2 Außenpools, Cabañas (gegen Gebühr), Sonnenschirme

Bewertungen von LEGOLAND California Resort and Castle Hotel

3 out of 5
LEGOLAND California Resort and Castle Hotel
One LEGOLAND Dr., Carlsbad, CA

Bewertungen

9,2

Wunderbar

296 von insgesamt 459 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
123 von insgesamt 459 Gästebewertungen haben eine Bewertung von 8 - Gut" "
28 von insgesamt 459 Gästebewertungen haben eine Bewertung von 6 - Okay" "
7 von insgesamt 459 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
5 von insgesamt 459 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,4/10

Sauberkeit

9,2/10

Personal & Service

9,2/10

Ausstattung

9,2/10

Zustand der Unterkunft

Bewertungen

6/10 – Okay

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Lego, Lego, Lego
Extrem lautes Familienhotel und für kleine Kinder sicher ganz toll gemachtes Hotel. Für uns Eltern war es ein sehr anstrengender Aufenthalt. Das Hotel war aber ein idealer Ausgangspunkt für den Parkbesuch. Das Thema Lego wird konsequent durchgezogen ( Einrichtung, Spielmöglichkeiten, Überraschung, etc.).

10/10 – Hervorragend

Matt, San Jose

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Clean. Great location. I loved that they had 3 restaurants on site.
Aufenthalt von 3 Nächten im Februar 2020
Antwort von LEGOLAND Hotel Team am 24. Feb. 2020
Hello! Thank you for your positive review! I will pass along your positive feedback to our housekeeping and food and beverage team!

8/10 – Gut

Verifizierter Reisender

Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Dezember 2019
Antwort von LEGOLAND Hotel Team am 30. Dez. 2019
Thank you for staying with us! Hope to see you again soon!

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Dezember 2019
Antwort von LEGOLAND Hotel Team am 30. Dez. 2019
Thank you for staying with us! Hope to see you again soon!

6/10 – Okay

Verifizierter Reisender

Mit der Familie und kleinen Kindern gereist
Gut: Personal & Service
Room design was really great. Family oriented restroom (stool and hose shower head for kids) plus separate room for kids was really great. However, this is no Disney quality. Lights broken, things not working. Don't expect Disney and you'll be satisfied.
Aufenthalt von 2 Nächten im November 2019
Antwort von LEGOLAND Hotel Team am 4. Dez. 2019
Hello! We are so glad our family oriented touches to our rooms were to your liking! We hope to see you at LEGOLAND again soon!

6/10 – Okay

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit
I was disappointed there was no activities for the kids. I walked over to legoland hotel much more stuff to do. I paid more for the new hotel. Was not worth it.
Aufenthalt von 1 Nacht im November 2019
Antwort von LEGOLAND Hotel Team am 28. Nov. 2019
Hello. We are so sorry our nightly activities at the Castle Hotel were not satisfactory. We hope to see you again soon to regain your confidence!

10/10 – Hervorragend

Verifizierter Reisender

Aufenthalt von 1 Nacht im November 2019
Antwort von LEGOLAND Hotel Team am 27. Nov. 2019
Thank you for your five star review! We hope to see you again soon!

8/10 – Gut

Verifizierter Reisender

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit und Personal & Service
the room service was an $8 dollar fee and had an hour wait for a burger. You cant place orders at the restaurants by phone only in person.
Aufenthalt von 1 Nacht im November 2019
Antwort von LEGOLAND Hotel Team am 14. Nov. 2019
Hello! Thank you for your feedback! We are so sorry our Food and Beverage experience was not up to our standards! Please feel free to reach out to the Hotel Team so that we may understand and learn from this experience!

8/10 – Gut

Adrianne, Tacoma

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
A lot of interactive things for kids to do and see.
Aufenthalt von 1 Nacht im November 2019
Antwort von LEGOLAND Hotel Team am 12. Nov. 2019
We are so glad the kiddos had fun during your trip! We hope to see you again soon!

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
I loved everything about this hotel, the pool, jacuzzi, playground. The room service was above than expected.
Aufenthalt von 1 Nacht im November 2019
Antwort von LEGOLAND Hotel Team am 12. Nov. 2019
We are so thrilled to hear you enjoyed your stay! We hope to see you again soon!

8/10 – Gut

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
So close to the park! I liked that we can walk back to the hotel.
Aufenthalt von 1 Nacht im September 2019
Antwort von LEGOLAND Hotel Team am 7. Okt. 2019
Thank you for your review! Our location to the LEGOLAND Park is one of our best features! See you again soon!

8/10 – Gut

Verifizierter Reisender

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit und Zustand der Unterkunft
Amazing room! The decour, attention to detail, cleanliness. Overall great experience
Aufenthalt von 1 Nacht im September 2019
Antwort von LEGOLAND Hotel Team am 30. Sept. 2019
We thank you for your feedback and are so glad you enjoyed the attention to detail we have added! We hope to see you again soon!

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im September 2019
Antwort von LEGOLAND Hotel Team am 20. Sept. 2019
Thank you for your feedback! We hope to see you again soon!

6/10 – Okay

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Not impressed
Very commercial like Hotel. It did not feel as a place for kids to enjoy and experience. It was more like a way for them to make extra buck any way they can. For example, check in was delayed hours while when asked for late check out, they offered an extra hour for an extra cost.
Aufenthalt von 1 Nacht im September 2019
Antwort von LEGOLAND Hotel Team am 18. Sept. 2019
You are a valued guest and we apologize for not meeting expectation. At the Resort we pride ourselves in delivering memorable experience for all families that visit us. Please reach out to us directly as we are confident we can regain your trust in the brand. Our guest satisfaction is our only goal. Sincerely, Hotel Excellence Team

4/10 – Schlecht

Stephanie, Torrance ca

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit und Zustand der Unterkunft
Pool closes too early for the amount we paid. I was over charged by $319.00. Not coming back
Aufenthalt von 1 Nacht im September 2019

4/10 – Schlecht

Verifizierter Reisender

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 1 Nacht im September 2019
Antwort von LEGOLAND Hotel Team am 9. Sept. 2019
We are so sorry your stay was less than satisfactory! We really would love to hear more about your stay. Please feel free to reach out to the Hotel at your convenience!

8/10 – Gut

Verifizierter Reisender

Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im September 2019
Antwort von LEGOLAND Hotel Team am 3. Sept. 2019
We are so glad you enjoyed your visit with us! We hope to see you again soon!

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im August 2019
Antwort von LEGOLAND Hotel Team am 3. Sept. 2019
We are so glad you enjoyed your stay! We hope to see you again soon!

10/10 – Hervorragend

Verifizierter Reisender

Aufenthalt von 1 Nacht im August 2019
Antwort von LEGOLAND Hotel Team am 30. Aug. 2019
We are so thrilled that you enjoyed your stay! We hope to see you again very soon!

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very good for young children. Many lifegaurds at pool. Rooms were clean
Aufenthalt von 2 Nächten im August 2019
Antwort von LEGOLAND Hotel Team am 29. Aug. 2019
Thank you for staying with us! We hope to see you again very soon!

10/10 – Hervorragend

Varsenik

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im August 2019
Antwort von LEGOLAND Hotel Team am 28. Aug. 2019
We are so glad you enjoyed your stay! We hope to see you again soon!

10/10 – Hervorragend

Thomas

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im August 2019
Antwort von LEGOLAND Hotel Team am 27. Aug. 2019
We are so thrilled to hear you enjoyed your stay with us! We hope to see you again soon!

10/10 – Hervorragend

Verifizierter Reisender

Aufenthalt von 1 Nacht im August 2019
Antwort von LEGOLAND Hotel Team am 26. Aug. 2019
Thank you for your feedback! We hope to see you again soon!

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im August 2019
Antwort von LEGOLAND Hotel Team am 26. Aug. 2019
Thank you for your feedback! Hope to see you again soon!

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit
Aufenthalt von 1 Nacht im August 2019
Antwort von LEGOLAND Hotel Team am 26. Aug. 2019
Thank you for your feedback! We hope to see you again soon!

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Love that It is truly family and kid friendly. Just wished the ac in the room could cool down to more than 66 degrees. Our room never reached 66 and hovered between 68-70.
Aufenthalt von 3 Nächten im August 2019
Antwort von LEGOLAND Hotel Team am 26. Aug. 2019
Thank you for your feedback! I will pass along your A/C requests to the appropriate teams! Hope to see you again soon!

8/10 – Gut

Verifizierter Reisender

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Had dinner at a restaurant in the hotel and the service was not good. The kids cheese sandwich was burnt, and the hot dog bun would not stay together. We had several people helpng us except for our server.
Aufenthalt von 1 Nacht im August 2019
Antwort von LEGOLAND Hotel Team am 26. Aug. 2019
We are so sorry your dining experience was less than satisfactory! we do strive for an excellent experience on all fronts! Please reach out to the Hotel as we would love to hear more about your experience!

10/10 – Hervorragend

Mary

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
ir at LEGOLAND
Great experience for young children. Get the birthday package!
Aufenthalt von 1 Nacht im August 2019

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We had a great time! The room was really fun for our kids and the adult amenities were also surprisingly nice. Ever staff member we encountered was friendly! Great breakfast buffet for everyone. The kids really enjoyed the pool, too. There were a lot of lifeguards, as well. We would definitely stay there again.
Aufenthalt von 1 Nacht im August 2019
Antwort von LEGOLAND Hotel Team am 19. Aug. 2019
We are so glad all of our Model Citizens were able to create memorable experiences for all members of your family! We hope to see you all again very soon!

8/10 – Gut

Guest

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Expensive stay, and hotel hrs do not tailor to theme park hrs
Aufenthalt von 1 Nacht im August 2019

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Customer service experience at the hotel was great. David at the front desk went the extra mile to ensure my kids had a wonderful experience.
Aufenthalt von 1 Nacht im August 2019
Antwort von LEGOLAND Hotel Team am 16. Aug. 2019
We are so glad that David was able to deliver a memorable experience for you and your family! We will certainly pass this along to his leadership team to ensure he gets recognized!

10/10 – Hervorragend

Pete

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I like the convenience of the hotel and the park right next to each other. Nice staff and clean facility. Complementary breakfast was excellent
Aufenthalt von 2 Nächten im August 2019
Antwort von LEGOLAND Hotel Team am 12. Aug. 2019
Thank you for your review! We are so glad you enjoyed our amenities! Come back soon!

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im August 2019
Antwort von LEGOLAND Hotel Team am 12. Aug. 2019
Thank you for sharing your feedback!

2/10 – Ungenügend

Verifizierter Reisender

Mit der Familie gereist
Too expensive no toliet paper when we got there, not enough front desk staff for check in, bunk beds were very uncomfortable pillows had no support. Our family will never go back to the hotel again, and they over charged us!!
Aufenthalt von 1 Nacht im August 2019
Antwort von LEGOLAND Hotel Team am 12. Aug. 2019
Thank you for reaching out to express some dissatisfaction you'e had during your stay with us. We assure you what you've experienced is not up to our standards and would love to be able to contact you to gather some more information regarding your experiences.

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great theme hotel for kiddos. My boys were in heaven.
Aufenthalt von 1 Nacht im August 2019
Antwort von LEGOLAND Hotel Team am 5. Aug. 2019
We are so glad everyone enjoyed their stay!! We hope to see you again soon!

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Juli 2019
Antwort von LEGOLAND Hotel Team am 31. Juli 2019
Thank You for your feedback!!

10/10 – Hervorragend

Jennifer

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great took my daughter to celebrate her birthday it was great
Aufenthalt von 1 Nacht im Juli 2019
Antwort von LEGOLAND Hotel Team am 30. Juli 2019
We are so happy to hear you enjoyed your birthday celebration with us! We hope to see you again for another birthday!

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie und kleinen Kindern gereist, Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Perfect location with all the amenities:) Highly recommend!!!
Aufenthalt von 2 Nächten im Juli 2019
Antwort von Kari am 24. Juli 2019
We are so glad you enjoyed your stay!! We hope to see you again soon!

8/10 – Gut

Ardi

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great playground to entertain kids while check in takes all day
Aufenthalt von 1 Nacht im Juli 2019
Antwort von Kari am 24. Juli 2019
We are glad you were able to enjoy our amenities while we were able to prepare your room!

8/10 – Gut

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great for the kids! The walls of the hotel rooms are very thin. You can clearly hear conversations of the guests in the next room.
Aufenthalt von 2 Nächten im Juli 2019
Antwort von LEGOLAND Hotel Team am 24. Juli 2019
We are so happy the children enjoyed their stay! We do apologize that the noise affected your stay! I will pass along this feedback to our appropriate teams to ensure this doesn't continue

10/10 – Hervorragend

Kia

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Kids had a blast. Expensive though! Treasure box in room
Aufenthalt von 1 Nacht im Juli 2019
Antwort von LEGOLAND Hotel Team am 24. Juli 2019
We are glad you enjoyed your stay with us! We hope to have you and your family back soon!

10/10 – Hervorragend

Don

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nothing not to like? It was exactly as pictured, ground were clean, staff friendly and the Castle Hotel was simply great. Just be prepared to spend some $$.
Aufenthalt von 1 Nacht im Juni 2019
Antwort von LEGOLAND Hotel Team am 24. Juli 2019
We are so glad you enjoyed your stay!! We hope to see you again very soon!

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Juni 2019
Antwort von LEGOLAND Hotel Team am 24. Juli 2019
Thank you for staying with us! We are glad you enjoyed your experience!

10/10 – Hervorragend

Bea, Edmonton, AB Canada

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Best for kids!!!
I wouldn't stay anywhere else. Very clean, they thought about everything for the kids. Food was good, room was fun, convenient location and all the little extras like disco elevator, castle, lego everywhere is awesome! Can't wait to go back!
Antwort von LEGOLAND Hotel Team am 12. Aug. 2019
We are so glad you enjoyed your stay with us! We can't wait to host you again!

10/10 – Hervorragend

Cardiomama, Studio City, CA

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Amazing for families.
If you love Legos, you'll love the hotel. They have kid food and grown up food. Not a big selection, but, everything tasted good. The rooms were clean and very stylish. The Pirate Bed was very comfy. The cabanas by the pool were a great way to wrangle two kids and still relax. We will be back again.
Antwort von LEGOLAND Hotel Team am 12. Aug. 2019
Thank you for staying with us! We are glad you enjoyed your experience! We can't wait to host you and your family again soon!

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Fantastic hotel! They have thought of everything f
We had a great time! Staff was exceptionally helpful and the rooms were great. Multitude of activities for kids day and night. Would highly recommend.

10/10 – Hervorragend

Ali , Oregon

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Best way to visit Legoland
I've been to this hotel twice in the past year with my 4 year-old son. I think the hotel has definitely cut some of the little touches since our last stay, which is unfortunate, and the hotel rooms are definitely showing some wear (not surprising) but my son loves the park and I don't think I would visit without staying here. The restaurant, play areas, and evening entertainment really add to the experience.

10/10 – Hervorragend

Nikki, Canada

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Truly the kid version of Vegas!
The hotel exceeded our expectations on our family vacation. It is just steps away from Legoland and hotel guests are allowed early access to the park. Our room included a daily breakfast buffet that was exceptional. A variety of food choices. The hotel itself was extremely kid friendly. Multiple play areas with lego, awesome lego creations to look at, and the elevator was so much fun. (Every elevator should be like that.) The staff were very friendly and helpful - the people at the front desk, valet, restaurant staff, entertainers were amazing! There are so many sights to see and places to visit in the greater San Diego area.

10/10 – Hervorragend

MT

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
This hotel is wonderful. My kids had a great time. They have been talking about the hotel for the last two days. The staff are extremely friendly and helpful. Every hotel guest gets a complimentary breakfast buffet! As soon as we left the hotel, my kids were asking when we could go back.

10/10 – Hervorragend

Family of 3 , phoenix, az

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great hotel! Very family friendly, great Lego decorations, great staff, across from Legoland.., great play area