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Bewertungen von Fairmont Copley Plaza, Boston

4.5 out of 5
Fairmont Copley Plaza, Boston
138 Saint James Ave, Boston, MA

Bewertungen

8,6

Hervorragend

609 von insgesamt 1009 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
208 von insgesamt 1009 Gästebewertungen haben eine Bewertung von 8 - Gut" "
96 von insgesamt 1009 Gästebewertungen haben eine Bewertung von 6 - Okay" "
62 von insgesamt 1009 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
34 von insgesamt 1009 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,0/10

Sauberkeit

8,8/10

Personal & Service

8,2/10

Ausstattung

8,4/10

Zustand der Unterkunft

8,4/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Christian

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Oktober 2023
Antwort von Fairmont Copley Plaza am 16. Okt. 2023
Thank you for your review, Christian. We have received your feedback and are sorry to learn that you did not fully enjoy your stay with us. Is there anything we could have done to make the stay better? We look forward to hearing from you.

2/10 – Ungenügend

Amaya

Aufenthalt von 1 Nacht im Oktober 2022
Antwort von Fairmont Copley Plaza am 4. Nov. 2022
Please accept our sincerest apologies for your experience staying in our hotel, Amaya. Guest feedback is very important to us as it helps us understand how well we are meeting guest expectations. We apologize for any inconveniences you may have experienced and appreciate you taking the time to share your feedback.

8/10 – Gut

Verifizierter Reisender

Aufenthalt von 4 Nächten im Februar 2020
Antwort von Fairmont Copley Plaza am 6. März 2020
Thank you for your feedback. We appreciate you being our guest and we hope to have the chance to welcome you back in the future! Until then, safe travels.

10/10 – Hervorragend

Gudrun

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 5 Nächten im Februar 2020
Antwort von Fairmont Copley Plaza am 5. März 2020
Thank you for your great review, Gudrun. We appreciate you being our guest and look forward to welcoming you back again in the future.

10/10 – Hervorragend

George

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Your hotel is so stately and a grand dame. Everything is so elegant. Kudos to the staff and management.
Aufenthalt von 2 Nächten im Mai 2024

8/10 – Gut

Sofia

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
good
Aufenthalt von 2 Nächten im Mai 2024

10/10 – Hervorragend

Run

Wonderful. There was a false fire alarm but it was OK
Aufenthalt von 3 Nächten im Mai 2024

2/10 – Ungenügend

peter

Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Horrible service charged me extra after checkout, I had to call to dispute charges
Aufenthalt von 3 Nächten im Mai 2024

10/10 – Hervorragend

RICHARD

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Mai 2024

6/10 – Okay

HERNANDO, Lima

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Impressive lobby, disappointing rooms … urgent refurbish needed !
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Fairmont Copley Plaza am 22. Mai 2024
Thank you for being our guest, Hernando. We greatly value your feedback and want to assure you that all guest comments are utilized to help us improve our hotel. We regret that you did not fully enjoy your stay and hope that you will consider giving us a chance to exceed your expectations in the future. Thank you again.

2/10 – Ungenügend

emily

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Ill-maintained property. In the name of COVID 19, no fridge, no amenities. Room smells, bedding old and worn. Could not uphold the Fairmont name.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Fairmont Copley Plaza am 22. Mai 2024
Thank you for being our guest, Emily. We greatly value your feedback and want to assure you that all guest comments are utilized to help us improve our hotel. We regret that you did not enjoy your stay and hope that you will consider giving us a chance to exceed your expectations in the future. Thank you again.

6/10 – Okay

Jennifer

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
The lady that checked me in was kind of mean and I could not hear her at all. She was basically whispering.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Fairmont Copley Plaza am 22. Mai 2024
Thank you for being our guest, Jennifer. We greatly value your feedback and want to assure you that all guest comments are utilized to help us improve our hotel. We hope that you will consider giving us a chance to exceed your expectations in the future. Thank you again.

6/10 – Okay

Ricardo

Mit dem Partner gereist
Gut: Ausstattung
Habitaciones muy viejas, descuidadas y con pocas actualizaciones
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Fairmont Copley Plaza am 16. Mai 2024
Thank you for your thoughts, Ricardo. We greatly value your feedback and want to assure you that all guest comments are utilized to help us improve our hotel. We hope that you will consider giving us a chance to exceed your expectations in the future. Thank you again

8/10 – Gut

Layne

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Fairmont Copley Plaza am 16. Mai 2024
Thank you for your thoughts, Layne. We greatly value your feedback and want to assure you that all guest comments are utilized to help us improve our hotel. We hope that you will consider giving us a chance to exceed your expectations in the future. Thank you again.

10/10 – Hervorragend

Christina, Batavia

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Easy to get around and beautiful property
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Fairmont Copley Plaza am 16. Mai 2024
Thank you for being our guest, Christina! We are delighted to learn you enjoyed your stay at Fairmont Copley Plaza. Please come back soon!

2/10 – Ungenügend

Melissa

Verbesserungswürdig: Personal & Service
Room wasn’t prepared. Second bed for family of 4 had not bedding. Waited 3hours before bedding was received.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Fairmont Copley Plaza am 16. Mai 2024
Thank you for being our guest, Melissa. We greatly value your feedback and want to assure you that all guest comments are utilized to help us improve our hotel. We regret that you did not enjoy your stay nd hope that you will consider giving us a chance to exceed your expectations in the future. Thank you again.

10/10 – Hervorragend

Meruyert

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 6 Nächten im Mai 2024
Antwort von Fairmont Copley Plaza am 12. Mai 2024
Thank you for being our guest, Meruyert! We are delighted to learn you enjoyed your stay at Fairmont Copley Plaza. Please come back soon!

10/10 – Hervorragend

Richard

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We love this hotel and stay there whenever we're in Boston. It's very convenient to several restaurants we like, as well as the subway and the Museum of Fine Arts.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Fairmont Copley Plaza am 10. Mai 2024
Thank you for being our guest, Richard! We are delighted we could welcome you back to Boston and are happy to learn you enjoyed another wonderful stay at Fairmont Copley Plaza. We hope that you will come back soon!

10/10 – Hervorragend

Kristina

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Antwort von Fairmont Copley Plaza am 10. Mai 2024
Thank you for being our guest, Kristina! We are delighted to learn you enjoyed your stay at Fairmont Copley Plaza. Please come back soon!

10/10 – Hervorragend

Natalie

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im April 2024
Antwort von Fairmont Copley Plaza am 2. Mai 2024
Thank you for being our guest, Natalie! We are delighted to learn you enjoyed your stay at Fairmont Copley Plaza. Please come back soon!

10/10 – Hervorragend

Suwitda

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Clean and friendly staffs. I love staying in this historic hotel to learn more culture and history of Boston. Very outstanding and unique experience. Safe and convenient to get to subway, shopping, dining.
Aufenthalt von 2 Nächten im April 2024
Antwort von Fairmont Copley Plaza am 2. Mai 2024
Thank you for being our guest, Suwitda! We are delighted to learn you enjoyed your stay at Fairmont Copley Plaza. Please come back soon!

8/10 – Gut

John

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Construction directly in front of hotel was not disclosed at booking. We would not have paid additional money for a front facing Cooley Square view room… when in fact there was no Cooley Square to actually view. Extremely disappointing. Also due to a “mechanical” issue with our room, we were not allowed to gain access to our room until well after 7pm. Not great after a long journey from the West Coast.
Aufenthalt von 2 Nächten im April 2024
Antwort von Fairmont Copley Plaza am 3. Mai 2024
Thank you for being our guest and for leaving your helpful feedback, John. We apologize that we did not exceed your expectations and that you experienced challenges during your visit. This is not the norm at our hotel and we will be sure to address the issues. Thank you again; we hope to have you as our guest again in the future so that we may make amends.

10/10 – Hervorragend

Hakan

Aufenthalt von 2 Nächten im April 2024
Antwort von Fairmont Copley Plaza am 2. Mai 2024
Thank you for being our guest, Hakan! We are delighted to learn you enjoyed your stay at Fairmont Copley Plaza. Please come back soon!

10/10 – Hervorragend

Kenneth

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
There is a beautiful grand lobby and the property was quiet so I can sleep well despite being on the first level close to the streets. The room was spacious and comfortable.
Aufenthalt von 3 Nächten im März 2024
Antwort von Fairmont Copley Plaza am 16. Apr. 2024
Thank you for being our guest, Kenneth! We are delighted to learn you enjoyed your stay at Fairmont Copley Plaza. Please come back soon!

8/10 – Gut

Elaine

Geschäftlich gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent location and great accessibility.
Aufenthalt von 4 Nächten im April 2024
Antwort von Fairmont Copley Plaza am 16. Apr. 2024
Thank you for being our guest, Elaine! We are delighted to learn you enjoyed your stay at Fairmont Copley Plaza. Please come back soon!

10/10 – Hervorragend

Nathalie

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beautiful hotel in the perfect spot. My only critique would be the size of the bathrooms. Granted it’s an old hotel but the tiny bathroom is difficult to manage even for one person
Aufenthalt von 2 Nächten im April 2024
Antwort von Fairmont Copley Plaza am 16. Apr. 2024
Thank you for being our guest, Nathalie! We are delighted to learn you enjoyed your stay at Fairmont Copley Plaza. Please come back soon!

10/10 – Hervorragend

Jose

Aufenthalt von 1 Nacht im April 2024
Antwort von Fairmont Copley Plaza am 2. Mai 2024
Thank you for being our guest, Jose! We are delighted to learn you enjoyed your stay at Fairmont Copley Plaza. Please come back soon!

10/10 – Hervorragend

CHRISTIAN

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent and very friendly staff.
Aufenthalt von 2 Nächten im April 2024
Antwort von Fairmont Copley Plaza am 16. Apr. 2024
Thank you for being our guest, Christian! We are delighted to learn you enjoyed your stay at Fairmont Copley Plaza. Please come back soon!

10/10 – Hervorragend

Joel

Aufenthalt von 1 Nacht im April 2024
Antwort von Fairmont Copley Plaza am 2. Mai 2024
Thank you for being our guest, Joel! We are delighted to learn you enjoyed your stay at Fairmont Copley Plaza. Please come back soon!

10/10 – Hervorragend

Linda, Glendora

Gut: Sauberkeit
Aufenthalt von 6 Nächten im März 2024
Antwort von Fairmont Copley Plaza am 16. Apr. 2024
Thank you for being our guest, Linda! We are delighted to learn you enjoyed your stay at Fairmont Copley Plaza. Please come back soon!

10/10 – Hervorragend

Xian

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 7 Nächten im März 2024
Antwort von Fairmont Copley Plaza am 16. Apr. 2024
Thank you for being our guest, Xian! We are delighted to learn you enjoyed your stay at Fairmont Copley Plaza. Please come back soon!

10/10 – Hervorragend

Chris

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Fairmont Copley Plaza am 16. Apr. 2024
Thank you for being our guest, Chris! We are delighted to learn you enjoyed your stay at Fairmont Copley Plaza. Please come back soon!

10/10 – Hervorragend

Eduardo

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
One of the most beautiful hotels I’ve stayed in. The staff made me feel welcomed and familiar. The food at the restaurant was superb as was the room service. And then there was CORI the canine ambassador…what can I sey, simply adorable!
Aufenthalt von 4 Nächten im März 2024
Antwort von Fairmont Copley Plaza am 3. Apr. 2024
Thank you for being our guest, Eduardo! We are delighted to learn you enjoyed your stay at Fairmont Copley Plaza. Please come back soon!

10/10 – Hervorragend

Maren

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beautiful, historic hotel in the heart of Boston, with outstanding service. The room was larger than average, with comfortable beds and very clean. The staff, from valet to restaurant provided outstanding service. We highly recommend!
Aufenthalt von 3 Nächten im März 2024
Antwort von Fairmont Copley Plaza am 3. Apr. 2024
Thank you for being our guest, Maren! We are delighted to learn you enjoyed your stay at Fairmont Copley Plaza. Please come back soon!

8/10 – Gut

Erica

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Lovely hotel with exceptional staff who were gracious and helpful. With the exception of one bell hop upon my departure. He wouldn’t let me use take the luggage cart outside to the sidewalk to load my car so I had to carry my belongings from the vestibule to the sidewalk.
Aufenthalt von 2 Nächten im März 2024
Antwort von Fairmont Copley Plaza am 3. Apr. 2024
Thank you for being our guest, Erica. We are glad you enjoyed your overall stay and wish to apologize for the incident prior to your departure. We hope that you will allow us an opportunity to make amends during a future stay. Thank you again.

10/10 – Hervorragend

Lili, Paris

Aufenthalt von 3 Nächten im März 2024
Antwort von Fairmont Copley Plaza am 2. Mai 2024
Thank you for being our guest, Lili! We are delighted to learn you enjoyed your stay at Fairmont Copley Plaza. Please come back soon!

10/10 – Hervorragend

Cynthia

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 5 Nächten im März 2024
Antwort von Fairmont Copley Plaza am 3. Apr. 2024
Thank you for being our guest, Cynthia! We are delighted to learn you enjoyed your stay at Fairmont Copley Plaza. Please come back soon!

10/10 – Hervorragend

frank

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im März 2024
Antwort von Fairmont Copley Plaza am 3. Apr. 2024
Thank you for being our guest, Frank! We are delighted to learn you enjoyed your stay at Fairmont Copley Plaza. Please come back soon!

10/10 – Hervorragend

SANDRA, Bogota

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
El hotel es divino, el personal amable, las habitaciones limpias , lindas y eapaciosas, la zona es segura y perfecta con tiendas y lugares para caminar, el metro queda a pocos pasos.
Aufenthalt von 1 Nacht im März 2024
Antwort von Fairmont Copley Plaza am 3. Apr. 2024
Thank you for being our guest, Sandra! We are delighted to learn you enjoyed your stay at Fairmont Copley Plaza. Please come back soon!

8/10 – Gut

Robert

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 7 Nächten im März 2024
Antwort von Fairmont Copley Plaza am 3. Apr. 2024
Thank you for being our guest, Robert. We hope that you enjoyed your stay and that we will see you again soon. Until then, we wish you safe travels.

10/10 – Hervorragend

stephen

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von Fairmont Copley Plaza am 3. Apr. 2024
Thank you for being our guest, Stephen! We are delighted to learn you enjoyed your stay at Fairmont Copley Plaza. Please come back soon!

6/10 – Okay

Amy, Simi Valley

Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Fairmont Copley Plaza am 3. Apr. 2024
Thank you for being our guest, Amy. We hope that you enjoyed your stay and that we will see you again soon. Until then, we wish you safe travels.

10/10 – Hervorragend

Beatriz

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Location
Aufenthalt von 3 Nächten im März 2024
Antwort von Fairmont Copley Plaza am 3. Apr. 2024
Thank you for being our guest, Beatriz! We are delighted to learn you enjoyed your stay at Fairmont Copley Plaza. Please come back soon!

10/10 – Hervorragend

Steven

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent.
Aufenthalt von 3 Nächten im März 2024
Antwort von Fairmont Copley Plaza am 25. März 2024
Thank you for being our guest, Steven! We are delighted to learn you enjoyed your stay at Fairmont Copley Plaza. Please come back soon!

6/10 – Okay

Younes

Gut: Sauberkeit und Personal & Service
Aufenthalt von 6 Nächten im Dezember 2023
Antwort von Fairmont Copley Plaza am 22. März 2024
Thank you for your review, Younes. We have received your feedback and are sorry to learn that you did not enjoy your stay with us. Is there anything we could have done to make the stay better? We look forward to hearing from you.

10/10 – Hervorragend

Tracy

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I loved the beautiful architecture and cleanliness of the whole hotel. Staff were friendly and helpful. I would stay here a million times over!!!
Aufenthalt von 1 Nacht im März 2024
Antwort von Fairmont Copley Plaza am 22. März 2024
Thank you for being our guest, Tracy! We are delighted to learn you enjoyed your stay at Fairmont Copley Plaza. Please come back soon!

2/10 – Ungenügend

Walter

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im März 2024
Antwort von Fairmont Copley Plaza am 22. März 2024
Thank you for your review, Walter. We have received your feedback and are sorry to learn that you did not enjoy your stay with us. Is there anything we could have done to make the stay better? We look forward to hearing from you.

8/10 – Gut

Katherine

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Staff were pleasant. Hotel clean and tidy. Breakfast was over priced and limited
Aufenthalt von 2 Nächten im März 2024
Antwort von Fairmont Copley Plaza am 18. März 2024
Thank you for being our guest, Katherine. We are glad to see that you enjoyed your overall stay and appreciate you taking the time to share your feedback. We hope that you will come stay with us again soon.

10/10 – Hervorragend

molly

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great walkability, lived the wok bar drinks, food and vibe
Aufenthalt von 3 Nächten im März 2024
Antwort von Fairmont Copley Plaza am 18. März 2024
Thank you for being our guest, Molly! We are delighted to learn you enjoyed your stay at Fairmont Copley Plaza. Please come back soon!

10/10 – Hervorragend

Melissa

Gut: Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von Fairmont Copley Plaza am 18. März 2024
Thank you for being our guest, Melissa! We are delighted to learn you enjoyed your stay at Fairmont Copley Plaza. Please come back soon!