Thai-Massagen, 2 Behandlungsräume

Bewertungen von Siam Mandarina Bangkok Suvarnabhumi Airport Hotel (Free Shuttle)

5 out of 5
Siam Mandarina Bangkok Suvarnabhumi Airport Hotel (Free Shuttle)
99 Moo 6, Kingkaew Road, Rachateva, Bangplee, Bang Phli, Samut Prakan

Bewertungen

8,6

Hervorragend

577 von insgesamt 1038 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
277 von insgesamt 1038 Gästebewertungen haben eine Bewertung von 8 - Gut" "
111 von insgesamt 1038 Gästebewertungen haben eine Bewertung von 6 - Okay" "
45 von insgesamt 1038 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
28 von insgesamt 1038 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,8/10

Sauberkeit

9,0/10

Personal & Service

8,6/10

Ausstattung

8,4/10

Zustand der Unterkunft

8,4/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Dirk

Aufenthalt von 1 Nacht im Mai 2024
Antwort von Max am 24. Mai 2024
Dear Dirk,Thank you for choosing Siam Mandarina Hotel,We strive to make sure that our guests have the best stay possible, and we are delighted that we could make your experience a pleasant one.Thank you again for taking the time to share your experience with usWarm Regards, Varit Sarakorn (Max) Front Office Manager

10/10 – Hervorragend

Andreas

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very good Hotel near the Airport. Perfect Shuttle service by the Hotel
Aufenthalt von 1 Nacht im April 2024
Antwort von Max am 8. Mai 2024
Dear Andreas,Thank you very much for choosing to stay with us and taking the time to write a review. We greatly value your opinions and feedback regarding our hotel. We are pleased to hear that you are satisfied with the convenient location of our hotel, which has easy access to the airport.Thank you again for taking the time to share your experience with us.Best Regard,Varit Sarakorn Front Office Manager

10/10 – Hervorragend

Heiner

Aufenthalt von 1 Nacht im März 2024
Antwort von Max am 25. März 2024
Dear Heiner,Dear Value Guest,Thank you for choosing Siam Mandarina Hotel,We strive to make sure that our guests have the best stay possible, and we are delighted that we could make your experience a pleasant one.Thank you again for taking the time to share your experience with usWarm Regards, Varit Sarakorn (Max) Front Office Manager

8/10 – Gut

Peter

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Der Pool ist klein und aufgrund der Straße ist es zum Teil sehr laut. Im Zimmer war der Lärm aber nicht zu hören.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Max am 13. Feb. 2024
Dear Peter,Thank you for choosing Siam Mandarina hotel.Most of all, we would like to thank you too for considering us very good to stay. Furthermore, we are glad that you were satisfied with our staff service.We thank you indeed for your useful review, it has meant a lot to us and we would like to wish you the best.Best Regard,Varit Sarakorn (Max)Front Office Manager

6/10 – Okay

Verifizierter Reisender

Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Hotel vétuste, chambre dans un état sommaire, heureusement très propre, personnel très serviable et accueillant Cela allait pour une nuit entres 2 avions, c’est tout Comment peut il avoir 5 étoiles ? Sur certains sites ?
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Max am 30. Jan. 2024
Dear Value Guest,Thank you very much for your comments and suggestions regarding your stay at Siam Mandarina. The hotel is very pleased to hear that you are satisfied with our services. We will bring your comments to the team. And we are confident that this feedback will be something that will make every team member strive to continuously improve the quality of service forever. Thank you again for sharing your experience. And we hope that your next visit will be as satisfying as the last.Best Regard, Varit Sarakorn (Max) Front Office Manager

8/10 – Gut

Daniel

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
24 hour restaurant was good to have
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Max am 16. Dez. 2023
Dear Daniel,Thank you for sharing your great comments!! It's great to know that you liked our service. At Siam Mandarina, we aim at providing our guests with warm welcome and quality services at great value for money for a wonderful experience.It is great to know that you will be our future returning guest! We look forward to welcoming you back in nearly future.Best Regards,Varit Sarakorn (Max)Front Office Manager

10/10 – Hervorragend

Marc, Butzbach

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Das Hotel war wirklich sehr schön, ich habe mich über das Zimmer mit der Aussicht auf dem Flughafen sehr gefreut, damit das Panorama wirklich total gefallen hat. Darum habe ich auch dieses Zimmer speziell gebucht.
Aufenthalt von 1 Nacht im September 2023
Antwort von Max am 28. Sept. 2023
Dear Marc,We thank you indeed for your warm words and kind review rating. Most of all, we are so glad that you were satisfied with our excellent location, friendly staff and big & clean room. We are so happy and overwhelmed by your generous compliment.We hope you have had a good journey home, and we remain.Sincerely yours,Varit Sarakorn(Max)Front Office Manager

8/10 – Gut

Kevin-Floyd

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Gutes Hotel für eine Nacht wegen kostenlosen Transfer und Flughafen Nähe. Das Restaurant hat 24h geöffnet.
Aufenthalt von 1 Nacht im August 2023
Antwort von Max am 23. Aug. 2023
Dear Kevin, We very much appreciate your comments regarding your stay at the Siam Mandarina hotel. The hotel is delighted to hear that you had an excellent stay and enjoyed your visit at our hotel, especially the restaurant is open 24 hours .It is always a pleasure to receive positive feedback and encouraging to learn that guests are satisfied with our service as it is what we strive for every day. We hope your next visit will be as pleasant as the previous one.Best Regard, Varit Sarakorn (Max) Front Office Manager

2/10 – Ungenügend

Kristina-Luisa

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Hotel an einer riesen großen Hauptstraße (Autobahnähnlich)
Aufenthalt von 2 Nächten im Februar 2023
Antwort von Management & Staff am 2. März 2023
Dear Kristina-LuisaThank you for taking your time to share the experience of your recent stay with us.Your feedback is very valuable to us and is it deeply appreciated. The mentioned concerns will be forwarded to the appropriate department to take action.My team and I are looking forward to welcome you back in the near future.Warm regards,Pitipong Nakngan (Ice)Front Office Manager

8/10 – Gut

Willem

Gut: Sauberkeit und Personal & Service
Nette kamer alleen badkamer gedateerd was ook vervoer vanaf het hotel naar de lucht haven eten was gezellig en kwaliteit was goed
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Max am 27. Mai 2024
Dear Willem,Thank you for taking your time to share the experience of your recent stay with, Firstly I would like to thank you for choosing Siam Mandarina Hotel as your hotel.We are sorry to hear that your experience did not meet your expectations.Kindly note that our management is very much concerned with the property upgrade and currently the makeover of guest rooms and public areas is now going on for the more modern look, the lighting improvement in all rooms too is now in progress for the better brightness, however, due to the gigantic spaces of the premise, work will therefore take a bit of time to be completed.We strive to provide a superior service experience for every customer; therefore, your feedback is very important to us.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Best Regard,Varit Sarakorn (Max)Front Office Manager

10/10 – Hervorragend

sundari

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good room arrangement , good service
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Max am 27. Mai 2024
Dear Sundari,Thank you very much for your comments and suggestions regarding your stay at Siam Mandarina. The hotel is very pleased to hear that you are satisfied with our services. We will bring your comments to the team. And we are confident that this feedback will be something that will make every team member strive to continuously improve the quality of service forever. Thank you again for sharing your experience. And we hope that your next visit will be as satisfying as the last.Best Regard, Varit Sarakorn (Max) Front Office Manager

10/10 – Hervorragend

Jeoffrey

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Convenient to airport. Nice hotel with 24 hour room service. Easy stay for one night.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Max am 25. Mai 2024
Dear Jeoffrey,Thank you very much for choosing to stay with us and taking the time to write a review. We greatly value your opinions and feedback regarding our hotel. We are pleased to hear that you are satisfied with the convenient location of our hotel, which has easy access to the airport.Thank you again for taking the time to share your experience with us.Best Regard,Varit Sarakorn Front Office Manager

8/10 – Gut

Allison

Gut: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Max am 24. Mai 2024
Dear Allison,Thank you for choosing Siam Mandarina Hotel,We strive to make sure that our guests have the best stay possible, and we are delighted that we could make your experience a pleasant one.Thank you again for taking the time to share your experience with usWarm Regards, Varit Sarakorn (Max) Front Office Manager

10/10 – Hervorragend

Nancy

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Convenient to airport. Very nice staff. Very good restaurant. The only drawback is that it is on a pretty industrial area. But I think that is because it is so close to the airport.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Max am 21. Mai 2024
Dear Nancy,Thank you very much for your comments and suggestions regarding your stay at Siam Mandarina. The hotel is very pleased to hear that you are satisfied with our services. We will bring your comments to the team. And we are confident that this feedback will be something that will make every team member strive to continuously improve the quality of service forever. Thank you again for sharing your experience. And we hope that your next visit will be as satisfying as the last.Best Regard, Varit Sarakorn (Max) Front Office Manager

8/10 – Gut

Erich

Mit dem Partner gereist
Gut: Sauberkeit und Zustand der Unterkunft
This hotel is very convenient for travelers departing from Suvarnabhumi airport. We very much enjoyed the room. Nice size and super clean. The restaurant was a disappointment. No big deal there are option for Thai Street food within walking distance.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Max am 21. Mai 2024
Dear Erich,Thank you very much for choosing to stay with us and taking the time to write a review. We greatly value your opinions and feedback regarding our hotel. We are pleased to hear that you are satisfied with the convenient location of our hotel, which has easy access to the airport.Thank you again for taking the time to share your experience with us.Best Regard,Varit Sarakorn Front Office Manager

8/10 – Gut

Chris

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
4/5. Decent. Friendly staff.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Max am 21. Mai 2024
Dear Chris,Thank you very much for your comments and suggestions regarding your stay at Siam Mandarina. The hotel is very pleased to hear that you are satisfied with our services. We will bring your comments to the team. And we are confident that this feedback will be something that will make every team member strive to continuously improve the quality of service forever. Thank you again for sharing your experience. And we hope that your next visit will be as satisfying as the last.Best Regard, Varit Sarakorn (Max) Front Office Manager

10/10 – Hervorragend

Neil, Althorne

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Max am 20. Mai 2024
Dear Value Guest,Thank you for choosing Siam Mandarina Hotel,We strive to make sure that our guests have the best stay possible, and we are delighted that we could make your experience a pleasant one.Thank you again for taking the time to share your experience with usWarm Regards, Varit Sarakorn (Max) Front Office Manager

10/10 – Hervorragend

Martha, Waco

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This property has a reliable shuttle, a great buffet, & a very pleasant swimming pool. It’s a nice place to relax. My only problem was that it seems almost impossible to find a rubbish bin! On by the elevators, or one accessible in the lobby would be a great help. Other than that our stay was wonderful.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Max am 19. Mai 2024
Dear Martha,We thank you indeed for your warm words and kind review rating. Most of all, we are so glad that you were satisfied with our service quality. We are so happy and overwhelmed by your generous compliment.Best Regard,Varit Sarakorn (Max)Front Office Manager

8/10 – Gut

Scott, San Antonio

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very nice hotel. Friendly and helpful staff.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Max am 19. Mai 2024
Dear Scott,Thank you very much for your comments and suggestions regarding your stay at Siam Mandarina. The hotel is very pleased to hear that you are satisfied with our services. We will bring your comments to the team. And we are confident that this feedback will be something that will make every team member strive to continuously improve the quality of service forever. Thank you again for sharing your experience. And we hope that your next visit will be as satisfying as the last.Best Regard, Varit Sarakorn (Max) Front Office Manager

8/10 – Gut

BRETT

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Very friendly and helpful staff but I couldn’t get them to understand that our air conditioning was running rampant and we had to stay under the covers when in the room to stay warm. Still was an overall good experience as usual and they will continue to be the hotel I use when in Bangkok.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Max am 18. Mai 2024
Dear Brett,Thank you very much for choosing to stay with us and taking the time to write a review. We greatly value your opinions and feedback regarding our hotel. We are pleased to hear that you are satisfied with our staff service.On the other hand, we apologize for any discomfort caused by the extremely loud air conditioning. Please allow us to express our sincerest apologies. We humbly apologize and are so sorry for your disappointment. Your feedback has definitely been forwarded to the relevant department heads for the possibility of urgent solution and improvement.We strive to provide a superior service experience for every customer; therefore, your feedback is very important to us.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Best Regard,Varit Sarakorn Front Office Manager

10/10 – Hervorragend

Michael

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Max am 18. Mai 2024
Dear Michael,Thank you for choosing Siam Mandarina Hotel,We strive to make sure that our guests have the best stay possible, and we are delighted that we could make your experience a pleasant one.Thank you again for taking the time to share your experience with usWarm Regards, Varit Sarakorn (Max) Front Office Manager

6/10 – Okay

Niki

Verbesserungswürdig: Sauberkeit
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Max am 18. Mai 2024
Dear Nike,Thank you for choosing Siam Mandarina Hotel,We strive to make sure that our guests have the best stay possible, and we are delighted that we could make your experience a pleasant one.Thank you again for taking the time to share your experience with usWarm Regards, Varit Sarakorn (Max) Front Office Manager

10/10 – Hervorragend

manh

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good hotel , and the reception is very polite and friendly
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Max am 18. Mai 2024
Dear Manh,Thank you very much for your comments and suggestions regarding your stay at Siam Mandarina. The hotel is very pleased to hear that you are satisfied with our services. We will bring your comments to the team. And we are confident that this feedback will be something that will make every team member strive to continuously improve the quality of service forever. Thank you again for sharing your experience. And we hope that your next visit will be as satisfying as the last.Best Regard, Varit Sarakorn (Max) Front Office Manager

10/10 – Hervorragend

Amrin

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Max am 18. Mai 2024
Dear Amrin,Thank you for choosing Siam Mandarina Hotel,We strive to make sure that our guests have the best stay possible, and we are delighted that we could make your experience a pleasant one.Thank you again for taking the time to share your experience with usWarm Regards, Varit Sarakorn (Max) Front Office Manager

10/10 – Hervorragend

Nuchy

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Convenient location. Autostyle was very helpful and kind.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Max am 18. Mai 2024
Dear Nuchy,Thank you very much for choosing to stay with us and taking the time to write a review. We greatly value your opinions and feedback regarding our hotel. We are pleased to hear that you are satisfied with the convenient location of our hotel, which has easy access to the airport.Thank you again for taking the time to share your experience with us.Best Regard,Varit Sarakorn Front Office Manager

10/10 – Hervorragend

John, Papanui

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Instrustions to locate the shuttle meeting point were concise and clear. Checkin was easy and painless. Room was clean and quiet, even though overlooking the road. Buffet breakfast had great options. All staff were very friendly and helpful. Will recommend, and definitely stay again
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Max am 18. Mai 2024
Dear John,Thank you very much for your comments and suggestions regarding your stay at Siam Mandarina. The hotel is very pleased to hear that you are satisfied with our services. We will bring your comments to the team. And we are confident that this feedback will be something that will make every team member strive to continuously improve the quality of service forever. Thank you again for sharing your experience. And we hope that your next visit will be as satisfying as the last.Best Regard, Varit Sarakorn (Max) Front Office Manager

6/10 – Okay

Zhaoda

Gut: Personal & Service
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Max am 18. Mai 2024
Dear Zhaoda,Thank you for choosing Siam Mandarina Hotel,We strive to make sure that our guests have the best stay possible, and we are delighted that we could make your experience a pleasant one.Thank you again for taking the time to share your experience with usWarm Regards, Varit Sarakorn (Max) Front Office Manager

8/10 – Gut

J Julian

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Thank you!
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Max am 12. Mai 2024
Dear Julian,Thank you for choosing Siam Mandarina Hotel,We strive to make sure that our guests have the best stay possible, and we are delighted that we could make your experience a pleasant one.Thank you again for taking the time to share your experience with usWarm Regards, Varit Sarakorn (Max) Front Office Manager

10/10 – Hervorragend

Saito

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very good!
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Max am 12. Mai 2024
Dear Saito,Thank you for the great review! At our hotel, we strive to provide a delightful experience for our guests, and it's rewarding to know that we met your expectations in terms of service. We appreciate your positive feedback and look forward to welcoming you back for another enjoyable stay in the future. Thank you once again for choosing Siam Mandarina Hotel and for your kind review. Best Regards, Varit Sarakorn (Max) Front Office Manager

10/10 – Hervorragend

Alain

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great services, nice room.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Max am 12. Mai 2024
Dear Alain,Thank you very much for your comments and suggestions regarding your stay at Siam Mandarina. The hotel is very pleased to hear that you are satisfied with our services. We will bring your comments to the team. And we are confident that this feedback will be something that will make every team member strive to continuously improve the quality of service forever. Thank you again for sharing your experience. And we hope that your next visit will be as satisfying as the last.Best Regard, Varit Sarakorn (Max) Front Office Manager

4/10 – Schlecht

Devon, Aurora

Mit dem Partner gereist
Old building renovated poorly. The smell of mold couldn’t be escaped. Bathroom renovation left the old bathtub and its drain issues.
Aufenthalt von 1 Nacht im April 2024
Antwort von Max am 8. Mai 2024
Dear Devon,Thank you for taking your time to share the experience of your recent stay with, Firstly I would like to thank you for choosing Siam Mandarina Hotel as your hotel.We are sorry to hear that your experience did not meet your expectations.Kindly note that our management is very much concerned with the property upgrade and currently the makeover of guest rooms and public areas is now going on for the more modern look, the lighting improvement in all rooms too is now in progress for the better brightness, however, due to the gigantic spaces of the premise, work will therefore take a bit of time to be completed.We strive to provide a superior service experience for every customer; therefore, your feedback is very important to us.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Best Regard,Varit Sarakorn (Max)Front Office Manager

10/10 – Hervorragend

William

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I like it
Aufenthalt von 1 Nacht im April 2024
Antwort von Max am 8. Mai 2024
Dear William,Thank you for choosing Siam Mandarina Hotel,We strive to make sure that our guests have the best stay possible, and we are delighted that we could make your experience a pleasant one.Thank you again for taking the time to share your experience with usWarm Regards, Varit Sarakorn (Max) Front Office Manager

10/10 – Hervorragend

sayuri

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
We were only there between flights but the room was a generous size and the shower excellent. The staff were very friendly and helpful
Aufenthalt von 1 Nacht im April 2024
Antwort von Max am 8. Mai 2024
Dear Sayuri,Thank you very much for your comments and suggestions regarding your stay at Siam Mandarina. The hotel is very pleased to hear that you are satisfied with our services. We will bring your comments to the team. And we are confident that this feedback will be something that will make every team member strive to continuously improve the quality of service forever. Thank you again for sharing your experience. And we hope that your next visit will be as satisfying as the last.Best Regard, Varit Sarakorn (Max) Front Office Manager

6/10 – Okay

Rieko

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
旅行の最終日、朝の便だったので空港近くのホテルが良いと思い宿泊しました。 朝の空港までのシャトルバスは便も多くチェックイン時に予約して確実に乗れて非常に助かりました。15分程度で無事に届けてもらいました。 プールは小さいですが、10歳の息子は楽しんでいました。 部屋はリフォームしてあるようで綺麗でしたが水回りは古さを感じました。 事前に特に頼んでいませんでしたが、ベッドは3台用意してくださっていました。(特に追加料金は無し。もともと料金に含まれていたのかは不明。) レストランやルームサービスもあるようでしたが、一品250〜400バーツと雰囲気に対してやや高めでした。300mくらい歩くとセブンイレブンがあります。向いにも最寄りのセブンがありますが、信号のない幹線道路の横断が必要でハードル高そうです。 近くには地元の食堂がありましたが、暑かったですし利用していません。 5つ星だと思って期待しなければ、空港近くに1泊するホテルとしては十分です。お値段も3人で約1万円で手頃だったので。
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Max am 12. Mai 2024
Dear Reiko,Thank you infinitely for sharing such a kind and positive review of your recent stay at Siam Mandarina! We are thrilled to hear that you thoroughly enjoyed your experience, and that our team played a part in making it memorable. We look forward to hosting you again on your next visit to Bangkok.Best Regard,Varit Sarakorn (Max)Front Office Manager

10/10 – Hervorragend

Tom

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
As an airport hotel, we only stayed for less than 24 hours in total, but much appreciated very helpful and friendly staff, good food and drinks, and some nice live music in the restaurant (one man playing guitar and singing at a volume that was pleasant). The room was spacious, clean, and comfortable for getting some rest before flying out. The shuttle was quick and easy to get us to Suvarnabhumi.
Aufenthalt von 1 Nacht im April 2024
Antwort von Max am 12. Mai 2024
Dear Tom,Thank you very much for your comments and suggestions regarding your stay at Siam Mandarina. The hotel is very pleased to hear that you are satisfied with our services. We will bring your comments to the team. And we are confident that this feedback will be something that will make every team member strive to continuously improve the quality of service forever. Thank you again for sharing your experience. And we hope that your next visit will be as satisfying as the last.Best Regard, Varit Sarakorn (Max) Front Office Manager

10/10 – Hervorragend

Jafar

Gut: Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Sauberkeit
Gentleman (Manager??) at reception night time was so professional and well-understanding of our night over condition. He could even solve our wrong booking date with his helpful smile. Really appreciate how he knows his job perfectly.
Aufenthalt von 1 Nacht im April 2024
Antwort von Max am 8. Mai 2024
Dear Jafar,Thank you very much for your comments and suggestions regarding your stay at Siam Mandarina. The hotel is very pleased to hear that you are satisfied with our services. We will bring your comments to the team. And we are confident that this feedback will be something that will make every team member strive to continuously improve the quality of service forever. Thank you again for sharing your experience. And we hope that your next visit will be as satisfying as the last.Best Regard, Varit Sarakorn (Max) Front Office Manager

8/10 – Gut

Joe, Memphis

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The restaurant manager or host was unusually rude, yelling at me at the restaurant entrance.
Aufenthalt von 1 Nacht im April 2024
Antwort von Max am 8. Mai 2024
Dear Joe,Thank you for your review and apologized that your stay with us was not up to your expectation.We will look into the details you've mentioned closely, to improve and for internal briefing and training.We look forward to welcoming you soon.Sorry for inconvenience.Best Regard,Varit SarakornFront Office Manager

10/10 – Hervorragend

Safwan

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von Max am 8. Mai 2024
Dear Value Guest,Thank you for choosing Siam Mandarina Hotel,We strive to make sure that our guests have the best stay possible, and we are delighted that we could make your experience a pleasant one.Thank you again for taking the time to share your experience with usWarm Regards, Varit Sarakorn (Max) Front Office Manager

10/10 – Hervorragend

Lily

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Hotel is excellent. Food is good. Surrounding area is safe but no shopping or local restaurants.
Aufenthalt von 1 Nacht im April 2024
Antwort von Max am 8. Mai 2024
Dear Lily,We very much appreciate your comments regarding your stay at the Siam mandarina. It is always a pleasure to receive your feedback and I noted for your comment regarding the Food & Beverage at the Crystal Restaurant. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we will have a chance to welcome you back in the near future. Best Regard,Varit Sarakorn Front Office Manager

8/10 – Gut

Nilesh

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The hotel is very close to the airport and the main reason we chose this hotel as we had an early check-in time. Also a bonus was the shuttle from the hotel to the airport. Unfortunately, there aren't many good restaurants near the hotel. The only one was in the hotel and this was also where the breakfast is served. The room was very nice and we got an upgrade at check-in time. The breakfast was satisfactory with various choices of food and beverages.
Aufenthalt von 1 Nacht im April 2024
Antwort von Max am 30. Apr. 2024
Dear Nilesh,Thank you infinitely for sharing such a kind and positive review of your recent stay at Siam Mandarina! We are thrilled to hear that you thoroughly enjoyed your experience, and that our team played a part in making it memorable. We look forward to hosting you again on your next visit to Bangkok.Best Regard,Varit Sarakorn (Max)Front Office Manager

10/10 – Hervorragend

Beth

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Stayed here for transportation from the airport. Was a very nice stay.
Aufenthalt von 1 Nacht im April 2024
Antwort von Max am 30. Apr. 2024
Dear Beth,Thank you very much for choosing to stay with us and taking the time to write a review. We greatly value your opinions and feedback regarding our hotel. We are pleased to hear that you are satisfied with the convenient location of our hotel, which has easy access to the airport.Thank you again for taking the time to share your experience with us.Best Regard,Varit Sarakorn Front Office Manager

8/10 – Gut

Pornpun

Aufenthalt von 1 Nacht im April 2024
Antwort von Max am 19. Mai 2024
Dear Khun Pornpun,Thank you for choosing Siam Mandarina Hotel,We strive to make sure that our guests have the best stay possible, and we are delighted that we could make your experience a pleasant one.Thank you again for taking the time to share your experience with usWarm Regards, Varit Sarakorn (Max) Front Office Manager

8/10 – Gut

manuel

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Only 1 key card by room??
Aufenthalt von 1 Nacht im April 2024
Antwort von Max am 28. Apr. 2024
Dear Manuel,Thank you for you choosing Siam Mandarina hotel as your hotel. We really pleased to read that your overall experience with us was a good one, apologies not everything was to your satisfaction, thank you for providing us with this feedback. The mentioned concern regarding the key card ,We sincerely apologize for the inconvenience and disappointment you encountered during your stay.Your feedback is invaluable to us, and we will address these concerns with our management team.We strive to make sure that our guests have the best stay possible, and we are delighted that we could make your experience a pleasant one.Thank you again for taking the time to share your experience with us.Warm Regards,Varit Sarakorn (Max)Front Office Manager

10/10 – Hervorragend

Jody

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice place
Aufenthalt von 1 Nacht im April 2024
Antwort von Max am 30. Apr. 2024
Dear Jody,Thank you very much for choosing to stay with us and taking the time to write a review. We greatly value your opinions and feedback regarding our hotel. We are pleased to hear that you are satisfied with the convenient location of our hotel, which has easy access to the airport.Thank you again for taking the time to share your experience with us.Best Regard,Varit Sarakorn Front Office Manager

8/10 – Gut

Tyler

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
The staff and shuttle were great. The restaurant was delicious and reasonably priced. The room was clean, but the quality of the room was lacking. The bathtub didn't drain and the finishing work around the room was sub par.
Aufenthalt von 1 Nacht im April 2024
Antwort von Max am 30. Apr. 2024
Dear Tyler,Thank you for you choosing Siam Mandarina hotel as your hotel. We really pleased to read that your overall experience with us was a good one, apologies not everything was to your satisfaction, thank you for providing us with this feedback. The mentioned concern regarding the bathroom dated and no water pressure.We strive to provide a high-quality experience for our guests. and it is clear that we fell short of your expectations on this occasion. Your feedback has definitely been forwarded to the relevant department heads for the possibility of an urgent solutionThank you again for taking the time to share your experience with us.Warm Regards,Varit Sarakorn (Max)Front Office Manager

10/10 – Hervorragend

Gabriel, FLUSHING

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Max am 28. Apr. 2024
Dear Gabriel,Thank you for choosing Siam Mandarina Hotel,We strive to make sure that our guests have the best stay possible, and we are delighted that we could make your experience a pleasant one.Thank you again for taking the time to share your experience with usWarm Regards, Varit Sarakorn (Max) Front Office Manager

8/10 – Gut

Bin, Eden Prairie

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good but not real 5 star hotel. Excellent for one night stay for morning flight. The shuttle to airport is good but not the other way around. Better plan to hire a taxi at airport. Not necessary the hotel's fault because the pickup location is really chaotic.
Aufenthalt von 1 Nacht im April 2024
Antwort von Max am 30. Apr. 2024
Dear Bin,Thank you for the great review! At our hotel, we strive to provide a delightful experience for our guests, and it's rewarding to know that we met your expectations in terms of service. We appreciate your positive feedback and look forward to welcoming you back for another enjoyable stay in the future. Thank you once again for choosing Siam Mandarina Hotel and for your kind review. Best Regards, Varit Sarakorn (Max) Front Office Manager

6/10 – Okay

Sukanya

Gut: Personal & Service
Aufenthalt von 1 Nacht im April 2024
Antwort von Max am 30. Apr. 2024
Dear Khun Sukanya,Thank you for choosing Siam Mandarina Hotel,We strive to make sure that our guests have the best stay possible, and we are delighted that we could make your experience a pleasant one.Thank you again for taking the time to share your experience with usWarm Regards, Varit Sarakorn (Max) Front Office Manager

6/10 – Okay

glen

Verbesserungswürdig: Zustand der Unterkunft
TV did not work, staff couldn't fix, have stayed at much better for less in this area, will not return
Aufenthalt von 1 Nacht im April 2024
Antwort von Max am 21. Apr. 2024
Dear Glen,Thank you for taking your time to share the experience of your recent stay with, Firstly I would like to thank you for choosing Siam Mandarina Hotel as your hotel.We are sorry to hear that your experience did not meet your expectations.Regarding TV did not work please allow us to express our sincerest apologies. We humbly apologize and are so sorry for your disappointment. Your feedback has definitely been forwarded to the relevant department heads for the possibility of urgent solutions and improvement.We strive to provide a superior service experience for every customer; therefore, your feedback is very important to us.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Best Regard,Varit Sarakorn (Max)Front Office Manager

8/10 – Gut

abdullah

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great place for long transit and not far away from airport
Aufenthalt von 1 Nacht im April 2024
Antwort von Max am 21. Apr. 2024
Dear Abdullah,Thank you for choosing Siam Mandarina Hotel,We strive to make sure that our guests have the best stay possible, and we are delighted that we could make your experience a pleasant one.Thank you again for taking the time to share your experience with usWarm Regards, Varit Sarakorn (Max) Front Office Manager