Verifizierte Bewertung
2/10 – Ungenügend
Georg
12. März 2026
Verbesserungswürdig: Sauberkeit, Check-in, Kommunikation und Genauigkeit des Onlineauftritts
Avoid Stay U-nique Napols I!
The location is good, but negative sides outweigh that by far.
The place is full of cockroaches, especially in the kitchen. Hygiene problem.
Do not get fooled by the pictures. The place is very dark. All pictures have been taken with extra lights. Furniture in the apartment is worn down. Safe is not working and was not repaired despite asking, also other stuff is defect.
We received an email the day before we arrived informing us that the gas boiler does not work, so no hot water or heating. Stay U-nique was not able to offer another apartment. Repair was promised to take place in the morning after our arrival and a minimalistic compensation of a few Euro was offered. Repair took much longer, compensation was not paid and Stay U-nique is not responding anymore.
Two (single-glass) windows of the apartment (bedroom, corridor) go to the inner staircase of the apartment building leading to noise from the elevator and the staircase. Otherwise, the apartment is quiet.
Communication with Stay U-nique is a little bit complicated, with all the time different people addressing messages, or not responding at all.
All in all, not worth the t money and horrible experience.
Aufenthalt von 5 Nächten im Februar 2026