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Bewertungen von Tracy Park Hotel and Country Club

3 out of 5
Tracy Park Hotel and Country Club
Bath Road, Bristol, England

Bewertungen

8,8

Hervorragend

73 von insgesamt 127 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
38 von insgesamt 127 Gästebewertungen haben eine Bewertung von 8 - Gut" "
10 von insgesamt 127 Gästebewertungen haben eine Bewertung von 6 - Okay" "
4 von insgesamt 127 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
2 von insgesamt 127 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,8/10

Sauberkeit

8,8/10

Personal & Service

8,2/10

Ausstattung

8,8/10

Zustand der Unterkunft

Bewertungen

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great place to stay. Excellent rooms. Beautiful setting.
Aufenthalt von 1 Nacht im Oktober 2020

8/10 – Gut

Ricky

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im März 2020

8/10 – Gut

Gillian

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
The first room they offered the central heating wasn’t working, they had put a substitute tiny oil heater in the room instead. The bathroom had no heating at all. I immediately went to reception and told them that the room wasn’t satisfactory and asked for a different room. Without hesitation they allocated us a lovely warm room, so I was happy. The staff in bar/breakfast very good.
Aufenthalt von 2 Nächten im Februar 2020

10/10 – Hervorragend

Helen

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im November 2019
Antwort von Greg Shaw am 3. Dez. 2019
Good morning Helen, Thank you for taking the time to leave a review of you recent visit to Tracy Park. We are delighted to hear that you enjoyed a lovely stay with us. Your feedback is invaluable and I will certainly share your feedback with the team and we look forward to having the opportunity of welcoming you back to Tracy Park in the future.

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I like everything about it it is a lovely property i might have to get married myself here next year
Aufenthalt von 1 Nacht im November 2019
Antwort von Tracy Park am 11. Nov. 2019
Dear guest, Thank you so much for your kind words, your feedback is invaluable to us. Please don't hesitate to make contact with us when your ready to book a wedding venue.

10/10 – Hervorragend

Verifizierter Reisender

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Hotel is set in beautiful grounds with views over the golf course. We had a lovely room opposite the bar and restaurant set in a small courtyard.The staff were friendly and helpful and we enjoyed our stay which was booked because of the location near to Bath Racecourse. We would highly recommend this hotel and look forward to visiting again in the future! Thanks.
Aufenthalt von 1 Nacht im September 2019
Antwort von Greg Shaw am 16. Sept. 2019
Thank you for taking the time to leave a review of your recent stay with us. Your comments are invaluable and its fantastic to hear that you enjoyed such an excellent stay. The team will be delighted to receive your feedback. We very much look forward to welcoming you back to Tracy Park in the future

8/10 – Gut

H, Bedfordshire

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Lovely relaxed feeling, this hotel is set on beautiful surroundings with lots of original features which is fab to see with old builds. Very closed to Bath so would recommend staying here
Aufenthalt von 2 Nächten im September 2019
Antwort von Greg Shaw am 16. Sept. 2019
Thank you for taking the time to leave a review of your recent stay with us. Your comments are invaluable and its fantastic to hear that you enjoyed such an excellent stay. We very much look forward to welcoming you back to Tracy Park in the future

10/10 – Hervorragend

Verifizierter Reisender

Aufenthalt von 1 Nacht im August 2019
Antwort von Tracy Park am 5. Sept. 2019
Good morning, Please allow me to thank you for rating your stay, as your feedback is invaluable. We hope you visit again soon

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 2 Nächten im August 2019
Antwort von Tracy Park am 29. Aug. 2019
Please allow me to thank you for your kind words, your review is vitally important to us. I shall be sure to pass on your review to the rest of the Tracy Park Team

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 2 Nächten im August 2019
Antwort von Tracy Park am 29. Aug. 2019
Please allow me to thank you for your kind review. I shall be sure to pass on your comments.

10/10 – Hervorragend

Sean

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im August 2019
Antwort von Tracy Park am 29. Aug. 2019
Please allow me to thank you for taking the time to review your stay with us. Your feedback is invaluable.

10/10 – Hervorragend

Rachel

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Lovely environment to relax in and delicious breakfast
Aufenthalt von 1 Nacht im August 2019
Antwort von GShaw am 13. Aug. 2019
Thank you so much for kind words and score rating. Your feedback is invaluable and most appreciated.

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im August 2019
Antwort von Shaw am 13. Aug. 2019
Thank you for your score rating, we do appreciate the time you have taken to review your experience with us.

6/10 – Okay

Verifizierter Reisender

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Room was nice, though was very hot and stuffy. No drinking water in the room, which for the price paid, should be provided. Breakfast was standard buffet fayre, would be nice to have fresh cooked breakfast.
Aufenthalt von 1 Nacht im Juli 2019
Antwort von Tracy Park Team am 22. Juli 2019
Thank you for your feedback, we shall use this valuable information to help improve our guest experience

10/10 – Hervorragend

Verifizierter Reisender

Aufenthalt von 1 Nacht im Juni 2019
Antwort von Shaw am 13. Aug. 2019
Thank you providing us with a score rating, your review is invaluable and most appreciated.

10/10 – Hervorragend

lee

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Clean with very comfortable beds
Aufenthalt von 2 Nächten im Juni 2019
Antwort von Tracy Park am 22. Juli 2019
Thank you ever so much for your kind words, I shall be sure to pass on your comments to the Tracy Park Team

4/10 – Schlecht

Ronald

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Bathroom was dirty :- black mould in the shower, sink sealant disintegrated and dirty, dust on surfaces. Cobwebs on windows and on table lamp in the main room. We ate in the restaurant on our first night. There were a number of golfing groups in the restaurant which made it extremely noisy but we were not offered the chance to eat in a quieter location.This hotel is advertised as a golf and country hotel and should cater for both golfers and non-golfers.
Aufenthalt von 2 Nächten im Juni 2019
Antwort von Tracy Park am 22. Juli 2019
Thank you for your constructive feedback, we shall review your comments and explore why your experience was not to our standard service level.

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit
Aufenthalt von 1 Nacht im Juni 2019

8/10 – Gut

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The staff were very helpful and at the end of a long day had a good night's sleep.
Aufenthalt von 1 Nacht im Mai 2019

10/10 – Hervorragend

Verifizierter Reisender

Mit dem Partner gereist
Gut: Sauberkeit
We had the disabled friendly room which was really well laid out , beautiful view out the window, make sure you’ve got clothes on though as the golfers are out early!
Aufenthalt von 1 Nacht im Mai 2019

10/10 – Hervorragend

Kevin

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im April 2019

8/10 – Gut

Verifizierter Reisender

Aufenthalt von 2 Nächten im Mai 2019

8/10 – Gut

Verifizierter Reisender

Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Peaceful location. Nice views. Bathroom/bed linen very clean.
Aufenthalt von 3 Nächten im Februar 2019

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Dezember 2018

10/10 – Hervorragend

claire

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Bath Christmas market
Had a lovey stay. We stayed for one night whilst visiting Bath Christmas markets. Staff were very friendly and welcoming. We had a luxury twin which was very spacious and well equipped. Would definitely stay again and happy to recommend.
Aufenthalt von 1 Nacht im November 2018

10/10 – Hervorragend

Lesley, Jersey

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great place to stay for visiting Bath
Great place to stay for visiting Bath. All the staff were excellent and truly knew the value of great customer service. Would definitely stay here again and highly recommend it to friends and family.
Aufenthalt von 1 Nacht im November 2018

6/10 – Okay

PETER, ESSEX

Verbesserungswürdig: Personal & Service und Komfort des Zimmers
Very cold night no heating in the bathroom , reception not helpful and has lost that family feeling as been here many times
Aufenthalt von 1 Nacht im Oktober 2018

2/10 – Ungenügend

DW, worcester

Gut: Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Sauberkeit und Komfort des Zimmers
Infested
The whole room was infested with hundreds of dead and dying flies. I was astonished that the Manager seemed to think that this is acceptable for a country hotel. Ours was not the only room affected and this appears to be a regular occurrence Have never experienced anything like this in the past Would not recommend staying here
Aufenthalt von 1 Nacht im September 2018

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great hotel would definitely recommend. Very clean rooms
Aufenthalt von 1 Nacht im September 2018

10/10 – Hervorragend

Danni, Swansea

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great hotel close to racecourse
I stayed here as my mother and I went to the races and thought this would be a good place to stay. The rate was pretty cheap for the 2 of us with breakfast included. The staff were extremely friendly, upon check in, the receptionist actually showed us to our room and where to go for breakfast in the morning. The room was very comfortable and clean! I would definitely come back again and recommend to anyone staying in bath.
Aufenthalt von 1 Nacht im September 2018

10/10 – Hervorragend

Mrs J

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
A peaceful retreat
We were travelling from Birmingham to Torpoint for a weeks holiday and booked this hotel for one night to break the journey - Also it was my husband's birthday and thought it would be nice to try somewhere new. - Fabulous place - Receptionist was friendly and informative. Food was excellent however limited menu if staying more than a couple of nights
Aufenthalt von 1 Nacht im September 2018

10/10 – Hervorragend

Raymond

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im September 2018

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great place to stay. Staff and facilities good. Locality good.
Aufenthalt von 2 Nächten im August 2018

8/10 – Gut

David

Comfortable and pleasant surroundings and convenient for Bath
Aufenthalt von 1 Nacht im August 2018

8/10 – Gut

michelle, australia

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Beautiful old manor house
lovely old hotel. Breakfast was great. The gentleman who served us at breakfast was a real asset to the hotel. Very professional, knew history of house and very welcoming! Would recommend .
Aufenthalt von 1 Nacht im August 2018

10/10 – Hervorragend

Maurice

Would stay again
Absolutely fine for my needs, good bed, nice room, wifi that worked, friendly staff, nice surroundings, quiet, Would stay again as long as price was right
Aufenthalt von 1 Nacht im August 2018

4/10 – Schlecht

Verifizierter Reisender

Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Quite basic hotel for the money
No air conditioning in room, no mini bar, and strong smell of horse dung from stables. Why does breakfast finish at 10?
Aufenthalt von 2 Nächten im August 2018

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great stay!
Aufenthalt von 2 Nächten im August 2018

2/10 – Ungenügend

Taylor

Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
Disappointing stay
No water came out the shower, not very helpful with my partners dietary requirements leaving her very ill, when contacting the hotel about my partner being ill, I was told that it was my fault not approaching them on the day even though she had to rush to work feeling very unwell.
Aufenthalt von 1 Nacht im Juli 2018

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Juli 2018

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Juli 2018

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice, peaceful hotel
Very nice bedroom, quiet, freindly staff, great breakfast
Aufenthalt von 2 Nächten im August 2018

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Juli 2018

10/10 – Hervorragend

Pam, Sandhurst

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
A little bit of luxury when away from home
As usual a very pleasant stay, a little bit of luxury when away from home, staff are always very polite & friendly & nothing is too much trouble.
Aufenthalt von 1 Nacht im Juli 2018

8/10 – Gut

Clare, Milton Keynes

Gut: Sauberkeit und Zustand der Unterkunft
Room allocation is vital and varies greatly
This was the third time I stayed at this hotel and sadly this was probably my worst experience. Previously I have stayed in the Carriges (fabulous room, spacious and luxurious) and then I stayed in the Coach house (quirky & cute but very thin walls). This time I was allocated a room within the main courtyard. Room 20 to be exact. At first I was amazed, the room itself is effectively a suite, had it's own lounge with a long corridor stretching down to a spacious bedroom. The bathroom had a full bath as well as a stand alone shower. I was genuinely very happy with the room allocation. However, this changed firstly when the occupants of the room above the bedroom arrived, which I believe is room 19. The entrance for this room is directly outside the bedroom for room 20 and the floor above is not quiet. Next came the staff who were using the gravel pathway that ran directly down the side of the bedroom and past the bedroom window in the evening and then again from 6am the following morning. But these are both minor in comparison to the fire escape light x 2 in the room. Something I didn't become aware of until I literally got in to bed so it was too late to be changing rooms. There are one of these lights in the hallway and then one in the bedroom, almost above the bed and they have a green light on them that light up the entire bedroom. so you tuck yourself up into bed, ready to sleep, switch the room lights off and you can still see everything but with a green glow.
Aufenthalt von 1 Nacht im Juli 2018

10/10 – Hervorragend

Mathijs, Utrecht

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Prachtg hotel, landelijk gelegen.
Prachtig hotel in landelijke omgeving. Goed onderhouden. Lekker eten. Vriendelijk personeel bij de receptie. Personeel in het restaurant was niet erg flexibel en meedenkend.
Aufenthalt von 2 Nächten im Juni 2018

10/10 – Hervorragend

David

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Lovely Hotel
Lovely hotel. We were upgraded upon arrival, which was a pleasant surprise. We were also personally shown to our room by one of the reception staff, which was a lovely touch. The room was extremely spacious, comfortable and clean. The surrounding area was also nice with a pub just down the road called the Rose and Crown that I would recommend. Would definitely stay again.
Aufenthalt von 1 Nacht im Juni 2018

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Weekend getaway
Fantastic stay! No complaints except the pillows were a little hard. But apart from that it was amazing. Such a beautiful quiet place. Well worth a visit. We’ll be back
Aufenthalt von 2 Nächten im Juni 2018

6/10 – Okay

phil, london

Gut: Personal & Service und Zustand der Unterkunft
Lovely hotel, great staff but disapppinting room
The main problem - it’s 25 degrees! The room has a small window which is at floor level and it only opens 6 inches - the room was like an oven. Water pressure was non existent. Showering under a trickle is not helpful. Breakfast was just ok. Nothing at all special.
Aufenthalt von 1 Nacht im Juni 2018

8/10 – Gut

Colonel

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Peaceful location
Positive points. Peaceful location on the outskirts of Bath. Lovely views. Good breakfast. Pleasing standard of accommodation. Very clean rooms. Lots of parking. Less positive points Hotel could be made excellent with some changes – e.g. ensure water runs hot, adequate lighting (one room we used was particularly gloomy in the day), supply a leaflet with information about hotel (e.g. mealtimes, where food is served, where to find/how to use light dimmers/heating controls, what room facilities were available). We were given different guidance on different weekdays about whether chef was able to make porridge at breakfast (not available from buffet but available on Sunday menu). Loud dance music at breakfast such that we had to raise our voices to speak.
Aufenthalt von 4 Nächten im Juni 2018