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Bewertungen von The Riverside Hotel, BW Premier Collection

3.5 out of 5
The Riverside Hotel, BW Premier Collection
2900 W. Chinden Boulevard, Boise, ID

Bewertungen

9,2

Wunderbar

720 von insgesamt 1021 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
173 von insgesamt 1021 Gästebewertungen haben eine Bewertung von 8 - Gut" "
76 von insgesamt 1021 Gästebewertungen haben eine Bewertung von 6 - Okay" "
34 von insgesamt 1021 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
18 von insgesamt 1021 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,2/10

Sauberkeit

9,2/10

Personal & Service

9,2/10

Ausstattung

9,0/10

Zustand der Unterkunft

8,8/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Sam Rachal

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The hotel is located next to a walking/biking trail. There is live entertainment during breakfast and at night poolside. The parking lot seems to be safe at night.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Jennifer am 28. Mai 2024
We are so happy you enjoyed your stay with us!

10/10 – Hervorragend

Leslie

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von JS am 28. Mai 2024
Thank you so much for sharing your experience and we are so happy you enjoyed your stay! Please come back and visit us again, soon!

8/10 – Gut

kathy

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Mai 2024
Antwort von JS am 28. Mai 2024
Thank you so much for sharing your experience and we are so happy you enjoyed your stay! Please come back and visit us again, soon!

8/10 – Gut

Terry

Gut: Sauberkeit und Zustand der Unterkunft
Close to riverwalk
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Jennifer am 24. Mai 2024
We are so happy you enjoyed your stay with us!

10/10 – Hervorragend

Candy

Mit dem Partner gereist, Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We love this hotel, we stay frequently. The staff are always wonderful and the hotel in general is amazing
Aufenthalt von 2 Nächten im Mai 2024
Antwort von JS am 21. Mai 2024
Thank you so much for sharing your experience and we are so happy you enjoyed your stay! Please come back and visit us again, soon!

10/10 – Hervorragend

Richard

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I really enjoyed my experience. Stayed one night. Great location and great amenities.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von JS am 21. Mai 2024
Thank you so much for sharing your experience and we are so happy you enjoyed your stay! Please come back and visit us again, soon!

10/10 – Hervorragend

Jessica

Mit der Familie gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
I loved that there was a little of everything for everyone there. Especially with the outdoor pool area
Aufenthalt von 1 Nacht im Mai 2024
Antwort von JS am 21. Mai 2024
Thank you so much for sharing your experience and we are so happy you enjoyed your stay! Please come back and visit us again, soon!

10/10 – Hervorragend

Olivia

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice staff. Great pool , hot tub, excercise facilities, and restaurants.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von JS am 21. Mai 2024
Thank you so much for sharing your experience and we are so happy you enjoyed your stay! Please come back and visit us again, soon!

4/10 – Schlecht

Rachel, Sumner

Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Moldy smelling, dirty
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Jennifer am 20. Mai 2024
We’re very sorry to hear that our service did not satisfy your expectations. We set a high standard for ourselves and want every guest to have a great experience. We would like to reach out to better understand your experience, but we are unable to locate you with only your public name. Please call the hotel directly and ask for our General Manager, Kathy Pidgeon.

10/10 – Hervorragend

Amanda

Mit Haustieren gereist, Geschäftlich gereist, Mit der Familie gereist
Gut: Ausstattung und Zustand der Unterkunft
Great stay. Will Stay here every time I visit. Thanks.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von JS am 15. Mai 2024
Thank you so much for sharing your experience and we are so happy you enjoyed your stay! Please come back and visit us again, soon!

10/10 – Hervorragend

Bryan

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great place and loved the outdoor restaurant
Aufenthalt von 1 Nacht im Mai 2024
Antwort von JS am 15. Mai 2024
Thank you so much for sharing your experience and we are so happy you enjoyed your stay! Please come back and visit us again, soon!

10/10 – Hervorragend

Carlos

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff was excellent
Aufenthalt von 1 Nacht im Mai 2024
Antwort von JS am 13. Mai 2024
Thank you so much for sharing your experience and we are so happy you enjoyed your stay! Please come back and visit us again, soon!

10/10 – Hervorragend

Zachary

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Pool situation is frustrating currently but when both pools are open I think it will be awesome
Aufenthalt von 2 Nächten im Mai 2024
Antwort von JS am 13. Mai 2024
Thank you so much for sharing your experience and we are so happy you enjoyed your stay! Please come back and visit us again, soon!

6/10 – Okay

Amy

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Being on the river was the best part. Beautiful walk-scooter rides. Rooms were loud. We were on the first floor, and the people above us were up all night. And we had our white noise machine full blast. Other complaint would be the pool service. Waitress stayed on one side of the pool, when she finally came to the other end, I asked if I could order a drink, She said, “no, I’m doing something.” Then she went down to the other end and took several orders. Unreal. And not enough chairs for the amount of people staying at that hotel. Wasn’t impressed to say the least.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Jennifer am 15. Mai 2024
Hello Amy, we want to extend our sincerest apologies concerning this issue. Our General Manager is available if you would like to discuss the details of this mishap. Please call the hotel and ask for Kathy Pidgeon.

8/10 – Gut

Dudley

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
An excellent breakfast is included and the outside area is pristine and the rooms have been remodeled
Aufenthalt von 1 Nacht im Mai 2024
Antwort von JS am 13. Mai 2024
Thank you so much for sharing your experience and we are so happy you enjoyed your stay! Please come back and visit us again, soon!

10/10 – Hervorragend

Nicole Lee

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von JS am 13. Mai 2024
Thank you so much for sharing your experience and we are so happy you enjoyed your stay! Please come back and visit us again, soon!

6/10 – Okay

Meghan

Gut: Personal & Service und Ausstattung
It smells like old cigarettes
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Jennifer am 7. Mai 2024
We’re very sorry to hear that as we are a nonsmoking hotel. Should you wish to discuss your stay further, please call the hotel and ask for our General Manager, Kathy Pidgeon.

8/10 – Gut

Sharon

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
There was hair in a ur shower.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Jennifer am 7. Mai 2024
We’re very sorry to hear that! Should, you wish to discuss your stay further, please call the hotel and ask for our General Manager, Kathy Pidgeon.

8/10 – Gut

Peter

Mit Haustieren gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Pros: great location and facilities. Right next to a walking trail that goes along the river. Restaurant and bar were nice. Cons: $50 per pet cleaning fee, even for one night! Ouch! Be ready to wait at the front desk for at least 10 minutes watching the staff on the phone.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Jennifer am 7. Mai 2024
Thank you for your feedback. We always appreciate hearing from our guests, be it good or bad as this is how we can improve.

8/10 – Gut

Brooke

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Large property. Rooms were dated. Staff nice. Food at restaurants onsite was good and great happy hour.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von JS am 6. Mai 2024
Thank you so much for sharing your experience and we are so happy you enjoyed your stay! Please come back and visit us again, soon!

10/10 – Hervorragend

Nani

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von JS am 23. Mai 2024
Thank you so much for sharing your experience and we are so happy you enjoyed your stay! Please come back and visit us again, soon!

2/10 – Ungenügend

Nikkita

Mit dem Partner gereist
Gut: Sauberkeit und Zustand der Unterkunft
Extremely loud kids screaming all night up and down the halls... was told the room i was promised was not avail after i already payed the hundreds of dollars then offered a 12 dollar refund out of 300 then was told my room was empty and that another couple never showed up but would not let me move rooms like why tf even tell me then??...everything closes super early bars/ restaurants/ pool.... woke up next day the v power went out while I'm in the shower washing my hair and did not ever come back on spent the entire morning in the dark trying to pack and get ready...literally the worst experience I've ever had not even offered a free night nothing I'm highly disappointed
Aufenthalt von 1 Nacht im April 2024
Antwort von Jennifer am 3. Mai 2024
We’re very sorry to hear that our service did not satisfy your expectations. We set a high standard for ourselves and want every guest to have a great experience. We would like to reach out to better understand your experience, but we are unable to locate you with only your public name. Please call the hotel directly and ask for our General Manager, Kathy Pidgeon.

10/10 – Hervorragend

Jane

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We love everything!
Aufenthalt von 1 Nacht im Mai 2024
Antwort von JS am 6. Mai 2024
Thank you so much for sharing your experience and we are so happy you enjoyed your stay! Please come back and visit us again, soon!

10/10 – Hervorragend

Damien

Aufenthalt von 1 Nacht im April 2024
Antwort von JS am 3. Mai 2024
Thank you so much for sharing your experience and we are so happy you enjoyed your stay! Please come back and visit us again, soon!

10/10 – Hervorragend

Jacob

Gut: Ausstattung
Great
Aufenthalt von 1 Nacht im April 2024
Antwort von JS am 1. Mai 2024
Thank you so much for sharing your experience and we are so happy you enjoyed your stay! Please come back and visit us again, soon!

10/10 – Hervorragend

Lauren

Aufenthalt von 1 Nacht im April 2024
Antwort von JS am 21. Mai 2024
Thank you so much for sharing your experience and we are so happy you enjoyed your stay! Please come back and visit us again, soon!

10/10 – Hervorragend

Simon, Weston

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 2 Nächten im April 2024
Antwort von JS am 21. Mai 2024
Thank you so much for sharing your experience and we are so happy you enjoyed your stay! Please come back and visit us again, soon!

4/10 – Schlecht

Christopher

Mit dem Partner gereist
Gut: Personal & Service und Ausstattung
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
When we walked into our room I had noticed a massive spider crawling along the wall. My wife is terrified of them and so I had to handle the situation. It’s unsettling to find out that the property doesn’t have any service to prevent this situation.
Aufenthalt von 2 Nächten im April 2024
Antwort von Jennifer am 29. Apr. 2024
Hello Christopher, we want to extend our sincerest apologies concerning this issue. We do have a service and will be contacting them and appreciate you letting us know.

6/10 – Okay

Elizabeth

Gut: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im April 2024
Antwort von Jennifer am 30. Apr. 2024
We would like to hear how we can improve. Please call the hotel and ask for our General Manager, Kathy Pidgeon.

8/10 – Gut

Meryl

Mit der Familie und kleinen Kindern gereist, Geschäftlich gereist
Gut: Sauberkeit
Verbesserungswürdig: Personal & Service
The wait for breakfast buffet was a bit long!
Aufenthalt von 3 Nächten im April 2024
Antwort von JS am 29. Apr. 2024
Thank you so much for sharing your experience and we are so happy you enjoyed your stay! Please come back and visit us again, soon!

10/10 – Hervorragend

Kristi

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This hotel is fun, fun, fun!! Amazing breakfast, gorgeous interior, live music, several restaurants, and the best of all: the river walk and all the trails. Awesome.
Aufenthalt von 2 Nächten im April 2024
Antwort von JS am 29. Apr. 2024
Thank you so much for sharing your experience and we are so happy you enjoyed your stay! Please come back and visit us again, soon!

10/10 – Hervorragend

Rick

The Greenbelt next to the Hotel.
Aufenthalt von 2 Nächten im April 2024
Antwort von JS am 29. Apr. 2024
Thank you so much for sharing your experience and we are so happy you enjoyed your stay! Please come back and visit us again, soon!

10/10 – Hervorragend

DeAnn

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We enjoyed a very well kept, clean facility. Our check in went smoothly with friendly helpful staff. Our room was clean and quiet.
Aufenthalt von 1 Nacht im April 2024
Antwort von JS am 29. Apr. 2024
Thank you so much for sharing your experience and we are so happy you enjoyed your stay! Please come back and visit us again, soon!

8/10 – Gut

Jessica

Gut: Sauberkeit und Zustand der Unterkunft
Nice but too much for pet policy
Aufenthalt von 1 Nacht im April 2024
Antwort von JS am 25. Apr. 2024
Thank you so much for sharing your experience and we are so happy you enjoyed your stay! Please come back and visit us again, soon!

10/10 – Hervorragend

Jennifer

Mit Haustieren gereist, Mit der Familie gereist
This was a great stay and we had our dog with us. It’s an awesome pet area fenced in and a river view. The breakfast was also excellent. Very clean and comfortable stay. I would stay here again for sure.
Aufenthalt von 1 Nacht im April 2024
Antwort von JS am 24. Apr. 2024
Thank you so much for sharing your experience and we are so happy you enjoyed your stay! Please come back and visit us again, soon!

10/10 – Hervorragend

darrell

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff went above and beyond to make sure our stay was comfortable! Dining options were excellent. Loved the outdoor options. Would definitely stay here again.
Aufenthalt von 1 Nacht im April 2024
Antwort von JS am 23. Apr. 2024
Thank you so much for sharing your experience and we are so happy you enjoyed your stay! Please come back and visit us again, soon!

10/10 – Hervorragend

Travis J

Geschäftlich gereist, Mit dem Partner gereist
Gut: Ausstattung
We love staying here. They are always kind and go above and beyond.
Aufenthalt von 4 Nächten im April 2024
Antwort von JS am 1. Mai 2024
Thank you so much for sharing your experience and we are so happy you enjoyed your stay! Please come back and visit us again, soon!

8/10 – Gut

rochelle

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 3 Nächten im April 2024
Antwort von JS am 13. Mai 2024
Thank you so much for sharing your experience and we are so happy you enjoyed your stay! Please come back and visit us again, soon!

10/10 – Hervorragend

Hanna

Mit der Familie und kleinen Kindern gereist, Mit Haustieren gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location! Amenities awesome! Like a mini resort!
Aufenthalt von 3 Nächten im April 2024
Antwort von JS am 22. Apr. 2024
Thank you so much for sharing your experience and we are so happy you enjoyed your stay! Please come back and visit us again, soon!

10/10 – Hervorragend

Carole

Aufenthalt von 2 Nächten im April 2024
Antwort von JS am 22. Apr. 2024
Thank you so much for sharing your experience and we are so happy you enjoyed your stay! Please come back and visit us again, soon!

10/10 – Hervorragend

Marianne

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von JS am 9. Mai 2024
Thank you so much for sharing your experience and we are so happy you enjoyed your stay! Please come back and visit us again, soon!

10/10 – Hervorragend

Patrick

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
It perfect but exceeded my expectations. Really nice clean rooms. Friendly and excellent service. Much better than average dining and entertainment. My new top choice for my stays in Boise.
Aufenthalt von 2 Nächten im April 2024
Antwort von JS am 19. Apr. 2024
Thank you so much for sharing your experience and we are so happy you enjoyed your stay! Please come back and visit us again, soon!

10/10 – Hervorragend

Patricia

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Had a very nice stay
Aufenthalt von 1 Nacht im April 2024
Antwort von JS am 15. Apr. 2024
Thank you so much for sharing your experience and we are so happy you enjoyed your stay! Please come back and visit us again, soon!

10/10 – Hervorragend

Michael

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We have stayed here many times. It is always clean, quiet and has wonderful dining options.
Aufenthalt von 1 Nacht im April 2024
Antwort von JS am 22. Apr. 2024
Thank you so much for sharing your experience and we are so happy you enjoyed your stay! Please come back and visit us again, soon!

8/10 – Gut

Mary

Aufenthalt von 6 Nächten im April 2024
Antwort von JS am 6. Mai 2024
Thank you so much for sharing your experience and we are so happy you enjoyed your stay! Please come back and visit us again, soon!

10/10 – Hervorragend

Kerri

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Loved the pool and restaurant!
Aufenthalt von 1 Nacht im April 2024
Antwort von JS am 15. Apr. 2024
Thank you so much for sharing your experience and we are so happy you enjoyed your stay! Please come back and visit us again, soon!

10/10 – Hervorragend

Estavan

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
My son and my love went to the Riverside. I decided not to rent them a car as most of what they were doing was pretty close by. The drivers didnt have to go the extra distance and they did. The hotel staff also recieves extra thumbs up as they were kind, complimentory, and went above to make their stay extra special. Im forever grateful!
Aufenthalt von 3 Nächten im April 2024
Antwort von JS am 9. Apr. 2024
Thank you so much for sharing your experience and we are so happy you enjoyed your stay! Please come back and visit us again, soon!

10/10 – Hervorragend

Mark

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very nicely taken care of - great property
Aufenthalt von 1 Nacht im April 2024
Antwort von JS am 9. Apr. 2024
Thank you so much for sharing your experience and we are so happy you enjoyed your stay! Please come back and visit us again, soon!

10/10 – Hervorragend

Amanda

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great atmosphere, amenities, pools, close to everything and greenbelt near by. Kids had a blast as well. Will definitely be coming back soon.
Aufenthalt von 1 Nacht im April 2024
Antwort von JS am 8. Apr. 2024
Thank you so much for sharing your experience and we are so happy you enjoyed your stay! Please come back and visit us again, soon!

10/10 – Hervorragend

Mark

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Friendly staff
Aufenthalt von 2 Nächten im April 2024
Antwort von JS am 8. Apr. 2024
Thank you so much for sharing your experience and we are so happy you enjoyed your stay! Please come back and visit us again, soon!