Privatstrand in der Nähe, weißer Sandstrand
Verfügbarkeit prüfen

Bewertungen von Cloister at The Boca Raton

4 out of 5
Cloister at The Boca Raton
501 E Camino Real, Boca Raton, FL

Bewertungen

8,8

Hervorragend

568 von insgesamt 942 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
201 von insgesamt 942 Gästebewertungen haben eine Bewertung von 8 - Gut" "
97 von insgesamt 942 Gästebewertungen haben eine Bewertung von 6 - Okay" "
42 von insgesamt 942 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
34 von insgesamt 942 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,0/10

Sauberkeit

9,0/10

Personal & Service

9,2/10

Ausstattung

8,8/10

Zustand der Unterkunft

9,2/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Dagmar

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Daniel A. Hostettler, President and CEO am 25. März 2024
Dear Ms. Golub, Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 – Hervorragend

Lothar

Mit der Familie gereist
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Super Resort, Pools, Strand, Gym, Golfplatz etc. Am Pool im Cloister leider sehr langsamer Service Da wir mit offenem Fenster schlafen, mussten wir einmal umziehen, weil vor unserem Zimmer sehr laut eine Maschine lief. Klar, viele lassen die Klimaanlage laufen und das Fenster zu, dann ist das kein Problem. Deshalb hin zur Rezeption, Problem erklärt, Neues Zimmer festgelegt und ab zum Strand. Abends an der Rezeption bekam ich dann aber nicht die Karte für das vereinbarte Zimmer, sondern ein anderes. Dies war dann exakt 3 Meter vom alten entfernt mit dem gleichen Problem und Lärm. Diese 2. Nacht mit schlechtem Schlaf war unnötig und ärgerlich.
Aufenthalt von 6 Nächten im November 2023
Antwort von Daniel A. Hostettler, President and CEO am 16. Mai 2024
Dear Mr. Merkt,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are glad to hear that you enjoyed the resort's amenities.However, we sincerely apologize for the inconvenience you experienced with noise disturbances as well as with the room change. It is disappointing to hear that the second room provided did not resolve the issue, resulting in a disrupted night's sleep. We strive to ensure our guests have a comfortable and restful stay, and we regret that we fell short in this instance. We also acknowledge the slow service you encountered at our Harborside Pool Club and appreciate your patience. Your comments will be shared with our teams to ensure we improve these aspects of our service. Thank you again for your valuable feedback. We hope to have the opportunity to welcome you back and provide you with a seamless and enjoyable stay in the future. Warm Regards, Daniel A. Hostettler, President and Chief Executive Officer

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers

8/10 – Gut

Hans-Joachim, Wolfenbüttel Germany

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Zur Weinachtszeit zu voll und zu laut.
Antwort von Rick am 12. März 2016
Dear Hans-Joachim, Thank you for taking the time to review your stay at the Boca Raton Resort & Club. With Warm Regards, John Tolbert

10/10 – Hervorragend

Margot, Zürich

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Sehr zuvorkommendes, nettes Personal. Schönes Zimmer im Turm mit unschlagbarer Aussicht aufs Wasser. Ganzes Ressort sehr gepflegt. Frühstück im Beach Club sehr zu empfehlen. Nur valet parking möglich, etwas teuer mit Fr. 37.00 pro Tag. Wir kommen immer wieder gerne.
Antwort von Rick am 6. Feb. 2016
Dear Margot, Thank you very much for sharing about your experience! I look forward to welcoming you back!

10/10 – Hervorragend

mm, nrw

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Empfehlung : Resort
Es gibt Club, Resort und Bungalows. Wir würden das Resort empfehlen und mit wassertaxi zum Beach Club. Tolles Haus, nette Bar. Nur valet-Parking. Extra-Kosten 27 Dollar pro Zimmer fuer Strand etc und 37 Dollar fuer parken. Fruehstueck 35 Dollar pro Person.

4/10 – Schlecht

cmn

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft

10/10 – Hervorragend

chris, switzerland

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
fantastic stay, perfect hotel, perfect service, perfect emloyees at a really good price only bad thing was the cooking in the long term rented rooms next door. 24 hour pool, we had an absolutly great time. boca raton is a little quiet to me but seemed extremly save and clean. for sure i will go back AGAIN.

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Tolles Hotel mit gutem Service
Das Haupthaus ist etwas in die Jahre gekommen, aber trotzdem sehr imposant, sauber und sehr guter Service! Die Restaurants sind ausgezeichnet und sehr vernünftige Preise!

6/10 – Okay

Verifizierter Reisender

Gut: Sauberkeit und Zustand der Unterkunft
Ein schoenes Ferienhotel, auch mit Kindern.
Ich kenne das Hotel schon sehr lange. Vor 25 Jahren war es ausgezeichnet. Nach mehreren Eigentuemern und vielen Umbauten ist die richtige Sfeer nicht mehr vorhanden. Das Hotel bietet aber viele Moeglichkeiten und ist fuer Kinder auch sehr geeignet. Tax und Service macht es aber teuer. Trotzdem empfehlenswert.

6/10 – Okay

Corrado, Zürich, Schweiz

Gut: Sauberkeit und Personal & Service
Tolle Kulisse, aber...
Unser Zimmer im Hauptgebäude war absolut renovierungsbedürftig. Bereits im Hotelflur vor den Zimmern stieg einem der "alte" Geruch des Gebäudes in die Nase. In unserem Zimmer roch es modrig und feucht, die Einrichtung muss dringend erneuert werden. Wenn die Klimaanlage permanent lief, wurde der Geruch leicht gemildert. Das Zimmer (trotz Upgrade von Cloister Standard auf Cloister Deluxe) war klein, im Badezimmer musste man sich geschickt positionieren, um die Tür schliessen zu können. Das Zimmer war sehr hellhörig, Stimmen und Geräusche aus den Nachbarzimmern und aus dem Flur waren extrem störend. Die Klimaanlage war ebenfalls sehr laut. Das Servicepersonal des Hotels sowie des Parking Service waren zu jederzeit zur Stelle: Tür aufhalten, Auto bringen und wegfahren, Gepäck tragen usw... allerdings fehlte uns zu einem ausserordentlich guten Service aller Mitarbeiter des Hotels die Freundlichkeit. Die Preise der Serviceleistungen im Hotel sind hochpreisig. Das Hotel hat eine beeindruckende Kulisse, aus unserer Sicht muss hinter den Mauern aber noch etwas getan werden. Die unterschiedlichen Zimmerkategorien mit gravierenden Komfortunterschieden sind uns bei der Buchung nicht bewusst gewesen. Zu beachten ist ausserdem, dass es sich bei dem Hotel nicht, wie bei einigen Reiseanbietern angepriesen, um eine direkte Strandlage handelt, sondern vom Hauptgebäude brachte uns ein Shuttlebus zum Strand (ca. 10 Min. entfernt).

8/10 – Gut

Fabiola

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The resort was beautiful and clean. The concierge was very helpful when need a clarification on activities. The back of the resort had the water view, boats and comfortable seats to relax and watch the view /sunset/sunrise . All staff would greet you while walking around. The accommodation to take you to the beach was great . The shopping stores had nice items and prices were fair. HEADS UP. If you don’t want to spend $ do not go there, it’s not for you . The resort is high class and get ready to spend money and I didn’t mind at all . It was worth it but except for the room service. Negative : Honestly the food was not great at all. I will not do room service again. The burgers were salty, ketchup was old it turn dark brown tasted yaky and the ice cream tasted like they had it . for years . Positive: the 2 restaurants had dinner the food was delicious. ( principessa and Japanese Bocce ) breakfast at Sadelle’s was delicious. Again for 2 people i spent over $200 so be ready. Positive about my room was clean : accommodated with snacks, drinks, coffee, a safe; white robes , sandals ,shampoo and conditioner ( smelled very nice). Negative about room: my windows were directly seeing the lot where the cars were driving/coming from the front of the resort. It felt a bit scary since at anytime if a person lost control ( my butt is finished lol). You couldn’t hear but headlights was no so great. Next time they need to give me a better room view and I’ll give a 5
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Daniel A. Hostettler, President and CEO am 23. Mai 2024
Dear Ms. Bouchette,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. It is wonderful to hear that you enjoyed the beauty and cleanliness of our resort, found our concierge helpful, and appreciated the intracoastal views and comfortable seating areas near our marina. We are also delighted that our team made you feel welcome and that you enjoyed the convenient transportation to the Beach Club, as well as our refined shopping experiences.We appreciate your candid feedback regarding room service. We are sorry to hear that the food provided did not meet your expectations. Your comments are being shared with our culinary team to ensure any necessary improvements are made. However, we are glad to know you enjoyed your dining experiences at Principessa, Japanese Bocce Club, and Sadelle’s.We are also pleased to hear that you found your room clean and well-equipped with amenities. However, we regret that the view from your room fell short of expectations. We greatly appreciate your feedback, and will take your comments into consideration as we continuously strive to improve our offerings.We look forward to hosting you once again and providing another enjoyable experience. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

6/10 – Okay

Andrew

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Daniel A. Hostettler, President and CEO am 20. Mai 2024
Dear Mr. Clinton,Thank you for sharing your feedback on your recent stay at The Boca Raton. We regret to learn that your experience with us did not meet your expectations and extend our sincere apologies for any inconvenience caused. We would be very glad to hear more about your experience so we may address your concerns promptly, so please feel free to reach out to our direct line for immediate assistance. Please request to be directed to our Quality Assurance team. Warm Regards, Daniel A. Hostettler, President and Chief Executive Officer

10/10 – Hervorragend

Daniel

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Daniel A. Hostettler, President and CEO am 14. Mai 2024
Dear Mr. Bense,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

6/10 – Okay

Vadim

Gut: Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Daniel A. Hostettler, President and CEO am 16. Mai 2024
Dear Mr. Kulishevskiy,Thank you for sharing your feedback on your recent stay at The Boca Raton. We regret to learn that your experience with us did not meet your expectations and extend our sincere apologies for any inconvenience caused. We would be very glad to hear more about your experience so we may address your concerns promptly, so please feel free to reach out to our direct line for immediate assistance. Please request to be directed to our Quality Assurance team. Warm Regards, Daniel A. Hostettler, President and Chief Executive Officer

10/10 – Hervorragend

Ashley

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Daniel A. Hostettler, President and CEO am 14. Mai 2024
Dear Ms. Lapadula-Altman,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

2/10 – Ungenügend

Heather

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
I stayed at The Cloister part of the resort for the first time. Normally I stay at the beach club but it’s under renovation and I have stayed in the tower as well. Let me tell you what a mistake that was. I traveled with a family of 6 and got two rooms, but the one my son was in was a mild infested gross room. He actually got sick from the mold since he has allergies to it. They did change my room but moved it on the opposite side of the resort and my view was of an alley which my original room I booked estate view. All they offered was an hour later check out which we left way before. As you walk the hallways you can smell the musty mold and for what they charge for the rooms it’s a shame. We spent so much there at the resort for example dinners were between $700-850 for one and my son was sick and didn’t even enjoy half of our family trip because he was in the room sick from the mold. The cloister is old and run down. It’s a beautiful hotel but needs major renovation on that part. Also, on Friday we went to the pool and we needed 6 chairs and we were turned away because they only had one chair left. Crazy for what I paid. Could not even go relax at the pool!
Aufenthalt von 4 Nächten im April 2024

8/10 – Gut

Jon, Morristown

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Restaurants are very expensive. Italian restaurant was disappointing but the others were good.
Aufenthalt von 5 Nächten im April 2024
Antwort von Daniel A. Hostettler, President and CEO am 29. Apr. 2024
Dear Mr. Green,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are pleased to hear that you enjoyed some of our dining venues, however, we sincerely apologize for the disappointment you experienced at Principessa. We regret that Principessa did not meet your expectations, and appreciate your candid feedback. Your comments will be shared with our culinary teams to address any areas for improvement promptly, including those related to pricing overall.Thank you for choosing us, and we hope to have the opportunity to provide you with a more satisfying experience in the future.Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 – Hervorragend

Nick

Aufenthalt von 2 Nächten im April 2024
Antwort von Daniel A. Hostettler, President and CEO am 16. Mai 2024
Dear Mr. Olah,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 – Hervorragend

phyllis

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beautiful surroundings! Great views, restaurants, beach access!
Aufenthalt von 2 Nächten im April 2024
Antwort von Daniel A. Hostettler, President and CEO am 19. Apr. 2024
Dear Ms. Ferraioli,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are delighted to hear that you enjoyed the beautiful surroundings, stunning views, and the various dining options available at our resort. We look forward to hosting you once again and continuing to exceed your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 – Hervorragend

Jon, Syosset

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Place is wonderful
Aufenthalt von 3 Nächten im April 2024
Antwort von Daniel A. Hostettler, President and CEO am 18. Apr. 2024
Dear Mr. Halpern,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay, and appreciate your positive comments. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 – Hervorragend

yase

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
.
Aufenthalt von 1 Nacht im April 2024
Antwort von Daniel A. Hostettler, President and CEO am 16. Apr. 2024
Dear Ms. Nahle,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 – Hervorragend

Alexander, Delray neach

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Awesome stay
Aufenthalt von 2 Nächten im April 2024
Antwort von Daniel A. Hostettler, President and CEO am 11. Apr. 2024
Dear Mr. Prokhorov,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to exceed your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 – Hervorragend

Danit

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 5 Nächten im März 2024
Antwort von Daniel A. Hostettler, President and CEO am 16. Apr. 2024
Dear Ms. Zamir,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 – Hervorragend

Andrew

Mit der Familie gereist
Beautiful Hotel and Impeccable Service. We Stay at Madinat Jumeriah Dubai every year and this hotel is now firmly on our list of places to stay.
Aufenthalt von 3 Nächten im März 2024
Antwort von Daniel A. Hostettler, President and CEO am 8. Apr. 2024
Dear Mr. Barnett,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are thrilled to hear that you found our resort to be beautiful and our service impeccable. It means a lot to us that you would include us on your list of preferred places to stay. We strive to provide an exceptional experience for all our guests, and it is truly rewarding to know that we met your expectations.We look forward to hosting you once again and continuing to exceed your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 – Hervorragend

David

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im März 2024
Antwort von Daniel A. Hostettler, President and CEO am 8. Apr. 2024
Dear Mr. Skierkier,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

8/10 – Gut

Maria, Chicago

My room had cockroaches. I reported it and the roach was still there. Only after I reported again did they clean it up. The next day, another roach. When I checked in, I asked to be upgraded. The young lady serving me said she did not think that would be a problem. After half an hours wait, while she checked with her supervisor, I was told it would $2000 a night more. The bell boy told me he never saw anyone have to wait so long to get to their room. I am elderly, travel alone and feel this was senior bias.
Aufenthalt von 5 Nächten im Januar 2024
Antwort von Daniel A. Hostettler, President and CEO am 16. Mai 2024
Dear Ms. Ochs,Thank you for sharing your feedback on your recent stay at The Boca Raton. We sincerely apologize for the unacceptable experience you encountered during your visit.We deeply regret any inconvenience caused by your guestroom experience. To ensure that this concern is appropriately addressed, we kindly request that you reach out to our direct line and request to be connected with our Quality Assurance team.Regarding your request for an upgrade, we apologize for the miscommunication and any discomfort caused during that process. We understand how important it is to feel comfortable and accommodated during your stay and we aim to make each guest feel that way. We will thoroughly review these aspects to ensure improved communication and efficiency in handling such requests.Your feedback is invaluable to us, and we take your concerns seriously. We would appreciate the opportunity to regain your trust and welcome you back for a more pleasant stay in the future.Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 – Hervorragend

Michael

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im März 2024
Antwort von Daniel A. Hostettler, President and CEO am 1. Apr. 2024
Dear Mr. Weissman,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 – Hervorragend

Laura

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 6 Nächten im März 2024
Antwort von Daniel A. Hostettler, President and CEO am 25. März 2024
Dear Ms. Bouslog,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 – Hervorragend

Rachel

Mit der Familie und kleinen Kindern gereist, Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
It was a nice, beautiful relaxing stay!
Aufenthalt von 2 Nächten im März 2024
Antwort von Daniel A. Hostettler, President and CEO am 25. März 2024
Dear Ms. Grobler,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know that you enjoyed a relaxing stay with us. We look forward to hosting you once again and providing you with another enjoyable experience in the future.Warm Regards,

10/10 – Hervorragend

Marlon

Aufenthalt von 1 Nacht im März 2024
Antwort von Daniel A. Hostettler, President and CEO am 25. März 2024
Dear Mr. Rosenberg,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 – Hervorragend

Clay J

Aufenthalt von 1 Nacht im März 2024
Antwort von Daniel A. Hostettler, President and CEO am 25. März 2024
Dear Mr. Landry,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 – Hervorragend

Irina

Aufenthalt von 2 Nächten im Februar 2024
Antwort von Daniel A. Hostettler, President and CEO am 25. März 2024
Dear Ms. Rusev,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 – Hervorragend

Caroline

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We had a fantastic stay at the cloister! Roody checked us in and was very helpful throughout our stay. The amenities were top notch, the pools were clean and the boat shuttle over to the beach was very convenient. We ate at a few of the restaurants while on site and had delicious meals! The drinks were also great!
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Daniel A. Hostettler, President and CEO am 4. März 2024
Dear Ms. Dobrzynski,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. It is amazing to hear about the excellent service provided by Roody throughout your visit, as well as your enjoyment of the amenities offered across the resort. We look forward to hosting you once again and continuing to exceed your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 – Hervorragend

David

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
One of the best there is!
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Daniel A. Hostettler, President and CEO am 26. Feb. 2024
Dear Mr. Buchwald,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We appreciate your thoughtful comments, and look forward to welcoming you back for another exceptional stay in the future. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

2/10 – Ungenügend

mike

Aufenthalt von 3 Nächten im Februar 2024

10/10 – Hervorragend

Alexander

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2024

8/10 – Gut

frederic

Aufenthalt von 1 Nacht im Februar 2024

8/10 – Gut

cheryl

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Daniel A. Hostettler, President and CEO am 25. März 2024
Dear Ms. Good,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 – Hervorragend

Denise

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Daniel A. Hostettler, President and CEO am 16. Mai 2024
Dear Ms. Oliva,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 – Hervorragend

r m

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Daniel A. Hostettler, President and CEO am 16. Mai 2024
Dear Mr. Reinauer,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 – Hervorragend

Alla

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 5 Nächten im Januar 2024
Antwort von Daniel A. Hostettler, President and CEO am 16. Mai 2024
Dear Ms. Digilova,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

6/10 – Okay

Daniel, Mendham

Mit dem Partner gereist
Verbesserungswürdig: Personal & Service
The place is quite dated and in bad need for a renovation. Services are decent but service fees and tips required all over the place make the experience quite unpleasant - you feel like you are there just to pay others…
Aufenthalt von 5 Nächten im Januar 2024

2/10 – Ungenügend

Lisa

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Komfort des Zimmers
Disappointed
Total disappointment, from worn looking accommodations, to body fluid stain on sheets, to uncomfortable mattress, to location away from the beach, this hotel is not worth the price or worthy of the hype it creates trying to position itself as a luxury resort. Too many great places to stay in Florida to be disappointed in a place like the Boca Raton.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Daniel A. Hostettler, President and CEO am 1. Feb. 2024
Dear Ms. Passi,We understand the importance of addressing concerns promptly and want to express our regret that you did not feel comfortable during your stay. We encourage our guests to bring any issues to our attention while on the property so that we can take immediate action to address and resolve them. Your satisfaction is our priority, and we would have welcomed the opportunity to make things right for you during your stay had we been aware. We sincerely apologize for any inconvenience caused, and we would appreciate the chance to speak with you further about your experience. If you would be willing to provide more details or discuss your concerns, please feel free to contact our team. Your insights are invaluable in helping us improve our services and facilities.Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 – Hervorragend

Herbert

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Luxurious. Easy. Relaxing
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Shona am 30. Jan. 2024
Dear Mr. Weiss,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 – Hervorragend

Bruno

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Magnificent property and staff.
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Shona am 26. Jan. 2024
Dear Mr. Ciaglia,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We appreciate your kind comments, and look forward to welcoming you back for another wonderful stay in the future. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 – Hervorragend

Ellen

Mit der Familie gereist
Gut: Ausstattung
Beautiful property
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Shona am 25. Jan. 2024
Dear Ms. Mchugh,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We appreciate your kind comments, and look forward to welcoming you back for another enjoyable experience in the future. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 – Hervorragend

Craig

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Shona am 25. Jan. 2024
Dear Mr. Corso,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 – Hervorragend

Harvey

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Shona am 23. Jan. 2024
Dear Mr. Caspin,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 – Hervorragend

Astrid

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 6 Nächten im Januar 2024
Antwort von Shona am 18. Jan. 2024
Dear Ms. Rosner,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer