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Bewertungen von Americas Best Value Inn & Suites Boise

2.5 out of 5
Americas Best Value Inn & Suites Boise
2525 W Sunrise Rim Rd, Boise, ID

Bewertungen

4,4
88 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
105 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 8 - Gut" "
152 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 6 - Okay" "
204 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
451 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

4,2/10

Sauberkeit

5,4/10

Personal & Service

4,2/10

Ausstattung

4,0/10

Zustand der Unterkunft

4,6/10

Umweltfreundlichkeit

Bewertungen

2/10 – Ungenügend

Heidi

Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It wasn’t clean, nicotine was dripping down the walls, there were holes burnt in the curtains, broken lampshades. I’d rather sleep in my car.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Reviews Team am 11. Mai 2024
We appreciate your feedback we will look into it and work hard to make better place to stay

2/10 – Ungenügend

Katarina

Mit einer Gruppe gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Very disgusting rooms, stains on curtains, blankets, and sheets. Room and hallway smelt of garbage. Gunshots fired at someone in the parking lot and was the second shooting in the month.
Aufenthalt von 2 Nächten im April 2024
Antwort von Reviews team am 24. Apr. 2024
We appreciate your feedback and our team is investigating regarding this incident and will look into this and work on making the hotel better place to stay

2/10 – Ungenügend

Lawrence

Geschäftlich gereist, Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
A very bad experience for me and my family. The staff wanted more money, the doors were not locked and the room was dirty and had a bad smell, the bed had food under the cover but it was made up. The only good thing was the view of the mountains... Disappointed
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 8. Apr. 2024
Dear Lawrence,While we're happy to know that you enjoyed our amazing views, we're sorry to hear about any cleanliness or upkeep concerns during your visit, as these matters are very important to us. Your feedback will be used to ensure that an experience like the one you described doesn't happen again in the future. Thank you, and we hope to see you again soon.

4/10 – Schlecht

Amy

Mit der Familie gereist
You get what you pay for at this motel. It's run down, in a sketchy area with questionable people living in it and around it. Staff is not friendly and openly talk about guests in their language.
Aufenthalt von 2 Nächten im März 2024
Antwort von Guest Relations am 29. März 2024
Dear Amy,We're sorry to hear that you didn't have a good time with us overall. The upkeep of our accommodations is one of our top priorities, so it's unfortunate to hear that this wasn't reflected during your recent visit. In addition, please accept our apologies for any perceived rudeness. All of your comments will be discussed internally, as our team is always looking to make improvements. Thank you, and we hope you'll consider giving us another chance soon.

8/10 – Gut

Jennifer

Gut: Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von Reviews response Team am 14. Apr. 2024
Thank you for staying with us we appreciate your feedback

4/10 – Schlecht

David

Geschäftlich gereist, Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
dirty and ants in the room! they didn’t even do a partial refund!
Aufenthalt von 1 Nacht im März 2024
Antwort von Guest Relations am 15. März 2024
Dear David,Thank you so much for taking the time to leave us your feedback. We're sorry to hear about any cleanliness concerns during your visit. While we treat our property regularly, we'll be sure to have our pest control and housekeeping teams look into all of your comments further. For all billing inquiries, please consider reaching out to the third-party site you booked with, as they will be the best ones to assist you. Please consider giving us another chance soon; we're confident that we can impress you.

8/10 – Gut

Olga

Geschäftlich gereist
Gut: Personal & Service
True definition of best value inn. You will get what you need for the price, but don’t expect a luxurious stay.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Front desk am 14. Apr. 2024
Thank you for staying with us we appreciate your feedback

6/10 – Okay

Jeremy

Aufenthalt von 3 Nächten im Februar 2024
Antwort von Reviews team am 14. Apr. 2024
Thank you for staying with us we appreciate your feedback

4/10 – Schlecht

dean

Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The first picture for this hotel is a lovely pool, there is no pool. The front desk person was not at the desk and when I called they came out of a filthy room full of people. The external doors don’t have locks and they don’t hear the common areas of the hotel. This room is ok, the place is pretty nasty.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Guest Relations am 15. Feb. 2024
Dear Dean,Though we are grateful you chose us to host your stay, we regret that you didn't have the visit you expected and deserved. Thank you so much for letting us know what was not to your satisfaction during your time with us, as this will allow our dedicated team to make the appropriate changes and improvements. We wish you well and hope you'll consider giving us another try someday.

2/10 – Ungenügend

Carl

Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Never again
Aufenthalt von 1 Nacht im Februar 2024

4/10 – Schlecht

Candice

Aufenthalt von 2 Nächten im Februar 2024
Antwort von Review team am 14. Apr. 2024
We appreciate your feedback

10/10 – Hervorragend

Beautiful

Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Front desk am 14. Apr. 2024
Thank you for staying with us we appreciate your feedback

4/10 – Schlecht

Louis

Geschäftlich gereist
Verbesserungswürdig: Zustand der Unterkunft
When you find a decent budget hotel chain, so you use it for like 8 years, whenever you can find one. Then they start contracting other hotels, to use their name. I get it, its a money thing. This place, it was noisy. loud music till past midnight, the place itself kindly reminded me of a halfway house. I got in my room, the bed comforter felt dirty, sticky, grimy, just nasty. So i took it off and threw it on the floor. The sheets didnt feel much better. Within 5 minutes, i was trying to write a review, but wouldnt let me, since my stay wasnt completed yet. If it wasnt for me being so tired, since i work in the transportation industry, i would of been fighting for a refund and finding a different hotel. Then the music started, the loud neighbors got going. I didn't get fall asleep for a couple hours anyway. So i would of been better off leaving. This is one of a few hotels i will/would avoid at all costs. The 2nd Americas best value inn i didnt like. Like i said, ive been using this brand for years, with no issues. But these contract hotels are fiving them a bad name.
Antwort von Guest Relations am 16. Jan. 2024
Dear Louis,Though we are grateful you chose us to host your stay, we regret that you didn't have the visit you expected and deserved. Thank you so much for letting us know what was not to your satisfaction during your stay, as this will allow our dedicated team to make the appropriate changes and improvements, especially regarding our attention to cleanliness and the comfort we strive to provide our guests. We wish you well and hope you'll consider giving us another try someday.

2/10 – Ungenügend

STACY, HSB

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I would fire my Head house keeper if i worked this hotel. There is a sign outside that said no smoking within 20ft. Yet the guy was right next to the door... And the clerk was to busy on her phone to care. Definitely would NOT stay here again.
Antwort von Guest Relations am 16. Jan. 2024
Dear Stacy,Guest feedback only helps us improve, and that is what we intend to do. We apologize if we did not meet all of your expectations. Providing clean and welcoming accommodations is very important to us. Thank you for reaching out to voice your concerns. We hope you had a safe trip home and that you will consider revisiting us in the future.

8/10 – Gut

Josh

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Was clean a quiet an affordable in walking distance to a few restaurants
Aufenthalt von 3 Nächten im Dezember 2023

2/10 – Ungenügend

Jacob

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Seemed like it might be a decent deal but the rooms are just filthy. To the point it’s obvious they do not get cleaned. Hair all over the showers trash on the side of the night stands just zero effort put into cleaning them for a new guest.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Guest Relations am 12. Jan. 2024
Dear Jacob,Cleanliness is important to us, so we are surprised to learn about your experience. Rest assured, we will speak with our housekeeping team to ensure every room is spotless. Thank you for taking a moment to share your thoughts, and we wish you all the best.

10/10 – Hervorragend

Pamela

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2023

2/10 – Ungenügend

April

Aufenthalt von 2 Nächten im Dezember 2023

2/10 – Ungenügend

Shantelle

Mit der Familie und kleinen Kindern gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I booked through Expedia, property unseen. When I arrived there was what appeared to be a bunch of druggies in the parking lot. Walked passed needles on the sidewalk. I had a bad vibe but needed a room for the night proceeded to check in front desk agent was on his phone with headphones on took forever for him to acknowledge me got all check in went into room smelt of cigarettes horribly. Upon entering the room there was beer in the fridge burn holes and blood stains on the sheets and blankets a dirty diaper on the floor next to the bed. Dried blood on the floor along with tons of crumbs and rat droppings. Nothing had been wiped down or cleaned still had pee in toilet from previous people. I immediately went back to the front desk to get my deposit and drove an hour to another town to stay in a more sanitary and safe inviroment.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Guest Relations am 10. Dez. 2023
We greatly appreciate your comments. Please know that we do not condone any illicit activities on our property, and we encourage our guests to reach out to our team regarding any concerns of this nature. In addition, providing clean accommodations and the best service possible is of the highest priority to us, so we'll discuss all of your comments internally and make improvements where necessary. Please consider giving us another chance soon; we know that we can impress you.

4/10 – Schlecht

Linda

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Poor room but comfortable bed. It was priced low.
This hotel was rated 4.5 and said that was fair. I would rate it lower than that. The bed was comfortable. The room was pretty stark with no carpet. The room was probably cleaned but the corners of the bathroom were dirty. The bathroom door was splintering and had been painted over.
Aufenthalt von 1 Nacht im November 2023
Antwort von Guest Relations am 8. Dez. 2023
Dear Linda,Thank you for taking the time to share your thoughts with us. We are glad that you found our beds comfortable. However, we are disheartened that we could not exceed your expectations in other aspects of your stay with us. What you described is not typical of the high standards that our team strives to provide for our guests. Your feedback will be shared with our team for improvement. Please consider booking another stay with us so we can show you a much better experience.

6/10 – Okay

Robert

Mit der Familie gereist
Shelter
the write up on the website did not match the property once I arrived
Aufenthalt von 3 Nächten im November 2023

4/10 – Schlecht

Steven

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Well its cheap... and if you are like me traveling on a budget you just have to make the best of a bad situation. The room had bugs and there were other people complaining about bugs when i checked in at the front desk. So it goes... If you need a place to stay and dont have much money go for it, if you can afford somewhere better go for it

8/10 – Gut

Philippa

Geschäftlich gereist
Gut: Sauberkeit und Personal & Service
The heat in the room wasn't sufficient, but overall it was good
Aufenthalt von 1 Nacht im November 2023
Antwort von Review Team am 24. Nov. 2023
We appreciate your feedback and thank you for staying with us

2/10 – Ungenügend

Christopher

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Horribly dirty
The service and cleanliness was horrible. There were cigarette ashes on our beds ( Jon smoking room)broken tv, sink wouldn’t drain, and everything was gross and dirty. Nothing had been cleaned or wiped down. The front desk wouldn’t let us change rooms or offer any apology fir the state of our room.
Aufenthalt von 1 Nacht im November 2023
Antwort von Reviews Team am 12. Nov. 2023
We are sorry for the inconvenience all your concerns has been forwarded to the relevant team to take relevant actions . We appreciate your feedback

10/10 – Hervorragend

Olbin, Temple

Geschäftlich gereist, Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Reviews Team am 7. Nov. 2023
Thank you for staying with us

10/10 – Hervorragend

Cade

Aufenthalt von 1 Nacht im November 2023
Antwort von Reviews Team am 6. Nov. 2023
Thank you for staying with us we appreciate your feedback and thank you for your time

2/10 – Ungenügend

Keyana

Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Reviews team am 4. Nov. 2023
We appreciate your feedback

10/10 – Hervorragend

David

Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Loved this visit, the room was clean, breakfast was great and the parking was spacious and easy access to my room.
Aufenthalt von 2 Nächten im September 2023
Antwort von Reviews Team am 4. Nov. 2023
Thank you for staying with us we appreciate your feedback

10/10 – Hervorragend

Michael

Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Reviews Team am 25. Okt. 2023
Thank you for staying with us we appreciate your feedback,

6/10 – Okay

Darrian, Boise

Good
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Reviews team am 4. Nov. 2023
We appreciate your feedback thank you for staying with us

10/10 – Hervorragend

Michael

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice place to stay
Peaceful quiet I could always is here
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von front desk am 21. Okt. 2023
thank you for your stay we appreciate your feed back

6/10 – Okay

Darrian, Boise

Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
It's alright
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von front desk am 21. Okt. 2023
we appreciate your stay thank you for your feedback

2/10 – Ungenügend

Ginger

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
0 out of 5 stars. Just dont do it.
Literally the grossest motel I've ever stayed in. Upon arrival there were zero parking spots open. I finally found a place to put my car, went inside and had to wake the desk guy to check in. Next morning I went to open the curtain, my shoes stuck as I walked after that. There was something all over the floor. It's non smoking, but STINKS of cigs, and the were people either partying or fighting (I'm not sure, it was in Spanish) in the hall all night. The pics just dont do the grossness justice. I have pics, but the uploader isnt working.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Reviews Team am 21. Okt. 2023
We are sorry for the inconvenience, we appreciate your feedback . All your concerns has been noted and forwarded to the relevant team to take actions

10/10 – Hervorragend

Jenny

Mit Haustieren gereist, Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
They have really cleaned up the place. Check in was a breeze and it was quiet.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Reviews team am 18. Okt. 2023
Thank you for staying with us we appreciate your feedback

10/10 – Hervorragend

Lynnette

Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Reviews Team am 6. Nov. 2023
Thank you for staying with us we appreciate your feedback

6/10 – Okay

Judith

Mit der Familie gereist
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Reviews team am 13. Okt. 2023
We appreciate your feedback thank you for staying with us

4/10 – Schlecht

Verifizierter Reisender

Verbesserungswürdig: Sauberkeit
Ewww
I had to walk to a separate hotel to check in and have a key made. The room wasn’t very clean and smelled terrible.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Reviews team am 12. Okt. 2023
We appreciate your feedback and thank you for staying with us

8/10 – Gut

Dustin

Mit einer Gruppe gereist
Gut: Sauberkeit und Ausstattung
Very polite at front desk
Aufenthalt von 2 Nächten im September 2023
Antwort von Reviews team am 27. Okt. 2023
Thank you for staying with us we apprecjate your feecback

2/10 – Ungenügend

Ashlyn

Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
There was bed bugs, rice in the bed. the tv screen was cracked, very dirty room, dirty bathroom.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Reviews Team am 7. Okt. 2023
We appreciate your feedback all your concerns has been noted will be forwarded to the relevant team to take relevant actions

4/10 – Schlecht

Melissa

Mit Haustieren gereist, Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very seedy! A complete dump!
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Review Team am 7. Okt. 2023
We appreciate your feedback your concerns has been noted and will be forwarded to the relevant to take proper actions

2/10 – Ungenügend

Jason

This place is a dump there shady people all over outside it’s not safe inside or outside here I will never come back
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Review Team am 7. Okt. 2023
We appreciate your feedback your concerns has been noted and will be forwarded to the relevant to take proper actions

2/10 – Ungenügend

Jose Elias

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im September 2023
Antwort von Reviews team am 7. Okt. 2023
We appreciate your feedback

4/10 – Schlecht

Jose Elias

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Reviews team am 7. Okt. 2023
We appreciate your feedback

6/10 – Okay

Vernon

Ok for budget hotel
Aufenthalt von 1 Nacht im September 2023
Antwort von review team am 3. Okt. 2023
We appreciate your feedback

2/10 – Ungenügend

Andie

Verbesserungswürdig: Personal & Service und Ausstattung
Front desk clerk was beyond rude and offensive.Her name is Sharon A. Terrible service. Will never recommend this hotel.
Aufenthalt von 1 Nacht im September 2023
Antwort von Review team am 1. Okt. 2023
We appreciate your feedback thank you for time

10/10 – Hervorragend

Trista

Mit Haustieren gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
everything you need is super close and convenient. the staff are very accomodating and friendly.
Aufenthalt von 1 Nacht im September 2023
Antwort von Review Team am 1. Okt. 2023
Thank you for staying with us we appreciate your feedback

8/10 – Gut

Rodney

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Excellent
Aufenthalt von 1 Nacht im September 2023
Antwort von Review Team am 30. Sept. 2023
Thank you for staying with us we appreciate your feedback

8/10 – Gut

Richard

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im September 2023
Antwort von Review team am 30. Sept. 2023
Thank you for staying with us we appreciate your feedback

2/10 – Ungenügend

Verifizierter Reisender

Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft und Komfort des Zimmers
Please replace the furniture
The staff was courteous and helpful, but the room itself was awful. The mattress and sofa were lumpy and made it impossible to fall asleep. Also, none of the outlets by the bed worked.
Aufenthalt von 1 Nacht im September 2023
Antwort von Reviews team am 28. Sept. 2023
We appreciate your feedback thank you for taking time to share your experience. We will work hard on the issues you've mentioned

2/10 – Ungenügend

Cole

Mit der Familie und kleinen Kindern gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
They advertise a pool, gym and dining area in their photos, but it is located in a neighboring hotel. There was small blood marks on the walls and door and the blankets were stained and dirty. Checked in and checked out within 10min of arriving. Zero Stars all around.
Aufenthalt von 1 Nacht im September 2023
Antwort von Reviews team am 26. Sept. 2023
We appreciate your feedback . We will forward your concerns to the relevant team to look into to take relevant actions