Innenpool, Außenpool (je nach Saison geöffnet), Sonnenschirme
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Bewertungen von Villa Roma Resort and Conference Center

3 out of 5
Villa Roma Resort and Conference Center
356 Villa Roma Rd, Callicoon, NY

Bewertungen

6,6
57 von insgesamt 281 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
78 von insgesamt 281 Gästebewertungen haben eine Bewertung von 8 - Gut" "
66 von insgesamt 281 Gästebewertungen haben eine Bewertung von 6 - Okay" "
39 von insgesamt 281 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
41 von insgesamt 281 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

6,8/10

Sauberkeit

6,8/10

Personal & Service

6,8/10

Ausstattung

6,2/10

Zustand der Unterkunft

6,2/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Zhuwen

Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 2 Nächten im Februar 2024

8/10 – Gut

Christina

Mit der Familie und kleinen Kindern gereist
Gut: Ausstattung
We did enjoy and we have been here several times but def needs some upgrades especially arcade and prizes! It was kids week (presidents week) wish there was some more free activites and kid friendly movies day we were their it was Oppenheimer both 10am and 9pm! Pool was great thw inflatables and soccer room great the dining room staff wonderful!!
Aufenthalt von 1 Nacht im Februar 2024

8/10 – Gut

jeanine

Mit der Familie gereist
Gut: Personal & Service
Aufenthalt von 2 Nächten im Februar 2024

10/10 – Hervorragend

Stacey

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Verbesserungswürdig: Zustand der Unterkunft
Some upgrades to the room need to happen but overall really liked it and will be back.
Aufenthalt von 1 Nacht im Januar 2024

10/10 – Hervorragend

Rogerio

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft

2/10 – Ungenügend

Jesse

Aufenthalt von 2 Nächten im Dezember 2023

6/10 – Okay

Kelly

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Very old property , the room smell old… reminds the shinning scary movie.
Aufenthalt von 3 Nächten im Oktober 2023

6/10 – Okay

Karen

Mit der Familie gereist
Gut: Personal & Service
The property needs upgrading and deep cleaning. It was probably really quaint about 25 years ago. I felt some nostalgia being there but the room smelled musty and the carpets needed cleaning as well as the grout in the bathroom. The area where the pool tables and games were was also very musty smelling. The pool tables needed to be fixed as the felt on one was ripped and the other table kept the balls from moving properly from underneath. We had to lift the tables to get the balls. The food upstairs was very expensive and not that good. On the cafe, our breakfast was better. The wait staff was very friendly. It was nice to see security walking around the building as well. The gym building was old and dirty. The parking lot was broken up and a falling hazard . This could be a lovely destination but they need a good maintenance and construction crew to get it that way.
Aufenthalt von 2 Nächten im Oktober 2023

6/10 – Okay

Lisa

Mit der Familie gereist
Gut: Sauberkeit
Upon my arrival at the resort the front desk staff left a lot to be desired. Maybe since it was a bit late they were tired but I received a very luke warm welcome. The tone was dour and it didn't make me feel like I wanted to stay. Thankfully the rest of the time there was nice, outside of the rainy weather. We didn't get to take advantage of the outdoor activities because nothing seemed to be happening. They gave out printed lists of activities, most of which weren't of interest to my family. The food and staff at the Roman Garden Cafe made our stay worth it, especially Julia!
Aufenthalt von 2 Nächten im Oktober 2023

6/10 – Okay

Pamela J.

Mit der Familie gereist
Gut: Sauberkeit
Verbesserungswürdig: Personal & Service
Staff were not responsive to needs (asked for more in-room coffee 4 times in 4 hours and never received any-had to call again in the morning and finally got results). Main DR prices were high and they don't advertise the menu until you are seated. Cafe was decent and food was good. Noisy hallways and upstairs guests-must not be much noise insulation between floors. Would not stay again.

4/10 – Schlecht

rajesh

Mit der Familie gereist
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Attractions not open, needs restructuring.
Went on a Friday, Saturday schedule and most of the family activities were closed. Did not justify the resort cost paid. Average hotel rooms.
Aufenthalt von 2 Nächten im September 2023

10/10 – Hervorragend

Diane

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I was there off season, so outdoor pool areas were closed, but the indoor one was open. The hot tub is very good, however the pool was too chilly to go right in. They need to raise the heater at least 5 degrees. The hotel had nightly entertainment that was very good.The staff is friendly, the hotel lobby is beautiful, the rooms need updating, but for the one of the last one of the operating Catskill Hotels, it was nostalgic.
Aufenthalt von 1 Nacht im September 2023

6/10 – Okay

christopher

Mit einer Gruppe gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit
Nice staff. Interior space (rooms, hallways, etc.) could use an update.
Aufenthalt von 2 Nächten im August 2023

8/10 – Gut

Anthony

Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 3 Nächten im August 2023

6/10 – Okay

James

Mit einer Gruppe gereist
Gut: Ausstattung
Moldy smells, stained carpets. If this is your thing it’s a fine place
Aufenthalt von 2 Nächten im August 2023

10/10 – Hervorragend

Don

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great place for kids!
Aufenthalt von 3 Nächten im August 2023

8/10 – Gut

naoko

Aufenthalt von 2 Nächten im August 2023

10/10 – Hervorragend

Wendi

Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Fun quick stay at Villa Roma
Room was nice, Doc Holiday provided plenty of on site entertainment. Family place.
Aufenthalt von 1 Nacht im August 2023

2/10 – Ungenügend

Joyce

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Dirty bathrooms, room not ready, pool was was too overcrowded, major safety concern, pictures are false advertisement on orbitz and their website, Josh the manager was unprofessional as I called asking for a refund because we were not staying in a falsely advertised place, he refused to refund my money, which I know he absolutely can. I would not let a stray dog stay here. Again false advertising on the website, it does not look lile this AT ALL!
Aufenthalt von 1 Nacht im Juli 2023

10/10 – Hervorragend

Jo-Ann

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Villa Roma has everything you need and want right there on the property. It was the first time visiting for my husband and I and we had a wonderful time
Aufenthalt von 2 Nächten im Juli 2023

2/10 – Ungenügend

Christina

Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
They had the nerve to charge 300.00 for a room. The place might have been decent in 1950. Mold in bathroom awful smell in rooms. Stains all over carpet. Tiny tv didn't work. They were going to make us wait till next day i asked for another room and that was just as gross. Help very pleasant. They should pay guezt to stay there
Aufenthalt von 1 Nacht im Juli 2023

6/10 – Okay

Marisa

Mit dem Partner gereist
Although the lobby and grounds were beautiful, the room was outdated with large stains on carpet and beds that should have been replaced years ago. The room smelled of mildew. The hot tub had paint literally peeling off everywhere. They were disorganized and had wrong hours listed for dining room. Overall, I was disappointed.
Aufenthalt von 2 Nächten im Juli 2023

4/10 – Schlecht

jerylan, new hyde park

Mit der Familie gereist
Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
We pulled up no one helped us with the bags. We unloaded the car ourselves. And upon leaving dragged them down ourselves. My biggest complaint is that the hotel is geared for time sharing and the hotel guests are not important. The pool is a big issue. Time sharers get up early and reserve the chairs in the pool area. By 9:10am there is no where to sit. Rows and rows of tables and chairs with "reserved towels and coolers" They get up early and take over the whole pool area. Most of the lounges did not have "bodies" on them and there were not 350 people in the pool. The late night shows (9:30pm) were filled with babies, toddlers and stollers. No cocktail service. Go get your own or bring your own. The outside activities are geared for very young children. Do not buy the inclusive package, if it rains you are out of luck. This morning the pool was closed because it was cold and the indoor was closed as well. The Cesar dinner was nice and the wait staff was also nice but we went out for the other dinners. I would not go back. I like to be able to sit at the pool.
Aufenthalt von 3 Nächten im Juli 2023

4/10 – Schlecht

Olivia

Mit der Familie gereist
Gut: Zustand der Unterkunft
Verbesserungswürdig: Sauberkeit
Check in and cafe staff members were very nice. Rooms were very outdated, and the air conditioner had a buildup of dust and dirt. Hallways and room had an unpleasant odor. Sketchy vibe. On a positive note, the outdoor amenities were nice. All in all, I would not stay here again, and the room was not at all worth the price
Aufenthalt von 1 Nacht im Juli 2023

10/10 – Hervorragend

Thomas

Aufenthalt von 2 Nächten im Juli 2023

4/10 – Schlecht

Dean

Verbesserungswürdig: Zustand der Unterkunft und Komfort des Zimmers
Not worth the money chathed
Aufenthalt von 1 Nacht im Juli 2023

6/10 – Okay

Kirit

Gut: Personal & Service
Aufenthalt von 2 Nächten im Juni 2023

2/10 – Ungenügend

Barbara

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
The place was a dump
Aufenthalt von 1 Nacht im Juni 2023

6/10 – Okay

Verifizierter Reisender

Mit der Familie gereist
Gut: Personal & Service und Komfort des Zimmers
Verbesserungswürdig: Sauberkeit
family trip
Aufenthalt von 1 Nacht im Juni 2023

8/10 – Gut

Olena

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Need updates but was fun
Nice outdoor pool. Very short hours for amenities, shortest I’ve even seen, pools close 8, gym 5. Some amenities are only 3-5 hours like zip line & boats. The property is extremely outdated. It looks like it hasn’t been renovated in 50 years. The dinner food was very overcooked and now worth the $55pp (it’s included for all inclusive guests). The cafe on the 1st floor was great and the ladies working there / the Starbucks were great. Bowling alley was also extremely old & outdated. Only thing that was lovely was the outdoor pool, loungers and jacuzzi. We didn’t even get to see the indoor pool as it was closed each time we went, they are short staffed so all the guards were outside. The fish in the pond were lovely, with a nice playground. Zip lining was also fun but very low - geared towards little kids.
Aufenthalt von 2 Nächten im Mai 2023

10/10 – Hervorragend

Timothy

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
It was an experience of oll world style and graneur. The kids pool wasn't opened-under repair.
Aufenthalt von 2 Nächten im Mai 2023

8/10 – Gut

Daniel

Gut: Sauberkeit
Aufenthalt von 2 Nächten im Mai 2023

8/10 – Gut

Svetlana

Aufenthalt von 3 Nächten im Mai 2023

2/10 – Ungenügend

Katie

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
The staff were very rude and not friendly. They promoted activities that my children were to young to do just to make a sell and no refund was given. Very disappointing.
Aufenthalt von 2 Nächten im Mai 2023

2/10 – Ungenügend

Navjot

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We booked a 2 bedroom suite got to the property around 3 pm they won’t give us the room until 4pm because we booked from Expedia went back at 3:55pm they said 4pm not even 5 mins before the staff was very rude had no knowledge of anything within or around the property they were not busy but just kept talking with each other rather than helping the customers worst checking in experience especially when your traveling with 2 kids would not recommend staying here horrible staff horrible property.

2/10 – Ungenügend

Navjot

Mit der Familie gereist
Verbesserungswürdig: Personal & Service und Ausstattung
The front desk is very rude they have no knowledge of anything within or around the property won’t give you room until 4pm not even at 3:59pm. They were not even busy they just keep talking to each other rather they helping customers. The bartender at the second floor has more knowledge then the the front desk lobby staff. Rather stay at a near hotel then staying here

8/10 – Gut

Alana

Gut: Personal & Service und Ausstattung
Verbesserungswürdig: Sauberkeit

10/10 – Hervorragend

Eduard

6/10 – Okay

Luis

Verbesserungswürdig: Zustand der Unterkunft
Back in its day it must’ve been great it needs a little lift facelift hard to find good staff members

4/10 – Schlecht

Linda

Mit der Familie und kleinen Kindern gereist
Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
This place is very outdated. Feels more like a senior citizen housing facility. The place needs a serious revamp.
Aufenthalt von 2 Nächten im November 2022

2/10 – Ungenügend

Lela

Mit einer Gruppe gereist
Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
Had terrible experience with check in and check out. Hotel receptionists couldn’t see that I made payment through Expedia and I was asked to pay AGAIN for my stay. They been very unpleasant and not accommodating except one rep. Who finally figured it out. However I had to deal with the same issue during the check out . My stay was totally ruined. I use Expedia all the time and never had such terrible experience with any hotel.
Aufenthalt von 1 Nacht im Oktober 2022

8/10 – Gut

Leonard

Gut: Zustand der Unterkunft
Not what we expected
The time of year we choose was off season and there weren't many people there, but they put us in a room very far away from the main lobby. The hallway is not flat, it literally is like a rolling hill and we were at the very end of it. We could not park anywhere near our room and had to walk very far with our luggage. If there were any bellhops, they were not offered to us. The restaurant staff was very friendly, but the check-in staff was not. They did not offer any info about their facility and if we didn't ask questions, they did not volunteer info. We are glad we went there because we heard about this place for years, but we would not go back.
Aufenthalt von 2 Nächten im September 2022

6/10 – Okay

Verifizierter Reisender

Gut: Personal & Service
Aufenthalt von 2 Nächten im September 2022

2/10 – Ungenügend

Claudette

Aufenthalt von 1 Nacht im September 2022

6/10 – Okay

Nicole

Aufenthalt von 2 Nächten im September 2022

8/10 – Gut

Marina

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 2 Nächten im September 2022

8/10 – Gut

Lisa

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very friendly
Aufenthalt von 4 Nächten im August 2022

4/10 – Schlecht

colleen

Mit einer Gruppe gereist, Mit der Familie gereist
The convenience of pool and activities which are geared towards younger children was good. Food options were minimal and the buffet was not good and expensive, we ate off the property for most meals which is inconvenient. Rooms ok, basic
Aufenthalt von 2 Nächten im August 2022

8/10 – Gut

Viktoriya

Mit der Familie gereist
Gut: Sauberkeit und Ausstattung
Verbesserungswürdig: Zustand der Unterkunft
The show by Jane Curry was absolutely wonderful! It was the best show we have seen in any resort. The use of the pools and of the bouncy houses is convenient. The dinner and breakfast, which are available for an extra fee, are good, but not great. The room needs to be renovated since the shower leaks and the water doesn't drain in the sink.
Aufenthalt von 1 Nacht im August 2022

2/10 – Ungenügend

Dina Ketcham-

Mit einer Gruppe gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Completely filthy in every way !!
Aufenthalt von 3 Nächten im August 2022