2/10 – Ungenügend
Meshara G.
4. Sept. 2025
Gut: Sauberkeit
I booked this property then was contacted by owner stating that the day and people minimum was not fulfilled and had to cancel my reservation. We ended up rebooking and paying for 3 people vs the 2 that were staying to obtain this location for the days we wanted. Listing stated private fenced pool and listing had a picture that showed pool in working order however when we arrived the pool was not functioning and looked like it had not been working in quite some time. When I messaged the owner he denied the listing said pool. I text him screenshots of his listing and he kept saying I misunderstood the listing and did not take accountability and blamed it on VRBO and A1. After texting back and forth he called me with an attitude. I was the one who should have had the attitude because the pool was one the main reasons we booked this property. He did apologize but said we could leave but he is not going to argue with me or it’s going to get ugly. I explained this was false advertisement again he blamed VRBO and said he was not going to do anything about it for me. We had no other option to stay as it was Labor Day weekend and nothing else was available. He stated if he has a working pool it would be twice the price and the first picture. I let him know my perspective and it was not the guests fault and something he needs to fix. I then messaged him the kitchen has ants and he seemed to be aware saying they have been bad this year. Not all rooms have AC. Nice seating areas.
Meshara G.
Aufenthalt von 3 Nächten im August 2025