8/10 – Gut
Mark
15. Nov. 2018
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Great apartment, not without issues
Great apartment, but with following issues:
1. It is NOT part of the hotel and therefore check-in and out is not and confusing;
2. The electric cut-off twice due to it being a cash meter, inc at 2'o clock in the morning, no indication beforehand and had to contact manager who then gave us a code to enter (twice). Extremely annoying and no reason for this to happen!
3. Broadband cut off within a day due to monthly usage being met. It reset on the 1st of November and then cut off again within a day probably due to apps updating etc and this seemed ridiculous these days, we ended up using the free wifi we could connect to on other apartments!
4. Microwave and hairdryer did not work, some of the bulbs / lamps did not work and notified to manager but nothing done during our stay.
These items, although minor, were enough to cause us to feel negative in which was otherwise a great apartment and all the facilities you would need, inc a nespresso machine, and items such as tea and coffee available.
With all the above said, we would stay there again but it does need better contact details and instructions available and especially maybe for out of hours.
Mark
Aufenthalt von 7 Nächten im Oktober 2018