Dear Tamara,Thank you so much for your wonderful review. We will share your kindly comments to our staff. We appreciate you for staying with us and we hope to see you again soon.Sincerely,Maria. Clark.Front Office Manager

Dear Lawrence,Thank you so much for your review. We are very sad to see we didn't earn your highest marks. Our team strives to provide the utmost care to all of our guests and would have loved the opportunity to make a great lasting impression on you. Would you provide us in detail on what we could've done better? We are very sorry that your stay wasn't outstanding. Sincerely,Maria. Clark.Front Office Manager.

Thank you so much for your 5-star review. We greatly appreciate your business and the time you took to leave us a review. We shared your review with our team and they were thrilled to have received it. Thank you for recognizing their hard work and dedication to our guest's satisfaction. We look forward to welcome you back one day soon! Thanks again!

Thank you so much for that AWESOME review. I can't wait to share your review with the team. They are going to be so thrilled. We can't wait to welcome you back one day soon.

Thank you so much for your amazing review. I have to admit, I think our team is pretty awesome too. Thank you for recognizing them and all their hard work. I can't wait to share your review with them. They are going to be so delighted. Thank you again and can't wait to welcome you back one day soon!

Thank you so much for your wonderful review. I do agree that our team is remarkable and aim to provide our guests with the best experience possible. We can't wait to welcome you back one day soon. Thanks again!

Thank you so much for your wonderful review. I can't wait to share with our team as I know they will absolutely love it. Thanks again.

Dear Ashley,Thank you so much for your wonderful review. I can't wait to share with our team as I know they will absolutely love it. Thanks again.

Dear Alexander,Thank you so much for your wonderful review. I can't wait to share with our team as I know they will absolutely love it. Thanks again.

Dear Jimmy,Thank you so much for your wonderful review. I can't wait to share with our team as I know they will absolutely love it. Thanks again.

Dear Paola,We appreciate you for staying with us and thank you for the feedback. May we ask or can you provide us in detail on what we can do better? We hope you give us another chance.Sincerely,Maria. Clark.

Dear Lester,Thank you so much for your wonderful review. We appreciate you for staying with us and we hope to see you again soon.

Dear Carla,Thank you so much for your review. We are very sad to see we didn't earn your highest marks. Our team strives to provide the utmost care to all of our guests and would have loved the opportunity to make a great lasting impression on you. We would greatly appreciate another opportunity to earn your trust in us again. Sincerely,Maria. Clark.

Dear Kyleigh,Thank you so much for your wonderful review. I can't wait to share with our team as I know they will absolutely love it. Thanks again.

Dear Susan,Thank you so much for your review. We are very sad to see we didn't earn your highest marks. Our team strives to provide the utmost care to all of our guests and would have loved the opportunity to make a great lasting impression on you. We are very sorry that you had a bad experience in your room. We would greatly appreciate another opportunity to earn your trust in us again. Sincerely,Maria. Clark.

Dear Matt,We appreciate you for staying with us and thank you for the feedback. May we ask or can you provide us in detail on what we can do better? We hope you give us another chance.Sincerely,Maria. Clark.

Thank you so much for your review. I'm sorry you felt our customer service was horrible. I reviewed your reservation, but was surprised to see you did not show nor did you cancel your reservation. Our customer service ranks in the top 25 of our brand and strive to provide the utmost care to all of our guests. I'm sorry you didn't get to experience customer service in person.

Dear Adele,We truly appreciate you for staying with us. Thank you so much for the positive feedback about our friendly staff and clean room. We hope to see you again in the near future.Sincerely,Maria. Clark.Front Office Manager.Four Points Bentonville.

Dear Kevin,Thank you so much for your awesome review. Our team works really hard to provide all of our guests with a great stay. We hope to welcome you back one day soon! Again, many thanks!Maria. Clark

Thank you so much for 5 STAR your review. We greatly appreciate it and hope to welcome you back one day soon. Thanks again!

Thank you so much for your awesome review. Our team works really hard to provide all of our guests with a great stay. We hope to welcome you back one day soon! Again, many thanks!

Thank you so much for your wonderful review. I'm sorry that only breakfast was available during your stay. We actually just reopened for dinner service recently. We hope you'll return one day soon. In the meantime, thank you again and have a great week.

Thank you for your review. I'm sorry you felt it was dark and depressing. That is contrary to the normal reviews we usually receive. We hope for another chance to earn your trust in us again.

Dear Mr. James,We truly appreciate your positive feedback and thank you for staying with us. We hope you have a wonderful day and hope to see you soon.Best Regards,Maria. Clark.Front Office Manager.Four Points Bentonville

Dear Mark,We appreciate you for taking the time to give us a review. We are very sorry that your stay was not at your standard. Please, can you give us an explanation of why your stay is a 1? We hope to see you again in the future and we make sure we make things right for you.Sincerely,Maria. Clark.Front Office Manager.Four Points Bentonville.

Dear Mr. John,We truly appreciate your positive feedback and thank you for staying with us. We apologize about your breakfast being served cold. That is not up to our standard.We hope you have a wonderful day and hope to see you soon.Best Regards,Maria. Clark.Front Office Manager.Four Points Bentonville

Dear Mr. Christopher,We truly appreciate your positive feedback and thank you for staying with us. We hope you have a wonderful day and hope to see you soon.Best Regards,Maria. Clark.Front Office Manager.Four Points Bentonville

Dear Kyle,We appreciate you for taking the time to give us a review. We are very sorry that your stay was not at your standard due to the room type changed. We do sell out faster on our King rooms. Please give us another chance and we will make sure that you do have the king room. Please give us a call to make sure that we do assign a king room to your reservation. We hope to see you again.Sincerely,Maria. Clark.Front Office Manager.Four Points Bentonville.

Dear Mr. David,We truly appreciate your positive feedback and thank you for staying with us. We hope you have a wonderful day and hope to see you soon.Best Regards,Maria. Clark.Front Office Manager.Four Points Bentonville

Dear Leigh,We truly appreciate you for staying with us. Thank you so much for the positive feedback. We hope to see you again in the near future.Sincerely,Maria. Clark.

Dear Mr. Kevin,We truly appreciate your positive feedback and thank you for always coming back to us, that means the world to our staff. We hope you have a wonderful day and hope to see you soon.Best Regards,Maria. Clark.Front Office Manager.Four Points Bentonville

Dear Ms. Kimberly,We truly appreciate your positive feedback and thank you for always coming back to us, that means the world to our staff. We hope you have a wonderful day and hope to see you soon.Best Regards,Maria. Clark.Front Office Manager.Four Points Bentonville.

Thank you so much for choosing the Four Points Bentonville and for taking time to review our hotel. We weren't aware of our Elevators so I appreciate you bringing that to our attention. We have taken immediate action and are working properly again. Thank you! We look forward to another opportunity to welcome you back!

Dear Angela,We truly appreciate you for staying with us. Thank you so much for the positive feedback. We have shared this review to our team and they truly appreciate your kind words. We hope to see you again in the near future.Sincerely,Maria. Clark.

Thanks for your awesome review. We can't wait for a chance to welcome you back. Have a great summer and again, thanks!

Thank you so much for your review. I'm so sad to see we didn't earn your highest marks. Our team strives to provide the utmost care to all of our guests and would have loved the opportunity to make a great lasting impression on you. I'm sorry you had a bad experience. We would greatly appreciate another opportunity to earn your trust in us again. Thanks again and have a great summer

Thank you for your review. I reviewed all of our reservations from May 15th - today and cannot find a reservation under your name. Our team takes hospitality serious and make our guests feel nothing but welcomed and appreciated.

Dear Rachel,We apologize that your stay was not not a good experience. What was the name on the reservation please? You are mentioning no hot water but we haven't had any hot water problems at all. That's why we are asking what was the name under the reservation. Sincerely,Maria. Clark.

Thank you so much for your review. We think you're a 10 out of 10 too. We hope for another chance to welcome you back one day soon. In the meantime, have an awesome summer.

Thank you Kevin for your awesome review. We are so happy you enjoyed your stay here and we hope to see you again real soon. Thanks again!

Thanks for the 5 out of 5 review. We think you're pretty awesome too. We hope to welcome you back one day soon. Thanks again and happy summer!

Thank you so much for your review. I am sorry that we disappointed you with our pool being down. That certainly is never our intent. Our pool closure is posted on our website as well as all 3rd party websites such as Expedia etc. so we are being completely transparent prior to our guests arriving. Again, I am so sorry. We hope for another chance to welcome you back.

Awe..... Thanks :D !!!! We think you're pretty great too. We can't wait to welcome you back soon!

Dear Meg,We apologize about your stay and especially not having the room type that you requested. Do you remembered who did you talked to? We apologize for the miscommunication on our end. We hope you would give us another chance but we understand if you don't.Sincerely,Maria. Clark

We love you too!!! Thanks for your awesome review. We can't wait to welcome you back one day soon!

Thank you Penny for your awesome review. It's always great to welcome back our friends. We are so happy you enjoyed your stay here and we hope to see you again real soon. Thanks again!

Thank you for your awesome 10 out of 10 review. We truly appreciate it and can't wait for another opportunity to welcome you back!

Dear Steven,We want to appreciate you for staying at our hotel. Would you mind give us in detail of why we were rating at a 3 please? We would love to hear your opinion. Sincerely,Maria. Clark

Thank you so much for your 10 out of 10 review. We are grateful to have received your highest praise. We hope you'll return to us again soon! In the meantime, we wish you well!

Thank you so much for your review. I'm so sorry you were disappointed. That is certainly the last thing we want our guests to fee. We've published the pool closure on all of the booking websites and I see it listed under "Property Amenities" on Expedia. I do see where it could have been missed as you would need to click on the actual amenities. We hope for another opportunity to welcome you back. Thanks again for choosing the Four Points Bentonville