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Bewertungen von Copthorne Hotel Merry Hill Dudley

4 out of 5
Copthorne Hotel Merry Hill Dudley
The Waterfront, Level Street, Brierley Hill, England

Bewertungen

8,4

Sehr gut

471 von insgesamt 1003 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
343 von insgesamt 1003 Gästebewertungen haben eine Bewertung von 8 - Gut" "
125 von insgesamt 1003 Gästebewertungen haben eine Bewertung von 6 - Okay" "
36 von insgesamt 1003 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
28 von insgesamt 1003 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,6/10

Sauberkeit

8,8/10

Personal & Service

8,4/10

Ausstattung

8,0/10

Zustand der Unterkunft

7,8/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Joanne

Geschäftlich gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Das Personal war ausserordentlich Hilfsbereit
Aufenthalt von 2 Nächten im April 2022
Antwort von General Manager am 10. Mai 2022
Liebe Johanna, Wir freuen uns sehr über Ihre positive Bewertung nach Ihrem letzten Besuch, vielen Dank. Wir hoffen, Sie in nicht allzu ferner Zukunft wieder im Hotel begrüßen zu dürfen. Mit freundlichen Grüße, Stuart Fleming Hauptgeschäftsführer

8/10 – Gut

Mark

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Excellent staff, decent location. Our first two nights of a three night stay were faultless. On the third a wedding party arrived and the noise from the neighbouring room was astounding. They were not shouting but “drunk loud” and the inter room soundproofing was found out badly. Shame really.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Operations Manager am 25. Mai 2024
Dear Mark,We really appreciate your great review following your recent visit, thank you.We hope to have the pleasure of welcoming you again to the hotel in the not too distant future.Kind regards,Mark ChildsOperations Manager

6/10 – Okay

Jack

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very well presented facility
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Operations Manager am 25. Mai 2024
Dear Jack,Thank you for your feedback following your recent visit. We appreciate you taking the time and your feedback will be reviewed within my team to make improvements where we can and to praise those team members where appropriate.We hope to have the opportunity to welcome you again in the not too distant future.Kind regards,Mark ChildsOperations Manager

10/10 – Hervorragend

Philip

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Fab position on the canal. Staff were lovely. Would highly recommend this hotel. X
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Operations Manager am 8. Mai 2024
Dear Phillip,We really appreciate your great review following your recent visit, thank you.We hope to have the pleasure of welcoming you again to the hotel in the not too distant future.Kind regards,Mark ChildsOperations Manager

10/10 – Hervorragend

Thilan

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Operations Manager am 8. Mai 2024
Dear Thilan,We really appreciate your great review following your recent visit, thank you.We hope to have the pleasure of welcoming you again to the hotel in the not too distant future.Kind regards,Mark ChildsOperations Manager

10/10 – Hervorragend

julia

Mit der Familie gereist
Gut: Sauberkeit und Zustand der Unterkunft
Good location and quiet
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Operations Manager am 8. Mai 2024
Dear Julia,We really appreciate your great review following your recent visit, thank you.We hope to have the pleasure of welcoming you again to the hotel in the not too distant future.Kind regards,Mark ChildsOperations Manager

8/10 – Gut

David

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good night sleep rooms clean could hear through walls. Did sleep good
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Operations Manager am 8. Mai 2024
Dear David,We really appreciate your great review following your recent visit, thank you.We hope to have the pleasure of welcoming you again to the hotel in the not too distant future.Kind regards,Mark ChildsOperations Manager

8/10 – Gut

Jonathan

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Really enjoyed our stay, hotel was clean and staff were really helpful. Kettle in the room was faulty, spoke to the desk and a replacement was sent up quickly. Close to nearby shopping centre which was great for choosing somewhere to eat.
Aufenthalt von 1 Nacht im April 2024
Antwort von Operations Manager am 30. Apr. 2024
Dear Jonathan,We really appreciate your great review following your recent visit, thank you.We hope to have the pleasure of welcoming you again to the hotel in the not too distant future.Kind regards,Mark ChildsOperations Manager

6/10 – Okay

Martin, County Durham

Geschäftlich gereist
Gut: Personal & Service
The room I stayed in was very dated and tired. The bathroom, in particular, was in desperate need of an update. There was loose, mouldy silicone around the bath and shower area. Also, the pipes were rattling and banging, which woke me up several times throughout my two-night stay. I didn't mention these issues to the hotel staff because they didn't even ask me if everything was fine while checking out. Despite paying more than other hotels and expecting the standard that Copthorne portrays, I won't be returning to this hotel.
Aufenthalt von 2 Nächten im April 2024
Antwort von Operations Manager am 11. Apr. 2024
Dear Martin,Thank you for taking the time to share your feedback following your recent visit. Please accept my apologies for the shortfalls in service and standards you experienced. It is through feedback such as yours that we can use constructively to improve our standards and service and I will be working with the rest of my management team to address the shortfalls.Kind regards,Mark ChildsOperations Manager

10/10 – Hervorragend

David

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Everything
Aufenthalt von 1 Nacht im April 2024
Antwort von Operations Manager am 11. Apr. 2024
Dear David,We really appreciate your great review following your recent visit, thank you.We hope to have the pleasure of welcoming you again to the hotel in the not too distant future.Kind regards,Mark ChildsOperations Manager

8/10 – Gut

Kerwin

Gut: Personal & Service und Zustand der Unterkunft
I’ve stayed in the Copthorne on several occasions and the staff are always courteous and friendly. I have no problem recommending this to anybody who want to be near Birmingham, but far enough to enjoy the countryside. This is an excellent hotel and affordable with a swimming pool and sauna
Aufenthalt von 2 Nächten im April 2024
Antwort von Operations Manager am 11. Apr. 2024
Dear Kerwin,We really appreciate your great review following your recent visit, thank you.We hope to have the pleasure of welcoming you again to the hotel in the not too distant future.Kind regards,Mark ChildsOperations Manager

8/10 – Gut

joanne

Aufenthalt von 1 Nacht im März 2024
Antwort von Operations Manager am 22. Apr. 2024
Dear Joanne,Thank you for your feedback following your recent visit. We appreciate you taking the time and your feedback will be reviewed within my team to make improvements where we can.We hope to have the opportunity to welcome you again in the not too distant future.Kind regards,Mark ChildsOperations Manager

10/10 – Hervorragend

Graham

I used to live in the area but only 2nd time at premises , can’t knock it in any way . Once through main doors could feel the heating , Reception staff brilliant and welcoming . On first floor and apartment was massive and very clean, everything you could wish for 10 out 5 . No way can l knock it .👍😄🌹
Aufenthalt von 1 Nacht im März 2024
Antwort von Operations Manager am 30. März 2024
Dear Graham,We really appreciate your great review following your recent visit, thank you.We hope to have the pleasure of welcoming you again to the hotel in the not too distant future.Kind regards,Mark ChildsOperations Manager

8/10 – Gut

Paul

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
very freindly staff, great room and breakfast. Bar cocktails were from ready made bladder bags which was disappointing.
Aufenthalt von 1 Nacht im März 2024
Antwort von Operations Manager am 30. März 2024
Dear Paul,Thank you for your feedback following your recent visit. We appreciate you taking the time and your feedback will be reviewed within my team to make improvements where we can and to praise those team members where appropriate.We hope to have the opportunity to welcome you again in the not too distant future.Kind regards,Mark ChildsOperations Manager

10/10 – Hervorragend

Josephine

Mit dem Partner gereist
Very quick check in, room was clean comfortable and warm. Restaurant was nice too, thank you
Aufenthalt von 1 Nacht im März 2024
Antwort von Operations Manager am 24. März 2024
Dear Josephine,We really appreciate your great review following your recent visit, thank you.We hope to have the pleasure of welcoming you again to the hotel in the not too distant future.Kind regards,Mark ChildsOperations Manager

6/10 – Okay

Darryl

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Rooms need some TLC outdated and need painting etc
Aufenthalt von 1 Nacht im März 2024
Antwort von Operations Manager am 23. März 2024
Dear Darryl,Thank you for your feedback following your recent visit. We appreciate you taking the time and your feedback will be reviewed within my team to make improvements where we can.We hope to have the opportunity to welcome you again in the not too distant future.Kind regards,Mark ChildsOperations Manager

10/10 – Hervorragend

Daniel

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great place
Aufenthalt von 1 Nacht im März 2024
Antwort von General Manager am 11. März 2024
Dear Daniel,We really appreciate your positive rating following your recent visit, thank you.We hope to have the pleasure of welcoming you again to the hotel in the not too distant future.Kind regards,Stuart FlemingGeneral Manager

8/10 – Gut

Anthony

Aufenthalt von 1 Nacht im März 2024
Antwort von Operations Manager am 30. März 2024
Dear Anthony,We really appreciate your great review following your recent visit, thank you.We hope to have the pleasure of welcoming you again to the hotel in the not too distant future.Kind regards,Mark ChildsOperations Manager

10/10 – Hervorragend

Karen

Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
The staff at this hotel are incredible. Nothing is too much trouble and everything is done with a smile. They are efficient, kind,and helpful. The pool is lovely, the food excellent. Going to the Copthorne in Merry Hill is like home from home.
Aufenthalt von 1 Nacht im März 2024
Antwort von General Manager am 11. März 2024
Dear Karen,We really appreciate your positive review following your recent visit, thank you.We hope to have the pleasure of welcoming you again to the hotel in the not too distant future.Kind regards,Stuart FlemingGeneral Manager

10/10 – Hervorragend

Karen

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
As usual, the staff are excellent. They are welcoming and efficient and very friendly. I had made 3 separate reservations as i wasn’t sure how long i needed to stay. The changing that was necessary was made very easy and kindly done. This hotel has the best staff I have ever encountered. The health club is lovely too.
Aufenthalt von 1 Nacht im März 2024
Antwort von Operations Manager am 3. März 2024
Dear Karen ,We really appreciate your great review following your recent visit, thank you.We hope to have the pleasure of welcoming you again to the hotel in the not too distant future.Kind regards,Mark ChildsOperations Manager

8/10 – Gut

Derrick

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Weekend away
Good hotel, with a restaurant onsite and access to the gym / pool / spa too. Merry Hill shopping centre next door and easy access into Birmingham.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Operations Manager am 29. Feb. 2024
Dear Derrick,Thank you for your feedback following your recent visit. We appreciate you taking the time and your feedback will be reviewed within my team to make improvements where we can and to praise those team members where appropriate.We hope to have the opportunity to welcome you again in the not too distant future.Kind regards,Mark ChildsOperations Manager

10/10 – Hervorragend

Anthony

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Family Gathering
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Operations Manager am 28. Feb. 2024
Dear Anthony,We really appreciate your great review following your recent visit, thank you.We hope to have the pleasure of welcoming you again to the hotel in the not too distant future.Kind regards,Mark ChildsOperations Manager

8/10 – Gut

Mandy

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Operations Manager am 29. Feb. 2024
Dear Mandy,Thank you for your feedback following your recent visit. We appreciate you taking the time and your feedback will be reviewed within my team to make improvements where we can and to praise those team members where appropriate.We hope to have the opportunity to welcome you again in the not too distant future.Kind regards,Mark ChildsOperations Manager

8/10 – Gut

chris

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Operations Manager am 29. Feb. 2024
Dear Chris,Thank you for your feedback following your recent visit. We appreciate you taking the time and your feedback will be reviewed within my team to make improvements where we can and to praise those team members where appropriate.We hope to have the opportunity to welcome you again in the not too distant future.Kind regards,Mark ChildsOperations Manager

10/10 – Hervorragend

Rebekah

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Amazing two night stay at this hotel, it was for my friends birthday and they looked after us both. Each person we spoke to and served or helped us were amazing and so friendly! Shelley on night one in the restaurant was so friendly and made us feel at ease. I asked a couple questions and nothing was too much effort! We can not wait to book our next stay with you for another spa and shopping day.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Operations Manager am 25. Feb. 2024
Dear Rebekah,We really appreciate your great review following your recent visit, thank you.We hope to have the pleasure of welcoming you again to the hotel in the not too distant future.Kind regards,Mark ChildsOperations Manager

10/10 – Hervorragend

Rebekah

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Operations Manager am 25. Feb. 2024
Dear Rebekah,We really appreciate your great review following your recent visit, thank you.We hope to have the pleasure of welcoming you again to the hotel in the not too distant future.Kind regards,Mark ChildsOperations Manager

10/10 – Hervorragend

Emily

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
We liked being able to use the pool and hot tub. Room was very comfortable. Staff were friendly and helpful
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Operations Manager am 28. Feb. 2024
Dear Emily,We really appreciate your great review following your recent visit, thank you.We hope to have the pleasure of welcoming you again to the hotel in the not too distant future.Kind regards,Mark ChildsOperations Manager

8/10 – Gut

martin

Aufenthalt von 3 Nächten im Februar 2024
Antwort von Operations Manager am 24. Feb. 2024
Dear Martin,Thank you for your feedback following your recent visit. We appreciate you taking the time and your feedback will be reviewed within my team to make improvements where we can and to praise those team members where appropriate.We hope to have the opportunity to welcome you again in the not too distant future.Kind regards,Mark ChildsOperations Manager

8/10 – Gut

David

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Operations Manager am 21. Feb. 2024
Dear David,Thank you for your feedback following your recent visit. We appreciate you taking the time and your feedback will be reviewed within my team to make improvements where we can and to praise those team members where appropriate.We hope to have the opportunity to welcome you again in the not too distant future.Kind regards,Mark ChildsOperations Manager

10/10 – Hervorragend

Karen

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Operations Manager am 21. Feb. 2024
Dear Karen,We really appreciate your great review following your recent visit, thank you.We hope to have the pleasure of welcoming you again to the hotel in the not too distant future.Kind regards,Mark ChildsOperations Manager

8/10 – Gut

Louise

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The swimming pool and spa was not exclusive to the hotel so we didn’t use as the complex was very busy
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Operations Manager am 21. Feb. 2024
Dear Louise,Thank you for your feedback following your recent visit. We appreciate you taking the time and your feedback will be reviewed within my team to make improvements where we can and to praise those team members where appropriate.We hope to have the opportunity to welcome you again in the not too distant future.Kind regards,Mark ChildsOperations Manager

10/10 – Hervorragend

Sharon

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Operations Manager am 21. Feb. 2024
Dear Sharon,We really appreciate your great review following your recent visit, thank you.We hope to have the pleasure of welcoming you again to the hotel in the not too distant future.Kind regards,Mark ChildsOperations Manager

6/10 – Okay

Elaine

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Operations Manager am 13. Feb. 2024
Dear Elaine,Thank you for taking the time to share your feedback following your recent visit. Please accept my apologies for the shortfalls in service and standards you experienced. It is through feedback such as yours that we can use constructively to improve our standards and service and I will be working with the rest of my management team to address the shortfalls.Kind regards,Mark ChildsOperations Manager

8/10 – Gut

Victoria

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Operations Manager am 13. Feb. 2024
Dear Victoria,Thank you for your feedback following your recent visit. We appreciate you taking the time and your feedback will be reviewed within my team to make improvements where we can.We hope to have the opportunity to welcome you again in the not too distant future.Kind regards,Mark ChildsOperations Manager

8/10 – Gut

Denise

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Operations Manager am 13. Feb. 2024
Dear Denise,Thank you for your feedback following your recent visit. We appreciate you taking the time and your feedback will be reviewed within my team to make improvements where we can.We hope to have the opportunity to welcome you again in the not too distant future.Kind regards,Mark ChildsOperations Manager

10/10 – Hervorragend

Andrew

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good rooms great Swimming pool,
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Operations Manager am 13. Feb. 2024
Dear Andrew,We really appreciate your great review following your recent visit, thank you.We hope to have the pleasure of welcoming you again to the hotel in the not too distant future.Kind regards,Mark ChildsOperations Manager

10/10 – Hervorragend

Kerry

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Operations Manager am 13. Feb. 2024
Dear Kerry,We really appreciate your great review following your recent visit, thank you.We hope to have the pleasure of welcoming you again to the hotel in the not too distant future.Kind regards,Mark ChildsOperations Manager

8/10 – Gut

Francesca

Aufenthalt von 3 Nächten im Februar 2024
Antwort von Operations Manager am 13. Feb. 2024
Dear Francesca,Thank you for your feedback following your recent visit. We appreciate you taking the time and your feedback will be reviewed within my team to make improvements where we can.We hope to have the opportunity to welcome you again in the not too distant future.Kind regards,Mark ChildsOperations Manager

8/10 – Gut

Diane

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Operations Manager am 8. Feb. 2024
Dear Diane,We really appreciate your great review following your recent visit, thank you.We hope to have the pleasure of welcoming you again to the hotel in the not too distant future.Kind regards,Mark ChildsOperations Manager

10/10 – Hervorragend

David

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Operations Manager am 8. Feb. 2024
Dear David,We really appreciate your great review following your recent visit, thank you.We hope to have the pleasure of welcoming you again to the hotel in the not too distant future.Kind regards,Mark ChildsOperations Manager

10/10 – Hervorragend

James

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Operations Manager am 8. Feb. 2024
Dear James,We really appreciate your great review following your recent visit, thank you.We hope to have the pleasure of welcoming you again to the hotel in the not too distant future.Kind regards,Mark ChildsOperations Manager

10/10 – Hervorragend

PM

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Excellent overnight stay
Overnight stay in a comfortable bed in a clean room with all the facilities you would expect to find. Staff were very helpful, friendly and polite and the food at dinner and breakfast was plentiful and tasty and started @ 6:30am
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Operations Manager am 8. Feb. 2024
Dear Reviewer,We really appreciate your great review following your recent visit, thank you.We hope to have the pleasure of welcoming you again to the hotel in the not too distant future.Kind regards,Mark ChildsOperations Manager

10/10 – Hervorragend

Phil

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Operations Manager am 8. Feb. 2024
Dear Phil,We really appreciate your great review following your recent visit, thank you.We hope to have the pleasure of welcoming you again to the hotel in the not too distant future.Kind regards,Mark ChildsOperations Manager

8/10 – Gut

Rebecca

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Operations Manager am 31. Jan. 2024
Dear Rebecca,Thank you for your feedback following your recent visit. We appreciate you taking the time and your feedback will be reviewed within my team to make improvements where we can.We hope to have the opportunity to welcome you again in the not too distant future.Kind regards,Mark ChildsOperations Manager

8/10 – Gut

Anita

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Staff were really friendly and helpful. Rooms cleaned to exceptionally high standard. Whole hotel looked a bit tired but the excellent customer service more than made up for this. Used the spa facilities steam, sauna, jacuzzi and warm pool. Excellent value for money. Really comfortable stay.
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Operations Manager am 31. Jan. 2024
Dear Anita,We really appreciate your great review following your recent visit, thank you.We hope to have the pleasure of welcoming you again to the hotel in the not too distant future.Kind regards,Mark ChildsOperations Manager

10/10 – Hervorragend

Trevor

Aufenthalt von 1 Nacht im Januar 2024
Antwort von General Manager am 26. Jan. 2024
Dear Trevor,We really appreciate your positive rating following your recent visit, thank you.We hope to have the pleasure of welcoming you again to the hotel in the not too distant future.Kind regards,Stuart FlemingGeneral Manager

6/10 – Okay

Michael

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Operations Manager am 22. Jan. 2024
Dear MIchael,Thank you for taking the time to share your feedback following your recent visit. Please accept my apologies for the shortfalls in service and standards you experienced. It is through feedback such as yours that we can use constructively to improve our standards and service and I will be working with the rest of my management team to address the shortfalls.Kind regards,Mark ChildsOperations Manager

10/10 – Hervorragend

Andrew

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Operations Manager am 19. Jan. 2024
Dear Andrew,We really appreciate your great review following your recent visit, thank you.We hope to have the pleasure of welcoming you again to the hotel in the not too distant future.Kind regards,Mark ChildsOperations Manager

10/10 – Hervorragend

Kafil Uddin

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Operations Manager am 17. Jan. 2024
Dear Kafil,We really appreciate your great review following your recent visit, thank you.We hope to have the pleasure of welcoming you again to the hotel in the not too distant future.Kind regards,Mark ChildsOperations Manager

6/10 – Okay

Richard

Aufenthalt von 2 Nächten im Januar 2024
Antwort von Operations Manager am 15. Jan. 2024
Dear Richard,Thank you for your feedback following your recent visit. We appreciate you taking the time and your feedback will be reviewed within my team to make improvements where we can.We hope to have the opportunity to welcome you again in the not too distant future.Kind regards,Mark ChildsOperations Manager