Standardzimmer, 1 Queen-Bett | Schreibtisch, laptopgeeigneter Arbeitsplatz, Bügeleisen/Bügelbrett
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Bewertungen von Madison Hotel Tower Mill

3 out of 5
Madison Hotel Tower Mill
239 Wickham Terrace, Spring Hill, QLD

Bewertungen

7,4

Gut

218 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
444 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 8 - Gut" "
191 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 6 - Okay" "
87 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
61 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

7,6/10

Sauberkeit

8,4/10

Personal & Service

7,0/10

Ausstattung

6,6/10

Zustand der Unterkunft

7,2/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Monika

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Super zentral und preiswert günstig
Aufenthalt von 1 Nacht im April 2024
Antwort von Elise am 19. Apr. 2024
Hi Monika, Thank you for taking the time to leave a review and thank you for staying with us! We’re happy to hear you enjoyed your stay with us, and that you believe it to be a great value for money. We’re very pleased that our central city location provided the perfect destination for you to access restaurants and activities all within only a few minutes’ walk. We hope to host you again in the future! Kind Regards, Elise – Front Office Service Leader

8/10 – Gut

Kirsten

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Die Unterkunft war von der Central Station gut zu Fuß zu erreichen. Der Empfang war sehr freundlich. Auch spät abends, als ich dachte, ich hätte meine Karte verloren, ich bekam sofort Hilfe. Das Zimmer war okay, aber die Möbel waren nicht die modernsten (die Tür, wo der Kocher stand, hing schief) Das Bad muss renoviert worden sein, das passte gar nicht zum Zimner, war aber echt super. Unter dem Waschbecken müssten die Wände allerdings mal gewischt werden. Sieht man deutlich, wenn man auf Toilette sitzt. Aber alles in allem war ich echt zufrieden.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Emily am 18. Okt. 2023
Hi Kirsten, Thank you for taking the time to share your experience following your stay at our hotel.We’re very pleased that our central city location provided the perfect destination for you to access restaurants and activities all within only a few minutes’ walk and that our reception staff were friendly and helpful throughout your stay and thank you for letting us know.We understand that we are an ageing hotel, but always do our best to keep the rooms in top condition for our guests. But you will be pleased to know that since we have now completed our bathroom remodelling after being postponed due to the pandemic, we are starting our room renovations, which we are all very excited for.We’re disappointed to hear that the room wasn’t up to the standard of cleanliness you would expect and can assure you that our housekeeping team adhere to strict requirements for their cleaning. We thank you for bringing this to our attention and have passed this onto our housekeeping team.We hope to host you again in the future!Kind Regards,Emily – Reception/Reservations

6/10 – Okay

Verifizierter Reisender

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit
War gut jedoch schlecht geputz aber modernere einrrichtung wie auf den bildern
Aufenthalt von 3 Nächten im Januar 2020
Antwort von Sam am 6. Jan. 2020
Hi, Thank you for taking the time to leave a review and thank you for staying with us! Kind Regards, Samantha - Hotel Manager

6/10 – Okay

Verifizierter Reisender

Gut: Sauberkeit und Personal & Service
Close to Brisbane’s city center but also close to a big train station, wich is a bit loud at night.
Aufenthalt von 4 Nächten im April 2019
Antwort von Sam am 2. Mai 2019
Hi, Thank you for taking the time to leave a review. We are pleased to hear that you loved the location of our hotel! We are sorry that you were able to hear the trains from your room, we apologise for any inconvenience this may have caused during your stay with us. Kind Regards, Samantha Hinds - Front Office Supervisor.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Tolle Aussicht, tolle Lage für Innenstadterkundung
Schönes Hotel, relativ zentral gelegen, tolle Aussicht von den oberen Stickwerken. Etwas laut (Verkehr), aber das ist in einer Großstadt nicht anders zu erwarten.
Aufenthalt von 2 Nächten im April 2019
Antwort von Sam am 30. Apr. 2019
Hi, Thank you for leaving a review and we hope you had an enjoyable stay with us! Kind Regards, Samantha Hinds - Front Office Supervisor

8/10 – Gut

Harald

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Freundliches Hotel in guter Lage
Gutes Hotel, sehr zentral gelegen, gut Anbindung an den öffentlichen Nahverkehr. Schöne Aussicht und freundliche Mitarbeiter. Zimmer sind sauber und gut ausgesattet.
Aufenthalt von 4 Nächten im Dezember 2018
Antwort von Hollie Rayner - Hotel Manager. am 26. Dez. 2018
Hi Harald, Thank you for taking the time to share your recent experience at out hotel. We are really happy you found our location to be convenient and our rooms well appointed! Merry Christmas! Kind Regards, Hollie Rayner - Hotel Manager.

6/10 – Okay

Andreas

Für eine Nacht ok. Sehr ringhöriges Zimmer . Umgebungs Lärm. 15 AUD für Pp aber sehr sehr eng.
Aufenthalt von 1 Nacht im November 2018
Antwort von Hollie Rayner - Hotel Manager. am 27. Nov. 2018
Hi Andreas, Thank you for taking the time to post review following your recent stay. We are really happy to hear your had an enjoyable experience. On your next visit, do not hesitate to ask friendly reception staff for a space to accommodate your larger vehicle. Kind Regards, Hollie Rayner - Hotel Manager.

6/10 – Okay

Emily, München, Bayern

Verbesserungswürdig: Sauberkeit
The floor wasn't clean, the bathroom was very old (you could tell) We were very unfortunate with our room because our view was the backyard of a office or something, wasn't nice to sit out on the balcony and look at that.
Aufenthalt von 2 Nächten im Oktober 2018
Antwort von Hollie Rayner - Hotel Manager. am 5. Nov. 2018
Hi Emily, Thank you for taking the time to provide your feedback. Kind Regards, Hollie Rayner - Hotel Manager.

10/10 – Hervorragend

KIM, Bargara

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We enjoyed our stay. Comfortable bedding and very clean. We had a family room which was a decent size and design. Our room was renovated except for bathroom which does need an update. Everything in working order and I’m sure the bathroom will be renovated soon, as I know they are getting done.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Elise am 4. Mai 2024
Hi Kim, Thank you for taking the time to leave a review and thank you for staying with us! We are so pleased that you found our rooms to be comfortable and clean, we genuinely appreciate feedback from our guests about what we are doing well. You will be pleased to know that after some delays due to the pandemic, our room renovations are now in progress, which we are all very excited for. We hope to host you again in the future! Kind Regards, Elise – Front Office Service Leader

6/10 – Okay

Amauri, Sydney

Mit der Familie gereist
Gut: Ausstattung
Verbesserungswürdig: Sauberkeit
The room was dusty and i found hair from other guests.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Kirra am 2. Mai 2024
Thank you for taking the time to leave a review and thank you for staying with us! We’re disappointed to hear that the room wasn’t up to the standard of cleanliness you would expect and can assure you that our housekeeping team adhere to strict requirements for their cleaning. We thank you for bringing this to our attention and have passed this onto our housekeeping team. We apologise that our hotel and services didn’t quite meet your expectations, and hope we are allowed the opportunity to accommodate you again in the future, hopefully with a much more pleasant outcome. Kind Regards, Kirra – Reception/Reservations

10/10 – Hervorragend

Callum

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great value for money, will definitely stay here again
Aufenthalt von 1 Nacht im April 2024
Antwort von Emily am 23. Apr. 2024
Hi Callum, Thank you for taking the time to leave a review and thank you for staying with us!We’re happy to hear you enjoyed your stay, and that you believe us to be great value for money.We hope to host you again in the future!Kind Regards, Emily – Front Office Supervisor

8/10 – Gut

Carol

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Easy to find and access. Choice of dining options easily accessible and convenient.
Aufenthalt von 1 Nacht im April 2024
Antwort von Elise am 19. Apr. 2024
Hi Carol, Thank you for taking the time to leave a review and thank you for staying with us! We’re very pleased that our central city location provided the perfect destination for you to access restaurants and activities all within only a few minutes’ walk. We’re happy to hear that you enjoyed the restaurant’s meal options. We thank you for dining with us. We hope to host you again in the future! Kind Regards, Elise – Front Office Service Leader

8/10 – Gut

Paul

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very good.
Aufenthalt von 1 Nacht im April 2024
Antwort von Elise am 8. Apr. 2024
Hi Paul, Thank you for taking the time to leave a review and thank you for staying with us! We hope we get the opportunity to accommodate you again in the future. Kind Regards, Elise – Front Office Service Leader

10/10 – Hervorragend

Bruce

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Really good, we even can put our luggage there during the day after we checked out
Aufenthalt von 1 Nacht im März 2024
Antwort von Elise am 24. März 2024
Hi Bruce, Thank you for taking the time to leave a review and thank you for staying with us! We are pleased to hear that you enjoyed your room and that you had a comfortable stay.We hope to host you again in the future! Kind Regards, Elise – Front Office Service Leader

8/10 – Gut

Adrian Jeffrey

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Excellent and an ideal property. Only issue is with check in after 10pm. Few flights in to Brisbane arrived after 10pm and how can the guest check in easily is an area need assistance
Aufenthalt von 1 Nacht im März 2024
Antwort von Emily am 5. März 2024
Hi Adrian Jeffrey, Thank you for taking the time to leave a review and thank you for staying with us!We apologise if you had trouble getting in after hours. We do have an after hours check in process that we implement for guests arriving after 10pm and sorry you were not made aware of this. We hope to host you again in the future!Kind Regards, Emily – Front Office Supervisor

8/10 – Gut

Julie

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
A great place to stay if attending medical appointments. A little aged ,but, priced accordingly. Restuarant serves great meals. Very happy overall.
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Elise am 15. Feb. 2024
Hi Julie,Thank you for taking the time to leave a review and thank you for staying with us! You will be pleased to know that since we have now completed our bathroom remodelling after being postponed due to the pandemic, we are starting our room renovations, which we are all very excited for. We love to know that the meals provided in the restaurant to guests and customers alike are enjoyable, thank you for letting us know. We hope to host you again in the future! Kind Regards, Elise – Front Office Service Leader

6/10 – Okay

Anil

Mit der Familie gereist
Verbesserungswürdig: Zustand der Unterkunft und Komfort des Zimmers
Old property with poorly designed Family room
Old property with poorly designed Family room. Air conditioning was not adequate. It cools only one side of the family room while TV is on the other side. Bathroom very small.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Elise am 4. Feb. 2024
Hi Anil, Thank you for taking the time to share your experience following your stay at our hotel. We apologise for the issue experienced with your air conditioner during your stay and thank you for bringing it to our attention. We have passed it onto our Maintenance team to handle. You will be pleased to know that since we have now completed our bathroom remodelling after being postponed due to the pandemic, we are starting our room renovations, which we are all very excited for. We apologise that our hotel and services didn’t quite meet your expectations, and hope we are allowed the opportunity to accommodate you again in the future, hopefully with a much more pleasant outcome. Kind Regards, Elise – Front Office Service Leader

8/10 – Gut

Malcolm

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Emily am 1. Feb. 2024
Hi Malcolm, Thank you for taking the time to leave a review and thank you for staying with us!We hope to host you again in the future!Kind Regards,Emily – Front Office Supervisor

6/10 – Okay

Peter

Good place for one night old and dated but great location
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Emily am 8. Feb. 2024
Hi Peter, Thank you for taking the time to leave a review and thank you for staying with us!We’re very pleased that our central city location provided the perfect destination for you to access restaurants and activities all within only a few minutes’ walk.We understand that we are an ageing hotel, but always do our best to keep the rooms in top condition for our guests. But you will be pleased to know that since we have now completed our bathroom remodelling after being postponed due to the pandemic, we are starting our room renovations, which we are all very excited for.We hope to host you again in the future!Kind Regards,Emily – Front Office Supervisor

2/10 – Ungenügend

Joshua

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Dust and mold tower
This was the dirtyest hotel i have ever stayed in. i was moved room 3 times before a gave up and accepted i would be sleeping in filth. the excuses given by the hotel was the the rooms are about to be renovated. I don't understand how that affects their ability to clean the rooms though. an old room for the right price is acceptable, a room covered in layers of dirt and mold never is.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Emily am 30. Jan. 2024
Hi Joshua, Thank you for taking the time to review our hotel and share your honest feedback following your recent stay.We’re disappointed to hear that the room wasn’t up to the standard of cleanliness you would expect and can assure you that our housekeeping team adhere to strict requirements for their cleaning. We thank you for bringing this to our attention and have passed this onto our housekeeping team.After investigating this situation, it appears that you mentioned issues regarding the carpet lifting and the cupboard hence why the receptionist on duty informed you of our upcoming renovations, and moved you to a room with no carpet and newer furniture. We apologise that our hotel and services didn’t quite meet your expectations, and hope we are allowed the opportunity to accommodate you again in the future, hopefully with a much more pleasant outcome.Kind Regards,Emily – Front Office Supervisor

8/10 – Gut

Michael

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Spent a couple nights with friends and only needed a place to sleep. Easy to get around and great price
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Emily am 30. Jan. 2024
Hi Michael, Thank you for taking the time to leave a review and thank you for staying with us!We’re very pleased that our central city location provided the perfect destination for you to access restaurants and activities all within only a few minutes’ walk and that you found us great value for money. We hope to host you again in the future!Kind Regards,Emily – Front Office Supervisor

2/10 – Ungenügend

Brody

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
We stayed in room 110 and the mattress was terrible! You could feel the springs and you could even grab the spring through the sheets. My husband had surgery on his back and we had to fold a blanket so he could sleep a little. Mattresses need to be replaced or at least put pillow topper mattress covers on the bed. I had even considered sleeping in the car. Other than we enjoyed stay there as it suits our needs. Thank you for reading and hopefully addressing these concerns.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Emily am 24. Jan. 2024
Hi Brody, We apologise for the issue experienced with your mattress during your stay. Our mattresses are scheduled to be replaced during our upcoming renovations.We apologise that our hotel and services didn’t quite meet your expectations, and hope we are allowed the opportunity to accommodate you again in the future, hopefully with a much more pleasant outcome.Kind Regards,Emily – Front Office Supervisor

10/10 – Hervorragend

DANIEL, MELTON

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
WE STAYED FOR 3 NIGHTS ROOM WAS CLEAN, THE BATHROOM WAS CLEAN, THE GUEST SERVICE WAS EASY TO DEAL WITH, ROOM SERVICE CLEANING EACH DAY WAS A . THE ONLY SIDE WAS THE BED WAS VERY HARD TO SLEEP ON BUT BESIDES THAT GREAT HOTEL. THANK YOU
Aufenthalt von 4 Nächten im Januar 2024
Antwort von Emily am 23. Jan. 2024
Hi Daniel, Thank you for taking the time to leave a review and thank you for staying with us!We are so pleased that you found our rooms to be comfortable, clean and that your experience with the staff went well, we genuinely appreciate feedback from our guests about what we are doing well. We hope to host you again in the future!Kind Regards,Emily – Front Office Supervisor

6/10 – Okay

Anu

Aufenthalt von 2 Nächten im Januar 2024
Antwort von Emily am 18. Jan. 2024
Hi Anu, Thank you for taking the time to leave a review and thank you for staying with us!We hope to host you again in the future!Kind Regards,Emily – Front Office Supervisor

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Emily am 17. Jan. 2024
Hi, Thank you for taking the time to leave a review and thank you for staying with us!We hope to host you again in the future!Kind Regards,Emily – Front Office Supervisor

6/10 – Okay

Vanessa

Mit dem Partner gereist
Gut: Personal & Service und Ausstattung
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Emily am 15. Jan. 2024
Hi Vanessa, Thank you for taking the time to leave a review and thank you for staying with us!We hope to host you again in the future!Kind Regards,Emily – Front Office Supervisor

10/10 – Hervorragend

Vanessa

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
What I liked it was close to transport & shopping dinning absolutely beautiful very clean premises friendly staff the only thing I found we didn’t like was the television cutting in & out & freezing & internet wasn’t good
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Emily am 15. Jan. 2024
Hi Vanessa, Thank you for taking the time to leave a review and thank you for staying with us!We’re very pleased that our central city location provided the perfect destination for you to access restaurants and activities all within only a few minutes’ walk.We apologise for the issue experienced with your TV during your stay and thank you for bringing it to our attention. We have passed it onto our Maintenance team to handle.We hope to host you again in the future!Kind Regards,Emily – Front Office Supervisor

6/10 – Okay

Iroha

Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
It’s bit far from station or central and there’s long slope. Amenities are few such a towels, shampoo etc, not enough for me
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Elise am 14. Jan. 2024
Hi Iroha, Thank you for taking the time to share your experience following your stay at our hotel. We apologise that our hotel and services didn’t quite meet your expectations, and hope we are allowed the opportunity to accommodate you again in the future, hopefully with a much more pleasant outcome. Kind Regards, Elise – Front Office Service Leader

8/10 – Gut

Kara-lee

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
While a bit dated, it is well looked after and in a great location. Would start again
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Emily am 12. Jan. 2024
Hi Kara-Lee, Thank you for taking the time to leave a review and thank you for staying with us!We're happy to hear that you enjoyed your stay with us, particularly that our central city location provided the perfect destination for you to access restaurants and activities all within only a few minutes’ walk.We understand that we are an ageing hotel, but always do our best to keep the rooms in top condition for our guests, but you will be pleased to know that since we have now completed our bathroom remodelling after being postponed due to the pandemic, we are starting our room renovations, which we are all very excited for.We look forward to your next stay with us! Kind Regards,Emily – Front Office Supervisor

8/10 – Gut

Russell

Gut: Sauberkeit und Ausstattung
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Emily am 11. Jan. 2024
Hi Russell, Thank you for taking the time to leave a review and thank you for staying with us!We hope to host you again in the future!Kind Regards,Emily – Front Office Supervisor

10/10 – Hervorragend

Manuel

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I LIKED EVERYTHING ABOUT THAT HOTEL,I WOULD HIGHLY RECOMMEND IT.
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Emily am 9. Jan. 2024
Hi Manuel, Thank you for taking the time to leave a review and thank you for staying with us!We're happy to hear that you enjoyed your stay with us and we hope to host you again in the future!Kind Regards,Emily – Front Office Supervisor

8/10 – Gut

Julie

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great place to stay
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Emily am 9. Jan. 2024
Hi Julie, Thank you for taking the time to leave a review and thank you for staying with us!We hope to host you again in the future!Kind Regards,Emily – Front Office Supervisor

8/10 – Gut

ASAE

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
ホテルの立地が、ローマ・ストリート駅から距離では近いと思い公園を通ると階段と坂があります。スーツケースを持っている場合かなりきついです。セントラル駅の方が階段なく坂道だけで行けます。 部屋は掃除もゆきとどいていました。シャワーとトイレが同じコンパクトなバスルーム。ドライヤー、電気ケトルは部屋にありました。電子レンジはフロントに頼むと温めてもらいました。
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Elise am 18. Feb. 2024
Hi Asae, Thank you for taking the time to leave a review and thank you for staying with us! We are so pleased that you found our rooms to be comfortable and clean, we genuinely appreciate feedback from our guests about what we are doing well. We hope to host you again in the future! Kind Regards, Elise – Front Office Service Leader

8/10 – Gut

Stephen, Brisbane City

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The Tower is clearly getting an internal refit, with the very 70s redwood cabinets contrasting with the very 2020s granite bathrooms. The rooms are round, so it's got a very surreal castle turret feel, which is to be respected, a good spot up above the Roma Parklands, atop the hill. The walk home from the CBD or the Valley is best consider by Uber or Taxi, that's a lot of steps on the daily counter to get back to base
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Elise am 6. Jan. 2024
Hi Stephen, Thank you for taking the time to leave a review and thank you for staying with us! You will be pleased to know that since we have now completed our bathroom remodeling after being postponed due to the pandemic, we are starting our room renovations, which we are all very excited for. We hope to host you again in the future! Kind Regards, Elise – Front Office Service Leader

8/10 – Gut

Paige

Mit einer Gruppe gereist
Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Elise am 6. Jan. 2024
Hi Paige, Thank you for taking the time to leave a review and thank you for staying with us! We hope to host you again in the future! Kind Regards, Elise – Front Office Service Leader

8/10 – Gut

Ivan

Geschäftlich gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
👍
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Elise am 31. Dez. 2023
Hi Ivan, Thank you for taking the time to leave a review and thank you for staying with us! We hope to host you again in the future! Kind Regards, Elise – Front Office Service Leader

8/10 – Gut

Jeneen

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Elise am 31. Dez. 2023
Hi Jeneen, Thank you for taking the time to leave a review and thank you for staying with us! We hope to host you again in the future! Kind Regards, Elise – Front Office Service Leader

8/10 – Gut

Thomas

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Emily am 29. Dez. 2023
Hi Thomas, Thank you for taking the time to leave a review and thank you for staying with us!We hope to host you again in the future!Kind Regards,Emily – Front Office Supervisor

10/10 – Hervorragend

Nate

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Comfortable bed, convenient location
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Emily am 29. Dez. 2023
Hi Nate, Thank you for taking the time to leave a review and thank you for staying with us!We’re very pleased that our central city location provided the perfect destination for you to access restaurants and activities all within only a few minutes’ walk and that you found our beds to be comfortable!We hope to host you again in the future!Kind Regards,Emily – Front Office Supervisor

8/10 – Gut

Julie

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice clean comfortable room with a fridge
Was very happy with my 2 night stay here. There was toiletries in reusable containers, fridge, TV. The black out curtains especially were good and not too much traffic noise, as I was on 5th floor. Would happily stay again and make use of free bus service into centre
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Emily am 27. Dez. 2023
Hi Julie, Thank you for taking the time to leave a review and thank you for staying with us!We're happy to hear that you enjoyed your stay with us and we hope to host you again in the future!Kind Regards,Emily – Front Office Supervisor

10/10 – Hervorragend

Adrian Jeffrey

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Love the place and location. Friendly staff
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Emily am 27. Dez. 2023
Hi Adrian, Thank you for taking the time to leave a review and thank you for staying with us!We’re very pleased that our central city location provided the perfect destination for you to access restaurants and activities all within only a few minutes’ walk and we’re glad that our reception staff were friendly and helpful throughout your stay and thank you for letting us know.We hope to host you again in the future!Kind Regards,Emily – Front Office Supervisor

8/10 – Gut

Bradley

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We stay there when we have to come to Brisbane. It is conveniently situated and a restaurant on site. The bathrooms have been renovated. It is really good for the price
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Emily am 27. Dez. 2023
Hi Bradley, Thank you for taking the time to leave a review and thank you for staying with us!We’re very pleased that our central city location provided the perfect destination for you to access restaurants and activities all within only a few minutes’ walk and that you thoroughly enjoyed our recently renovated bathrooms. We look forward to your next stay with us! Kind Regards,Emily – Front Office Supervisor

8/10 – Gut

Nyomi

Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Emily am 21. Dez. 2023
Hi Nyomi,Thank you for taking the time to leave a review and thank you for staying with us!We hope to host you again in the future!Kind Regards,Emily – Front Office Supervisor

10/10 – Hervorragend

Zoe

Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Emily am 9. Jan. 2024
Hi Zoe, Thank you for taking the time to leave a review and thank you for staying with us!We hope to host you again in the future!Kind Regards,Emily – Front Office Supervisor

10/10 – Hervorragend

Ray

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very close and short walk to cbd
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Emily am 18. Dez. 2023
Hi Ray, Thank you for taking the time to leave a review and thank you for staying with us!We’re very pleased that our central city location provided the perfect destination for you to access restaurants and activities all within only a few minutes’ walk.We hope to host you again in the future!Kind Regards,Emily – Front Office Supervisor

10/10 – Hervorragend

Kirsteen

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Emily am 18. Dez. 2023
Hi Kirsteen,Thank you for taking the time to leave a review and thank you for staying with us!We're happy to hear that you enjoyed your stay with us and hope to host you again in the future!Kind Regards,Emily – Front Office Supervisor

4/10 – Schlecht

Phil

Gut: Sauberkeit
Verbesserungswürdig: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Emily am 15. Dez. 2023
Hi Phil,Thank you for taking the time to leave a review and thank you for staying with us!We apologise that our hotel and services didn’t quite meet your expectations, and hope we are allowed the opportunity to accommodate you again in the future, hopefully with a much more pleasant outcome.Kind Regards,Emily – Front Office Supervisor

8/10 – Gut

Laurence

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very clean and modern. And issue was the balcony door didn’t lock
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Emily am 15. Dez. 2023
Hi Laurence, Thank you for taking the time to leave a review and thank you for staying with us!We are so pleased that you found our rooms to be comfortable and clean, we genuinely appreciate feedback from our guests about what we are doing well. We apologise for the issue experienced with your lock during your stay and thank you for bringing it to our attention. We have passed it onto our Maintenance team to handle.We hope to host you again in the future!Kind Regards,Emily – Front Office Supervisor

10/10 – Hervorragend

Zoe

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Emily am 15. Dez. 2023
Hi Zoe, Thank you for taking the time to leave a review and thank you for staying with us!We hope to host you again in the future!Kind Regards,Emily – Front Office Supervisor

6/10 – Okay

Allison

Mit einer Gruppe gereist
Greatest asset was its proximity to shops and train station!!!
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Elise am 13. Dez. 2023
Hi Allison, Thank you for taking the time to leave a review and thank you for staying with us! We're happy to hear that you enjoyed your stay with us, particularly how close we are to the hospital and the centre of Brisbane city. We hope to host you again in the future! Kind Regards, Elise – Front Office Service Leader