, polite and friendly. Convenient location.
Aufenthalt von 1 Nacht im November 2023
Antwort von Chris am 28. Nov. 2023
Hello Janet,Thank you for taking the time to complete our survey. We pleased to have provided you with great customer service, we are striving to provide this service to you and your family every time. We hope to host you again soon.

4/10 – Schlecht

Nathalie

Mit dem Partner gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
The staff was very nice and I understand the property is up for renovation. But renovation won’t fix the thinnest walls I’ve ever encountered. Thinner than a Motel 6. Could hear our neighbor’s every word as though they were in the same room as us and they weren’t super loud. Unfortunately, this made for a terrible nights rest since they kept the TV on all night. Not sure how a renovation will fix that.
Aufenthalt von 1 Nacht im November 2023
Antwort von Chris am 28. Nov. 2023
Hello Nathalie,We are sorry to hear about your noisy neighbors during your stay, we want to remind you that we have desk staff and security on property 24/7 and you can always reach out to us if your neighbors are being too noisy. We are hoping you will give another chance when you come back to Carson City.

6/10 – Okay

Larry

Gut: Personal & Service
Aufenthalt von 3 Nächten im November 2023
Antwort von Chris am 22. Nov. 2023
Hello Larry, Thank you for taking the time to complete our survey. We value your feedback and strive to make each experience better each time.

8/10 – Gut

John

Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Jennifer am 31. Okt. 2023
Thank you for staying with us. Please come back and see the remodel rooms. We start this month and hopefully will be done by the end of march 2024. Thank you again for staying with us and until next time.

10/10 – Hervorragend

Karson

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff is amazing. Friendly and quick service. The food is excellent and it is very close to loads of amenities. Looking forward to their remodel. Great place to stay.
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Jennifer am 28. Okt. 2023
Thank you Karson for the 5 out of 5. we Had a re great too. Can't wait to see ya when you come check the new rooms out. Until next time

10/10 – Hervorragend

Janice

Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Chantae am 11. Nov. 2023
Thank you for choosing The Federal Hotel. We appreciate your feedback!

10/10 – Hervorragend

Andrew

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Chris Brown am 18. Okt. 2023
Hello Andrew, We are pleased to see the 5/5. We can't wait to host you and your family again.

8/10 – Gut

Bruce

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Could us a little updating. Lobby ,casino restaurant updated
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Jennifer am 28. Okt. 2023
Thank you for staying with us Bruce, hope to see you again soon and just to remined you that we will be doing a full remodel of rooms. we hope to be completed by the end of March 2024. we will have some ready before them so you will have to come back and check them out. Thank you again until next time.

8/10 – Gut

Gaylene

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Convenient to historic Carson city downtown district
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Jennifer am 9. Okt. 2023
Thank you Gaylene for giving us a 4 out of 5. We are glad you enjoyed your stay and hope you come see us again after we get the remodel done in mid march. Thank you again until next time.

8/10 – Gut

Lisa

Gut: Personal & Service
Aufenthalt von 2 Nächten im September 2023
Antwort von Maryann am 4. Okt. 2023
Thank you Lisa for the 8 out of 10. We are glad to see that you had a pleasant stay at our hotel. We hope to see you again soon.

8/10 – Gut

James

Aufenthalt von 2 Nächten im September 2023
Antwort von Chris Brown am 18. Okt. 2023
Thank you for taking the time to complete our survey. We are glad that we can provide a great experience for you and your family. We look forward to hosting you again soon.

6/10 – Okay

Kenneth

Mit der Familie gereist
Gut: Personal & Service
Room too small. Overpriced for a casino hotel
Aufenthalt von 3 Nächten im September 2023
Antwort von Maryann am 26. Sept. 2023
Thank you for your review Kenneth.

10/10 – Hervorragend

GEORGE

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im September 2023
Antwort von Jennifer am 28. Okt. 2023
Thank you for staying with us George, and for giving us a 10 out of 10. We hope to see you again soon and just to remined you that we will be doing a full remodel of rooms. we hope to be completed by the end of March 2024. we will have some ready before them so you will have to come back and check them out. Thank you again until next time.

10/10 – Hervorragend

Shawna

Aufenthalt von 2 Nächten im September 2023
Antwort von Maryann am 26. Sept. 2023
Thank you Shawna for the 10 out of 10. We are glad that you enjoyed your stay and hope to see you again soon

8/10 – Gut

Marilyn

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Outstanding staff
The rooms are older and need some work. They were semi clean. The floors needed to be vacuumed and my t.v. did not work even after the assistance of one of the employees. The front desk employees were very nice and accommodating.
Aufenthalt von 2 Nächten im September 2023
Antwort von Front desk am 19. Sept. 2023
Thank you for your review.We will be renovating our rooms in the coming months.Your feedback is greatly appreciated.

10/10 – Hervorragend

Susan

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Hotel staff very nice and helpful. Room was clean and bed comfortable. Hotel conveniently located.
Aufenthalt von 2 Nächten im September 2023
Antwort von Mak am 17. Sept. 2023
Thank you for your feedback. We are glad to hear you've enjoyed your stay. We would love to hear more from you on your next visit. Have a good night. :)