I really liked the lady at the front desk who checked me in. She spoke Spanish too, but I don’t remember her name. Excellent customer service, and she was very helpful. I spoke to one of the ladies who cleaned the rooms named Crystal, and she was friendly, too.
When I arrived in my room, I smelled urine, like maybe a dog had an accident on the carpet. That was gross. I didn’t complain because I checked into the last room for the night. They were completely booked.
The lady at the front desk made the stay more manageable. She was great, and i enjoyed meeting Crystal and leaning that the room wouldn’t get cleaned daily u less we requested it. All good because I didn’t want to be bothered either. This has happened to me before that I’ve booked with Expedia, and I get a subpar room. I really liked the shuttle, too. Very convenient, and he was funny and respectful.