Lieber Christ,Wir freuen uns, Ihre positive Bewertung zu unserem Hotel zu lesen, vielen Dank!Wir hoffen aufrichtig, dass Sie bald wiederkommen, Graziano Pontarelli, Front Office Manager

Lieber Boris,vielen Dank für Ihre hervorragende Bewertung unseres Hotels.Schön zu sehen, dass alles gut gelaufen ist und Sie Ihren Aufenthalt in unserem Haus genossen haben.Hoffentlich bleiben Sie wieder hier.Aufrichtig, Graziano Pontarelli, Front Office Manager

Liebe Horst,vielen Dank für Ihre freundliche Bewertung zu Ihrem Aufenthalt in unserem Hotel. Wir freuen uns, dass wir Ihre Erwartungen erfüllt haben.Wir hoffen, Sie noch einmal zu einem weiteren großartigen Erlebnis begrüßen zu dürfen.Mit freundlichen Grüßen, Eleonora Smorlesi, Resident Manager

Dear Christian, thank you for taking the time to review your stay at our hotel. We want our Guests to feel recharged and inspired and we are delighted to have hit the mark on your visit! We would love to have you with us again! Sincerely, Eleonora Smorlesi Resident Manager

Dear Guest, We thank you very much for taking the time to review and leave your feedback regarding your recent experience with us. We regret to learn your stay has not been satisfying and we would like to make our apologies for not exceeding your expectations, especially for what concerns the cleanliness of the room. We kindly inform you that your report will be used as an useful cue to keep on improving the quality of our service and guarantee a level of cleanliness that lives up to our usual standards. Regarding the ac problem you reported, we kindly would like to point out that if you had immediately contacted the reception, our staff could have intervened as our system allows us to set both the heating and the air conditioning at any time of the year. Hoping to have a second opportunity to show you the real value of our property and services in the future, we send our best regards. Eleonora Smorlesi Resident Manager

Dear Anonymous, thank you for your review. We are glad to hear that your stay in our house was satisfactory, despite not perfect. We would like to ask if you can be so kind, and provide us any further details about those services that, in your opinion, could be improved. Looking forward to hearing from you, we send you our best regards. Eleonora Smorlesi Resident Manager

Dear Iwona, thank you for sharing your impressions on your stay at our hotel. Your feedback is very important to us. We are delighted to read your kind words of appreciation and we would like to thank you for recognizing the quality of our service. Looking forward to serving once more your lodging needs, our kind regards, Graziano Pontarelli, Front Office Manager

Dear Loredana,We are delighted to read your amazing review about our our hotel, thanks a lot! We truly hope you will come back soon, sincerely, Graziano Pontarelli, Front Office Manager