Kimberly, we apologize that your stay missed the mark on this occasion. We hope you'll consider returning to us in the future, to see just how dedicated we are to making a positive change.

Michael, we sincerely apologize for the issues you encountered during your stay. We are committed to ensuring a comfortable and enjoyable experience for all our guests and appreciate your feedback. Our management team will review your concerns with our staff to ensure we are always providing the best experience to our guests. We hope you'll consider returning to give us another opportunity to provide the high standard of service you expect and deserve.

LaDonyia, we're glad that your stay was everything you hoped for! Thank you for your five-star rating and kind remarks about our attention to cleanliness. We hope to see you again soon at the Marriott Birmingham!

Thank you for your five-stars, Olivia. We look forward to your return and hope it's soon!

Thank you for your five-star rating, Emilia! We hope to be your preferred property whenever your travels bring you to the area!

Jeff, earning your five-star review means a lot to us! Thank you for choosing the Marriott Birmingham. We look forward to welcoming you back in the future for another great stay!

Judith, we're so glad you decided to stay with us at the Marriott Birmingham! Thank you for sharing your lovely feedback and perfect score. We hope to welcome you back soon!

Stephan, we are truly disheartened to hear about your experience, as excellence is always our goal. Our team will be addressing your concerns immediately and we wish we had the chance to speak with you personally. Thank you for sharing your input.

Seth, we regret that we missed the mark on truly impressing you during your stay. We would love the opportunity to make it up to you on a future visit.

We’re proud to have earned five stars on your recent visit, thank you! It would be a pleasure to welcome you back, Junwoo.

Thank you, Johanna, for including us in your road trip! We appreciate your terrific feedback and high score. Please think of the Marriott Birmingham when you return to the area!

Sherman, our team will be overjoyed to receive your kind remarks! Thank you for allowing us to welcome you to the Marriott Birmingham. We'd love the chance to serve you again soon!

Sarah, we regret that your room wasn't what you expected. When a guest books their accommodations through a third-party site, the details of the reservation aren't available to our team until check-in, and at that point, we may be limited by availability. Hopefully, you will allow us a chance in the future to improve your impression of us.

Thank you for taking a moment to leave us this five-star rating, Mickey. We are thrilled to have provided you with such a flawless stay and eagerly await your return through our doors!

Your high rating made us smile, Alyson, and we look forward to welcoming you back through our doors should your travels return you to our area!

It's wonderful to know that your experience with us at the Marriott Birmingham earned us your top score, Jennifer! Thank you for sharing your terrific review. We hope you'll think of us when planning future getaways!

Thank you for the five-star rating, Todd! We are pleased you were satisfied with all aspects of your guest experience and look forward to welcoming you back.

We can't wait to share your accolades with the rest of our team, Terri! Thanks so much for staying with us at the Marriott Birmingham. Hopefully, your travels will bring you back soon!

Velma, thank you for reaching out to us about your experience. We're truly sorry for the confusion regarding your room type and the inconvenience you encountered in our lounge. We strive for excellence in all areas of our guest experience and clearly fell short during your visit. We're committed to making improvements and will be working with our team to see where retraining is needed. Please allow us to welcome you back for a stay that better reflects our standards.

We regret that your room wasn't what you expected, Scott. When a guest books their accommodations through a third-party site, the details of the reservation aren't available to our team until check-in, and at that point, we may be limited by availability. Please allow us a chance in the future to change your impression of us.

Jennifer, it was a delight welcoming you to the Marriott Birmingham! Thank you for your excellent rating and terrific feedback. We hope your travels bring you back soon!

Thank you for choosing Marriott Birmingham and sharing your experience! We love that our sparkling clean accommodations and stellar service left a positive impression but we hope to learn more details about how to win you over entirely in the future. Until then, Cassandra!

It's disappointing for us to see your low marks, Tyrus. We hope for another chance to welcome you back and provide you with the quality of stay you expected and deserved.

What a joy to earn your perfect score, Delia! Thank you for visiting us at the Marriott Birmingham. We hope to serve you again soon!

At the Marriott Birmingham, our team is dedicated to exceptional hospitality, Natalia, and your generous praise means the world to us! Thank you for honoring us with your top score. We're so glad we were able to reunite you with your items, and we hope you'll think of us when your plans bring you back to Birmingham!

It’s terrific to know that your stay with us was everything you hoped for, David! Thanks so much for remarking on our spotless property, excellent service, and wonderful extras that make the Marriott Birmingham feel like home. We hope you’ll visit us again soon!

It was a pleasure welcoming you to the Marriott Birmingham, Edward! Thank you for letting us know how much you enjoyed our fresh, welcoming accommodations and friendly team. Please think of us when your travels bring you back to Birmingham!

Sabrina, we truly regret that some aspects of your stay fell short of expectations, as excellence is always our goal. Our team will review your comments to see where improvements may be needed. Please allow us a second chance to make a better impression.

Richard, we are deeply disappointed by your comments, as excellence is always our aim. Had our team been made aware of your concerns, we would have made every effort to resolve these issues or provide accommodations that better met your needs. Thank you for sharing your feedback.

We can't ask for better feedback, Slade! Thanks so much for choosing the Marriott Birmingham for your recent travels. Hopefully, we'll have the chance to welcome you back soon!

We’re so glad you enjoyed your stay with us, Robin! Thank you for your four-star rating for the Marriott Birmingham. It would be our pleasure to welcome you back soon!

How exciting to know that we surpassed your expectations, Brett! Thank you for sharing your perfect score for the Marriott Birmingham. We hope to welcome you back soon!

What a treat to find your near-perfect score, thank you! We hope to see you back soon, Frederick.

Mike, our team will be delighted to hear that you appreciated their caring attention! Thank you for your kind remarks and perfect rating for the Marriott Birmingham. We hope your travels bring you back soon!

Thank you for your five-star rating, Douglas! We hope to be your preferred property whenever your travels bring you to the area!

It's exciting to learn that you had a great stay! Please revisit soon, Doug!

It's a treat to know you enjoyed your stay! Thank you, Mike, and we hope to welcome you back soon.

Thanks so much for choosing the Marriott Birmingham for your recent visit, John! Guest security is our priority and we love hearing that you felt safe. Please think of us when planning your next getaway!

Thank you for gifting us with your top score, Stephanie! Until next time!

Todd, it’s terrific to know that your stay with us was everything you hoped for! Thank you for your wonderful praise for our helpful team and spotless accommodations. Please make plans to return soon to the Marriott Birmingham!

Thank you for staying with us at the Marriott Birmingham, Monica! We regret that your room features were not what you expected. Our rooms all offer unique views and features, and when you return, we hope you'll be fully satisfied with the accommodations. We'd love to welcome you back soon!

How exciting to know that our welcoming hospitality scored a touchdown with you, Ashley! We’re so glad you enjoyed your recent experience at the Marriott Birmingham. Please visit us again soon!

Thank you for sharing your experience with us, Gregory, as it's helpful to see how we are meeting your needs and where we can improve. We can't help but feel disappointed by your comments regarding our service as providing warm hospitality is how we are known. We will review your feedback internally and hope to have a second chance to win you over completely.

Our team will be so happy with your comments, Amanda! Thank you for staying with us at the Marriott Birmingham. Your feedback is appreciated, and we hope to welcome you back soon!

Our guests' satisfaction is our priority, Craig, and your perfect score means the world to us! Thank you for choosing the Marriott Birmingham. We hope to serve you again soon!

Kel, we appreciate your feedback regarding your recent stay! It's great to hear that our front desk and bar staff provided friendly service and responded promptly to the issue with your TV. However, we apologize for the inconvenience of the broken bed frame. Your comment will be addressed right away by maintenance. Thank you for bringing this to our attention, and we hope to welcome you back for an even more comfortable stay in the near future.

Earning five stars from you has made our day! Thank you, Coleen, and it will be our pleasure to welcome you back.

Thank you for gifting us with your top score, Jack! Until next time!

Tim, thank you for taking a moment to leave us this five-star rating. We are thrilled to have provided you with such a flawless stay and eagerly await your return through our doors!