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Bewertungen von Best Western Plus Buda Austin Inn & Suites

2.5 out of 5
Best Western Plus Buda Austin Inn & Suites
15295 Highway 35, Bldg 900, Buda, TX

Bewertungen

8,8

Hervorragend

600 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
260 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 8 - Gut" "
72 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 6 - Okay" "
35 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
33 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,0/10

Sauberkeit

9,0/10

Personal & Service

8,8/10

Ausstattung

9,0/10

Zustand der Unterkunft

8,8/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Karin

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Gute Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Manager am 12. Apr. 2024
Hello Karin,Wir freuen uns, dass Sie eine gute Unterkunft bei uns hatten. Über Tipps und Verbesserungsvorschläge freuen wir uns immer – gerne können Sie sich direkt an unser Management wenden. Vielen Dank für Ihr Feedback.

8/10 – Gut

Gerhard, Ludwigshafen

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Optimal für die Durchreise

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Günstig gelegen - nichts für längeren Aufenthalt
Geräumige und saubere Zimmer; offensichtlich schon etwas älter, aber kürzlich renoviert. Frühstück - wie meistens in Hotels dieser Kategorie - "nicht der Rede wert".
Aufenthalt von 1 Nacht im Februar 2023

10/10 – Hervorragend

Maria

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Excellent experience. Everything was perfect as we plan.
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

corey

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The room was just like the picture. Clean and updated. No problems with the room. Staff were nice. My problem was with checkin at 6pm. There three separate parties waiting several minutes for a staff person to arrive. There was a sign saying they were away helping other guests. The breakfast was awesome. So many choices. Staff were cleaning and helpful. Thank you!
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Manager am 28. Mai 2024
Hello corey,Thank you for sharing your detailed feedback with us. We're pleased to hear that you enjoyed the cleanliness and modernity of your room, as well as our friendly staff. We appreciate your understanding of the check-in situation and are glad you found our breakfast selections to be excellent. We hope to welcome you back for another pleasant stay soon.

10/10 – Hervorragend

Farrukh

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Manager am 17. Mai 2024
Hello Farrukh,We are thrilled to hear that you had a fantastic experience at our hotel! We hope to welcome you back soon for another wonderful stay!

8/10 – Gut

Zach

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The hotel was built worked out well for the wedding that I attended in south Austin.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Manager am 17. Mai 2024
Hello Zach, We are pleased to hear that our hotel suited your needs during the wedding event in South Austin. We strive to provide a convenient and comfortable stay for all our guests. We appreciate your positive feedback and hope to welcome you back in the future.

10/10 – Hervorragend

Fang

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Easy parking, nice breakfast, very good price performance ratio
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Manager am 14. Mai 2024
Hello Fang,We're delighted to hear you enjoyed our convenient parking, breakfast, and value for money. Your positive feedback is truly appreciated. Our team hopes to welcome you back again in the future for another great stay.

8/10 – Gut

Michael

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Good location at a good price for the quality.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Manager am 10. Mai 2024
Hello Michael,We are glad to hear that you found our hotel's location and pricing satisfactory during your stay. We hope to welcome you back in the future for another enjoyable experience!

2/10 – Ungenügend

Jeffrey

Geschäftlich gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Ausstattung
Food bag in the trash can smelled like onions and a white claw can in the sink. Worst bed EVER! Felt literally like a sack of potatoes. Worst nights sleep in recent memory.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Manager am 10. Mai 2024
Hello Jeffrey,We apologize for the inconvenience you experienced during your stay. Your feedback is valuable, and we will address this with our housekeeping team. We regret to hear that the comfort of your bed did not meet your expectations and affected your sleep quality.

10/10 – Hervorragend

Michelle

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The rooms are newer and with a lot of room!
Aufenthalt von 1 Nacht im März 2024
Antwort von Manager am 10. Mai 2024
Hello Michelle,We are delighted to hear that you appreciated the spaciousness and modern design of our rooms. Your comfort and satisfaction are our top priorities, and we are pleased to know that we met your expectations. Thank you for sharing your positive experience with us – we look forward to welcoming you back in the future!

6/10 – Okay

JANA

Geschäftlich gereist
Verbesserungswürdig: Personal & Service und Ausstattung
HAD TO WAIT A LONG TIME ON SOMEONE TO COME TO DESK TO CHECK IN, BATHROOM WAS NOT STOCKED PROPERLY, ROOMS JUST LOOK CHEAP...........DEFINITELY NOT WORTH THE COST......
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Manager am 7. Mai 2024
Hello JANA, We regret to hear about the inconvenience you experienced during your stay. Guest feedback is valuable to us and will be shared with the relevant departments for review. Your comments will help us improve our services for future guests.

10/10 – Hervorragend

Jacoby

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I love the location by EVERYTHING
Aufenthalt von 2 Nächten im April 2024
Antwort von Manager am 1. Mai 2024
Hello Jacoby,We're thrilled to hear you enjoyed our convenient location near everything in the area. Your satisfaction is important to us, and we appreciate your feedback. We hope to welcome you back for another great stay soon!

10/10 – Hervorragend

Barbara, Garland

Aufenthalt von 1 Nacht im April 2024
Antwort von Manager am 19. Mai 2024
Hello Barbara,We're delighted to hear you enjoyed your stay with us! Please don't hesitate to reach out if you have any further comments or suggestions to share.

8/10 – Gut

barry

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Manager am 28. Apr. 2024
Hello barry,We are delighted to hear you enjoyed your stay with us! If you have any further thoughts to share, please don't hesitate to reach out to us. We look forward to welcoming you back soon!

6/10 – Okay

Ronald

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Manager am 26. Apr. 2024
Hello Ronald,We appreciate you choosing to stay with us. If you encountered any concerns during your visit, please don't hesitate to contact us directly so we can address them. We hope to welcome you back in the future for an even better experience!

8/10 – Gut

Lauren

Gut: Sauberkeit und Zustand der Unterkunft
I liked the room I was in and it looked nicer than most hotels I’ve stayed in at this price range. If felt safe and clean, my only complaint was the staff were not always available and didn’t seem as engaging as other hotels, but they were still nice. Would stay here again
Aufenthalt von 1 Nacht im April 2024
Antwort von Manager am 24. Apr. 2024
Hello Lauren,We are thrilled to hear that you enjoyed your room and felt safe and comfortable during your stay. We appreciate your feedback on our staff availability and engagement and will share this with our team for improvement. We hope to welcome you back for another pleasant stay in the future.

10/10 – Hervorragend

Jeremy

Aufenthalt von 2 Nächten im April 2024
Antwort von Manager am 7. Mai 2024
Hello Jeremy,To be awarded a perfect score is such a compliment! We are thrilled to learn that our goal of providing our guests with a comfortable and pleasant stay is a success! We can't wait to serve you again.

10/10 – Hervorragend

Amy

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
One of the best hotels my family has stayed at in a long while.
Aufenthalt von 2 Nächten im April 2024
Antwort von Manager am 14. Apr. 2024
Hello Amy,We are thrilled to hear that you and your family enjoyed your stay with us. Your satisfaction is our top priority, and we hope to welcome you back for another fantastic experience in the future.

10/10 – Hervorragend

Shaun

Aufenthalt von 1 Nacht im April 2024
Antwort von Manager am 4. Mai 2024
Hello Shaun,We are excited to hear that you had an excellent stay with us! Your satisfaction is our top priority, and we look forward to welcoming you back for another wonderful experience.

10/10 – Hervorragend

wenjin

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I stayed one night at this hotel on a road trip and I was pleased with my experience.
Aufenthalt von 1 Nacht im April 2024
Antwort von Manager am 17. Apr. 2024
Hello wenjin,We are delighted to hear that you had a pleasant stay during your road trip. Your positive feedback is greatly appreciated, and we hope to welcome you back in the future for another enjoyable visit.

10/10 – Hervorragend

Shaun

Gut: Sauberkeit
Aufenthalt von 2 Nächten im April 2024
Antwort von Manager am 12. Apr. 2024
Hello Shaun,We are so glad to hear of your wonderful stay and the encounters you had with our team who are constantly striving to serve our guests with warm hospitality! We look forward to welcoming you back.

10/10 – Hervorragend

Maria

Mit Haustieren gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
I always stay here during holidays or work trips.
Aufenthalt von 1 Nacht im April 2024
Antwort von Manager am 11. Apr. 2024
Hello Maria,We appreciate your loyalty and thank you for choosing our hotel for your stays. If there's anything we could improve on, please feel free to reach out to our management team directly. We look forward to welcoming you back in the future.

10/10 – Hervorragend

Wanda

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Un hotel tipo boutique. El personal muy atento. Buen desayuno y las habitaciones estupendas. Me encantó
Aufenthalt von 3 Nächten im März 2024
Antwort von Manager am 5. Apr. 2024
Hello Wanda,Nos complace saber que disfrutó de su estancia en nuestro hotel boutique y que nuestro atento personal, delicioso desayuno y estupendas habitaciones cumplieron con sus expectativas. ¡Esperamos darle la bienvenida nuevamente en el futuro cercano!

10/10 – Hervorragend

jason

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Perfect for our trip
Aufenthalt von 2 Nächten im März 2024
Antwort von Manager am 1. Apr. 2024
Hello jason,We are glad to hear that our hotel was a perfect choice for your trip. Your satisfaction is our top priority. Thank you for choosing to stay with us, and we hope to welcome you back in the future.

10/10 – Hervorragend

Tonya

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von Manager am 24. März 2024
Hello Tonya,We are delighted to hear that you had a wonderful stay with us! We look forward to welcoming you back on your next visit.

10/10 – Hervorragend

Ramiro

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Property is conveniently located to my destination.
Aufenthalt von 2 Nächten im März 2024
Antwort von Manager am 24. März 2024
Hello Ramiro,We are pleased to hear that our hotel's location was convenient for your visit. We appreciate your feedback and hope to welcome you back in the future.

4/10 – Schlecht

Jose

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
No sheets on bed/ changed rooms- both cilthy. Mold in shower, pubic hair on toilets, poo and blood stained couch. Broken tiles, light walls with noise carrying sound. Not enough towels, one small soap
Aufenthalt von 2 Nächten im März 2024
Antwort von Manager am 14. März 2024
Hello Jose, Thank you for sharing your feedback with us. We appreciate you bringing these matters to our attention as we strive to improve our guests' experience. It's essential for our team to be aware of such issues so that they can address them promptly. We recommend contacting our management team for further assistance regarding your recent stay.

8/10 – Gut

Mark

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Not bad at all and only 15 mins. from downtown ATX!
Antwort von Manager am 14. März 2024
Hello Mark,We are pleased to hear that our convenient location met your needs. We appreciate your feedback and hope to welcome you back for another enjoyable stay in the future.

10/10 – Hervorragend

Luis

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von Manager am 14. März 2024
Hello Luis,Your five-star rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

10/10 – Hervorragend

Barbara, Garland

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We appreciate the access to Austin yet not being in the Austin traffic.
Aufenthalt von 1 Nacht im März 2024
Antwort von Manager am 14. März 2024
Hello Barbara,We are pleased to hear you enjoyed the convenient location of our hotel outside of the city center. Your positive feedback on our peaceful setting away from the city hustle is important to us. Thank you for taking the time to share your experience with us.

8/10 – Gut

Velma

Aufenthalt von 1 Nacht im März 2024
Antwort von Manager am 29. März 2024
Hello Velma,We are delighted to hear that you had a pleasant stay with us! Please don't hesitate to reach out to us directly if you have any further feedback to share. We look forward to welcoming you back soon for another enjoyable experience at our hotel!

10/10 – Hervorragend

monica

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
El desayuno estuvo muy bien, mejor que el desayuno en otros hoteles y todo muy limpio y ordenado, los empleados fueron muy atentos
Aufenthalt von 2 Nächten im März 2024
Antwort von Manager am 14. März 2024
Hello monica,Agradecemos sus amables comentarios sobre nuestro desayuno y la limpieza del hotel, así como el servicio atento de nuestro personal. Esperamos haber cumplido con sus expectativas durante su estancia. ¡Esperamos darle la bienvenida de nuevo en el futuro!

10/10 – Hervorragend

ROSA

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
We arrived realkt late and the front desk reception was very helpful and nice and got us our room right away.
Aufenthalt von 1 Nacht im März 2024
Antwort von Manager am 14. März 2024
Hello ROSA,We're thrilled to hear about your positive experience with our front desk team. Our staff always strives to provide efficient and friendly service to all our guests. Should you have any more feedback or need assistance in the future, please feel free to reach out.

8/10 – Gut

Fernando

Gut: Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Manager am 14. März 2024
Hello Fernando, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

6/10 – Okay

Levina

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Manager am 22. März 2024
Hello Levina, We appreciate you choosing to stay with us. Please feel free to reach out to us directly so we can address any concerns you may have had during your stay. We value your feedback and strive to provide the best experience for all our guests.

10/10 – Hervorragend

William

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice hotel
Pleasant experience.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Manager am 14. März 2024
Hello William,We are delighted to hear that you had a pleasant experience during your stay with us. Your satisfaction is our top priority, and we appreciate you taking the time to share your feedback with us. If there is anything else we can assist you with, please feel free to contact our management team directly.

8/10 – Gut

Juan

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Overall a happy camper here. Will stay again! 🙂
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Manager am 14. März 2024
Hello Juan,We are delighted to hear that you had a positive experience with us and look forward to welcoming you back in the future! Your satisfaction is our top priority.

10/10 – Hervorragend

Mary K

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Restful
Nice and comfy. Stopped to rest as part of longer trip.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Manager am 14. März 2024
Hello Mary K,We're pleased to hear you found your stay comfortable. It's great to know our hotel provided a nice rest stop for your journey. Thank you for choosing our hotel, and we look forward to welcoming you again in the future.

10/10 – Hervorragend

Vivian

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Manager am 14. März 2024
Hello Vivian,We're thrilled to hear you had a fantastic stay with us! We hope to welcome you back soon for another memorable experience.

10/10 – Hervorragend

Brian

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
N/a
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Manager am 14. März 2024
Hello Brian,We appreciate your feedback and take all guest comments seriously. For any further assistance or to discuss your experience in more detail, please feel free to contact our management team directly. Thank you for choosing to stay with us.

8/10 – Gut

Maria

Mit der Familie gereist
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Verbesserungswürdig: Personal & Service
Comfortable
Aufenthalt von 1 Nacht im Februar 2024
Antwort von hiren am 14. Feb. 2024
Dear Traveler. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

10/10 – Hervorragend

Angela

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice experience
Hotel was nice didn’t have any issues clean and pleasant service
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Hiren am 14. Feb. 2024
Dear Traveler. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

10/10 – Hervorragend

AJ

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Hiren am 14. Feb. 2024
Thank you for completing the survey regarding your stay at our property.

8/10 – Gut

Sana

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Hiren am 14. Feb. 2024
I hope this notes finds well. We have sent your feedback to the personnel concerned. I apologize for this bad experience. This is very disappointing to hear, but we hope you give us another chance to make it up to you.

8/10 – Gut

Sonya

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Disappointed that the restroom didn’t have a shower curtain and had to ask for it twice.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Hiren am 14. Feb. 2024
Thank you for completing the survey regarding your stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 – Hervorragend

April

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Hiren am 14. Feb. 2024
Dear Guest. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us.

8/10 – Gut

Jennifer

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Decent for the $
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Hiren am 14. Feb. 2024
Dear Traveler. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

8/10 – Gut

John

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
good breakfast
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Hiren am 14. Feb. 2024
Dear Traveler. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

2/10 – Ungenügend

javier

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
wl hotel es un hitel normal no esta mal , se puede estar. Pero al ir a desuyunar el empleado del desayuno fue un maleducado y grosero , el destruyo li bueno que uno pueda hablar del hotel Soy graduado universitario en Turismo, trabaje muchos anos en hoteleria y turismo Las personas que trabajan en este tipi de trabajos deben aprender a tratar con el publico. Y no me refuero a decir buenos dias , sino a no ser groseros como ese senor gracias
Aufenthalt von 1 Nacht im Januar 2024
Antwort von hiren am 14. Feb. 2024
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.