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Bewertungen von Crystalbrook Flynn

5 out of 5
Crystalbrook Flynn
85 Esplanade, Cairns, QLD

Bewertungen

9,4

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9,8/10

Sauberkeit

9,4/10

Personal & Service

9,4/10

Ausstattung

9,6/10

Zustand der Unterkunft

9,4/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Anka

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Die Unterkunft ist sehr zentral. Liegt nah am Hafen. Das Hotel hat einen Hintereingang bzw. -Ausgang. Dabei hat man einen herrlichen Blick auf's Riesenrad. Gerade in der Nacht ein sehr schöner Anblick.
Aufenthalt von 3 Nächten im April 2024
Antwort von Jaydev Walia, Front Office Manager am 30. Apr. 2024
Hi Anka,Great to hear you enjoyed your stay with us at Crystalbrook Flynn.We hope to welcome you back soon.

10/10 – Hervorragend

Andreas

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The hotel is just a few minutes' walk from Cairns Lagoon. Dining and shopping facilities are also within easy reach. The facilities are state of the art. I was completely satisfied.
Aufenthalt von 2 Nächten im April 2024
Antwort von Jaydev Walia, Front Office Manager am 25. Apr. 2024
Hi Andreas,Thank you for taking the time to review your stay, it's great to have a 100% satisfied customer, we hope to welcome you back soon.Kind Regards,

10/10 – Hervorragend

Simon Philipp

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Die Unterkunft hat uns sehr gut gefallen, die Lage an der Lagoone ist hervorragend und das Essen in den umliegenden Restaurants ist ebenfalls top. Das Personal ist sehr nett und hilfsbereit.
Aufenthalt von 3 Nächten im November 2023
Antwort von Flynn xx am 7. Dez. 2023
Hi Simon. Thank you for the wonderful review and we are glad that you liked your stay with us! See you next time.

10/10 – Hervorragend

Mirjam

Aufenthalt von 1 Nacht im November 2023
Antwort von Flynn xx am 22. Nov. 2023
Hi Mirjam! Thank you for the perfect score! We hope you enjoy the remainder of your stay.

8/10 – Gut

Mathias

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The room was nice and the view was great. The lady at the reception at check-in seemed a little annoyed to us because we disturbed her
Aufenthalt von 3 Nächten im November 2023
Antwort von Flynn xx am 16. Nov. 2023
Hi Mathias! Thank you for writing us a review. We hope to welcome you again next time.

10/10 – Hervorragend

Natascha

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Thank you
Aufenthalt von 3 Nächten im Oktober 2023
Antwort von Flynn xx am 10. Nov. 2023
Thank you for the stars Natascha!

10/10 – Hervorragend

Stephanie

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Flynn xx am 15. Mai 2024
Thanks Stephanie for your rating! Can't wait to have you back here!

10/10 – Hervorragend

Rosalie

Mit dem Partner gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The best stay when in Cairns! Accessible to everthing for everyone
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Flynn xx am 8. Mai 2024
We're stoked you had a great experience with us! Can't wait to host you again in the future!

10/10 – Hervorragend

Kumail

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everything was very good except for guest parking. Could not get a spot when I checked in. Parked on the street and Monday on morning was late to pay for the street parking. Go a ticket.
Aufenthalt von 3 Nächten im April 2024

8/10 – Gut

EIKO

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im April 2024
Antwort von Flynn xx am 2. Mai 2024
Thank you!

10/10 – Hervorragend

Linda, Ocala

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Meeting place for tours, many kinds of dining options nearby, Night Markets close b, and easy access to other activities and transportation. Loved the showerheads and especially the water and Ferris wheel view!!
Aufenthalt von 7 Nächten im April 2024
Antwort von Jaydev Walia, Front Office Manager am 30. Apr. 2024
Hi Linda,Great to hear you enjoyed your stay with us, our location really is ideal! We hope to welcome you back soon!

10/10 – Hervorragend

Nileshkumar

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Most I liked is courteous staff and always there to help and helped with smile on their face. My luggage was already there in our room before even we reached to room. Room was nicely decorated with welcome message and welcome gift too.
Aufenthalt von 3 Nächten im April 2024
Antwort von Jaydev Walia, Front Office Manager am 25. Apr. 2024
Hi Nileshkumar,Thank you for sharing your Crystalbrook Flynn experience, it's really great to hear that the team made a positive impact on your stay.We hope to welcome you back soon.Kind Regards,

10/10 – Hervorragend

Sharmila, Lexington

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent overall experience. Lovely property. Will be back.
Aufenthalt von 3 Nächten im März 2024
Antwort von Jaydev Walia, Front Office Manager am 25. Apr. 2024
Hi Sharmilla,Thanks for the 5-star review, we look forward to welcoming you back!Kind Regards,

10/10 – Hervorragend

Helen

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Jaydev Walia, Front Office Manager am 25. Apr. 2024
Hi Helen,Thanks for the 5-star review. I'm glad you enjoyed your stay at Crystalbrook Flynn.We hope to welcome you back soon,

10/10 – Hervorragend

Cheryl

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent location and very clean property.
Aufenthalt von 3 Nächten im März 2024
Antwort von Jaydev Walia, Front Office Manager am 25. Apr. 2024
Hi CherylThanks for the 5-star review. I'm glad you enjoyed your stay at Crystalbrook Flynn.We hope to welcome you back soon,

10/10 – Hervorragend

kazuhiro

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
スタッフの対応が素晴らしい。ロケーションも最高。部屋も新しく清潔。一方、部屋はリゾートとしては少し狭いですね。朝食メニューはあまり力が入ってない様子。コーヒーマシンは1台だけで、よく止まっています。
Aufenthalt von 6 Nächten im April 2024
Antwort von Jaydev Walia, Front Office Manager am 25. Apr. 2024
Hi Kazuhiro,Thank you so much for sharing your experience at Crystalbrook Flynn. I am pleased to hear that you enjoyed your stay and we hope to welcome you back.Kind Regards,

10/10 – Hervorragend

Sharmila, Lexington

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent service, property and location; Helene at the front desk was simply wonderful. All in all a wonderful experience
Aufenthalt von 1 Nacht im März 2024
Antwort von Jaydev Walia, Front Office Manager am 25. Apr. 2024
Hi Sharmila,Thanks for the 5-star review. I'm glad your Crystalbrook Flynn experience was such a positive one. Helene is a real gem, we are lucky to have her. I will make sure I pass on your compliment.Hope to welcome you back soon,

8/10 – Gut

Deborah, Clear Brook

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
wonderful property in a beautiful location. I would definitely stay there again
Aufenthalt von 5 Nächten im März 2024
Antwort von Flynn xx am 25. Apr. 2024
Thank you for your feedback! We look forward to hosting you again in the future.

10/10 – Hervorragend

Ben, Eden Prairie

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Lovely modern hotel right on the Esplanade in Cairns. We were on a high floor with a balcony and the view was amazing. Staff was friendly, the work out facilities were great and the Whiskey and Wine bar had great cocktails.
Aufenthalt von 3 Nächten im März 2024
Antwort von Flynn xx am 30. März 2024
Hey Ben! We're so happy you had a great time with us at Flynn! We can't wait to host you again in the future.

10/10 – Hervorragend

Gayle

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great room with lots of amenities. Personnel great and very helpful.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Flynn xx am 27. März 2024
Thanks Gayle!

10/10 – Hervorragend

Naoko

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
中心地にもアクセスがよく、移動しやすかったです。
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Flynn am 18. März 2024
Hi Naoko,Thanks for the kind review! I'm glad the location was a convenience for you! Flynn xx

10/10 – Hervorragend

Alison

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
What a wonderful stay at Crystal Brook Flynn. The room was very nice and comfortable. It was very easy for is to walk from the Pier where we had multiple trips back and forth for various island and reef tours. There was plenty of nearby food options and grocery store as well. The staff really went above and beyond, as our last night had a super early check out due to our flight and they helped us out. I would absolutely recommend this hotel and stay again.
Aufenthalt von 2 Nächten im März 2024
Antwort von Flynn am 11. März 2024
Thank you so much for your review! We're glad you had a fantastic experience at Flynn Hotel and across Cairns region - we hope you can return soon!Stay safe. Flynn xx

10/10 – Hervorragend

Jesse, Turner

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Crystalbrook Flynn has a beautiful view of Cairns, is located right next to the esplanade, has easy access to a ton of restaurants within 30 seconds of the hotel, and has a few dining options on site along with multiple pools. The hotel employees were very helpful as well!
Aufenthalt von 4 Nächten im Februar 2024
Antwort von Flynn am 11. März 2024
Hi Jesse, thank you so much for your kind review! We're glad you had a wonderful stay with us and our staff took great care of you. We hope to have you again in the future!Flynn xx

10/10 – Hervorragend

Loretta

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Flynn xx am 27. März 2024
Thank you!

10/10 – Hervorragend

Arisa

Gut: Sauberkeit
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Flynn am 13. März 2024
Thank you! We're happy you had a fantastic experience with us.Flynn xx

10/10 – Hervorragend

Asumi

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Antwort von Flynn am 13. März 2024
Thank you! We're happy you had a fantastic experience with us.Flynn xx

10/10 – Hervorragend

Michelle, Indianapolis

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very nice hotel in a great location. Everything is new and nice, and is quiet even though it is in super busy location, you couldn’t hear the street noise at all. They have restaurants bars and a spa, and it’s walkable to everything in the central business district, the pier, the esplanade. Wonderful!
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Jaydev Walia, Front Office Manager am 24. Feb. 2024
Thanks for such a wonderful review Michelle. I'm glad that you got to enjoy everything that Crystalbrook Flynn has to offer without the outside noise!We hope to welcome you back soon.Kind Regards,

10/10 – Hervorragend

YUKI

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Jaydev Walia, Front Office Manager am 24. Feb. 2024
Thanks for the 5-star review YUKI, i'm glad you enjoyed your stay and we hope to welcome you back soon.Kind Regards,

8/10 – Gut

David

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Being on the Esplanade, it was in a great location. It was easy to walk to restaurants, and shopping, and the harbor for cruises. The staff was terrific. The only annoying thing was the tablet by the bedside. It is how they want you to do everything, including your “do not disturb” sign. That’s fine, but it was so bright at night, you wanted to take it off its charging stand and lay it upside down.
Aufenthalt von 5 Nächten im Februar 2024
Antwort von Jaydev Walia, Front Office Manager am 24. Feb. 2024
Hi David,Thank you for taking the time to review your stay, it's great to hear that the team made your stay. I appreciate your comments regarding the tablet, it is designed to make life easier but I understand that this is not always the case.We hope to welcome you back soon.Kind Regards,

8/10 – Gut

kylie

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Well appointed, modern and very clean.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Jaydev Walia, Front Office Manager am 24. Feb. 2024
Thanks for the 5-star review Kylie, i'm glad you enjoyed your stay and we hope to welcome you back soon.Kind Regards,

10/10 – Hervorragend

Eva

Aufenthalt von 4 Nächten im Februar 2024
Antwort von Flynn xx am 27. März 2024
Thank you Eva!

10/10 – Hervorragend

Troy

Geschäftlich gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
excellent position
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Jaydev Walia, Front Office Manger am 24. Feb. 2024
Thanks for the 5-star review Troy, i'm glad you enjoyed your stay and we hope to welcome you back soon.Kind Regards,

10/10 – Hervorragend

Kimberley

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This hotel is beautiful and very centrally located. Awesome shower and very cute esplanade beach bar downstairs.
Antwort von Jaydev Walia, Front Office Manager am 24. Feb. 2024
Hi Kimberly,Thank you for the 5-star review. I'm glad your Crystalbrook Flynn experience was a positive one and you got to enjoy some of our amazing food and beverage offerings.Hope to welcome you back soon.

10/10 – Hervorragend

Kylie

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
So quiet, clean and friendly, let alone the resort or cruise ship like entertainment areas, would highly recommend this accomodation, we now have made it a yearly holiday stay.
Aufenthalt von 5 Nächten im Februar 2024
Antwort von Jaydev Walia, Front Office Manager am 24. Feb. 2024
Hi Kylie,Thank you so much for such a positive review. It's an honor to be your annual holiday choice! See you next year!

10/10 – Hervorragend

Nisha

Mit dem Partner gereist
Gut: Ausstattung
Very nice and new facility, centrally located to restaurants, bars etc . Excellent and helpful staff. Will definitely recommend this hotel.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Jaydev Walia, Front Office Manager am 24. Feb. 2024
Hi Nisha,Thank you for such a positive review! It's great to hear that the team had a positive impact on your visit, we hope to welcome you back soon.Kind Regards,

10/10 – Hervorragend

Dylan

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Modern decor, everything is and looks clean. Amazing location right on the beach with a lagoon right outside. 2/3 mins walk to the pier for all the ocean excursions. Friendly staff and would stay again. Only improvement would be to have more machines in the gym. Other than that all good!
Aufenthalt von 5 Nächten im Februar 2024
Antwort von Jaydev Walia, Front Office Manager am 24. Feb. 2024
Hi Dylan,Thank you for taking the time to review your stay. I'm glad you enjoyed your time in Cairns with Crystalbrook Flynn as your base for exploring the area. We appreciate your feedback and will look into improvements that can be made.Kind Regards,

8/10 – Gut

Atsuki

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
電気が少しくらく、夜は薄暗かった
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Flynn xx am 24. Feb. 2024
Hi Atsuki,thank you for your feedback! We're sorry there were difficulties with your lighting - we try to offer different lighting levels as each person is different and it must of been stuck on the Night Mode. Kind regards

10/10 – Hervorragend

Deborah

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The hotel was very clean and was close to shopping and dining options . Also a park was close by .
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Jaydev Walia, Front Office Manager am 24. Feb. 2024
Hi Deborah,Thank you for taking the time to review your stay, i'm glad the location suited your needs. We hope to welcome you back soon.Kind Regards,

4/10 – Schlecht

Pascale

Aufenthalt von 3 Nächten im Februar 2024
Antwort von Flynn xx am 28. März 2024
We're sorry your stay here with us was not up to your expectations. We hope we can host again in the future to ensure a better experience for you.

8/10 – Gut

Craig

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Overall facility was nice
We stayed 3 nights. Very nice facilities but it’s a hassle dealing with the security issues that require a number of secured doors. Also the hostess at the Italian restaurant told us that since we didn’t have reservations for dinner the restaurant was booked so they couldn’t serve us! This was at 6:15 pm and no one was eating there at that time. As we returned from eating dinner a few doors down the esplanade at 7:45, we noticed at least half the tables at Flynn’s, the Italian restaurant, were empty! Didn’t appreciate being lied to!
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Flynn Team. am 29. Feb. 2024
Hi Craig, Thank you for taking the time to leave a review. We are pleased to hear that you enjoyed your overall experience with us at Flynn! We do not feel that the security measures in place at the hotel are excessive, please consider how they are necessary. We do however apologise for the experience you had at Flynn's Italian. We have passed along your feedback to our F&B management for consideration. We hope to see you back soon.

10/10 – Hervorragend

David

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very handy and central.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Jaydev Walia, Front Office Manager am 24. Feb. 2024
Hi David,We appreciate the 5-star review, i'm glad you enjoyed your time at Crystalbrook Flynn and hope to welcome you back soon.Kind Regards,

10/10 – Hervorragend

Leela

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beautiful property in a great location, staff is friendly on site and the restaurant is amazing. Highly recommended it, it’s close to the night markets and shopping as well. Most of the tours pick up point is close by if not pick up from the hotel.
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Jaydev Walia, Front Office Manager am 24. Feb. 2024
Hi Leela,I'm pleased to hear you enjoyed your time in Cairns and the team at Crystalbrook Flynn made a positive impression. We hope to welcome you back soon.Kind Regards,

10/10 – Hervorragend

CHIWAI

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff provide valuable suggestions. Room with balcony with nice view. Most of attractions within a 10-minute walking distance. Many restaurants nearby.
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Jaydev Walia, Front Office Manager am 23. Feb. 2024
Hi Chiwai,We appreciate the 5 star review, it's great to hear you enjoyed your stay at Crystalbrook Flynn and we hope to welcome you back soon.

8/10 – Gut

Stuart

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
There was nothing wrong with our stay, but I wouldn’t rate it as a 5 star hotel. There was nothing special to give it that rating. Great location.
Aufenthalt von 5 Nächten im Januar 2024
Antwort von Flynn am 10. Feb. 2024
Hi Stuart, thank you for taking the time to leave us a review. We appreciate your feedback and hope to see you sometime again.

10/10 – Hervorragend

Joan

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
So many happy and helpful staff. They made our stay a fabulous experience. MANY thanks The room was great in all aspects.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Flynn am 10. Feb. 2024
Hi Joan, Thank you so much for your review! It makes us so happy to know our staff were able to make your stay amazing. We hope to see you again soon!

10/10 – Hervorragend

Ranjan

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Close to everything.
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Flynn am 10. Feb. 2024
Hi Ranjan, Thank you for the review. We are pleased to hear you enjoyed the convenient location of Flynn. We hope to see you some time in the future.

10/10 – Hervorragend

Kirstin

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Beautiful views, cool property but the service is what stands out most - left my computer behind and they called me right away and sent it in taxi to airport! Trip saver, thank you!!
Antwort von Flynn am 10. Feb. 2024
Hi Kirstin, Thank you for leaving such an amazing review. We are so glad our team made your stay memorable for the best reasons. We hope to see you again soon.

10/10 – Hervorragend

Chloe

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Jaydev Walia, Front Office Manager am 27. Jan. 2024
We appreciate the 5 star review Chloe and hope to welcome you back soon.Kind Regards,

8/10 – Gut

IKUMI

Mit der Familie und kleinen Kindern gereist
Gut: Ausstattung und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
"I stayed for 4 days. It was basically great, but I'm dissatisfied with the bed-making. Crumbs and such were left on the bed."
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Jaydev Walia, Front Office Manager am 27. Jan. 2024
Hi Ikumi,Thank you for taking the time to review your stay. I'm glad that you enjoyed your time at Crystalbrook Flynn. I have shared your feedback regarding the bed making with our housekeeping team to review.We hope to welcome you back soon.Kind Regards,

6/10 – Okay

JOY

Gut: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Jaydev Walia, Front Office Manager am 27. Jan. 2024
Hi JOY,Thank you for taking the time to review your stay. I hope that you choose to stay with us again and give us the opportunity to create a true 5 star experience.Kind Regards,