The overall stay we had was fine. The property could use some touch ups. We requested rooms with our travel party to be close together but we ended up being separated and on different floors. One employee at the front desk, Warren, was very unfriendly and unhelpful, seemed extremely irritated whenever we had questions, Was very rude to someone else in our travel party, and generally never seemed approachable. The rest of the staff made our stay really great though. Special shout out to Maria who was super joyful and sweet to our kids every morning at breakfast, and another special shout out to Carla the housekeeper who did a great job and was so kind to us, especially my kiddos.