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Bewertungen von Isle Casino Hotel - Bettendorf

3 out of 5
Isle Casino Hotel - Bettendorf
1777 Isle Pkwy, Bettendorf, IA

Bewertungen

8,2

Sehr gut

470 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
300 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 8 - Gut" "
112 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 6 - Okay" "
65 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
54 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,6/10

Sauberkeit

8,4/10

Personal & Service

8,0/10

Ausstattung

8,4/10

Zustand der Unterkunft

8,2/10

Umweltfreundlichkeit

Bewertungen

4/10 – Schlecht

Lawton

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Outdated. No hot water in sink. Bed linen top cover dirty. Carpet stained. Refridgerator would not cool properly. No free breakfast.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Isle Casino Hotel Bettendorf am 29. Mai 2024
Thank you for your feedback, Lawton. We will pass this information on to the appropriate departments.

10/10 – Hervorragend

Victoria

Mit der Familie gereist
Gut: Sauberkeit und Zustand der Unterkunft
It was a very convenient location and great sightseeing of the Mississippi River. Although, it was too crowded and we had to wait a while to take the elevator.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Ash R am 28. Mai 2024
We sincerely appreciate your 5-star rating. We hope you visit us again soon! Thank you, Isle Casino Hotel Bettendorf.

10/10 – Hervorragend

Hali

Mit der Familie gereist
Gut: Zustand der Unterkunft
Very beautiful hotel clean and staff is very friendly
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Ash R am 26. Mai 2024
We sincerely appreciate your 5-star rating. We hope you visit us again soon! Thank you, Isle Casino Hotel Bettendorf.

4/10 – Schlecht

Debra

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I like the cleanliness’s of the rooms. But I came back four times to check ( but once I was too early). But the other 3:05 PM told room wasn’t ready to come back at 4:00 but at 4:05 PM room wasn't ready. Was told to wait in the lobby should be real soon. At 4:22 PM still waiting. But sometime later finally go a room. As I was sitting there two people were told they would give them an upgrade due the wait. I got no nothing.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Isle Casino Hotel Bettendorf am 23. Mai 2024
Thank you for your feedback.

10/10 – Hervorragend

lawrence

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Isle Casino Hotel Bettendorf am 23. Mai 2024
Thank you for your review.

6/10 – Okay

Jackie

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Easy in and out. The libs haven't taken all of the fun out, yet. No coffee available until 7 AM unless you like the in room coffee. It wasn't good.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Isle Casino Hotel Bettendorf am 22. Mai 2024
Thank you for the feedback, Jackie.

8/10 – Gut

Erin

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Everything was good, nice place, good food, clean. Only issue was that there was a bunch of kids there for a baseball tournament who made a lot of noise at 1:00 in the morning in the hallways. It would be nice if the hotel could put the families with young kids on the same floor. I understand that maybe the hotel was close to the baseball field, but is a casino the place for those people to stay. Adults go there for a getaway not to listen to a bunch of loud and annoying children.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Isle Casino Hotel Bettendorf am 16. Mai 2024
Thank you for your feedback, Erin.

10/10 – Hervorragend

Nina

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everything was great
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Ash R am 11. Mai 2024
We sincerely appreciate your 5-star rating. We hope you visit us again soon! Thank you, Isle Casino Hotel Bettendorf.

10/10 – Hervorragend

Jesse

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great place. Friendly people. Very clean!
Aufenthalt von 1 Nacht im April 2024
Antwort von Isle Casino Hotel Bettendorf am 1. Mai 2024
Thank you for the feedback, Jesse!

10/10 – Hervorragend

Wendy, Mount Hood Parkdale

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I stayed 4 nights and everything about my room was great; clean, lots of room and the bed was very comfortable.
Aufenthalt von 4 Nächten im April 2024
Antwort von Isle Casino Hotel Bettendorf am 28. Apr. 2024
Thank you for your feedback, Wendy!

10/10 – Hervorragend

Paul

Aufenthalt von 1 Nacht im April 2024
Antwort von Ash R am 15. Mai 2024
We sincerely appreciate your 5-star rating. We hope you visit us again soon! Thank you, Isle Casino Hotel Bettendorf.

10/10 – Hervorragend

Crystal

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Long wait for check in. Everything else was nice.
Aufenthalt von 2 Nächten im April 2024
Antwort von Ash R am 23. Apr. 2024
We sincerely appreciate your 5-star rating. We hope you visit us again soon! Thank you, Isle Casino Hotel Bettendorf.

10/10 – Hervorragend

Debbie, Bettendorf

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nicely done
Aufenthalt von 2 Nächten im April 2024
Antwort von Isle Casino Hotel Bettendorf am 17. Apr. 2024
Thank you for your feedback!

10/10 – Hervorragend

Jacqueline, Owatonna

Aufenthalt von 1 Nacht im April 2024

10/10 – Hervorragend

Vickie

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very good
Aufenthalt von 1 Nacht im April 2024
Antwort von Isle Casino Hotel Bettendorf am 11. Apr. 2024
Thank you for your feedback, Vickie.

2/10 – Ungenügend

warren

I will never use Expedia again
Aufenthalt von 1 Nacht im April 2024
Antwort von Isle Casino Hotel Bettendorf am 10. Apr. 2024
Thank you for your feedback, Warren. We are sorry your experience with Expedia was not the best. We hope you enjoyed your stay at the hotel. Please feel free to use our direct website during future visits.

2/10 – Ungenügend

Shelley

Geschäftlich gereist
Verbesserungswürdig: Personal & Service und Ausstattung
This was booked thru Expedia. It was paid in full online before arrival. The front desk hostess was completely RUDE. She charged our credit card again for 100.00 and said it would be returned in 3-5 days and it was in the FINE PRINT. I will also file complaint with EXPEDIA. DON'T STAY HERE. There is also no complementary breakfast.
Aufenthalt von 1 Nacht im April 2024
Antwort von Isle Casino Hotel Bettendorf am 11. Apr. 2024
Thank you for your feedback.

8/10 – Gut

Joe, grand island

Aufenthalt von 1 Nacht im April 2024
Antwort von Isle Casino Hotel Bettendorf am 5. Apr. 2024
Thank you for the review.

10/10 – Hervorragend

Maiya

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nice
Aufenthalt von 2 Nächten im März 2024
Antwort von Ash R am 2. Apr. 2024
We sincerely appreciate your 5-star rating. We hope you visit us again soon! Thank you, Isle Casino Hotel Bettendorf.

8/10 – Gut

Eileen

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
GOOD
Aufenthalt von 1 Nacht im März 2024
Antwort von Isle Casino Hotel Bettendorf am 30. März 2024
Thank you for your feedback.

10/10 – Hervorragend

Jeanette

It was an excellent stay. Clean
Aufenthalt von 1 Nacht im März 2024
Antwort von Isle Casino Hotel Bettendorf am 29. März 2024
Thank you for your feedback.

10/10 – Hervorragend

Carol

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Poor signage No literature in the rooms Had no information where or what restaurants available Two bedroom with 1 cup of coffee per room
Aufenthalt von 1 Nacht im März 2024
Antwort von Isle Casino Hotel Bettendorf am 29. März 2024
Thank you for your feedback. In the future, please feel free to contact the hotel front desk for additional coffee and property questions. You can also find the hotel directory on the first three channels of the TV. We hope to see you again.

8/10 – Gut

Julie

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Not happy we weren't informed it was a smoking casino and hotel. I would have asked for a non smoking room had we known. Was not listed on your website.
Antwort von Isle Casino Hotel Bettendorf am 24. März 2024
Thank you for your feedback. Hotel front desk should be able to move your room, provided a nonsmoking room is available. This information will be passed on to the 3rd party to ensure they have the rooms descriptions stated clearly. Thank you, again.

10/10 – Hervorragend

Charleigh

Geschäftlich gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
I didn’t care for the parking garage, hard to find spots and super close.
Aufenthalt von 1 Nacht im März 2024
Antwort von Ash R am 23. März 2024
We sincerely appreciate your 5-star rating. We hope you visit us again soon! Thank you, Isle Casino Hotel Bettendorf.

10/10 – Hervorragend

jodi

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Love the location and it was a quiet hotel
Aufenthalt von 1 Nacht im März 2024
Antwort von Isle Casino Hotel Bettendorf am 19. März 2024
Thank you for the feedback, Jodi!

8/10 – Gut

Chris

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Front desk asked for my temporary drivers license even though my license was not expired yet but about to be. I though that was unnecessary.
Aufenthalt von 1 Nacht im März 2024
Antwort von Ash R am 18. März 2024
We appreciate you taking the time to provide your feedback, Chris. Your comments have been shared with the appropriate team for their input and attention. We value your patronage and hope to look forward to welcoming you back.

10/10 – Hervorragend

Debbie, Bettendorf

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was great
Aufenthalt von 2 Nächten im März 2024
Antwort von Ash R am 16. März 2024
We sincerely appreciate your 5-star rating. We hope you visit us again soon! Thank you, Isle Casino Hotel Bettendorf.

10/10 – Hervorragend

Craig

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Easy check in and very nice fitness center
Aufenthalt von 1 Nacht im März 2024
Antwort von Isle Casino Hotel Bettendorf am 14. März 2024
Thank you for the review

8/10 – Gut

Stacy

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von Isle Casino Hotel Bettendorf am 12. März 2024
Thank you for your review.

8/10 – Gut

Dr. Rico

Everything
Aufenthalt von 1 Nacht im März 2024
Antwort von Isle Casino Hotel Bettendorf am 12. März 2024
Thank you for your review.

6/10 – Okay

Craig

Mit der Familie gereist
The heat did not work properly, the keys did not work.
Aufenthalt von 2 Nächten im März 2024
Antwort von Isle Casino Hotel Bettendorf am 15. März 2024
Thank you for sharing your feedback. We sincerely hope you'll return to give us another opportunity to better serve you and earn your 5-star rating soon. At Isle Casino Hotel Bettendorf.

2/10 – Ungenügend

Ashlie

Gut: Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Sauberkeit
Aufenthalt von 1 Nacht im März 2024
Antwort von Isle Casino Hotel Bettendorf am 12. März 2024
Thank you for your review.

10/10 – Hervorragend

Marchelle

Aufenthalt von 2 Nächten im März 2024
Antwort von Ash R am 31. März 2024
We sincerely appreciate your 5-star rating. We hope you visit us again soon! Thank you, Isle Casino Hotel Bettendorf.

6/10 – Okay

michelle

Mit einer Gruppe gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit
had a great time in the casino.our bath had hair in the bath room floor
Aufenthalt von 1 Nacht im März 2024
Antwort von Isle Casino Hotel Bettendorf am 5. März 2024
Thank you for your feedback, Michelle. Your housekeeping concerns will be communicated to the appropriate department.

8/10 – Gut

Matthew, Blue Grass

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Isle Casino Hotel Bettendorf am 3. März 2024
Thanks for staying with us. We appreciate your feedback and we hope to see you again soon!

10/10 – Hervorragend

Tiffany

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Isle Casino Hotel Bettendorf am 22. März 2024
Thank you for your review.

10/10 – Hervorragend

Raymundo

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Thank you for the nice stay
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Isle Casino Hotel Bettendorf am 1. März 2024
We’re thrilled to hear that you enjoyed your time with us, Raymundo. We appreciate you taking the time to provide your feedback and we hope to welcome you back to Isle Casino Hotel Bettendorf in the future.

10/10 – Hervorragend

Kathleen

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
A
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Isle Casino Hotel Bettendorf am 1. März 2024
Thanks for staying with us. We appreciate your feedback and we hope to see you again soon!

10/10 – Hervorragend

Lynn

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great property!
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Isle Casino Hotel Bettendorf am 1. März 2024
Thanks for staying with us. We appreciate your feedback and we hope to see you again soon!

10/10 – Hervorragend

Tricia

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Absolutely gorgeous resort and casino!! I will definitely be a repeat guest
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Isle Casino Hotel am 24. Feb. 2024
We’re thrilled to hear that you enjoyed your time with us, Tricia. We appreciate you taking the time to provide your feedback and we hope to welcome you back to Isle Casino Hotel Bettendorf in the future

10/10 – Hervorragend

Paul

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 5 Nächten im Februar 2024
Antwort von Isle Casino Hotel am 24. Feb. 2024
Thank you for your feedback, Paul. We hope you visit again!

10/10 – Hervorragend

Doyle

Geschäftlich gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
We needed to make a change when checking in. The front desk staff did an outstanding job of helping us
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Isle Casino Hotel am 24. Feb. 2024
We’re thrilled to hear that you enjoyed your time with us, Doyle. We appreciate you taking the time to provide your feedback and we hope to welcome you back to Isle Casino Hotel Bettendorf in the future.

2/10 – Ungenügend

Richard, Rosemount

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The property was fine. My problem was with Expedia. Expedia confirmed a reservation at a hotel that was completely booked. The hotel did not have my reservation when I arrived. I spent over an hour working with Expedia trying to get me a room the Isle. The end result was they had no rooms to give. Expedia took so long to get back to me that we went to another hotel and booked a room without Expedia. Expedia needs to make it easier to talk to a live person. It was over an hour before I was able to get away from the Artificial Intelligence assistant. Disappointing.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Isle Casino Hotel am 24. Feb. 2024
We appreciate you taking the time to provide your feedback, Richard. Your comments have been shared with the appropriate team for their input and attention. We value your patronage and hope to look forward to welcoming you back.

8/10 – Gut

Tracy, Chicago

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
It's just a bit older than other hotels. We had a nice stay. The water pressure in the shower was very low. Room was large and clean. No quick meal on premise after 10pm.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Michaela Elsbury am 23. Feb. 2024
Your feedback is definitely appreciated, Tracy. We look forward to your next visit at Isle Casino Hotel Bettendorf.

4/10 – Schlecht

Christie

Mit einer Gruppe gereist
Verbesserungswürdig: Sauberkeit
The shower took about five minutes of running wster for hot water. There was hair on the shower tile wall from the last person who showered.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Isle Casino Hotel am 19. Feb. 2024
We appreciate you taking the time to provide your feedback, Christie. Your comments have been shared with the appropriate team for their input and attention. We value your patronage and hope to look forward to welcoming you back.

8/10 – Gut

Edward

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Slow check in
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Isle Casino Hotel am 19. Feb. 2024
We appreciate you taking the time to provide your feedback, Edward. Your comments have been shared with the appropriate team for their input and attention. We value your patronage and hope to look forward to welcoming you back.

4/10 – Schlecht

karla, Dubuque

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Stood in line to check in at 4 PM with several other people. Went to room to find it already occupied!! Embarrassing for both parties. We took our bags & went back down to the lobby, finally got someone’s attention (because we weren’t about to stand in line a second time) we were assigned another room in the opposite tower, which I didn’t originally book, as we wanted a water view, but figured we would be on the floor gambling anyway, so didn’t make a fuss. The room. Ugh. THIS, I should have made a fuss over, but again, my bad, I didn’t. Because we thought we would be gambling the night away we hoped the pet urine odor (or carpet made of moldy towel smell) would fade- it didn’t. We ended up coming back to the room early because our experience in the casino wasn’t as fun as it used to be. No decent bourbon at bar, so I went to the restaurant for a basic bourbon (usually about $25 a BOTTLE) a SINGLE was $17.25. Seriously, airport bar prices. It had been a while since we’ve been to the QC & the Isle & I can say without question, it’s seriously deteriorating. We mistakenly got “breakfast” before we left- I cannot strongly recommend enough to not do this. If you are heading back home in the morning, skip that part If our minds weren’t made up after both of us woke up with headaches from the smell of the room, the absolute filthy, trash laden parking garage was the final straw. It was like each car had emptied their own trash bag – every day for a month.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Isle Casino Hotel am 19. Feb. 2024
Hello, we apologize for the inconveniences during your visit. Your comments have been shared with the appropriate team for their input and attention. We value your patronage and hope to look forward to welcoming you back. Please contact the hotel directly for additional concerns.

6/10 – Okay

Teri

Verbesserungswürdig: Komfort des Zimmers
Location was great but....
We stayed to be close to an event next door. I asked for early check-in so I could get ready at the hotel. They said that was fine. I got there an hour beforehand and there was a line of 10 people to check-in and 1 clerk. There were 2 kiosks but they were a little temperamental as people were trying to use them. The room was ok. Could use a little more love. The bathroom was small and impossible for 2 people to get ready in. The lighting was awful! I ended up doing my make-up in the entryway. We had a king bed and 4 tiny pillows. Bed could use a topper, it wasn't very comfy. TV was difficult and slow to use. We had no hot water to shower with in the morning.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Isle Casino Hotel am 19. Feb. 2024
We appreciate you taking the time to provide your feedback, Teri. Your comments have been shared with the appropriate team for their input and attention. We value your patronage and hope to look forward to welcoming you back.

10/10 – Hervorragend

Christine

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Isle Casino Hotel am 19. Feb. 2024
We’re thrilled you enjoyed your time with us, Christine. We appreciate you taking the time to provide your feedback and we hope to welcome you back to Isle Casino Hotel Bettendorf in the future.

10/10 – Hervorragend

pius, Las Vegas

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very nice room and comfortable bed.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Michaela Elsbury am 15. Feb. 2024
We’re thrilled you enjoyed your time with us. We appreciate you taking the time to provide your feedback and we hope to welcome you back to Isle Casino Hotel Bettendorf in the future.