We are very sorry for any frustration here, Janet but we do hope that you'll consider returning to us in the future.

Hallo Kay, es freut uns zu hören, dass Sie die einzigartige Ästhetik und prominente Lage des Boston Park Plaza zu schätzen wussten. Bezüglich Ihrer Anmerkungen zur räumlichen Ausrichtung in Ihrem Zimmer, möchten wir Ihnen unseren Dank aussprechen. Es tut uns leid zu hören, dass es nicht Ihren Erwartungen entsprach. Wir nehmen Ihr Feedback sehr ernst und werden es nutzen, um die Erfahrung zukünftiger Gäste zu verbessern. Vielen Dank, dass Sie uns Ihre Bereitschaft signalisiert haben, zurückzukehren und wir freuen uns darauf, Sie in einer anderen Etage unseres Hotels willkommen zu heißen.

Hallo Gerhard,Vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihr Feedback zu Ihrem letzten Aufenthalt mitzuteilen. Es scheint, dass einige Aspekte Ihrer Erfahrung im Hotel nicht Ihren Erwartungen entsprachen.Wir entschuldigen uns für die Aussicht auf das erste Zimmer und den Lärm durch die zentrale Klimaanlage. Wir sind uns darüber im Klaren, dass diese Faktoren die Qualität Ihres Aufenthalts beeinträchtigen können, und danken Ihnen für Ihr Verständnis, dass Sie uns erlauben, das Zimmer für Sie zu wechseln. Schade allerdings, dass es im neuen Zimmer mit besserer Aussicht aufgrund der nahegelegenen Baustelle noch zu Störungen kam.Wir wissen, dass Aufenthalte in der Stadt manchmal mit Belästigungen durch Außenlärm verbunden sein können, und entschuldigen uns für etwaige Unannehmlichkeiten, die durch die Bauarbeiten in der Nähe des Hotels entstehen. Unser Team steht Gästen jederzeit zur Verfügung, um das bestmögliche Zimmer zu finden, und bietet jede notwendige Unterstützung, wie z. B. die Bereitstellung von Ohrstöpseln, um einen angenehmeren Aufenthalt zu gewährleisten.In Zukunft werden wir kontinuierlich versuchen, die Auswirkungen dieser Unannehmlichkeiten auf unsere Gäste zu reduzieren und das Gesamterlebnis unserer Gäste zu verbessern. Feedback wie Ihres hilft uns zu verstehen, in welchen Bereichen wir uns verbessern können.Wir entschuldigen uns noch einmal für die Unannehmlichkeiten, die Ihnen während Ihres Aufenthaltes entstanden sind, und hoffen, dass Sie einen erneuten Besuch bei uns in Erwägung ziehen. Wir würden uns freuen, Ihnen ein verbessertes und komfortables Erlebnis bieten zu können.Mit freundlichen Grüße.

Thank you, Elvis. We hope to see you again soon.

We appreciate the feedback, Michael.It's disheartening that we couldn't exceed your expectations and offer you the most positive experience possible. We care deeply about the satisfaction of our guests so we do hope you give us another opportunity to improve your opinion of us.

Thank you for sharing your feedback, Melanie!We are happy that you are satisfied with everything. If there's anything we could have done to make your experience with us more enjoyable, please let us know. We look forward to sharing a more positive experience with you soon.

Thank you for taking the time to leave us a 8/10 rating! We're thrilled to know we've left you with a wonderful impression. We're looking forward to hosting you again so we can share an even better experience with you at Boston Park Plaza.

Thank you for the great rating, Angela! It's wonderful we could provide a pleasant experience for you. We care about the happiness of our guests so we look forward to hosting you again soon at Boston Park Plaza. We'd like to share an even better experience with you soon.

We appreciate you taking the time to share with us your feedback. We're disappointed your time with us was anything less than perfect. We care deeply about the comfort and satisfaction of our guests so we regret that our features and amenities didn't meet your expectations. Thank you again for sharing your concerns. We'll be sure to address this with the appropriate members of our team so that we may improve moving forward. We do hope you give us another opportunity to share a more enjoyable experience with you soon.

Wir freuen uns über das Feedback. Wir sind enttäuscht, dass Sie während Ihrer Zeit bei uns solche Herausforderungen hatten. Wir bedauern, dass Sie Probleme mit dem Geräuschpegel in den Zimmern hatten und dass Ihr Aufenthalt Ihre Erwartungen nicht übertroffen hat. Der Komfort unserer Gäste liegt uns am Herzen, daher werden wir Ihre Bedenken mit unserem Team in Zukunft bearbeiten. Wir hoffen, dass Sie uns bald eine weitere Gelegenheit geben, eine positivere Erfahrung mit Ihnen zu teilen.

Thank you so much for staying with us! We hope to see you again the next time you are in Boston!

Thank you so much for staying with us! We are sorry to hear that you did not like your bathroom. Some of the bathrooms are on the smaller side since we are an older hotel (we opened in the 1920s) and the bathrooms are original to the building. We do have rooms (such as our suites) which do have larger bathrooms that you may like better the next time you stay with us.

We are so glad you enjoyed your stay with us and look forward to seeing you again the next time you are in Boston.

We are sorry to hear about the poor service you received. Please reach out to us at the hotel so we can discuss further.

Thank you for staying with us and for the kind words! We hope to see you again the next time you are in Boston!

Thank you so much for staying with us! We are so glad you enjoyed your stay and hope to see you again the next time you are in Boston!

Abigaelle, thank you for taking the time to share your feedback. We regret that your experience with our team members and certain aspects of your stay did not meet expectations. As for the daily charge, please know it covers a range of amenities and services offered. Complimentary water bottles can be requested from our front desk or housekeeping. We always strive to provide a better experience and hope you might give us another chance in the future.

Tammy, thank you for sharing your experiences. It is great to hear that our team members were able to assist with the minor issues you encountered and that you ultimately had a restful stay. The location is indeed excellent for sightseeing and exploring the city. We're looking forward to welcoming you back to the Hilton Boston Park Plaza in the future.

Thank you for the amazing rating, Jenn!We are very pleased to hear about the excellent stay we were able to share with you! It is always our highest priority to provide a satisfying experience for all of our guests. We hope you plan on staying at Hilton Boston Park Plaza soon!Thanks again for leaving your feedback!

Jay, thank you for your kind words! The team members at Hilton Boston Park Plaza are glad to hear you enjoyed your stay and appreciated the friendly service and great breakfast. We're looking forward to welcoming you back soon!

Dennis, thank you for sharing your positive experience at Hilton Boston Park Plaza. It's wonderful to hear that our team members were helpful and that you appreciated their recommendations. We're looking forward to welcoming you back soon!

Mary, thank you for your fantastic review! Hilton Boston Park Plaza is delighted to hear you enjoyed our prime location. Our team is always here to make your experience memorable. We look forward to welcoming you back soon!

Nolan, thank you for sharing your experience at Hilton Boston Park Plaza. We're thrilled you enjoyed the great location, beautiful interior, and the amenities like Off The Common restaurant. It’s wonderful to hear that you found your room clean and appreciated the convenience of our coffee and dining options. We're looking forward to welcoming you back soon!

Melanie, thank you for your fantastic feedback about Hilton Boston Park Plaza. The team is delighted to hear that you had a nice and convenient stay. We hope to welcome you back soon!

Wilmer, thank you for your review of the Hilton Boston Park Plaza. It’s great to hear you appreciated our convenient location and found the hotel to be nice. We're looking forward to welcoming you back soon.

Abubaker, thank you for taking the time to leave your feedback. Our Cozy Room is, as the name states, little. We make a great effort to ensure our guests are aware of the special room type they're booking and clearly set expectations by prominently listing the room name and giving an honest description online and offline.We apologize that your guest room was not refreshed properly and for the minimal storage space. Additionally, complimentary mini fridges and cribs are available upon request.Room service experiences are important to us, and it’s disappointing to hear yours did not meet expectations. Our team strives to offer great service at all times.Please accept our apologies for the challenges in regards to the authorization of your credit card, however we, like most hotels, require a deposit to hold your room, and authorizations may take between 5-7 business days to be released by the card's issuing bank.We hope you will give us another opportunity to serve you and that you will come back for a renewed experience.

Cherie, thank you for sharing your thoughts. The feedback regarding breakfast pricing and quality has been noted. The team continually strives to improve, and guest insights are valuable. We're glad to hear you enjoyed other aspects of Hilton Boston Park Plaza and hope to provide an even better experience on your next visit.

Thank you so much for staying with us and we are so glad you enjoyed your stay. We hope to see you again the next time you are in Boston.

Atdhe, thank you for taking the time to provide your feedback. We're sorry to hear your experience didn't meet expectations. If there were any specific issues you encountered, we would appreciate the opportunity to address them.We hope you consider giving us another chance in the future.

Beth, thank you for your feedback. Our Cozy Room is designed to be intimate, and we strive to ensure guests are well informed about this special room type. We're glad you enjoyed other aspects of your stay and hope to welcome you back to Hilton Boston Park Plaza for a renewed experience.

Emma, thank you for your excellent rating of the Hilton Boston Park Plaza. We're delighted to hear that you enjoyed your stay and took the time to share your positive experience. We're looking forward to welcoming you back soon. Safe travels!

Amanda, thank you for your positive feedback! Our Hilton Boston Park Plaza team is delighted to hear that you loved our location. We look forward to welcoming you back soon!

Thank you for this lovely review, Amanda!We're thrilled to know you had such a wonderful experience at Hilton Boston Park Plaza. We're also glad you enjoyed our prime location and proximity to so many of the city's best attractions. We look forward to hosting you again so we can share yet another fabulous experience with you!

Krisztina, thank you for sharing your thoughts. Our Cozy Room is, as the name states, little. We make a great effort to ensure our guests are aware of the special room type they're booking and have made it a priority to clearly set expectations by prominently listing the room name and giving an honest description online and offline. We have recently completed renovations on every one of our guest rooms and are looking forward to sharing many positive changes with our guests. We apologize that your guest room was not refreshed properly. The hotel would have provided additional amenities like complimentary mini fridges or cribs upon request. Regarding the authorization of your credit card, please accept our apologies for the challenges; however, we, like most hotels, require a deposit to hold your room, and authorizations may take between 5-7 business days to be released by the card's issuing bank. Your feedback is very important, and we hope you will give us another opportunity to serve you with a renewed experience.

Thank you for taking the time to share your feedback, Peter.While we're glad to hear you found your stay to be agreeable, we regret to hear your experience with us was anything less than perfect. We've shared your feedback with the appropriate members of our team and look forward to hosting you again so that we can share a more positive stay with you.

Joseph, your kind words about Hilton Boston Park Plaza are greatly appreciated. We're delighted to hear that you were very impressed and look forward to welcoming you back for another wonderful stay.

Alex, thank you for providing your feedback. Our Cozy Room is, as the name suggests, compact. We aim to ensure our guests are well-informed about the room type they are booking through clear descriptions online and offline. We are pleased to hear that you found your room clean and appreciated the great location and friendly team members. We hope you will give us another opportunity to serve you and come back for a renewed experience.

Abraham, thank you for taking the time to leave your feedback. Our Cozy Room is, as the name states, little. We make a great effort to ensure our guests are aware of the special room type they're booking and have made it a priority to clearly set expectations by prominently listing the room name and giving an honest description online and offline. In regard to the layout and amenities, we appreciate your input and will take it into consideration for future improvements.Please accept our apologies for the challenges regarding the additional fee. We, like most hotels, require a deposit to hold your room, and authorizations may take between 5-7 business days to be released by the card's issuing bank. We hope you will give us another opportunity to serve you and that you will come back for a renewed experience.

Dalton,Thank you for your feedback. Our Cozy Room is, as the name suggests, more compact. We make great efforts to ensure our guests are aware of the room type they're booking and have clearly set expectations with detailed descriptions. Your comments about the price are noted, and we are constantly evaluating our rates to ensure value for our guests. We hope you'll give us another opportunity to provide you with a renewed experience.

Margaret,The Hilton Boston Park Plaza team is delighted to hear that you found our colleagues friendly and helpful. It's great that you enjoyed the bed and pillows and that our team was able to promptly address the A/C and shower issues you mentioned. Off The Common features premium breakfast offerings, and we appreciate your understanding given Boston's pricing. Congratulations on your daughter’s graduation! We're thrilled you had a great time and hope to welcome you back soon.Best regards.

Thanks, Gregory, We are delighted that you enjoyed most aspects of your visit. We are sorry for any frustration regarding the size of the room. We do hope that you'll consider returning to us again in the future.

Thank you so much for staying with us! We are so glad you enjoyed your stay with us, and we hope to see you again the next time you are in Boston.

Christine, it's wonderful to hear you appreciated the prime location of Hilton Boston Park Plaza! We're delighted our team members were able to assist you during your stay. We look forward to your next visit and providing another exceptional experience.

Thank you for staying, Diane. We apologize for the issue with the windows and will make sure that our team address that. We do hope that you'll consider returning to us again in the future.

Jennifer, we're thrilled you had an excellent stay at Hilton Boston Park Plaza. We appreciate your positive feedback and look forward to serving you again in the future.

Thank you, Lanore. We are delighted that you've enjoyed your stay here with us. We do hope to see you back again here when you return to Boston.

Thanks, Christopher. We are delighted that you enjoyed your visit as much as you did! We hope to be able to welcome you back again soon.

We are so sorry for your loud stay. We hope you try us again the next time you are in Boston so we can redeem ourselves.

Sonja, thank you for awarding Hilton Boston Park Plaza a perfect rating on Expedia. We trust you enjoyed dining at our lobby restaurant, Off The Common. Our team is glad you had a wonderful experience. We look forward to welcoming you back on your future visits.