We spent 5 days in Cabo at Villa Serena with a group of 8 (4 couples) age 28-34. We arrived 2/25 and left 2/29. Prior to our arrival Todd and LaDonna were extremely helpful and very responsive. They helped me coordinate in-house massages, where they basically turned the back deck into a private spa. We had rental cars delivered to the villa, transport organized from the airport, a private sunset cruise, in-house chef, and more.
The house itself is unlike any place I've ever been. The minute you walk in the front door you heard the waves crashing on the rocks outside and felt the breeze off the ocean with the full length sliding doors opening up to the back deck. The view of the ocean, the arc, and downtown is incredible. Pictures do not do it justice. The infinity pool is the real deal, as is the private beach and cove where you can snorkel. The garden is well maintained and just beautiful. We spent most of our time lounging around the pool. We had breakfast outside every morning and watched the whales go by daily, just off the beach. Closer than I've ever been even on a whale watch.
The house is about a 10 minute car ride to downtown. 5 minutes to Costco where we stocked up on food the first day of the trip. LaDonna will do your shopping for you if you'd like for a small fee. Like I mentioned before she and Todd are very accommodating and are professionals, plain and simple.
We had one hiccup at the end of our trip when our scheduled transport to the airport did not show up. I had the rental cars delivered to the villa and they were to be picked up at the villa as well with our group being brought to the airport by a transport service. Convenience is big for me when vacationing and I tried to make it as easy as possible on myself (having organized everything) and the group. After 15-20 minutes of no transport I called Todd. At that point he had not heard from the company about any issues, but given that we were now behind schedule he told us to drive our rental cars to the airport. He and LaDonna met us outside the terminal. We just had to drive up, hop out and head into the airport; they handled the rest. A little extra stress, but not the end of the world. We found out later that because we were leaving on 2/29, leap year, the company screwed up the schedule thinking we were leaving 3/1. Things happen, and Todd and LaDonna did their best to make it right.
Overall, 10/10. Minus the transport issue at the end, 11/10. We will be back.