10/10 – Hervorragend
Patricia
Mit einer Gruppe gereist
13. Sept. 2025
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I loved the staff. Ine particular person stood out. That was Deon Jones. The hotel's manager. Her professionalism and caring nature exudes the epitome of I care. We care. She made sure that whatever my concerns with my stay were resolved day 1
I had a unexpected surprise. Little issues with the internet and Expedia listed the rooms as having 2 queen beds. They were actually 2 fulls. Deon asked for my feedback. And Ishared it with her.
Deon communication skills are top tier. She made everything better than I could've imagined. The reason my sister and I were in Birmingham was for a Homegoing service for a dear friend.
After the services we where leaving to go back to Columbia SC. The repass was so amazing, we decided to stay another night. To our surprise..as I mentioned, Deon's management skills lefts my sister and I was in awe. She turned i! Just as God used her to have it be solidified.
Thank you Marriots ( Grandview) Birmingham Alabama Family. Might I add the breakfast was Bon Appetite
That sealed the door with a phenomenal send off filled with love and harmony. What a sad occasion turned into joy in more ways than one. Deon Jones. Amanda the restaurant manager and staff was absolutely outstanding.
I will make sure to visit again. 2 happy days inspite of the occasion. Love lives at Marriots Grandview Hotel(Birmingham) Thank you all!
⭐️💛⭐️💛⭐️💛⭐️💛⭐️💛⭐️💛⭐️💛⭐️💛⭐️💛⭐️💛
Joyfully. PATRICIA NEWTON
Patricia
Aufenthalt von 1 Nacht im August 2025