Lobby
Verfügbarkeit prüfen

Bewertungen von Kimpton Hotel Monaco Baltimore Inner Harbor, an IHG Hotel

4.5 out of 5
Kimpton Hotel Monaco Baltimore Inner Harbor, an IHG Hotel
2 North Charles Street, Baltimore, MD

Bewertungen

8,0

Sehr gut

478 von insgesamt 1006 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
213 von insgesamt 1006 Gästebewertungen haben eine Bewertung von 8 - Gut" "
132 von insgesamt 1006 Gästebewertungen haben eine Bewertung von 6 - Okay" "
104 von insgesamt 1006 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
79 von insgesamt 1006 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,4/10

Sauberkeit

8,2/10

Personal & Service

7,0/10

Ausstattung

8,0/10

Zustand der Unterkunft

8,0/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Simon

Aufenthalt von 3 Nächten im Juli 2022

10/10 – Hervorragend

Barbara

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was my first time in Baltimore and was there for a trade show. I prefer IHG hotels so I was looking forward to my stay. I arrived late and the person at the desk was friendly and accommodating. I had questions about the general area and she took the time to share ideas. The room was a great size. It was large and I was able to move around and have space to work and chill. It was clean and had ample towels and toiletries. The bed was comfortable and the sheets were nice. The thermostat worked and I was able to adjust the temp for cool nights and warmer days. The restaurant - B&O - had great food and drinks. The staff was helpful and knowledgeable. Their recommendations were perfect. I invited clients over one evening and everyone raved about the crab cakes — so try them if you make it there. The night before I left I requested a late checkout because of my flight and again they were super accommodating. When I returned home I had a question about my bill and called to ask a few questions. The person I spoke to was helpful and explained something I overlooked. The people that work there make it a great place to stay. I often saw the same people over the 3 night stay and they made it a wonderful visit.
Aufenthalt von 3 Nächten im April 2024

2/10 – Ungenügend

Hayley

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im März 2024

10/10 – Hervorragend

Cornelia

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024

10/10 – Hervorragend

James

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Loved our stay here. Convenient to the Inner Harbor, classic interior, great service. Wonderful use of the historic B&O headquarters.
Aufenthalt von 1 Nacht im April 2024

10/10 – Hervorragend

Tracey

Aufenthalt von 1 Nacht im April 2024

4/10 – Schlecht

Shacona

Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
The front desk staff was very rude.
Aufenthalt von 2 Nächten im März 2024

8/10 – Gut

Jean

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Quiet and close yo city attractions. Spa room is nice
Aufenthalt von 1 Nacht im März 2024

10/10 – Hervorragend

Christina

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024

8/10 – Gut

Di

Geschäftlich gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Close to convention center. Nice decorations. Not many restaurant nearby. Slow Response to guest’s request. Example, I requested a pillow and microwave oven, they were delivered the next day and after second request.
Aufenthalt von 3 Nächten im März 2024

8/10 – Gut

Timi

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The room was a bit cold, heat is capped at 76 and water doesn’t get very warm. I can understand there’s an energy savings, but it made the stay not so comfortable. Otherwise the location and staff was great! Hotel bar and restaurant was amazing. Check in was pretty seamless with the exception of valet. The valet was a bit confusing at first.
Aufenthalt von 2 Nächten im März 2024

10/10 – Hervorragend

Dominic, Baltimore

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
…
Aufenthalt von 1 Nacht im März 2024

10/10 – Hervorragend

Emanuel

Aufenthalt von 1 Nacht im März 2024

4/10 – Schlecht

suphora

Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Place is beautiful but hot water in sink wasnt working and when you showered the whole barhroom floor and the carpet outside the bathroom was also soaked. Asked for help and rhet just gave us towels to out down
Aufenthalt von 1 Nacht im März 2024

10/10 – Hervorragend

Robert

Geschäftlich gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Lovely restoration, fabulous stained glass windows. Restaurant was wonderful. Staff very accommodating. Only thing I missed was a chair or loveseat in the room.
Aufenthalt von 3 Nächten im März 2024

10/10 – Hervorragend

robert

Aufenthalt von 1 Nacht im März 2024

4/10 – Schlecht

RONAEDA

Verbesserungswürdig: Personal & Service
The security guard was extremely helpful. Housekeeping took several hours to bring towels. I requested them at 8:30am and did not receive them until 1pm. Trash was not dump upon arrival
Aufenthalt von 1 Nacht im März 2024

10/10 – Hervorragend

ramona

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2024

10/10 – Hervorragend

Saikat, Waltham

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Good
Aufenthalt von 1 Nacht im März 2024

8/10 – Gut

BETHANY

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The overall stay was good and I felt safe. The only issue I had was that my husband ended up getting food poisoning around 3 am and could not get anyone on the phone and no one was in the lobby so I could get some cleaning supplies. When I tried concierge phone line about the 4th time someone rude answered and said they don't have cleaning supplies. I was a little taken aback since it is a hotel. I did my best with what I had which was basically towels in the bathroom. I know for next time I go anywhere now is to bring some disinfecting wipes. I would stay here again though
Aufenthalt von 2 Nächten im Februar 2024

6/10 – Okay

Stephen

Mit dem Partner gereist
The bed was creaky and old and uncomfortable. The carpet was wet in different spots.
Aufenthalt von 1 Nacht im Februar 2024

10/10 – Hervorragend

DANIELLE

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was very nice. Would definitely return again.
Aufenthalt von 1 Nacht im Februar 2024

10/10 – Hervorragend

Courtney

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very beautiful hotel
Aufenthalt von 1 Nacht im Februar 2024

6/10 – Okay

Donna

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Ausstattung
Check in was slow as there was only one receptionist behind the desk & many guests trying to check in. Bar closed at 9pm so after our concert we could not get a nightcap at the hotel. TV in our room did not work.
Aufenthalt von 1 Nacht im Februar 2024

10/10 – Hervorragend

Glatingsha

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Ausstattung
It’s a nice place
Aufenthalt von 1 Nacht im Februar 2024

10/10 – Hervorragend

Tonja

Aufenthalt von 1 Nacht im Februar 2024

10/10 – Hervorragend

Mayra

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very friendly and helpful staff
Aufenthalt von 1 Nacht im Februar 2024

10/10 – Hervorragend

YOLA

Geschäftlich gereist, Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Close to Baltimore convention center
Aufenthalt von 1 Nacht im Februar 2024

6/10 – Okay

Michael

Gut: Zustand der Unterkunft
Exceptionally beautiful hotel; however, not “functional” for a family. Room slept 6 (including old bunk beds). Bathroom soap dispensers were not kid-accessible. Although we had 6 in the room, we received 3 sets of towels and 1 roll of toilet paper. Neither coffee nor microwave in room. Coffee was located in lobby but no cream available and only from 6-10am. Valet parking was the only option the hotel gave and it was an extra $50/night. Lobby is actually on the 2nd floor of the hotel so when you walk in on the 1st floor, you only get greeted by a security guard who claimed not to know anything about the hotel. Bar service at night was…interesting; however breakfast service and food was great albeit costly for eggs and bacon.Again, it’s an absolutely gorgeous hotel….but for a family traveling we would have preferred more amenities included and less “fancy” wallpaper.
Aufenthalt von 2 Nächten im Januar 2024

6/10 – Okay

tammy

Verbesserungswürdig: Ausstattung
The elevator floor was sticky and the elevator has a pungent smell. The shower water is barely warm. The room did not have a remote for the television and it took the staff more than 2 hours to bring me a remote for the television. The only extra amenity is two bottles of water if you’re an IHG member.
Aufenthalt von 1 Nacht im Januar 2024

10/10 – Hervorragend

Kevin

Mit der Familie gereist
I have never encountered a harder working group of people! These young people are doing an excellent job.
Aufenthalt von 3 Nächten im Januar 2024

10/10 – Hervorragend

Katherine

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Beautiful hotel downtown Baltimore. Convenient to attractions.
Aufenthalt von 1 Nacht im Januar 2024

10/10 – Hervorragend

Donna, New Market

Geschäftlich gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good location, very nice room. Breakfast left much to be desired. Need more staff.
Aufenthalt von 2 Nächten im Januar 2024

10/10 – Hervorragend

Zia

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Hotel and staff were excellent. The on-site restaurant was struggling with staff shortage. However the staff that were there were phenomenal. Tried a burger and wings from the limited menu and they were so good. Wished I could have had more!
Aufenthalt von 1 Nacht im Januar 2024

8/10 – Gut

Luis

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024

10/10 – Hervorragend

Binita

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Januar 2024

4/10 – Schlecht

Arden

Verbesserungswürdig: Zustand der Unterkunft
Hotel room is a bit dated, except bathroom. Not a 4 star - definitely a 3.
Aufenthalt von 1 Nacht im Januar 2024

10/10 – Hervorragend

Shondrekia

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Came for the ravens game. Great staff. Great location. Close to everything
Aufenthalt von 2 Nächten im Dezember 2023

6/10 – Okay

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Komfort des Zimmers
The room was very clean, spacious, bed was comfortable but made squeaky noise…
Aufenthalt von 1 Nacht im Januar 2024

10/10 – Hervorragend

Ryan

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2023

4/10 – Schlecht

Christal

Mit der Familie und kleinen Kindern gereist
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
My family and I have stayed at other Kimpton properties before, however the Kimpton Monaco Towers Baltimore was not what we expected at all. The location is not at Inner Harbor although the description would suggest it is. We were booked for 8 nights. Due to flights delays we arrived around midnight for check in. With a family of 6 traveling with 2 smaller kids under 4, we were surprised that there were no staff to greet us and the entrance is closed at that time and only accessible with a key pass. After waiting for a few minutes in the cold with our tired kids, finally someone arrived to let us into the building. We were told there was no valet available at that time and to park across the street. Later the next day, the valet staff advised that we should not have parked the car where it was left because of the type of vehicle and the area was not considered safe. We left the next day to visit friends in another state and were away for 2 days. We were most surprised when we returned to find that the room had not been cleaned and food containers that we had left 2 days before, were still in the room. No beds made, no towels although the reservation indicated 6 guests. Issues like this continued for the remainder of the trip. The rooms are in desperate need of a refresh as mattresses are slumped in the middle and uncomfortable, and furniture is visibly worn and in need of change out. Body wash container was near empty and we had to request replacement. Do not stay here.
Aufenthalt von 8 Nächten im Dezember 2023

10/10 – Hervorragend

Agnes

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2023

10/10 – Hervorragend

Monique, Baltimore

Mit der Familie und kleinen Kindern gereist, Mit dem Partner gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
My bridal party and I got ready at this hotel! It was just so beautiful! Staff was friendly! The inly bad thing I have to say was the water pressure in the shower was extremely high and made a mess in the bathroom. Other than that, a great place to stay!
Aufenthalt von 2 Nächten im November 2023

10/10 – Hervorragend

Marcellus

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Dezember 2023

10/10 – Hervorragend

Christina

Gut: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Dezember 2023

8/10 – Gut

Susan

Aufenthalt von 1 Nacht im Dezember 2023

10/10 – Hervorragend

Nav

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nice vibe.
Aufenthalt von 1 Nacht im Dezember 2023

10/10 – Hervorragend

Estuardo

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft

8/10 – Gut

Dawn

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I'd have to say this is one of the nicer hotels I've stayed in. The entrance is quite grand, an old railroad terminal, the lobby on the first floor was nice as well. My one suggestion since a lot of folks haven't stayed in a hotel that needs key card elevator access, front desk people please tell everyone about this when you check them in. We got in the elevator and couldn't get to our floor and thought we were trapped for a scary few mins then had to go back to the lobby to ask what was going on as did another family. Other than that our stay was really lovely. The $10 a person for breakfast was worth it and we also had dinner in the hotel restaurant and it was really nice :) I wish I had gotten the pizza as they all looked great :) They have a discount menu from 4-6pm also. Though the valet parking was $50 it felt totally worth it not to have to worry about our vehicle. We were visiting for a concert at the CFG arena and it was an easy 0.3 mile walk that was well lit. I do think we will stay here again if we want to visit the inner harbor or attend another concert.
Aufenthalt von 1 Nacht im November 2023

10/10 – Hervorragend

Randall

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Monaco
Beautiful hotel close to the concert venue and other attractions in Baltimore
Aufenthalt von 1 Nacht im Dezember 2023