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Bewertungen von Comfort Inn & Suites

2.5 out of 5
Comfort Inn & Suites
44380 West Hills Lane, Caldwell, OH

Bewertungen

9,2

Wunderbar

132 von insgesamt 186 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
41 von insgesamt 186 Gästebewertungen haben eine Bewertung von 8 - Gut" "
5 von insgesamt 186 Gästebewertungen haben eine Bewertung von 6 - Okay" "
5 von insgesamt 186 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
3 von insgesamt 186 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,6/10

Sauberkeit

9,4/10

Personal & Service

9,4/10

Ausstattung

9,6/10

Zustand der Unterkunft

9,6/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Gregory

Mit der Familie und kleinen Kindern gereist, Mit dem Partner gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent front desk and very clean. Good breakfast and nice pool. Large room and comfortable bed.
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Denise

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The pool is nice and shwer is amazing. Very comfortable all around.
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

David, Stow

Gut: Ausstattung
The hotel staff and facilities staff at this location are the friendliest and efficient group. The property is fairly new. Very clean and up to date. The rooms were spotless and comfortable. An excellent stay for a great price.
Aufenthalt von 1 Nacht im März 2024

10/10 – Hervorragend

Terry

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Clean comfortable very nice staff. Nice pool and hot tub.
Aufenthalt von 2 Nächten im März 2024

10/10 – Hervorragend

Cheryl

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Best hotel in Caldwell ohio
Hotel super clean! Bathrooms sparkld! Breakfast was amazing - best breakfast ever! Manager was top notch! Highly reccommend staying here and will do so in the future!
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Joy am 25. Feb. 2024
Thank you Cheryl for taking the time to do our online survey. We appreciate you choosing our hotel for your recent stay and hope to see you again.

8/10 – Gut

Matthew

Gut: Sauberkeit und Personal & Service
Not bad. Staff was friendly, room was clean. The pool and hot tub were broke. No USB ports in room. Comfortable bed, would stay again.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Joy am 25. Feb. 2024
Hi Matthew,Thank you for taking the time to do our online survey. There is a USB port on the alarm clocks. I am sorry for the inconvenience and hope you choose our hotel again

4/10 – Schlecht

Jeff

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Joy am 9. Feb. 2024
Jeff,Thank you for taking the time to do our online survey. Hope you have a safe and happy 2024.

10/10 – Hervorragend

Craig

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Joy am 9. Feb. 2024
Thank you for taking the time to do our online survey. We appreciate your review and thank you for choosing our hotel for your recent stay.

10/10 – Hervorragend

AMY

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Joy am 9. Feb. 2024
Thank you for taking the time to do our online survey, it is greatly appreciated. Thank you for choosing our hotel for your recent stay and hope to see you again.

8/10 – Gut

Christa, Poca

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice and clean. Nothing super fancy and the walls were thin so you could hear a lot of noise in the hotel. Overall a good stay.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Joy am 9. Feb. 2024
Thank you for taking the time to do our online survey and for choosing our hotel for your recent stay. We hope to see you again.

10/10 – Hervorragend

Dana

Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Joy am 9. Feb. 2024
Thank you taking the time to do our online survey, it is greatly appreciated and thank you for choosing our hotel for your recent stay. We hope to see you again.

10/10 – Hervorragend

Kimberly

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Dezember 2023

10/10 – Hervorragend

Serafima

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great place to stay
Aufenthalt von 3 Nächten im November 2023

10/10 – Hervorragend

Tamara

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im November 2023

10/10 – Hervorragend

Richard

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Clean, comfortable, no complaints.
Aufenthalt von 1 Nacht im November 2023

10/10 – Hervorragend

Elizabeth

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Very nice hotel. Clean and staff are friendly and do a great job.
Aufenthalt von 1 Nacht im November 2023

10/10 – Hervorragend

David

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great service and friendly staff. Very clean, from the lobby to the hallways and rooms.
Aufenthalt von 1 Nacht im Oktober 2023

10/10 – Hervorragend

BERNARD

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great staff and very clean
Aufenthalt von 2 Nächten im Oktober 2023

10/10 – Hervorragend

Heather

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Oktober 2023

10/10 – Hervorragend

simeon

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Oktober 2023

10/10 – Hervorragend

Nicole

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Joy was the face that greeted us over and over again. All of the staff was wonderful and everything was clean and comfortable. Would highly recommend to anyone
Aufenthalt von 2 Nächten im Oktober 2023

10/10 – Hervorragend

Steven

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Joy was a great hostess
Aufenthalt von 2 Nächten im Oktober 2023

10/10 – Hervorragend

Linda

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Oktober 2023

10/10 – Hervorragend

Terressa

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
It was quiet and clean.
Aufenthalt von 1 Nacht im September 2023

10/10 – Hervorragend

lisa

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great bang for your buck
The staff was friendly and helpful. The room was a decent size, clean and had a larger size mini fridge. The only downfall was how loud the AC unit was when running which made it harder for the kids to sleep.
Aufenthalt von 2 Nächten im September 2023

6/10 – Okay

Karen Pruitt

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Ausstattung
I coukd not get the internet conn. ection on my tablet. Have not had this problem before in any hotel even in other countries. Was a disappointment
Aufenthalt von 1 Nacht im September 2023

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im September 2023

10/10 – Hervorragend

Louise

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
This is the first place we’ve rented that had enough warm bedding! Usually I bring an extra blanket along for more comfort but didn’t need it here! I LOVED the large shower! Again, we haven’t rented a room that had a real shower before! It was a wonderful surprise! The only thing I would suggest to this facility is to have a place to charge a cell phone in the suite. My phone was dead and I couldn’t recharge it until we returned home. Don’t think that not having a place to charge a phone took away from the comfort of that room though!
Aufenthalt von 1 Nacht im September 2023

10/10 – Hervorragend

Brandey

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Super welcoming atmosphere. The rooms were super clean, beds were super comfortable. The pool and hot tub were both very clean and warm.
Aufenthalt von 1 Nacht im September 2023

10/10 – Hervorragend

Dorie

Gut: Sauberkeit
Aufenthalt von 2 Nächten im September 2023

10/10 – Hervorragend

Vincent

Aufenthalt von 1 Nacht im September 2023

10/10 – Hervorragend

Jeffery

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im September 2023

10/10 – Hervorragend

Christine, West Allis

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff was very friendly and helpful. Hotel was immaculate. I thought it was brand new and was shocked to find out it’s 8.5 years old. It’s maintained in great condition.
Aufenthalt von 2 Nächten im August 2023

10/10 – Hervorragend

Michele

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Front desk clerk was great and even called to make sure everything was good in the room
Aufenthalt von 1 Nacht im August 2023

10/10 – Hervorragend

Cathleen

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Wonderful nights stay.
Every area of the hotel was very clean and kept up. Employees were all very nice. The room was comfortable. The pool area was clean and we appreciated the breakfast being available. Great value.
Aufenthalt von 1 Nacht im August 2023

10/10 – Hervorragend

Jennifer

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
My kids loved the pool! We've stayed here 2 times now and both times we had the best time.
Aufenthalt von 1 Nacht im August 2023

8/10 – Gut

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Comfortable business accommodations.
friendly staff. everything was clean. jacuzzi was great.
Aufenthalt von 3 Nächten im Juli 2023

8/10 – Gut

Lidiya

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Not bad. Would stay again
Aufenthalt von 1 Nacht im Juli 2023

8/10 – Gut

Will

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Next to a restaurant was a plus!
Aufenthalt von 1 Nacht im Juli 2023

10/10 – Hervorragend

Valli

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff was outstanding and rooms were super clean breakfast was delicious, pool was nice only thing the floor was very slippery with wet feet made me very nervous with my grandkids.
Aufenthalt von 1 Nacht im Juli 2023

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
False advertising that our room was SMOKING. Everything else was great, especially Bonnie the server at breakfast.
Aufenthalt von 2 Nächten im Juli 2023
Antwort von JOY am 21. Juli 2023
Let me apologize for the misinformation relayed to you. Our website shows that we are a non-smoking facility as well as a pet free hotel. If you were informed otherwise by another site then yes you were misinformed. May I suggest calling the hotel directly if you have a question or concern for your accommodations or visit the hotel website. Thank you for staying with us on your recent stay.

10/10 – Hervorragend

Christopher

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Gret Hotel
We chose this hotel because we have stayed at other Comfort Inn and Suites. This one did not let us down. Great hotel, great location and everything was perfect!
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Joy am 21. Juli 2023
Thank you for your great review and for choosing our hotel for your recent stay. I will be sure to pass them along to my staff. Hope to see you again.

10/10 – Hervorragend

Tiffany

Aufenthalt von 3 Nächten im Juli 2023

10/10 – Hervorragend

Cynthia

Gut: Sauberkeit und Zustand der Unterkunft
We thoroughly enjoyed our stay and the breakfast was excellent. The hotel was clean and staff were pleasant with the exception of Natasha who was not cordial. When we arrived each time at the desk she would not look up until it was convenient and appeared annoyed when I asked for additional shampoo, only one was provided one day and there were two of us. Natasha needs to be coached on professional etiquette, especially in the hotel and concierge service industry. Normally we would not complain but Natasha was rude and that is not okay based on all the money we paid for 7 nights. Other than Natasha our stay and other staff were excellent.
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Joy am 9. Juli 2023
Thank you for the 5 Stars and to address your review concerning Natasha, let me assure you that she is one of my most pleasant and accommodating employees and I did review this with her like yourself, I want complete satisfaction with all guest. Talking to her about this she had no intention of being rude if she came off that way so please accept my apologies and hers. She has had a rough week with some personal things and sometimes those things can come off the wrong way but please again accept my apologies. As far as the room amenities I take responsibility for not providing more information to housekeeping as to supply more. We did do a linen change and a new housekeeper serviced your room and I should've made her aware you needed more. I hope you made it home safely and getting some much needed rest for you both.

10/10 – Hervorragend

Kimberly

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 5 Nächten im Juni 2023
Antwort von Joy am 9. Juli 2023
Thank you for taking the time to do our online survey and for choosing our hotel for your recent stay. We hope to see you again.

10/10 – Hervorragend

Katti Jo

Aufenthalt von 1 Nacht im Juli 2023
Antwort von Joy am 24. Juli 2023
Thank you for taking the time to do our online survey. We appreciate you choosing our hotel for your recent stay and hope to see you again.

10/10 – Hervorragend

Stephen

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
We needed a last minute hotel for a 1 night stay. We didn’t arrive until late. We found the staff to be extremely helpful and nice. The hotel and our room was very clean. I thought the bed was comfortable and slept well. Breakfast was good and they have a nice selection from fruit to yogurt to make your own waffles and everything in between. We would definitely stay there again.
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Joy am 9. Juli 2023
Thank you for taking the time to do our online survey and for choosing our hotel for your recent stay. We appreciate your great compliments and I will be sure to pass them along to my staff. Hope to see you again.

10/10 – Hervorragend

Tobias

Aufenthalt von 1 Nacht im Juni 2023
Antwort von Joy am 21. Juni 2023
Thank you for taking the time to do our online survey and choosing our hotel on your recent stay. We appreciate your business and hope to see you again.

10/10 – Hervorragend

RONALD

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
The stay was just perfect. My wife and I along with a friend went to a concert and this was perfect. A great location right off the interstate with a good selection of eating places including one right off the parking lot. The rooms were clean, neat and attractive. It was exactly as described online. The staff were very friendly and helpful. The inside pool and the hot tub were used and were excellant. The breakfast food was good, also. Quiet, safe and just a perfect place to visit.
Aufenthalt von 1 Nacht im Juni 2023
Antwort von Joy am 21. Juni 2023
Thank you for taking the time to do our online survey and for choosing our hotel on your recent stay. I will be sure to pass along your wonderful compliments to my staff. Hope to see you again.

10/10 – Hervorragend

Leann

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Juni 2023
Antwort von Joy am 21. Juni 2023
Thank you for taking the time to do our online survey and for choosing our hotel on your recent stay. We hope to see you again.