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Bewertungen von Mayan Monkey Los Cabos

2 out of 5
Mayan Monkey Los Cabos
Los Cabos Blvd. Paseo de la Marina 869, Plaza Gali, Planta Alta. Col. Centro, Cabo San Lucas, BCS

Bewertungen

8,8

Hervorragend

109 von insgesamt 172 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
37 von insgesamt 172 Gästebewertungen haben eine Bewertung von 8 - Gut" "
12 von insgesamt 172 Gästebewertungen haben eine Bewertung von 6 - Okay" "
10 von insgesamt 172 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
4 von insgesamt 172 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,2/10

Sauberkeit

8,8/10

Personal & Service

8,8/10

Ausstattung

9,0/10

Zustand der Unterkunft

8,8/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Abraham

Gut: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Mayan Monkey am 21. Mai 2024
Hello Abraham,Thanks for the recommendation. It will be a pleasure to assist you again!

4/10 – Schlecht

robert

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Property was pretty unique I appreciated the vibe and staff was friendly. I did however book I higher end room I believe the most expensive with marina view. Upon booking I was informed the room I booked was having some sort of issue which I interpreted as they over booked either purposely or accidentally. Regardless I was offering a room that was “bigger” but also half the price of the one I originally booked one that basically had a view of every person walking by. The offered me free breakfast in the morning as a consolation but no partial refund or anything further aside from a couple margaritas. All in all this was a pretty big breakdown for me. Unfortunately I wouldn’t risk booking here again.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Mayan Monkey am 6. Mai 2024
Dear Robert,We are sorry to hear we didn’t exceed your expectations during your stay with us. We will keep working hard to become better every day. We appreciate the time you took to share your comments.

10/10 – Hervorragend

Edward

Aufenthalt von 4 Nächten im April 2024
Antwort von Mayan Monkey am 11. Apr. 2024
Hello Edward,Thank you for the stars! It will be a pleasure to assist you again.

10/10 – Hervorragend

Maggie

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Safe & walkable to main party attractions
Aufenthalt von 1 Nacht im März 2024
Antwort von Mayan Monkey am 31. März 2024
Hello Maggie,We're glad to hear you had a really good time with us! Thank you for taking the time on posting a review about your experience.

10/10 – Hervorragend

Santiago

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I like the activities that they organice at the bar area, games, dace class etc
Aufenthalt von 2 Nächten im März 2024
Antwort von Mayan Monkey am 30. März 2024
Hello Santiago,Thank you so much for your comments, we are pleased to know that you enjoyed Mayan Monkey experience! We hope to serve you again very soon!

10/10 – Hervorragend

Samuel

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Muy buena ubicación y precio
Aufenthalt von 4 Nächten im März 2024
Antwort von Mayan Monkey am 28. März 2024
Hola Samuel,Muchas gracias por tu reseña, nos da mucho gusto saber que nuestros servicios fueron de tu agrado. ¡Será un placer atenderte nuevamente!

10/10 – Hervorragend

Thales Correa

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Super fun place to stay, and really nice staff and group of people!
Aufenthalt von 4 Nächten im März 2024
Antwort von Mayan Monkey am 23. März 2024
Hello Thales,Thank you so much for your comments, we are pleased to know that you enjoyed Mayan Monkey experience! We hope to serve you again very soon!

10/10 – Hervorragend

Jason

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 7 Nächten im März 2024
Antwort von Mayan Monkey am 20. März 2024
Hello Jason,Thanks for the recommendation. It will be a pleasure to assist you again!

10/10 – Hervorragend

Juan Carlos

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
La piscina
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Mayan Monkey am 13. März 2024
Hola Juan Carlos,Nos alegra saber que disfrutaste de nuestras amenidades. ¡Será un placer atenderte nuevamente!

8/10 – Gut

Nadin

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Would definitely recommend, I’ll come back again. Super close to the marina, markets and a close by mall. Staff are very friendly and helpful, the views and vibes are amazing, food is ok, the hostel bathrooms could use more servicing/maintenance. Other than that it was a lovely experience for sure!
Aufenthalt von 4 Nächten im Februar 2024
Antwort von Mayan Monkey am 9. März 2024
Thank you very much for your comments and for choosing us as your home during your time in Mexico. Your comments motivate us to keep improving every day. We are so happy to hear that you enjoyed your experience with us. We hope you come back soon!

6/10 – Okay

kimberly

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
NO COMMUNICATION.. EXTRA TAXES AT CHECK IN. NO PARKING 40 US DOLLARS A DAY AND U HAVE TO PULL YOUR LUGGAGE. DID NOT TELL US THERE WAS AN ELEVATOR. SO DRAGGED BAGES UP 3 FLIGHTS OF STAIRS. THEY JUST NEED TO COMMUNICATE BETTER
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Mayan Monkey am 25. Feb. 2024
Dear Kimberly,We are sorry to hear that your experience did not live up to your expectations. Your feedback matters to us and we will share it with the appropriate department to find the immediate solution.Again, we appreciate your feedback to help us be a better hotel.

10/10 – Hervorragend

OSCAR ARTURO CASTELLANOS

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Me agrado mucho la habitación y su buen servicio
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Mayan Monkey am 21. Feb. 2024
Hola Oscar,Muchas gracias por escribir una reseña sobre tu visita, nos alegra saber que disfrutaste de tu estancia tanto como nosotros de hospedarte.¡Será un placer recibirte nuevamente!

10/10 – Hervorragend

Nicola

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Last minute booking, but very happy!
I booked this accommodation about 5 minutes before I turned up, so didn't know what to expect. It is down town, right on the marina, and occupies the top floor of a small shopping complex with bars. It was quite noisy when I arrived, but in the dorms, totally quiet. At it was the music in the local bars stopped at 7pm anyway. Clean rooms, good food, nice bar. Really glad I booked in here as it was close to the dive school I was using too.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Mayan Monkey am 17. Feb. 2024
Hello Nicola,Thank you very much for your comments and for choosing us as your home during your time in Los Cabos. Your comments motivate us to keep improving every day. We are so happy to hear that you enjoyed your experience with us. We hope you come back soon!

10/10 – Hervorragend

CherylAnn

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
We had a blast!
We had a blast. We were probably the oldest people by 2 decades, but still felt comfortable and welcome. We stayed there for 2 nights to acclimate to travel and chill after a couple of very short sleeps. The food and drinks were delicious, the location beautiful, and the staff so helpful and fun.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Mayan Monkey am 6. Feb. 2024
Hello Cheryl,We are delighted to hear that you had such a great time during your stay with us. We thank you for sharing your experience with us and our community of travelers. We look forward to hosting you again soon!

10/10 – Hervorragend

JAN

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very nice, staff great, rooms great, bed great, lockers, social, safe.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Mayan Monkey am 3. Feb. 2024
Hello Jan,We appreciate the time you took on posting a review about your experience. We feel very pleased to know the positive emotions that Mayan Monkeys generates.

10/10 – Hervorragend

Simone

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Melo checked me in and as he was checking me in, he greeted everyone coming into the office by name and remembered room numbers - super impressive and he was so kind and helpful! The rooms were great, breakfast was delicious, and beds were comfy. Highly recommend
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Mayan Monkey am 1. Feb. 2024
Hello Simone,Thank you very much for posting a review of your visit, we appreciate the time you took on sharing your experience. We feel very pleased to know that our staff took excellent care of you and that you enjoyed our facilities and ambiance. We'll gladly share your comments with our team to give you the best experience at each visit!

4/10 – Schlecht

Harry

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Verbesserungswürdig: Personal & Service
Tasteless food,poor poolside service,bad.
Rms r very clean,no mini fridge no microwave,no hot water to shower,hot water at sink thoo.breakfast is poor eggs r not cooked rite,it says omllet with sausage and spuds,u dont get sausage or spuds,u get chips and some kinda of black sauce?,food in general is blah tasteless lunch,dinner,drinks at bar..lol.they dont hav knowledge on how to make any drinks pinacolada,momosa,margretta no good at all,the server's r lazy,dont want to walk over and see if u need another drink or anything,paid $15.99usd for a pinacolada at night came back the next afternoon paid $12.99usd for 1 pinacolada,security guy wouldnt let take any food or drink to my rm,all in all if u want a clean place yes go,if u want good food,service a quite stay(noise goes on from its bar till 1am,then the people party till 2-3am and nothing is done about it)...quite stay..not here,helpfull frontdesk thoo.
Aufenthalt von 6 Nächten im Januar 2024
Antwort von Mayan Monkey am 1. Feb. 2024
Hello Harry,We are sorry to hear we didn’t exceed your expectations during your stay with us. We will keep working hard to become better every day. We appreciate the time you took to share your comments.

10/10 – Hervorragend

Francis, Fort McMurray

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I will come back! Tons of fun!
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Mayan Monkey am 27. Jan. 2024
Hello Francis,Thank you so much for your comments, we are pleased to know that you enjoyed Mayan Monkey experience! We hope to serve you again very soon!

2/10 – Ungenügend

Vania

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
I called hotel to cancel reservation day before due to my father falling ill and receptionist stated I needed to contact booking agency. I contacted agency and i was informed hotel would contact me through email since expedia’s attempts to converse over the phone failed.
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Mayan Monkey am 22. Jan. 2024
Hello Vania,Thank you for contacting us by this means. We will follow up on your case as soon as possible.Best regards.

10/10 – Hervorragend

Troy

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Mayan Monkey am 8. Feb. 2024
Hello Troy,We appreciate your perfect rating very much, thank you for taking a moment of your time on this review.We hope to serve you again very soon!

10/10 – Hervorragend

Sarel

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Mayan Monkey am 14. Jan. 2024
Hello Sarel,We appreciate your perfect rating very much. Thank you for taking a moment of your time on this review.

10/10 – Hervorragend

Naushad, Kailua

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Even more social and fun than advertised. Very secure and safe. Group activities and location made getting out in Cabo very easy. Hikes, classes, karaoke, all great. Waitstaff was attentive, relatable, and engaging, especially Cesar and Alex. Food was a standout too. Huitlacoche tacos were the vegan all day available option. Met amazing people and enjoyed the outfoing and safe environment. The reviewers complaining about music late into the night stayed in the wrong place. Also, everything is shut down and church quiet by 1 am. If traveling solo or with a small extroverted group, stay at Mayan Monkey. Experience of a lifetime.
Aufenthalt von 6 Nächten im Januar 2024
Antwort von Mayan Monkey am 8. Jan. 2024
Hello Naushad,Thank you very much for posting a review of your visit, we appreciate the time you took on sharing your experience. We feel very pleased to know that our staff took excellent care of you and that you enjoyed our facilities and ambiance. We'll gladly share your comments with our team to give you the best experience at each visit.

8/10 – Gut

Linda

Gut: Personal & Service und Zustand der Unterkunft
Very nice stay but would have liked more hooks by our beds and better shelf in our bed as well
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Mayan Monkey am 8. Jan. 2024
Hello Linda,We're glad to hear you had a really good time with us! Thank you for taking the time on posting a review about your experience.

8/10 – Gut

Linda

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Mayan Monkey am 31. Jan. 2024
Hello Linda,Thank you for the time you took on writing your review. We will take your comments into account to improve your experience on your next visit. We hope you allow us to serve you again very soon.

10/10 – Hervorragend

zulkifli

Gut: Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Mayan Monkey am 26. Dez. 2023
Hello Zulkifli,Thanks for the recommendation, it will be a pleasure to assist you again.

10/10 – Hervorragend

Sandra

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Close to everything and great vibes!
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Mayan Monkey am 18. Dez. 2023
Hello Sandra,Thank you so much for your comments, we are pleased to know that you enjoyed Mayan Monkey experience! We hope to serve you again very soon!

10/10 – Hervorragend

Mirna Guadalupe

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Mayan Monkey am 16. Dez. 2023
Hola Mirna,Muchas gracias por tu calificación. ¡Esperamos atenderte de nuevo muy pronto!

10/10 – Hervorragend

Emilio

Aufenthalt von 1 Nacht im November 2023
Antwort von Mayan Monkey am 18. Nov. 2023
Hello Emilio,We appreciate your perfect rating very much. Thank you for taking a moment of your time on this review.

4/10 – Schlecht

Michael

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Verbesserungswürdig: Zustand der Unterkunft
NOT Restful or relaxing
Our room was identified as a "Premium Double Room, 1 Queen Bed, Balcony, Marina View 10/10 Exceptional" The room is not premium or exceptional! I felt we were scammed. We will not return or recommend it. The balcony comfortably seats only one person. With several nearby bars blaring loud pulsating music, it was not restful or relaxing. We had to ask for nightstand lamps (only received one). The open clothes rack system is too small for 2 people. Only one luggage rack. We asked for another luggage rack; but, didn’t receive it. There is no chair or table/desk in the room. We asked for a small table and chair; but never received it. Plus side: Room cleaning was very good. Marina view was pretty.
Aufenthalt von 7 Nächten im November 2023
Antwort von Mayan Monkey am 11. Nov. 2023
Hello Michael,Thank you for sharing your experience with us. We are very sorry that your stay fell short of expectations.We will keep working hard to become better every day. We appreciate the time you took to share your comments.

10/10 – Hervorragend

Gregory

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Excelente servicio
Increíble atención recibí. Me tocó el huracán ahí, el personal fue atento a todos los huéspedes, se encargaron de todo. Son muy buenas personas todos.
Aufenthalt von 3 Nächten im Oktober 2023
Antwort von Mayan Monkey am 4. Nov. 2023
Hola Gregory,Muchas gracias por tu reseña, nos da mucho gusto saber que nuestro ambiente y cuidados fueron de tu agrado y, lo más importante, que nuestro staff te atendió de la mejor manera. ¡Será un placer recibirte nuevamente!

10/10 – Hervorragend

eugene

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Awesome place, staff very helpful,clean, would definitely go back
Aufenthalt von 6 Nächten im Oktober 2023
Antwort von Mayan Monkey am 16. Okt. 2023
Hello Eugene,Thank you so much for taking the time to review your stay at Mayan Monkey. Your positive feedback keeps us motivated to continue improving every day for our traveler community.We hope to serve you again very soon!

8/10 – Gut

Zyanya

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Oktober 2023
Antwort von Mayan Monkey am 17. Okt. 2023
Hello Zyanya,¡Gracias por la puntuación! Seguiremos trabajando para que en tu próxima visita nos ganemos la calificación perfecta.¡Esperamos hospedarte de nuevo muy pronto!

8/10 – Gut

Ananya

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
.
Aufenthalt von 5 Nächten im Oktober 2023
Antwort von Mayan Monkey am 9. Okt. 2023
Hello Ananya,We hope you enjoyed your stay, we look forward to seeing you soon!

6/10 – Okay

Azael

Mit dem Partner gereist
Gut: Ausstattung und Zustand der Unterkunft
Faltaba aseo en el baño. Y algunos trabajadores eran groseros.
Aufenthalt von 5 Nächten im September 2023
Antwort von Mayan Monkey am 27. Okt. 2023
Hola Azael,Tu opinión es muy importante para nosotros, por lo que hemos compartido tus comentarios con los departamentos correspondientes y estamos comprometidos a encontrar soluciones que mejoren la experiencia en general de todos y cada uno de nuestros huéspedes.

10/10 – Hervorragend

Verifizierter Reisender

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Excelnte lugar para ir con amigos
Todo super bien el ambiente y las actividades hacen que la experiencia sea super buena
Aufenthalt von 3 Nächten im September 2023
Antwort von Mayan Monkey am 29. Sept. 2023
Hola,Muchas gracias por tomarte el tiempo de dejar tus buenos comentarios, nos encanta saber que disfrutaste tanto de tu estancia como nosotros de hospedarte. ¡Esperamos poder volver a verte pronto!

8/10 – Gut

Miriam Lizeth

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im September 2023
Antwort von Mayan Monkey am 16. Sept. 2023
Hola Miriam Lizeth,Esperamos que hayas disfrutado tu visita, muchas gracias por la recomendación.

10/10 – Hervorragend

Miguel Angel

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Cómodo y con las instalaciones adecuadas
El hotel tiene las instalaciones adecuadas , es cómodo y el personal es amable
Aufenthalt von 1 Nacht im September 2023
Antwort von Mayan Monkey am 10. Sept. 2023
Hola Miguel Angel,Muchas gracias por tomarte el tiempo de dejar tus buenos comentarios, nos encanta saber que disfrutaste tanto de tu estancia como nosotros de hospedarte. ¡Esperamos poder volver a verte pronto!

10/10 – Hervorragend

estrada

Aufenthalt von 1 Nacht im September 2023
Antwort von Mayan Monkey am 26. Sept. 2023
Hola Ricardo,¡Gracias por la puntuación! Será un placer atenderte nuevamente.

6/10 – Okay

SANDRA

Mit dem Partner gereist
Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Ausstattung
Expensive for a hostel (total $1290CAD, 5 nights, private room for 2). My partner & I make a very modest living, and with our set of accessibility needs, Mayan Monkey had the best available private rooms on Expedia ($127/night). The staff were exceptionally friendly, sweet, and attentive. However, for the price we ended up paying, we regretfully could’ve booked one of more luxurious hotels across the street. We’re CDN, so we’ll convert MXN to CAD w/ today’s forEx rates. Exclu. tips, 5 nights came to ~$1290 CAD or $258/night (incl taxes, hotel fees, daily breakfast for 2ppl, and *this wild cleaning fee*). They charged us $90 ($67 USD) for maybe 6 or 7 tiny dots of juice on the bedsheets. These “stains” were most definitely a small enough job for our Tide-to-Go stick, so we were shocked and deeply disappointed when they held us back about this. If we weren’t rushing to the airport, I would’ve spent at most 10 mins “Tide-sticking” these droplets away myself. We paid it of course, despite feeling scammed. They were so nice to us :( Before departing, we could’ve tipped their kitchen/bar staff (not just cleaning staff) on our way out with that cash. If you’re seeking a more peaceful/relaxed vacation, maybe rethink Mayan Monkey. This is a pool club hostel, so House/EDM’s on full blast until 1am (which could be great if that’s what you’re looking for!). You can feel the bass in the walls of the room.
Antwort von Mayan Monkey am 31. Aug. 2023
Hello Sandra,Thank you for staying with us, we are happy to know you enjoyed your experience at Mayan Monkey. We appreciate your feedback and we will redirect it to the corresponding area.We hope to see you again!

10/10 – Hervorragend

Guillermo

Aufenthalt von 1 Nacht im August 2023
Antwort von Mayan Monkey am 17. Sept. 2023
Hola Guillermo,¡Gracias por la puntuación! Será un placer atenderte nuevamente.

10/10 – Hervorragend

TraKwajah

Aufenthalt von 4 Nächten im August 2023
Antwort von Mayan Monkey am 7. Sept. 2023
Hello Nathaniel,Thank you for your raiting! It will be a pleasure to assist you again.

6/10 – Okay

Madison Renee

Verbesserungswürdig: Personal & Service
I enjoyed my stay here for the price. Met a lot of incredible individuals and had no immediate problems with the hostel. I had a problem with just a few things. The shower could have been cleaner and the bathroom is HOT. You will be sweating from just taking a quick tinkle. I would recommend shower shoes. This has less to do with the Mayan Monkey but the location of the hostel is sketchy. There are people trying to sell you something as soon as you get out of your shuttle. The marina is nice but it's filled with salesmen, again. The location is another pro. This hostel is right in between everything and usually in walking distance of most excursion shuttles or boats. Overall 7/10 experience. Can't beat the price.
Aufenthalt von 4 Nächten im August 2023
Antwort von Mayan Monkey am 18. Aug. 2023
Hello Madison,Thank you very much for staying with us, we are glad to read that you liked the experience of Mayan Monkey. Regarding your comments, we have shared it with the corresponding departments, thank you very much for your feedback.Greetings!

8/10 – Gut

raquel

Aufenthalt von 1 Nacht im August 2023
Antwort von Mayan Monkey am 30. Aug. 2023
Hola Raquel,¡Gracias por la puntuación! Será un placer atenderte nuevamente.

4/10 – Schlecht

monique

Geschäftlich gereist
Gut: Zustand der Unterkunft
Verbesserungswürdig: Sauberkeit und Personal & Service
The stay was cozy and the staff was friendly until the check out. The maid was called to the front desk and she had my sheets and towels in her hand and decided to show they to everyone in the lobby and charge for me using the towel to wash my face and because it had makeup on it. Completely unprofessional and rude. Never had that happen before when all they needed to say upon check in that they would charge for the towel. Completely unnecessary and strange. I'll never be back.
Aufenthalt von 2 Nächten im Juli 2023
Antwort von Mayan Monkey am 3. Aug. 2023
Hello Monique,Thank you for sharing your experience with us.Your feedback is important to us, we are very sorry for what you mentioned and that your stay was not up to your expectations. We are using your feedback to direct you to the appropriate area for immediate resolution.

10/10 – Hervorragend

Erick Jossué García

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Buen lugar con buenas actividades. El restaurante es malo y lento, fuera de eso todo muy bien.
Antwort von Mayan Monkey am 3. Aug. 2023
Hola Erick,Muchas gracias por hospedarse con nosotros, nos encanta leer que te gustó el lugar. Con respecto a tu retroalimentación, la hemos compartido con el departamento correspondiente. ¡Muchas gracias por tu aportación!

8/10 – Gut

Daniel

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Cuarto amplio, buena ubicación. Amenidades limitadas. Me hicieron un show al salir por una toalla de manos que no estaba.
Aufenthalt von 3 Nächten im Juli 2023
Antwort von Mayan Monkey am 27. Juli 2023
Hola Daniel,Gracias por tomarte el tiempo para compartirnos tu experiencia en Mayan Monkey. Agradecemos tus comentarios, estamos trabajando diariamente para mejorar tu experiencia.Esperamos verte pronto.

10/10 – Hervorragend

Danny

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
I booked a Premium Double Room, Queen Bed, Balcony, Marina View for a week, and it was a fabulous. Daily cleaning service made my room perfect every afternoon/evening I returned from my daily excursions into Cabo San Lucas. My room was directly above Señor Frogs, which was not a problem for me because I was out and about during the lunch/dinner times when they’re blasting their crappy music. If you need an afternoon nap, the premium double is not for you. The staff are very helpful and accommodating. There’s a bar and restaurant on the property and it’s a nice convenience. The location is killer. I was able to walk anywhere. I would return definitely.
Aufenthalt von 6 Nächten im Juli 2023
Antwort von Mayan Monkey am 18. Juli 2023
Hello Danny,Thank you for taking the time to write a review, your opinion is very important to us and makes us feel motivated to keep improving our guests' experience every day.We are very happy to hear how much you enjoyed your stay and our great atmosphere. We hope to see you again very soon!

10/10 – Hervorragend

Thomas

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
It was a great stay! I loved the rooms and the services they offered. It was in a great location walkable distance to shops, beaches, and restaurants.
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Mayan Monkey am 11. Juli 2023
Hello Thomas,We're glad to hear you had a really good time with us! Thank you for taking the time on posting a review about your experience.

10/10 – Hervorragend

Laura

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Es una súper opción para gente j
Aufenthalt von 3 Nächten im Juni 2023
Antwort von Mayan Monkey am 4. Juli 2023
Hola Laura,¡Muchas gracias por escribir una reseña sobre tu visita!Será un placer atenderte nuevamente.

10/10 – Hervorragend

Jennifer

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
the staff is very nice, there are many fun activities to do so you don't need to make reservations in other places, very good location!
Antwort von Mayan Monkey am 3. Juli 2023
Hello Jennifer,Thank you so much for your comments, we are pleased to know that you enjoyed Mayan Monkey experience! We hope to serve you again very soon!