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Bewertungen von Wingate by Wyndham Bentonville AR

2.5 out of 5
Wingate by Wyndham Bentonville AR
7400 Sw Old Farm Blvd, Bentonville, AR

Bewertungen

8,6

Hervorragend

522 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
297 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 8 - Gut" "
105 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 6 - Okay" "
40 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
36 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,6/10

Sauberkeit

9,0/10

Personal & Service

8,4/10

Ausstattung

8,2/10

Zustand der Unterkunft

8,4/10

Umweltfreundlichkeit

Bewertungen

6/10 – Okay

Rebecca

Gut: Sauberkeit und Personal & Service
Clean but felt unsafe
Aufenthalt von 1 Nacht im Februar 2024
Antwort von George am 29. Mai 2024
Thank you for staying with us. We appreciate your feedback. We would like to know more about why you felt unsafe during your stay. This will help us to make any necessary changes to ensure all our guest feel safe at the property.

6/10 – Okay

Jeremy

Verbesserungswürdig: Sauberkeit
Corridor smells bad, hasn’t been vacuumed in a while. The toilet had a dried eye contact on the seat and was filthy inside
Aufenthalt von 1 Nacht im Mai 2024
Antwort von George am 29. Mai 2024
Thank you for staying with us. We apologize for the inconveniences you experienced. We will certainly address these issues with our staff. We appreciate your feedback.

8/10 – Gut

Lara, Huntington Beach

Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
nothing around it at all. people were very nice. fitness center was very old and lights would not stay on. elevator was broken? very very few food choices and noisy doors.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von George am 24. Mai 2024
Thank you for staying with us. The fitness center has a timed light switch with variable times of 5, 10, 30, and 60 minutes. As far as the elevator, we are awaiting an Otis technician to come to the property to fix the phone line. We appreciate your feedback and apologize for any inconvenience you experienced during your stay.

8/10 – Gut

Nathan R

Geschäftlich gereist
Gut: Sauberkeit und Personal & Service
the location was great. Not in the middle of everything. Peaceful
Aufenthalt von 2 Nächten im Mai 2024
Antwort von George am 24. Mai 2024
Thank you for staying with us. We appreciate your feedback!

10/10 – Hervorragend

Shiela

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I cannot say enough about the staff or the shuttle service. Two members of the staff helped us get our luggage in our daughter's car. My husband is recovering from surgery, and without their kind help, we would never have been able to make it all work. Many, many thanks!
Aufenthalt von 1 Nacht im Mai 2024
Antwort von George am 24. Mai 2024
Thank you for staying with us. We are more than happy to assist our guests in any way possible. We appreciate your feedback!

8/10 – Gut

Sandra, Shreveport

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice place to stay. Only reason I did not give 5 stars, because fan/light combo in bathroom was too loud. No way to turn off noise without turning off light in bathroom too.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von George am 23. Mai 2024
Thank you for staying with us. We appreciate your feedback!

10/10 – Hervorragend

Alisa

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This property was very well taken care of. Very clean with friendly staff. Hot breakfast was very good and it was fresh.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von George am 22. Mai 2024
Thank you for staying with us. We appreciate your feedback!

10/10 – Hervorragend

Nancy

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Super convenient for the airport, friendly staff and always efficient
Aufenthalt von 1 Nacht im Mai 2024
Antwort von George am 22. Mai 2024
Thank you for staying with us. We appreciate your feedback!

6/10 – Okay

Cathryn

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Handy to the airport and had free shuttle. Did experience hold up at check in- the receptionist lady was not that friendly and looked bothered that my booking through Expedia was giving her problems with putting through payment. Then something about incidental extra deposit that I could get back upon check out - confusing! And she didn’t seem to want to take time explaining
Aufenthalt von 1 Nacht im Mai 2024
Antwort von George am 22. Mai 2024
Thank you for staying with us. We apologize for the inconvenience at check in. We appreciate your feedback!

8/10 – Gut

Constance

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Convenient to airport and free shuttle was a big plus. Furniture and decor very dated but except for one spot in bathroom very clean. Everything worked well and was well arranged.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von George am 17. Mai 2024
Thank you for staying with us. We appreciate your feedback.

4/10 – Schlecht

Joseph

Geschäftlich gereist, Mit der Familie gereist
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Arrived 5am on Sunday morning, left the property came back at 6pm and housekeeping didn’t even clean my room and the sheets were so dirty it looked like there was a huge urine stain. I had to switch rooms and am getting a run around about comping me for Saturday night
Aufenthalt von 3 Nächten im Mai 2024
Antwort von George am 16. Mai 2024
We apologize for the inconvenience. Be assured that this is not our normal operating practice. Management will certainly look into the situation.

10/10 – Hervorragend

Angela

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von George am 16. Mai 2024
Thank you for staying with us. We appreciate your feedback!

2/10 – Ungenügend

Maria

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2024
Antwort von George am 16. Mai 2024
Thank you for staying with us. We apologize that your stay did not meet your expectations. We appreciate your feedback!

10/10 – Hervorragend

Gina

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
IT WAS GREAT
Aufenthalt von 1 Nacht im Mai 2024
Antwort von George am 15. Mai 2024
Thank you for staying with us. We appreciate your feedback!

2/10 – Ungenügend

Thomas

Geschäftlich gereist, Mit der Familie gereist
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
First room had a musty odor with water on the floor near AC, second room had a bathroom door that had a 1 inch gap at top of hinged side and could not close on the other, stained up upholstery , dirty room, smelled bad and body wash container was empty. I have never written a review before but this place needed one.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von George am 11. Mai 2024
Thank you for staying with us. We apologize for the poor condition of your room during your stay. We will certainly address these issues and make the needed changes. We always value our guests' feedback.

10/10 – Hervorragend

Katherine

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
shuttle service was excellent
Aufenthalt von 1 Nacht im Mai 2024
Antwort von George am 7. Mai 2024
Thank you for staying with us. We appreciate your feedback!

10/10 – Hervorragend

Shiela

We would like to stay longer
Aufenthalt von 1 Nacht im Mai 2024
Antwort von George am 7. Mai 2024
Thank you for staying with us. We appreciate your feedback!

10/10 – Hervorragend

Dom and Star, Farmington

Mit der Familie und kleinen Kindern gereist, Mit dem Partner gereist, Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Wonderful facilities and staff!
Aufenthalt von 2 Nächten im Mai 2024
Antwort von George am 7. Mai 2024
Thank you for staying with us. We appreciate your feedback!

10/10 – Hervorragend

Melissa

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Nice and spacious rooms that were well kept. Pool and hot tub were great for relaxing at the end of the day. Free shuttle service to the airport was also helpful
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

donna

Gut: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im April 2024
Antwort von George am 7. Mai 2024
Thank you for staying with us. We appreciate your feedback!

10/10 – Hervorragend

Chuck

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von George am 3. Mai 2024
Thank you for staying with us. We appreciate your feedback!

8/10 – Gut

Lynn

Mit der Familie gereist
Gut: Personal & Service und Ausstattung
Hotel is looking a little worn and could use some upkeep. For example, loose floorboards in our room and the tub didn’t work properly. But, it was a very quiet room, friendly staff and nice shuttle to airport at 4 am. Overall a good stay!
Aufenthalt von 1 Nacht im April 2024
Antwort von George am 3. Mai 2024
Thank you for staying with us. We appreciate your feedback. We will certainly address the issues you've raised and apologize for any inconvenience.

10/10 – Hervorragend

Paul

Mit Haustieren gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It's an airport hotel. Good for the airport but there's nothing else around. So if you're visiting the area for a few days may want to be closer to town.
Aufenthalt von 4 Nächten im April 2024
Antwort von George am 1. Mai 2024
Thank you for staying with us. We appreciate your feedback!

10/10 – Hervorragend

Frank

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
We use this hotel whenever we fly out of the nw ark airport
Aufenthalt von 1 Nacht im Februar 2024
Antwort von George am 28. Apr. 2024
Thank you for staying with us. We appreciate your feedback!

10/10 – Hervorragend

Sheryl

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff were all friendly and helpful. It was quiet. The room was a clean, average, hotel room, as I had expected. It met my expectations and needs. It was good value for the cost. The free shuttle to and from the nearby airport was very convenient. There aren't any dining options nearby so you will need to have transportation or order delivery.
Aufenthalt von 1 Nacht im April 2024

10/10 – Hervorragend

Gary

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
We were flying out of the airport it was perfect. Less than 5 minutes and they dropped us off at the door. Will definitely stay there again.
Aufenthalt von 1 Nacht im April 2024
Antwort von George am 23. Apr. 2024
Thank you for staying with us. We appreciate your feedback!

10/10 – Hervorragend

donnie

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von George am 20. Apr. 2024
Thank you for staying with us. We appreciate your feedback!

10/10 – Hervorragend

Rebekah, Lebanon

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The hotel is close to airport and a little out of town, so we had to drive to find a restaurant for dinner. But it was clean, quiet, rooms good size, we enjoyed the hot tub and the breakfast was good.
Aufenthalt von 1 Nacht im April 2024
Antwort von George am 17. Apr. 2024
Thank you for staying with us. We appreciate your feedback and are glad you enjoyed your stay.

10/10 – Hervorragend

Brenda

Gut: Sauberkeit
Aufenthalt von 1 Nacht im April 2024
Antwort von George am 14. Apr. 2024
Thank you for staying with us. We appreciate your feedback!

6/10 – Okay

Deborah

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Bathroom was dirty and soap and shampoo needed refilled
Aufenthalt von 1 Nacht im April 2024
Antwort von George am 12. Apr. 2024
Thank you for staying with us. We apologize for the condition of your bathroom upon check-in. We will certainly address the issue with our housekeeping staff. We also appreciate the feedback.

10/10 – Hervorragend

Christie

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
New and clean but absolutely nothing in area that’s walking distance. Hotel does have shuttle that will take you into town for cheaper than Uber
Aufenthalt von 1 Nacht im April 2024
Antwort von George am 6. Apr. 2024
Thank you for choosing to stay with us. We appreciate your feedback!

10/10 – Hervorragend

Leah

Gut: Sauberkeit und Personal & Service
Needed a place to stay close to the airport for an early morning flight. It was perfect and they had breakfast items early and fresh coffee. Made my day! Front desk was friendly and check in was fast.
Aufenthalt von 1 Nacht im März 2024
Antwort von George am 5. Apr. 2024
Thank you for staying with us. We greatly appreciate your feedback.

10/10 – Hervorragend

Michael

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
nice place returning customer
Aufenthalt von 1 Nacht im April 2024
Antwort von George am 5. Apr. 2024
Thank you for staying with us. We appreciate your feedback.

10/10 – Hervorragend

Elie

Gut: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im April 2024
Antwort von George am 5. Apr. 2024
Thank you for staying with us. We appreciate your feedback.

8/10 – Gut

Dana

Mit dem Partner gereist
Hotel has no water, hope it’s on soon or I will ask for a refund.
Aufenthalt von 1 Nacht im April 2024
Antwort von George am 3. Apr. 2024
We apologize for the inconvenience. The main water line for the city of Bentonville collapsed last night. Water service was restored to the hotel within an hour.

2/10 – Ungenügend

Alicia

Mit der Familie und kleinen Kindern gereist, Geschäftlich gereist
Verbesserungswürdig: Zustand der Unterkunft
They have bed bugs and still charged us for our 5 rooms. The 5 rooms were supposed to all be $115 through Expedia however once we checked it only 3 rooms were $115 another one I was charged $125 and the another one was $140. All 5 rooms were the exact same room on the same floor. Whenever we found the bed bugs the hotel maintenance men and housekeeper said yep that’s bed bugs for sure and said they would notify the manager. The manager said that’s weird that’s never happened here before. We should have received a refund. I did not have the time to argue with him as my family and I were on the way to a funeral. We will never stay in a Wyndham hotel again anywhere. Not only are we out of over $500 on the rooms but at least $1000 or more in all of our belongings that we had to throw away.
Aufenthalt von 1 Nacht im März 2024
Antwort von George am 30. März 2024
I would like to clarify. Regarding the room rates, you booked these rooms through Expedia and the rate per room is based on what you agreed to with Expedia at the time of your booking. The hotel has no control over the rates guests pay when booking through a third party. Secondly, you reported finding a single insect on the bed. When maintenance arrived to confirm, the guests were sitting on the bed with the insect on the bed. There were not several bugs as you've indicated. You also stated that if there was a bug in one room then there were bugs in the other rooms as well. The manager also informed you that she would not make any decision on refunds until a certified pest control agent came and inspected the rooms. After inspection, the pest control agent reported that he did not find any insects, nor, did he find any evidence that there were bed bugs in any of the rooms.

10/10 – Hervorragend

Michelle

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nice
Aufenthalt von 1 Nacht im März 2024
Antwort von George am 30. März 2024
Thank you for staying with us. We appreciate your feedback.

10/10 – Hervorragend

Gerry

Geschäftlich gereist
No one ever indicated that not only was it isolated but they offer NO ASSISTANCE with shuttle services or anything else. There is no restaurant service within or even nearby. Cab services cost as much as a car rental
Aufenthalt von 1 Nacht im März 2024
Antwort von George am 29. März 2024
Thank you for staying with us. Our shuttle service is for drop off and pick up to the airport. We do not travel to surrounding communities to pick up guests and bring them to the hotel which is why you needed cab services. While we are isolated with our location, there are several food delivery options available to hotel guests.

8/10 – Gut

David, St Augusta

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nice place set Off from most everything. Food 10 minutes away which is no big deal just beware
Aufenthalt von 1 Nacht im März 2024
Antwort von George am 30. März 2024
Thank you for staying with us. We appreciate your feedback!

2/10 – Ungenügend

James

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von George am 27. März 2024
Thank you for staying with us. We apologize that your stay did not measure up to your expectations. Please let us know where we can improve so we may provide the best service possible to our guests.

10/10 – Hervorragend

Roger

Gut: Personal & Service und Zustand der Unterkunft
Great staff (helpful). Nice room, great breakfast
Aufenthalt von 1 Nacht im März 2024
Antwort von George am 18. März 2024
Thank you for staying with us. We appreciate your feedback!

8/10 – Gut

Logan

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im März 2024
Antwort von George am 17. März 2024
Thank you for staying with us.

10/10 – Hervorragend

Chantel

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The hotel was very nice and quiet and clean. There was a Dollar General nearby and it was near the airport. To dine you had to drive at least 15 - 20 minutes back into town, but other than that, it was a very nice place. We would stay there again!
Aufenthalt von 1 Nacht im März 2024
Antwort von George am 16. März 2024
Thank you for staying with us. We greatly appreciate your feedback.

8/10 – Gut

EDUARDO

Aufenthalt von 1 Nacht im März 2024
Antwort von George am 3. Apr. 2024
thank you for staying with us. We appreciate your feedback!

10/10 – Hervorragend

Jared

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von George am 13. März 2024
Thank you for staying with us. We appreciate your feedback!

8/10 – Gut

Jennifer

Aufenthalt von 1 Nacht im März 2024
Antwort von George am 30. März 2024
Thank you for staying with us. We appreciate your feedback!

8/10 – Gut

Lawrence

Aufenthalt von 3 Nächten im März 2024
Antwort von George am 30. März 2024
Thank you for staying with us. We appreciate your feedback.

4/10 – Schlecht

Allison

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von George am 13. März 2024
Thank you for staying with us. We appreciate your feedback!

10/10 – Hervorragend

Sheila

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The property was very nice, rooms were clean. Out of town not much traffic. The breakfast was wonderful. Would stay there again.
Aufenthalt von 1 Nacht im März 2024
Antwort von George am 13. März 2024
Thank you for staying with us. We appreciate your feedback!

10/10 – Hervorragend

Dara

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Appears to be newly renovated, good breakfast. Everything very clean
Aufenthalt von 1 Nacht im März 2024
Antwort von George am 13. März 2024
Thank you for staying with us. We appreciate the feedback!