Fassade der Unterkunft

Bewertungen von Duniya Hotel

3.5 out of 5
Duniya Hotel
2620 Buck Owens Blvd, Bakersfield, CA

Bewertungen

6,6
164 von insgesamt 527 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
106 von insgesamt 527 Gästebewertungen haben eine Bewertung von 8 - Gut" "
88 von insgesamt 527 Gästebewertungen haben eine Bewertung von 6 - Okay" "
59 von insgesamt 527 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
110 von insgesamt 527 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

7,0/10

Sauberkeit

7,4/10

Personal & Service

6,6/10

Ausstattung

6,6/10

Zustand der Unterkunft

6,8/10

Umweltfreundlichkeit

Bewertungen

6/10 – Okay

Ruprecht

Mit dem Partner gereist
Gut: Ausstattung
Verbesserungswürdig: Personal & Service
The property obviously has a new owner and is being restructured. Check-in took extremely long. Jacuzzy out of work. Will hopefully be better soon.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Hotel Management am 26. Jan. 2024
Dear Guest,Greetings !!!Thanks for taking the time to put in your feedback. We appreciate your support extended towards Duniya Hotel and considering us as your preferred venue for your recent stay.We sincerely apologize for the inconvenience caused to you. It is a matter of grave concern for us. Rest assured that we have taken this issue up with the concerned department and the entire team has been taken through a detailed training regime to ensure all requisite measures are taken to reinforce international service standards. We look forward to welcoming you back to us and we assure you that we extend the best of our services to create an exemplary experience for you.Thanks & Regards, Hotel Management

8/10 – Gut

Andrea

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nicht wirklich unser Fall. Klimaanlage ging nicht an.
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Front desk agent am 21. Aug. 2023
Thank you for staying at the Hotel all reviews help tp improve the experience of our guests.

6/10 – Okay

Darla, Sacramento

Mit dem Partner gereist
Gut: Personal & Service und Ausstattung
Verbesserungswürdig: Sauberkeit
Very old carpet looks dirty, needs paint job, lamps not plugged in no outlet Only thing New was the phone
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Monika am 27. Mai 2024
Thank you for taking the time to give us a review. We sincerely apologize about the issues youexperienced, and we hope to make this right. We hope to have the chance to welcome you back again.

10/10 – Hervorragend

Andrew

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great place. I’ll be back soon.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Monika am 26. Mai 2024
Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us. “We hope to see you again soon!”

10/10 – Hervorragend

Victor

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good hotel
Aufenthalt von 2 Nächten im April 2024
Antwort von Monika am 19. Mai 2024
Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us. “We hope to see you again soon!”

2/10 – Ungenügend

Jashan

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Horrible
Aufenthalt von 1 Nacht im April 2024
Antwort von Duniya Management am 19. Mai 2024
Hello Jashan! I apologize for the inconvenience but upon investigation we found out that you did not even stay with us and neither charged for your stay.

10/10 – Hervorragend

Zachary, Bakersfield

Aufenthalt von 1 Nacht im April 2024
Antwort von Monika am 26. Mai 2024
Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us. “We hope to see you again soon!”

10/10 – Hervorragend

SALVADOR

Mit der Familie gereist
Gut: Zustand der Unterkunft
Clean
Aufenthalt von 1 Nacht im März 2024
Antwort von Monika am 30. Apr. 2024
Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us. “We hope to see you again soon!”

6/10 – Okay

Anna

Mit dem Partner gereist
Gut: Sauberkeit
Verbesserungswürdig: Personal & Service
It’s an ok hotel
Aufenthalt von 1 Nacht im April 2024
Antwort von Monika am 28. Apr. 2024
“Thank you so much for taking the time to leave us feedback.” “Is there anything we can do to improve?” “We hope to see you again soon!”

2/10 – Ungenügend

Miranda

Geschäftlich gereist, Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Poor customer service and unresponsive to patron needs. Unable to communicate with staff, no one picks up the phone. Was unable to spend the night but they gladly took my money.
Aufenthalt von 1 Nacht im April 2024
Antwort von Duniya Hotel am 8. Mai 2024
Hello Miranda!We apologize for the inconvenience caused. However, We couldn't find your reservation records. Will you please explain us a little bit more about the full name you booked the reservation under and date of your stay. So, We can look into.Thank YouDuniya Hotel

4/10 – Schlecht

GERARDO

Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
severely understaffed. 45 minutes just to check-in
Aufenthalt von 1 Nacht im April 2024
Antwort von Monika am 23. Apr. 2024
Thank you for taking the time to give us a review. We sincerely apologize about the issues youexperienced, and we hope to make this right.

6/10 – Okay

Jonathon

Aufenthalt von 2 Nächten im April 2024
Antwort von Monika am 12. Mai 2024
We appreciate your feedback and are delighted to know you enjoyed our services. Your satisfaction is our top priority, and we look forward to serving you again soon

10/10 – Hervorragend

Juan

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Muy agradable
Aufenthalt von 1 Nacht im April 2024
Antwort von Monika am 18. Apr. 2024
Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us. “We hope to see you again soon!”

10/10 – Hervorragend

Vania

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nice place
Aufenthalt von 1 Nacht im April 2024
Antwort von Monika am 18. Apr. 2024
Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us. “We hope to see you again soon!”

10/10 – Hervorragend

Anna

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It’s fine
Aufenthalt von 1 Nacht im April 2024
Antwort von Monika am 15. Apr. 2024
Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us. “We hope to see you again soon!”

10/10 – Hervorragend

Vania

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Monika am 15. Apr. 2024
Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us. “We hope to see you again soon!”

8/10 – Gut

Clara

Aufenthalt von 1 Nacht im März 2024
Antwort von Monika am 4. Mai 2024
We appreciate your feedback and are delighted to know you enjoyed our services. Your satisfaction is our top priority, and we look forward to serving you again soon.

10/10 – Hervorragend

Ricardo

Aufenthalt von 1 Nacht im April 2024
Antwort von Monika am 28. Apr. 2024
Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us. “We hope to see you again soon!”

4/10 – Schlecht

Jessica

Mit dem Partner gereist
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
It looks nicer in the pictures. The check in process was very long. They take a deposit of 100$ for a hotel that was not very nice. They give you a code to the room instead of a key card. To access the parking lot in the back was a long process too as you have to call to be buzzed in. The room had a very strong paint or wet carpet smell. Very unpleasant. They didn’t allow outside food even tho the rooms were all stained and dirty anyways. Won’t be staying here again, it’s ugly. Don’t recommend at all.
Aufenthalt von 1 Nacht im April 2024
Antwort von Duniya Hotel am 8. Mai 2024
Good Day Jessica!I apologize for the inconvenience but I have checked your reservation records and it shows it only took 2 mins for you to be checked-in. It was started at 6:06pm and completed at 6:08pm. We do require a 100 deposit and that is only for incidental purposes which is released right after you checked out. The parking lot calling access is for our guest safety, So, that way, unauthorized people shouldn't access our property. We apologize for the smell but due to remodeling it was there last month, which you will not experience in future. Again, we do not allow outside food for our guest safety. Our rooms are nice and clean. You might have some misunderstanding. Please give us another chance to show our nice and clean rooms with luxury facilities. Thank YouDuniya Hotel

10/10 – Hervorragend

Anna

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great
Aufenthalt von 1 Nacht im April 2024
Antwort von Monika am 5. Apr. 2024
Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us. “We hope to see you again soon!”

8/10 – Gut

Anna

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great
Aufenthalt von 1 Nacht im März 2024
Antwort von Monika am 2. Apr. 2024
We appreciate your feedback and are delighted to know you enjoyed our services. Your satisfaction is our top priority, and we look forward to serving you again soon.

2/10 – Ungenügend

Mahrya

Gut: Sauberkeit
Aufenthalt von 1 Nacht im März 2024
Antwort von Monika am 2. Apr. 2024
Thank you for leaving a review. We are sorry that we didn't meet your expectations. May we ask why you left a negative review? Knowing why will help us solve any issues for you, as well as improve our service for you and other customers going forward.

8/10 – Gut

Brookie

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This hotel has been in Bakersfield a long time. This is the first time we stayed at it. We have moved from the area and only come back to visit. Always looking for something reasonable, clean, convenient. Loved the old trees around the area. The entire staff was so helpful and friendly we appreciate them all. Sadie, the day hostess was very helpful and welcoming.
Aufenthalt von 3 Nächten im März 2024
Antwort von Monika am 31. März 2024
We appreciate your feedback and are delighted to know you enjoyed our services. Your satisfaction is our top priority, and we look forward to serving you again soon.

2/10 – Ungenügend

Stephanie

Mit der Familie und kleinen Kindern gereist
Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
Weird place, sketchy as hell. Locked in the parking lot, like could not leave without someone pushing a button- no hot water, and 2 days after leaving 330 dollars worth of fraudulent charges on my card. Sketchy !!
Aufenthalt von 1 Nacht im März 2024
Antwort von Monika am 31. März 2024
We very much appreciate your comments regarding your stay at the Duniya Hotel. I will be sure toshare your feedback with our team. I am sorry to hear, however, that one of our front desk managers was less than helpful. Please allow me to express my apologies and rest assured that we are taking the appropriate measures to address the problem. It is our hope that you will give us the opportunity to better serve you in the near future

10/10 – Hervorragend

Lora

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We really enjoyed are stay the only thing was the hot tube wasn't in order but it's ok every else was great
Aufenthalt von 1 Nacht im März 2024
Antwort von Monika am 31. März 2024
Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us. “We hope to see you again soon!”

8/10 – Gut

Brookie

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This hotel has been in Bakersfield a long time. This is the first time we stayed at it. We have moved from the area and only come back to visit. Always looking for something reasonable, clean, convenient. Loved the old trees around the area. The entire staff was so helpful and friendly we appreciate them all.
Aufenthalt von 3 Nächten im März 2024
Antwort von Monika am 20. Apr. 2024
Thank you for choosing us for your stay. We’re glad to hear that you were satisfied with yourexperience. We look forward to welcoming you back to Duniya Hotel in the near future.

8/10 – Gut

Irma

Gut: Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von Monika am 31. März 2024
Thank you for choosing us for your stay. We’re glad to hear that you were satisfied with yourexperience. We look forward to welcoming you back to Duniya Hotel in the near future.

8/10 – Gut

Pamela, Lake Havasu City

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff were very nice. Cared about your stay and safety. Rooms were clean reasonable, worth the $90. Place needs a little routine maintenance and painting, but it is a seasoned place so can overlook. Ate at the attached restaurant and very nice and good. Staff went out of their way. Location is very convenient and minimal freeway noise if any.
Aufenthalt von 1 Nacht im März 2024
Antwort von Monika am 31. März 2024
Thank you for choosing us for your stay. We’re glad to hear that you were satisfied with yourexperience. We look forward to welcoming you back to Duniya Hotel in the near future.

10/10 – Hervorragend

Anna

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice place close to highway
Aufenthalt von 1 Nacht im März 2024
Antwort von Monika am 31. März 2024
"Thank you for the glowing review! We are grateful for your kind words and are pleased to know that our product/service has exceeded your expectations. Thank you for choosing us!" "We are overjoyed to read your 5-star review!

2/10 – Ungenügend

Alih

Verbesserungswürdig: Ausstattung
I got charged $30 for a “stained” towel, when I was barely there. And you are basically held prisoner inside the parking lot until someone decides to open the gate for you. I was late because I had to wait at the gate for someone to remember to let me out.
Aufenthalt von 1 Nacht im März 2024
Antwort von Monika am 31. März 2024
Thank you for taking the time to provide valuable feedback about our services. Weapologize that your experience was less than ideal, and we hope you‘ll give us another chance toprove ourselves.

2/10 – Ungenügend

Karan

Aufenthalt von 1 Nacht im März 2024
Antwort von Monika am 31. März 2024
Thank you for leaving a review. We are sorry that we didn't meet your expectations. May we ask why you left a negative review? Knowing why will help us solve any issues for you, as well as improve our service for you and other customers going forward.

2/10 – Ungenügend

Jose

Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
They checked us in and they had no running water. They neglected to give us an answer or a heads up that they were having an issue with the water. On top of that it took forever to get a response from them and to get refunded which never happened.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Monika am 31. März 2024
Thank you for taking the time to provide valuable feedback about our services. Weapologize that your experience was less than ideal, and we hope you‘ll give us another chance toprove ourselves.

8/10 – Gut

Bao

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Quiet and safe
Aufenthalt von 1 Nacht im März 2024
Antwort von Monika am 31. März 2024
We appreciate your feedback and are delighted to know you enjoyed our services. Your satisfaction is our top priority, and we look forward to serving you again soon

6/10 – Okay

Christine

Gut: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im März 2024
Antwort von Monika am 31. März 2024
We appreciate your feedback and are delighted to know you enjoyed our services. Your satisfaction is our top priority, and we look forward to serving you again soon.

10/10 – Hervorragend

channon, Fresno

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
will be back
Aufenthalt von 1 Nacht im März 2024
Antwort von Front Desk Agent am 14. März 2024
Thank you for your review. We will see you again soon.

6/10 – Okay

Anna

Mit dem Partner gereist
Verbesserungswürdig: Personal & Service
It’s ok
Aufenthalt von 1 Nacht im März 2024
Antwort von Monika am 28. Apr. 2024
“Thank you so much for taking the time to leave us feedback.” “Is there anything we can do to improve?” “We hope to see you again soon!”

10/10 – Hervorragend

Nathaniel, Prescott

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very nice people and nice and clean hotel! Thanks so much!
Aufenthalt von 2 Nächten im März 2024
Antwort von Front Desk Agent am 11. März 2024
Thank you for your review we hope to see you again soon.

10/10 – Hervorragend

Vanessa

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The service was excellent
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Front Desk Agent am 3. März 2024
Thank you for choosing the Duniya Hotel we hope to see you soon.

10/10 – Hervorragend

RICHARD LEE, Boise

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Close to airport Bar on sitr
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Front desk agent am 27. Feb. 2024
Thank you for staying with us at the Duniya we hope to see you soon.

2/10 – Ungenügend

jose

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The ammount of money they added to the lobby shouldve been put into the rooms. The AC unit didnt work some lights didnt turn on and the tv remote barely worked. The parking lot as well is disgusting and minimal.
Antwort von Front desk agent am 26. Feb. 2024
We're sorry you were unhappy - we'll work hard to fix the issue you have experienced. Thanks for letting us know.

2/10 – Ungenügend

vahe

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Front Desk Agent am 9. März 2024
Thank you for your review we hope you try us again when the renovation's are complete.

8/10 – Gut

Russell

Mit dem Partner gereist
Gut: Personal & Service
Property was ok, staff was great. Room was just out dated
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Front desk agent am 26. Feb. 2024
We're sorry you were unhappy . The renovation is nearly complete we do hope you return to see the upgrades in the future. Thanks for letting us know.

8/10 – Gut

Gerardo

Gut: Personal & Service
Buena
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Front desk agent am 26. Feb. 2024
Thank you for choosing the Duniya Hotel we hope to see you soon.

10/10 – Hervorragend

Ricardo

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Love the hotel. Nice and clean. Good parking and nice restaurant attached to it. I’m definitely staying here again when I’m visiting the area
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Front desk agent am 26. Feb. 2024
Thank you choosing the Duniya Hotel we look forward to your stay in the future.

6/10 – Okay

Yvonne

Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Front desk agent am 26. Feb. 2024
Thank you for staying at the Duniya Hotel we do hope to see you again soon.

2/10 – Ungenügend

Clayton

Geschäftlich gereist, Mit einer Gruppe gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Terrible experience would not go back if it was free
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Front desk agent am 26. Feb. 2024
We're sorry you were unhappy - we'll work hard to fix the issue you have experienced. Thanks for letting us know.

6/10 – Okay

Alexander

Aufenthalt von 2 Nächten im Februar 2024
Antwort von Monika am 31. März 2024
Thank you so much for taking the time to leave us feedback.” “Is there anything we can do to improve?” “We hope to see you again soon!”

8/10 – Gut

Bruno Quintana

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Front desk agent am 27. Feb. 2024
Thank you for staying at the Duniya we hope to see you again soon.

2/10 – Ungenügend

Vincent

Aufenthalt von 4 Nächten im Februar 2024
Antwort von m am 31. März 2024
Thank you for leaving a review. We are sorry that we didn't meet your expectations. May we ask why you left a negative review? Knowing why will help us solve any issues for you, as well as improve our service for you and other customers going forward.

2/10 – Ungenügend

Shuo

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Antwort von Front desk agent am 26. Feb. 2024
Thank you for your rating we are nearly done with the renovation and we do hope you return for a better experience.