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Bewertungen von Country Inn & Suites by Radisson, Buford at Mall of Georgia, GA

2.5 out of 5
Country Inn & Suites by Radisson, Buford at Mall of Georgia, GA
1395 Mall of Georgia Boulevard, Buford, GA

Bewertungen

8,6

Hervorragend

530 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
308 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 8 - Gut" "
104 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 6 - Okay" "
33 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
25 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,0/10

Sauberkeit

9,0/10

Personal & Service

8,4/10

Ausstattung

8,6/10

Zustand der Unterkunft

8,4/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Ralf

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
empfehlenswert
Sehr schönes Hotel; große und ruhige Zimmer. Leckeres Frühstück. Empfehlenswert!!!!
Aufenthalt von 1 Nacht im Juni 2023
Antwort von Mani am 25. Juli 2023
thank you - please come again.

4/10 – Schlecht

Michael, Schwäbisch Gmünd

Mit der Familie gereist
Gut: Personal & Service
Mussten 2x umziehen in andere Zimmer aufgrund starkem Gestank in Zimmern. Sehr muffelig, schimmelig. Auch andere Gäste haben sich beschwert und sind teilweise abgereist. Hotel scheint grundsätzliches Problem zu haben. Nie mehr wieder…
Aufenthalt von 5 Nächten im August 2022
Antwort von Mani B. am 4. Nov. 2022
Please allow me to apologize for the inconveniences you experienced during your stay with us. We accommodate a number of guests at our hotel daily. It is therefore extremely upsetting to have let you down on this occasion. There is no excuse for the shortcomings that you experienced. Although we failed to demonstrate differently, your experience does not, in any way, represent the level of service we are capable of providing. We are grateful for your feedback and would like to thank you for taking the time to bring your experience to our attention.

10/10 – Hervorragend

Tatiana

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff was great, and great location. Would def stay again.
Aufenthalt von 4 Nächten im Mai 2024

10/10 – Hervorragend

Karen

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
I really liked where hotel was located, convenient to shopping. Will stay there again
Aufenthalt von 3 Nächten im Mai 2024

10/10 – Hervorragend

Deborah

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It's neat and clean. The staff are friendly! Perfect for a couple of nights. It could use updating, however, clean, neat, safe, and affordable are most important.
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Chris

Nice clean room.
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Shawneece

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The property was very nice, and clean. We had a king suite, plenty of space. We will be returning
Aufenthalt von 2 Nächten im Mai 2024

8/10 – Gut

Kristen

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was a well maintained hotel for the niggt
Aufenthalt von 1 Nacht im April 2024

8/10 – Gut

Mike

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great stay, breakfast wasn’t great
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Terry

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very clean place and the staff was very professional.
Aufenthalt von 2 Nächten im Mai 2024

8/10 – Gut

Stephen

Gut: Sauberkeit und Personal & Service
It was nice and convenient but definitely in need of some updates for sure.
Aufenthalt von 1 Nacht im Mai 2024

6/10 – Okay

Steve

Aufenthalt von 2 Nächten im April 2024

10/10 – Hervorragend

Robert

Very clean and well run facility!
Aufenthalt von 2 Nächten im April 2024

4/10 – Schlecht

Kimberly

Mit der Familie gereist
Rude desk clerk
Aufenthalt von 1 Nacht im April 2024

10/10 – Hervorragend

Rocco

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024

4/10 – Schlecht

Tia

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Ausstattung
Hotel just appears overall run down. We had issues with check in, we had booked 2 queens and they kept saying we didn't. The bed felt like it had sand in it when I laid down, and when I went to use the towel there was black mascara smeared on it. It is in a nice area, and the prices were comparable to other similar hotels. But the quality did not hold up
Aufenthalt von 3 Nächten im April 2024

10/10 – Hervorragend

Sarah

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Awesome location!
Aufenthalt von 1 Nacht im April 2024

4/10 – Schlecht

Stephen

Mit der Familie gereist
Gut: Sauberkeit
Verbesserungswürdig: Personal & Service
Property is a little tired. Had to get towels on 2nd day and swimming pool not open
Aufenthalt von 2 Nächten im April 2024

6/10 – Okay

Anne

Geschäftlich gereist, Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Front desk staff was friendly and the room was clean, but very small. We couldn’t control the thermostat and the thin blankets provided were not sufficient. Also, breakfast was a problem. No hot food except waffles, but the batter ran out, so not even that. They need to specify thst it’s a continental breakfast. Plasticware was empty. No one on hand to check on things. Would not stay again.
Aufenthalt von 1 Nacht im April 2024

6/10 – Okay

Anthony

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024

10/10 – Hervorragend

Syreeta

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This property always has the best staff but the lady who helped me check in was phenomenal; great attitude and great service.
Aufenthalt von 1 Nacht im Februar 2024

10/10 – Hervorragend

Jacob

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Exactly what we needed
Definitely perfect for what my business partners and I needed. Very friendly and helpful staff. Although it wasn't pool season quite yet, the indoor pool looked pristine and clear.
Aufenthalt von 1 Nacht im Februar 2024

2/10 – Ungenügend

Verifizierter Reisender

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Komfort des Zimmers
Not great, other nearby options could be better
The hotel was not in great shape. There was a smell of mold in the stairway in the hallway. Things were a little bit rougher on the edges. The worst part was that there was drilling and hammering in an adjacent room, and I simply packed my things and left the hotel.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Manager am 10. Feb. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Buford at Mall of Georgia, GA. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with the construction and other issues you mentioned. We are in the process of updating our hotel to meet choice standards and also to provide a more wonderful experience for all of our guests. You just happened to catch us while we were working to improve our hotels standards. Your satisfaction is important to us as a valued Choice Privileges member. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us or by visiting our Support page: https://www.choicehotels.com/support We hope for an opportunity to properly host you in the future. Sincerely, Stephen PoindexterGeneral Manager Country Inn & Suites by Radisson, Buford at Mall of Georgia, GA

10/10 – Hervorragend

Valencia

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
The staff is nice and super accommodating. I called about the difference in the 2 Suites they offer. The young lady that answered the phone wasn't sure about my specific request. I asked if I booked a room would it be a problem to change ,she assured me it would not. She checked with housekeeping and called me right back and then offered to change my reservation for me! When we arrived the GM already had all of the notes about the change and had me ready to go! We had a wonderful room and a very peaceful night's rest and stay!
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Manager am 10. Feb. 2024
Thank you so much for staying with us. We know you have a lot of options and choices when it comes to staying in the Gwinnett County, Georgia area. We value your patronage. We look forward to seeing you again the next time you come to our area.Stephen PoindexterGeneral ManagerCountry Inn & Suites - Buford-Mall of Georgia1395 Mall of Georgia BoulevardBuford, Georgia 30519

10/10 – Hervorragend

Hamid, Marietta

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Manager am 10. Feb. 2024
Thank you so much for staying with us. We know you have a lot of options and choices when it comes to staying in the Gwinnett County, Georgia area. We value your patronage. We look forward to seeing you again the next time you come to our area.Stephen PoindexterGeneral ManagerCountry Inn & Suites - Buford-Mall of Georgia1395 Mall of Georgia BoulevardBuford, Georgia 30519

6/10 – Okay

Gelila

Mit der Familie gereist
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Manager am 10. Feb. 2024
Thank you so much for staying with us. We know you have a lot of options and choices when it comes to staying in the Gwinnett County, Georgia area. We value your patronage. We are constantly seeking to be better. Please let us know the areas we need to improve on. So we can go from the 3 out of 5 to a 5 out of 5.We look forward to seeing you again the next time you come to our area.Stephen PoindexterGeneral ManagerCountry Inn & Suites - Buford-Mall of Georgia1395 Mall of Georgia BoulevardBuford, Georgia 30519

10/10 – Hervorragend

Michael

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Dezember 2023

10/10 – Hervorragend

Jeffrey

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2023

10/10 – Hervorragend

SHERRY

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Stay was very enjoyable.
Aufenthalt von 3 Nächten im Dezember 2023

8/10 – Gut

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit und Komfort des Zimmers
Nice stay even in construction
Aufenthalt von 1 Nacht im November 2023

8/10 – Gut

Massiel

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Dezember 2023

8/10 – Gut

Zoraida

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nice area, everything for your visit is around the area. It’s an excellent area, not complicated, shopping, food options,safe, and the hotel. I felt comfortable
Aufenthalt von 2 Nächten im Dezember 2023

10/10 – Hervorragend

Hamid, Marietta

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great location and staff
Aufenthalt von 1 Nacht im Dezember 2023

6/10 – Okay

Lenny

Mit der Familie gereist
Gut: Personal & Service
Not enough sheets on the bed, and air flow was not good. Also toilet was backed up.
Aufenthalt von 1 Nacht im Dezember 2023

4/10 – Schlecht

Kazhua

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Pass on this one.
We stayed a few nights & settled on this hotel because of the reviews. Great location but it’s an average hotel…a little more expensive than it should be. Looks nice in the photos but in person, this hotel is showing its age (paint over damaged walls etc). Beds were fine. The water wasn’t hot in our room. Did not try the breakfast. There were a few nights people were being loud in the halls. TWO nights where the fire alarms went off & woke us up. You won’t get any rest here. Get a more expensive hotel & pass on this one.
Aufenthalt von 3 Nächten im November 2023

6/10 – Okay

Timothy

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Almost no healthy options for free breakfast. Other than hard boiled eggs and a couple fruit options, everything was high sugar bad stuff. Also they seem to not mind homeless people coming in to help themselves to some free food.
Aufenthalt von 1 Nacht im November 2023
Antwort von Management am 29. Nov. 2023
They aren't homeless people, we have a number of construction workers. That stay here long term. Regarding the options for a healthy breakfast. The breakfast area will be renovated in January. Once renovated, We will return to a brand-standard hot breakfast with more healthy options. Thanks

10/10 – Hervorragend

Syreeta

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Always a great stay. Amazing staff and very quiet stay. Very convenient location for dinning and shopping.
Aufenthalt von 1 Nacht im November 2023
Antwort von management am 29. Nov. 2023
Thank you for your repeat business. Stephen PoindexterGM-Country Inn & Suites

8/10 – Gut

Taro

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The location is perfect with the mall and a lot of restaurants around. Also the staff is very friendly and helpful. Room was clean and spacious.
Aufenthalt von 2 Nächten im November 2023
Antwort von Management am 21. Nov. 2023
Thank you for staying with us. We know you have several options in the Buford area. Your patronage is valued and welcomed. Please come back and see us againStephen PoindexterGeneral ManagerCountry Inn & Suites-Mall of Georgia

6/10 – Okay

Ruben

Aufenthalt von 5 Nächten im November 2023
Antwort von Management am 21. Nov. 2023
Thank you for staying with us. We know you have several options in the Buford area. Your patronage is valued and welcomed. Please come back and see us againStephen PoindexterGeneral ManagerCountry Inn & Suites-Mall of Georgia

8/10 – Gut

Tiffany

Aufenthalt von 1 Nacht im November 2023
Antwort von Management am 21. Nov. 2023
Thank you for staying with us. We know you have several options in the Buford area. Your patronage is valued and welcomed. Please come back and see us againStephen PoindexterGeneral ManagerCountry Inn & Suites-Mall of Georgia

10/10 – Hervorragend

James

Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Get Away
Aufenthalt von 2 Nächten im November 2023
Antwort von Management am 21. Nov. 2023
Thank you for staying with us. We know you have several options in the Buford area. Your patronage is valued and welcomed. Please come back and see us againStephen PoindexterGeneral ManagerCountry Inn & Suites-Mall of Georgia

10/10 – Hervorragend

Traci

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Aufenthalt von 1 Nacht im November 2023
Antwort von Management am 21. Nov. 2023
Thank you for staying with us. We know you have several options in the Buford area. Your patronage is valued and welcomed. Please come back and see us againStephen PoindexterGeneral ManagerCountry Inn & Suites-Mall of Georgia

8/10 – Gut

Kathleen

Gut: Sauberkeit und Personal & Service
Aufenthalt von 4 Nächten im November 2023
Antwort von Management am 21. Nov. 2023
Thank you for staying with us. We know you have several options in the Buford area. Your patronage is valued and welcomed. Please come back and see us againStephen PoindexterGeneral ManagerCountry Inn & Suites-Mall of Georgia

10/10 – Hervorragend

Nonyerem

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im November 2023
Antwort von Management am 12. Nov. 2023
Thank you for your review and for staying with us. We know you the traveler. Have many options when it comes to lodging. Come back and see us again.Stephen PoindexterGeneral Manager

10/10 – Hervorragend

Gina

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im November 2023
Antwort von Mani B. am 11. Nov. 2023
Thank you so much.

10/10 – Hervorragend

Lawson

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Just stayed overnight while traveling. Idea for quick convenient night
Aufenthalt von 1 Nacht im November 2023
Antwort von Mani B. am 11. Nov. 2023
Thank you - please come again.

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Very Happy with the Comfort Inn!
We had no issue with our stay at Comfort Inn. The amenities suited our needs. It's clean, the people are friendly, and it's centrally located in Buford which out-of-towners like us appreciate! It's reasonably priced, which is important to us. We'll be back!
Aufenthalt von 5 Nächten im November 2023
Antwort von Mani B. am 11. Nov. 2023
Thank you so much. We at the Country Inn and Suites aim to please. Come back soon.

10/10 – Hervorragend

Liz

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Everything went great! Such a nice hotel! :)
Aufenthalt von 1 Nacht im November 2023
Antwort von Management am 7. Nov. 2023
Thank you for staying with us. We know there are several choices for hotels in the Buford area. Your patronage is greatly appreciated.Stephen PoindexterGeneral Manager

4/10 – Schlecht

M

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
My 2nd visit here in a year and 2nd time the Indoor Pool was not heated despite calling in advance to confirm the pool was open and working. The pool is ice cold and might as well be an outdoor pool. I travel here often and I will not be back to this location. I feel deceived and not valued as a customer. It is nice to know the sign on the door said the humidifier was fixed and working again.
Aufenthalt von 1 Nacht im November 2023
Antwort von Management am 6. Nov. 2023
On behalf of the hotel. We are sorry regarding your experience with the pool. We keep the pool water at 76 degrees fahrenheit. But are willing to adjust it a couple of degrees. If asked by a guest to do so. I have to ask if you shared your experience. With the front desk during your stay? To rectify the issue before checkout. Our goal is 100% guest satisfaction. Thanks,Country Inn & Suites Management1395 Mall of Georgia Blvd.Buford, Ga 30519

10/10 – Hervorragend

Leslie

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The room was clean and had tile floor no carpet easy to keep clean
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Management am 12. Nov. 2023
Thank you for your review and for staying with us. We know you the traveler. Have many options when it comes to lodging. Come back and see us again.Stephen PoindexterGeneral Manager