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Bewertungen von Benguet Prime Hotel

3 out of 5
Benguet Prime Hotel
CORNER SESSION ROAD AND CALDERON STREET, Baguio

Bewertungen

6,8
16 von insgesamt 85 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
29 von insgesamt 85 Gästebewertungen haben eine Bewertung von 8 - Gut" "
19 von insgesamt 85 Gästebewertungen haben eine Bewertung von 6 - Okay" "
10 von insgesamt 85 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
11 von insgesamt 85 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

6,4/10

Sauberkeit

7,2/10

Personal & Service

5,6/10

Ausstattung

5,8/10

Zustand der Unterkunft

6,0/10

Umweltfreundlichkeit

Bewertungen

4/10 – Schlecht

Glenn, Bellingham

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This is obviously the oldest hotel in Baguio. They are not interested in fixing anything and everything is decrepit and completely falling apart. I would not suggest anyone from a different nation stay here. People who live in the Philippines would probably be OK with it because it is in a good location. The quality of the hotel and staff are extremely minimal at best.
Aufenthalt von 2 Nächten im Mai 2024

4/10 – Schlecht

Glenn, Bellingham

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Banquet Prime hotel should be your last hotel on the list to check into. If you are not from the Philippines, this hotel is probably not for you. It is rough and very old. Baguio is all big city now. So the only thing good about this hotel is it’s location. It is within walking distance of the SM mall, park and City Hall, as well as numerous restaurants, the vegetable, fish and fruit market and numerous outside markets in the downtown corridor.
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Gabby

Aufenthalt von 2 Nächten im April 2024

10/10 – Hervorragend

Joy

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nice people ❤️
Aufenthalt von 1 Nacht im April 2024

4/10 – Schlecht

Teresita

Mit einer Gruppe gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Entrance stair is unsafe guard said he saw many people tripped on the front entrance, dirty beddings, wet bathroom floor due to licking sink, limit 1/2 cup of coffee refill with charge
Aufenthalt von 2 Nächten im Dezember 2023

6/10 – Okay

Leif

Verbesserungswürdig: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im November 2023

4/10 – Schlecht

Gemma H.

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit
I don’t like that their room key is so cheap, it broke when inserted to open the door. Worst, they asked me to pay for it.
Aufenthalt von 1 Nacht im November 2023

2/10 – Ungenügend

Anthony

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im November 2023

6/10 – Okay

Kushen

Geschäftlich gereist
Verbesserungswürdig: Komfort des Zimmers
Aufenthalt von 1 Nacht im August 2023

8/10 – Gut

Gil

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
a step away to session road, easy walk to burnham park and shoemart.
Aufenthalt von 1 Nacht im August 2023

8/10 – Gut

Katherine

I love the location of this property, it has easy access along the city. The internet is very weak though. I needed internet access as I work online. Other than that it’s a good stay. Thank you 🙏
Aufenthalt von 3 Nächten im Juli 2023

10/10 – Hervorragend

Brian

Aufenthalt von 2 Nächten im Juli 2023

6/10 – Okay

Larry

Gut: Sauberkeit und Personal & Service
The hotel has a great location on Session Road, close to everything. The staff was exeptional, going out of their way to personlally greet you and cater to your every request. The included breakfast was very good. The property is kept very clean. The room left more than a little to be desired, though. The bed was OK, having clearly seen a lot of action over the years. The furnishings are old and dated. My room had a small standing balcony open to the street, though closing the windows did surprisingly nothing to block out the noise when I was ready to go to sleep. The room itself was spacious with a sitting area and small dining table which was quite useful and appreciated. The room did not have AC which, given the climate ended up not being an issue. The bathroom had not water using a wall-mounted tank, which worked OK. Very low water pressure was more than a bit frustrating. Other than certain aspects of the room, it is a nice place, but those coming from western countries need to adjust their expectations in advance to the very different standards of this hotel.
Aufenthalt von 3 Nächten im Mai 2023

6/10 – Okay

Jessie

Verbesserungswürdig: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Not so comfortable to stay
Aufenthalt von 1 Nacht im Mai 2023

8/10 – Gut

Crescenciana, Chicago

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Love the location. Breakfast everyday was very nice The staff, very accomodating. Old building yet fully maintained.
Aufenthalt von 2 Nächten im April 2023

6/10 – Okay

patrick

Aufenthalt von 1 Nacht im April 2023

10/10 – Hervorragend

Graham

Aufenthalt von 2 Nächten im März 2023

6/10 – Okay

divinia

Aufenthalt von 1 Nacht im Februar 2023

8/10 – Gut

Jose

Aufenthalt von 1 Nacht im Januar 2023

10/10 – Hervorragend

Ismael

Aufenthalt von 1 Nacht im Februar 2023

4/10 – Schlecht

Roderick

Mit dem Partner gereist, Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Near restaurants and mall

8/10 – Gut

Juan

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Tout était comme prévu.
Aufenthalt von 2 Nächten im Dezember 2022

8/10 – Gut

Daisy, Tauranga

Mit der Familie gereist
Gut: Personal & Service
Convenient
Aufenthalt von 1 Nacht im November 2022

8/10 – Gut

Federico

Aufenthalt von 3 Nächten im November 2022

8/10 – Gut

Anthony

Aufenthalt von 3 Nächten im Oktober 2022

8/10 – Gut

myles

Mit der Familie gereist
Gut: Personal & Service
Spare and basic, showing it’s age. Old towels and bed linens. But good price and great location.
Aufenthalt von 1 Nacht im September 2022

6/10 – Okay

Ma. Xy-za Yvette Blanco

Gut: Personal & Service
Convenient and accessible. The door in the toilet is hard to close and to open.
Aufenthalt von 2 Nächten im September 2022

8/10 – Gut

gary

Aufenthalt von 3 Nächten im Juni 2022

10/10 – Hervorragend

Joseph Reign Tahil

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Prime Hotel was very accommodating. Although it was a last-minute booking made by my Aunt in the U.S., but it went very smoothly. Thank you Prime Hotel and Expedia for such a wonderful experience. We will stay again. See you next December in many years to come. We will recommend this place and Expedia.
Aufenthalt von 2 Nächten im Dezember 2021
Antwort von luisa am 13. Jan. 2022
Hi good day sir! Thank you for your positive response about your stay with us we will continue serving with great satisfaction to our guest. Looking for a repeat business with you. Thank you and Godbless

10/10 – Hervorragend

Katherine

Aufenthalt von 1 Nacht im Dezember 2021
Antwort von luisa am 13. Dez. 2021
Hi good day to you! ,thank you for staying with us we will continue serving with great satisfaction to our guest. Looking for a repeat business with you. Thank you and God bless

8/10 – Gut

Verifizierter Reisender

Mit einer Gruppe gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Cups used for coffee for breakfast is not that clean. I need to wash it myself to remove stains and the rubber slippers that were there when we went to the room is dirty. Also, staff should prepare towels and prepare clean slippers depending on how many guests that will stay in the room. Staff and Frontdesk were nice.
Aufenthalt von 2 Nächten im März 2021
Antwort von dioni am 24. März 2021
Hi good day to you! we're sorry for what happed during your staying with us - we'll work hard to fix the issue you experienced. Thanks for letting us know.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2020
Antwort von luisa am 25. Feb. 2020
Hi good day to you! ,thank you for staying with us we will continue serving with great satisfaction to our guest. Looking for a repeat business with you. Thank you and Godbless

2/10 – Ungenügend

Verifizierter Reisender

Mit einer Gruppe gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We had to check out immediately after a few hours as there were children running and shouting along the hallway and worst, there was a big rat in the room
Aufenthalt von 1 Nacht im Februar 2020
Antwort von luisa am 5. März 2020
Hi good day to you ! we are truly sadden to know that you had these concerns during check in. Rest assured that all issues that you've raised will not fall on dead ears and will be rectified.Rest assure that this will not happen again and is now rectified. We hope to see you again the next time you staying with us, Thank you and God bless

4/10 – Schlecht

Nora

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Januar 2020
Antwort von luisa am 2. Feb. 2020
hi good day to you, we are sadden to know that you had this kind of experience during your stay with us. . Rest assure that this will not happen again and is now rectified. We hope to see you again the next time you are in Baguio. Thank you.

2/10 – Ungenügend

gigi

Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Dirty and old rooms; had to request for towels. Had to have the hot water fixed. Breakfast-- not sure how others could eat that. Cold and uncooked. Like ugh. NVM.
Aufenthalt von 1 Nacht im Januar 2020
Antwort von luisa am 27. Jan. 2020
Hi good day to you ! we are truly sadden to know that you had these concerns during your stay with us. Rest assured that all issues that you've raised will not fall on dead ears and will be rectified. I hope that this will not affect your future plans to stay again with us when you are in the City of Pines.

8/10 – Gut

Verifizierter Reisender

Aufenthalt von 2 Nächten im Januar 2020
Antwort von luisa am 28. Jan. 2020
Hi good day! thank you for your satisfaction, we appreciate your feedback, Have a nice day ahead, ^_^

2/10 – Ungenügend

emillaine

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Januar 2020
Antwort von luisa am 22. Jan. 2020
Hi good day to you ma'am! we are truly sadden to know that you had these concerns during your stay with us.May we ask if you can tell us, in details, what are the things that we need to improve on so we can rectify it?Rest assure that your insights will be kept confidential and will be forwarded to the management.

6/10 – Okay

Verifizierter Reisender

Aufenthalt von 1 Nacht im Dezember 2019
Antwort von luisa am 18. Dez. 2019
Hi good day to you thank you for your feedback . May we ask if you can tell us, in details, what are the things that we need to improve on so we can rectify it? Rest assure that all your insights will be kept confidential and will be forwarded to the management. Thank you for letting us know and thank you for staying with us!

2/10 – Ungenügend

Legs

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Its at the center of baguio but they really really have to renovate the whole buiding
Aufenthalt von 1 Nacht im November 2019
Antwort von luisa am 3. Dez. 2019
Hi good day to you!thank you for sharing your suggestion, we are sadden to hear that . Rest assured that we have already rectify this kind of situation. Hope to see you again.

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 2 Nächten im November 2019
Antwort von luisa am 21. Nov. 2019
Hi good day to you ,thank you for giving insight to us, we are sadden to hear that you have this kind of experience during your stay with us. Rest assured that we have already rectify this kind of situation. Hope to see you again.

4/10 – Schlecht

Eddie

Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Nearby Session,free parking, but antiquated
1)Room 401 without a/c even if our booking said the rooms are airconditioned. Baguio was not cold on Nov. 1, so the room is hot and stuffy and we need to open the window to let air in. There is no screen, and the room faces the road and is noisy and there seems to be insects biting. There is a wall fan and TV with cable, but they are plugged into the only outlet and we have no where to charge our phones. 2)After I complained of the noise and insects, we were transferred to room 413 with a/c. The a/c is too low and blows on our face, so we flipped to sleep with our feet facing the headboard. There are now outlets to charge our phones. 3)The bedsheets are old and have lint. The bathtowels have lint and I am covered with lint from head to toe after I dried up. The shower has built in head heater, and water is not strong, but enough. The toilet bowl is slow to flush and needs 5x flushing to clear. The faucet is loose and short, and water is weak. The shower sliding door is quite old and needs to be upgraded. They are thoughtful to provide 1 pair of rubber sandals for bathing. 4)The phone is defective and cannot contact front desk. Wifi does not reach this room. Even if it does, wifi is too slow. 5)Breakfast is set plate Filipino style and just enough and delicious, but not filling. 6)Free basement parking & accessibility to Session Rd shopping/dining r why I booked here. Elevator ok. Free coffee in lobby. Owner supervises parking when guests arrive.
Aufenthalt von 2 Nächten im Oktober 2019
Antwort von Lordy am 3. Nov. 2019
I am truely sadden to know that you had these concerns during your stay with us. Rest assured that all issues that you've raised will not fall on dead ears and will be rectified. I hope that this will not affect your future plans to stay again with us when you are in the City of Pines.

6/10 – Okay

Verifizierter Reisender

Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Oktober 2019
Antwort von Dionicel am 26. Okt. 2019
Thank you sir for giving us such rating. We always do our best to make sure that all guests are enjoying their stay with us. Hope to see you again soon! Thank you for choosing and staying at Benguet Prime Hotel!

8/10 – Gut

Verifizierter Reisender

Geschäftlich gereist
prime location is what I like. Small parking area is not to my liking.
Aufenthalt von 1 Nacht im Oktober 2019
Antwort von dioni am 25. Okt. 2019
Thank you for giving insight to us, we are sadden to hear that you have this kind of experience during your stay with us. Rest assured that we have already rectify this kind of situation. Hope to see you again.

6/10 – Okay

JohnAlvan, Canada

Geschäftlich gereist, Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
Staff is corteous and well mannered everytime I call for housekeeping they come along ahead, the only thing that I’m so disappointed: 1. No free Water 2. Towels are not available upon entering the room 3.toilets and sinks not properly working
Aufenthalt von 2 Nächten im September 2019
Antwort von dionicel am 30. Sept. 2019
Hi good day to your Mr. John Alvan , thank you for sharing your suggestion, we are sadden to know you had kind of concern during your stay with us. Rest assure that this will not happen again and is now rectified. We hope to see you again the next time you staying with us, Thank you and God bless

6/10 – Okay

Chhay

It was a nice place and good service ;-)
Aufenthalt von 2 Nächten im September 2019
Antwort von luisa am 24. Sept. 2019
Hi good day! thank you for your satisfaction we appreciate your feedback, have a good day ahead. God bless

8/10 – Gut

M

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im August 2019
Antwort von luisa am 18. Sept. 2019
Hi good day! thank you for your satisfaction, we appreciate your feedback, Have a nice day ahead,

8/10 – Gut

Verifizierter Reisender

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Along session road...
Aufenthalt von 1 Nacht im August 2019
Antwort von dioni am 26. Aug. 2019
Hi good day thank you for your feedback. Thank you for choosing Prime Hotel, hope to see you again. God bless

6/10 – Okay

Verifizierter Reisender

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Towels and sheets are dirty
Aufenthalt von 1 Nacht im August 2019
Antwort von dioni am 15. Aug. 2019
Hi good day! thank you for your feedback, we're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

6/10 – Okay

Verifizierter Reisender

Aufenthalt von 2 Nächten im Juli 2019
Antwort von dioni am 24. Juli 2019
Hi Good day! thank you for your feedback we appreciate it. Thank you for choosing Prime Hotel, Have a nice day ahead.

10/10 – Hervorragend

patrick

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
the venerable Prime is still a bargain!
we returned after 22 years to Baguio and the Prime, and I was greeted by name at check-in! location is still excellent within Baguio. Near Burnham Park. The staff could not be nicer! the free breakfast was great. rooms are not small. we asked for a Cathedral-facing small-balcony room. (the Park facing side is quieter.) rooms were clean and beds were comfortable. tremendous amount of recent construction in Baguio. in some ways the city is unrecognizable. lots of newer hotels, but I doubt there are any better situated to access restaurants and nightlife. taxis within seconds at the front door. supermarket in the basement. we were here looking at Universities, and the Prime was a good choice for us. complete with free working wifi, working cable flatscreen tv, and newspapers under the door. my only suggestion is add a small refrigerator in the rooms. The Prime really is a bargain.
Aufenthalt von 2 Nächten im Juli 2019
Antwort von dioni am 19. Juli 2019
Hi good day sir! Thank you for your positive response about your stay with us we will continue serving with great satisfaction to our guest. Looking for a repeat business with you. Thank you and Godbless