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Bewertungen von Sleep Inn Columbia Gateway

2.5 out of 5
Sleep Inn Columbia Gateway
8145 Washington Blvd, Jessup, MD

Bewertungen

8,0

Sehr gut

136 von insgesamt 369 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
136 von insgesamt 369 Gästebewertungen haben eine Bewertung von 8 - Gut" "
53 von insgesamt 369 Gästebewertungen haben eine Bewertung von 6 - Okay" "
22 von insgesamt 369 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
22 von insgesamt 369 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,2/10

Sauberkeit

8,4/10

Personal & Service

7,4/10

Ausstattung

8,0/10

Zustand der Unterkunft

7,8/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Andrea

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Verbesserungswürdig: Personal & Service
Aufenthalt von 2 Nächten im September 2017

10/10 – Hervorragend

Thomas

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We had a very nice one night stay here on Memorial Day weekend. The shower head was one of the best I’ve experienced. The room was large and comfortable. The staff both competently and friendly.
Aufenthalt von 2 Nächten im Mai 2024

6/10 – Okay

TANYA

Gut: Sauberkeit und Personal & Service
Much better meal selections- not every person eats pork
Aufenthalt von 2 Nächten im Mai 2024

8/10 – Gut

Robert

Gut: Personal & Service
Staff was great, breakfast was not always well stocked. There are some repairs that need to be made. Our stay was nice and comfortable.
Aufenthalt von 3 Nächten im Mai 2024

6/10 – Okay

Emily

Aufenthalt von 1 Nacht im Mai 2024

6/10 – Okay

Kennedy

Mit der Familie gereist
Verbesserungswürdig: Personal & Service und Ausstattung
Staff rude
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Ms. Patel am 22. Mai 2024
Dear Kennedy,Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn Columbia Gateway.Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding on your recent visit. I have shared your feedback with to better handle these types of situations differently in the future. Feedback from our Choice Privileges members on their experiences is what we use to further our constant improvement.Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future.Kind regards,General ManagerSleep Inn Columbia Gateway

10/10 – Hervorragend

Nick

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Though we could not stay the service was very good.

8/10 – Gut

Tandy

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff was really accommodating for our large group. The only suggestion is cleaner bed sheets.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Ms. Patel am 21. Mai 2024
Dear Tandy,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Sleep Inn Columbia Gateway and the services we provide for our valued Choice Privileges members. We are so glad you enjoyed your stay.We look forward to providing you with wonderful accommodations and experiences each time you are in town.Kind regards,General ManagerSleep Inn Columbia Gateway

6/10 – Okay

Joseph

Mit der Familie und kleinen Kindern gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Staff was nice but my room was very dirty and decor was dated.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Ms Patel am 20. Mai 2024
Dear Joseph,Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn Columbia Gateway.Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding on your recent visit. I have shared your feedback with to better handle these types of situations differently in the future. Feedback from our Choice Privileges members on their experiences is what we use to further our constant improvement.Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future.Kind regards,General ManagerSleep Inn Columbia Gateway

10/10 – Hervorragend

Nicole

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff eas very friendly gave us suggestions to eat
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Ken am 20. Mai 2024
Dear Nicole,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Sleep Inn Columbia Gateway and the services we provide for our valued Choice Privileges members. We are so glad you enjoyed your stay.We look forward to providing you with wonderful accommodations and experiences each time you are in town.Kind regards,General ManagerSleep Inn Columbia Gateway

4/10 – Schlecht

Shahryar

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Not going back
Aufenthalt von 1 Nacht im April 2024
Antwort von Ken am 11. Mai 2024
Hello Dear,Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn Columbia Gateway.Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding on your recent visit. I have shared your feedback with to better handle these types of situations differently in the future. Feedback from our Choice Privileges members on their experiences is what we use to further our constant improvement.Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future.Kind regards,General ManagerSleep Inn Columbia Gateway

8/10 – Gut

Laural

Aufenthalt von 1 Nacht im April 2024

6/10 – Okay

Ava

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Decent
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Ken am 6. Mai 2024
Dear Ava, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Sleep Inn Columbia Gateway and the services we provide for our valued Choice Privileges Platinum members. We are so glad you enjoyed your stay. We look forward to providing you with wonderful accommodations and experiences each time you are in town. Kind regards,General ManagerSleep Inn Columbia Gateway

10/10 – Hervorragend

Maria Ignacia

Aufenthalt von 1 Nacht im April 2024
Antwort von Ken am 15. Mai 2024
Dear Maria,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Sleep Inn Columbia Gateway and the services we provide for our valued Choice Privileges Gold members. We are so glad you enjoyed your stay.We look forward to providing you with wonderful accommodations and experiences each time you are in town.Kind regards,General ManagerSleep Inn Columbia Gateway

10/10 – Hervorragend

Ugur

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 7 Nächten im April 2024
Antwort von Ken am 6. Mai 2024
Dear Ugur, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Sleep Inn Columbia Gateway and the services we provide for our valued Choice Privileges Platinum members. We are so glad you enjoyed your stay. We look forward to providing you with wonderful accommodations and experiences each time you are in town. Kind regards,General ManagerSleep Inn Columbia Gateway

8/10 – Gut

Oscar, Hialeah

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great wonderful friendly staff
Aufenthalt von 4 Nächten im April 2024
Antwort von Ken am 16. Apr. 2024
Dear Oscar, Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn Columbia Gateway. We sincerely appreciate and value your feedback as a Guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!

8/10 – Gut

Daniel

Aufenthalt von 1 Nacht im April 2024
Antwort von Ken am 30. Apr. 2024
Dear Daniel,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Sleep Inn Columbia Gateway and the services we provide for our valued Choice Privileges members. We are so glad you enjoyed your stay.We look forward to providing you with wonderful accommodations and experiences each time you are in town.Kind regards,General ManagerSleep Inn Columbia Gateway

10/10 – Hervorragend

Ariel

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Amazing place
Aufenthalt von 4 Nächten im März 2024
Antwort von KEN am 15. Apr. 2024
Dear Nancy,Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn Columbia Gateway.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with the amenities. Your satisfaction is important to us as a valued Choice Privileges member.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.Should you need additional support, please do not hesitate to reach out to us or by visiting our Support pageWe hope for an opportunity to properly host you in the future.Sincerely,General ManagerSleep Inn Columbia Gateway

10/10 – Hervorragend

John

Very clean and friendly!
Aufenthalt von 1 Nacht im März 2024
Antwort von Ken am 30. März 2024
Dear Brayan,Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn Columbia Gateway.We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,General ManagerSleep Inn Columbia Gateway410-799-7794

4/10 – Schlecht

Love

Aufenthalt von 2 Nächten im März 2024
Antwort von KEN am 15. Apr. 2024
Dear Nancy,Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn Columbia Gateway.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with the amenities. Your satisfaction is important to us as a valued Choice Privileges member.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.Should you need additional support, please do not hesitate to reach out to us or by visiting our Support pageWe hope for an opportunity to properly host you in the future.Sincerely,General ManagerSleep Inn Columbia Gateway

6/10 – Okay

TANU

Aufenthalt von 1 Nacht im März 2024
Antwort von Ken am 30. März 2024
Dear Tanu,Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn Columbia Gateway.We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,General ManagerSleep Inn Columbia Gateway410-799-7794

8/10 – Gut

Carole

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2024

10/10 – Hervorragend

Allen

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great hotel for the price, clean rooms friendly staff

8/10 – Gut

Linda

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Clean and Comfortable
Check in was a slow process. Attendant was on the phone making a reservation over ten minutes and kept talking. One other person was trying to check in also. That’s a long wait when you’ve been driving all day and are exhausted.
Aufenthalt von 1 Nacht im Januar 2024

2/10 – Ungenügend

Antonio, norwalk

Aufenthalt von 14 Nächten im Dezember 2023

10/10 – Hervorragend

Ariana

Mit der Familie und kleinen Kindern gereist, Geschäftlich gereist, Mit dem Partner gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
My family had to make a last minute reservation and we were accommodated. I love that they don’t have a crazy high incidental fee like other places. My kids loved the room and the continental breakfast was enough to get our day started. Room was under $100 so no complaints here.
Aufenthalt von 1 Nacht im Dezember 2023

6/10 – Okay

Paul

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Verbesserungswürdig: Personal & Service
Aufenthalt von 2 Nächten im Dezember 2023

10/10 – Hervorragend

Darnay

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Sleep Inn Management am 12. Dez. 2023
Thank you for your feedback! We appreciate you!

4/10 – Schlecht

louis

Aufenthalt von 1 Nacht im November 2023

10/10 – Hervorragend

Elva

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
This hotel was great. The only thing that disappointed us was the breakfast.
Aufenthalt von 1 Nacht im November 2023
Antwort von Mrs .Patel am 30. Nov. 2023
Thank you for staying with sleepinn ,Jessup-Maryland . Your feedback is important .We will improve Breakfast .

8/10 – Gut

Epiphany

Aufenthalt von 2 Nächten im November 2023
Antwort von Mrs Patel am 29. Nov. 2023
Thank you for stay with sleepinn ,Jessup-Maryland . We appreciate your bussiness .

10/10 – Hervorragend

Ron

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im November 2023
Antwort von Sleep Inn Management am 19. Nov. 2023
Thank you for your feedback, we appreciate you!

8/10 – Gut

Chanh

Gut: Personal & Service
Aufenthalt von 1 Nacht im November 2023
Antwort von Sleep Inn Management am 19. Nov. 2023
Thank you for your feedback. We appreciate you!

6/10 – Okay

Susan

Mit der Familie gereist
Gut: Personal & Service
Several, but not all employees, we very nice. We had several broken items in our room. Poor maintenance.
Aufenthalt von 6 Nächten im November 2023
Antwort von Sleep Inn Management am 19. Nov. 2023
Thank you for your feedback. We appreciate you! Please in the future be sure to bring any and all issues to the front desk right away so that we may address your concerns and provide you with a more comfortable stay with us.

10/10 – Hervorragend

jose, CLEVELAND

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Eveything was good staff amaizing maybe a better hot breakfast but overall great place
Aufenthalt von 2 Nächten im November 2023
Antwort von Sleep Inn Management am 19. Nov. 2023
Thank you for your feedback. We appreciate you! Please accept our apologies for not having a hot breakfast, we will continue to do our best to serve FREE breakfast daily.

10/10 – Hervorragend

Nayda

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Ausstattung
Mattress need replacement, you can tell it's an old spring mattress. Shower was clogged. Microwave didn't have the glass rotation plate and didn't work properly. Everything else was fine
Aufenthalt von 1 Nacht im November 2023
Antwort von Sleep Inn Management am 19. Nov. 2023
Thank you for your feedback, we appreciate you! We will be happy to look into the issues you have brought to our attention.

8/10 – Gut

Dawn

Aufenthalt von 1 Nacht im November 2023
Antwort von Sleep Inn Management am 19. Nov. 2023
Thank you for your feedback, we appreciate you!

2/10 – Ungenügend

Ronnette

Mit dem Partner gereist
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
Its out dated dust and mold . We literally transferred to 3-4 different rooms we only stayed because it was getting late and was tired 😫 But this facility needs serious cleaning and upgrades. Oh and i forgot tv aint work . Just terrible experience wouldnt recommend to anyone
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Sleep Inn Jessup am 2. Nov. 2023
Thank you for your feedback. We appreciate you.

8/10 – Gut

Cathy

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very comfortable stay.
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Sleep Inn Management am 2. Nov. 2023
Thank you for your feedback. We appreciate you! I am happy to learn you enjoyed your stay with us!

10/10 – Hervorragend

Kimberly

Mit der Familie gereist
Gut: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Very clean, nice room. Friendly staff.
Aufenthalt von 2 Nächten im September 2023
Antwort von Sleep Inn Management am 21. Sept. 2023
Thank you for your feedback regarding your recent stay at Sleep Inn in Jessup, MD. We look forward to serving your future lodging needs.

8/10 – Gut

Tedd

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im September 2023
Antwort von Sleep Inn Management am 4. Sept. 2023
Thank you for your feedback regarding your recent stay at Sleep Inn in Jessup, MD! We appreciate you. I am happy to learn you enjoyed your stay and we look forward to seeing you again in the near future.

10/10 – Hervorragend

Radu-Cornel

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very clean and staff friendly
Aufenthalt von 1 Nacht im September 2023
Antwort von Sleep Inn Management am 3. Sept. 2023
Thank you for your feedback. We appreciate you. I am happy to learn you enjoyed your stay with us at the Sleep Inn in Jessup MD. We look forward to seeing you again in the near future. Until then, take care!

10/10 – Hervorragend

Vedang

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Quiet and clean hotel
Aufenthalt von 8 Nächten im August 2023
Antwort von Sleep Inn Management am 21. Aug. 2023
Thank you for your feedback regarding your recent stay with at Sleep Inn in Jessup, MD! We appreciate you and look forward to seeing you the next you visit the Jessup area! Take care!

10/10 – Hervorragend

linda

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Everything was nice
Aufenthalt von 2 Nächten im August 2023
Antwort von Sleep Inn Management am 21. Aug. 2023
Thank you for your feedback, Linda regarding your recent stay with us at Sleep Inn in Jessup, MD. We appreciate you and look forward to seeing you next time you're in the Jessup area! Take care!

8/10 – Gut

Paul

Mit einer Gruppe gereist
Gut: Personal & Service
The air conditioner filters need to be cleaned and more TV stations would be good. Other than that it was a pretty pleasant day.
Aufenthalt von 3 Nächten im August 2023
Antwort von Sleep Inn Management am 15. Aug. 2023
Thank you for your feedback regarding your stay with us at Sleep Inn in Jessup, MD! I am happy to learn you enjoyed your stay with us. We look forward to seeing you in the near future. Until then, take care!

2/10 – Ungenügend

nancy

Geschäftlich gereist
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
Hookers, pimmps and their clients coming and going. Noises from the hooking rooms had us trying to explain to our SCHOOL AGED children what they were without giving them the real story. No maid service for 3 days so I finally had to ask for at least clean towels by the 4th day.
Aufenthalt von 4 Nächten im August 2023
Antwort von Sleep Inn Management am 31. Aug. 2023
Thank you for your feedback. We apologize for not exceeding your expectations. In the future, should you see something of this nature, please be sure to notify the front desk right away. We do not tolerate such behavior. Regarding room service, this is correct we do not offer room service to stay over rooms on Saturdays and Sundays. Thankfully our front desk is staffed 24 hrs. a day to be able to give you anything you may need or request for your room. We hope your next visit to the Jessup, MD area is a better one. Take care.

4/10 – Schlecht

Jacqueline

Mit einer Gruppe gereist, Mit der Familie gereist
Verbesserungswürdig: Sauberkeit und Personal & Service
Poor Customer Service
The staff was rude. The front desk clerk was cleaning when I entered the lobby. He continued to clean while I stood there waiting. After about 2 minutes, he says I will be with you in a minute. He continued to clean then left the lobby. A few minutes later a woman comes and asks if she can help me. She wasn’t pleasant. I was asked to pay a $100 incidental fee. That was not explained prior to my stay. No other Sleep Inn has asked me for a deposit. The room I was given had two microwaves. One was unplugged. The tiles in the bathroom were broken which made the floor uneven. The linens were dingy. I will not return to this location again.
Aufenthalt von 1 Nacht im August 2023
Antwort von Sleep Inn Management am 3. Sept. 2023
Thank you for your feedback. We do appreciate you and your comments and concerns are taken very seriously. I will be looking into your room as you have raised some concerns. In the future please be sure to notify the front desk of anything wrong in your room so that we may make the proper adjustments immediately. Please accept our apology for not exceeding your expectations.

8/10 – Gut

Cheryl

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
The room was clean, but we had ants. Once we informed the office they took care of the problem right away. The employees were very friendly. Will stay there again.
Aufenthalt von 8 Nächten im August 2023
Antwort von Sleep Inn Management am 15. Aug. 2023
Thank you for your feedback on your recent stay with us at Sleep Inn in Jessup, MD! I am happy to learn you enjoyed your stay and we look forward to seeing you again in the near future.

4/10 – Schlecht

Verifizierter Reisender

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
The hotel from 1985
Although the customer service was good, it seems like they have nothing updated. Considering how the world works now the rooms are very dated. I can deal with the basics but you can see chipping on the walls, wallpaper peeling and the actual toilet looks like it was never changed from 1980s. I try to give hotels the benefit of the doubt but I was very disappointed. They didn’t try at all with updates. No room service on weekends. And although I had a nonsmoking room one room down I smelled smoke, hallway very smoky. I would not recommended.
Aufenthalt von 2 Nächten im August 2023
Antwort von Sleep Inn Management am 7. Aug. 2023
Thank you for your feedback on your recent stay with us at Sleep Inn in Jessup, MD. We appreciate you and sincerely hope that we can have another honest chance to give you a better stay next visit to the Jessup area. Thank you.

10/10 – Hervorragend

Walter

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Place was clean in and out staff helpful quiet decent continental breakfast best place I been to in a long time definitely will stay again
Aufenthalt von 3 Nächten im Juli 2023
Antwort von Sleep Inn Management am 7. Aug. 2023
Thank you for your feedback on your recent stay with us at Sleep Inn in Jessup, Md. We appreciate you and I am happy to learn you enjoyed your stay with us. We look forward to seeing you again in the near future.