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Bewertungen von Sheraton Lakeside Terrace Villas at Mountain Vista, Avon, Vail Valley

3 out of 5
Sheraton Lakeside Terrace Villas at Mountain Vista, Avon, Vail Valley
173 Lake Street, Avon, CO

Bewertungen

9,6

Außergewöhnlich

151 von insgesamt 192 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
30 von insgesamt 192 Gästebewertungen haben eine Bewertung von 8 - Gut" "
10 von insgesamt 192 Gästebewertungen haben eine Bewertung von 6 - Okay" "
0 von insgesamt 192 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
1 von insgesamt 192 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,8/10

Sauberkeit

9,2/10

Personal & Service

9,2/10

Ausstattung

9,6/10

Zustand der Unterkunft

9,4/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

john

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
great location; perfect for skiing, and access to a wonderful rec center with in door pool and gym.
Aufenthalt von 3 Nächten im März 2024

10/10 – Hervorragend

Roberto

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Januar 2024

10/10 – Hervorragend

Santiago

Mit der Familie gereist
Gut: Sauberkeit und Ausstattung
Aufenthalt von 1 Nacht im Januar 2024

10/10 – Hervorragend

Ana

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great condo, close to the slopes of Beaver Creek
The condo was great! It had more than was in the description- like fireplace, washer and dryer. Also the condo comes with the membership to the fitness center that has a hot tub and sauna! Condo was cleaned every day and the kitchen had everything you needed. Great stay! The shuttle to the slopes is right outside the condo or you can walk 8 min and you are right at the lifts.
Aufenthalt von 4 Nächten im Januar 2024

10/10 – Hervorragend

Markito

Mit der Familie und kleinen Kindern gereist, Mit dem Partner gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Me encanto todo en el interior y muy buena atención de los empleados
Aufenthalt von 1 Nacht im November 2023

10/10 – Hervorragend

Kendra

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
I didn't realize when booking that this was a timeshare run by the hotel. We stayed in a beautiful apartment but there was no hotel/lobby/coffee amenities close by. Also, there is no air conditioning and that was not mentioned anywhere that I could see once we checked in and read that on the sheet they gave us. The apartment did have ceiling fans and free standing fans which with windows open and shades mostly shut the rooms stayed coolish. The weather was on our side but if it was a hot day as a NY'er it would have been unbearable.
Aufenthalt von 2 Nächten im Juli 2023

10/10 – Hervorragend

Rebecca

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Spacious and clean 2 bedroom 2 bathroom unit with full kitchen, perfect for a family ski vacation. We used the large jetted tubs to soak after long days if skiing to help with relaxation and recovery. The unit is a short walk to the Beaver Creek gondola, has access to the Avon recreation center across the street, garage parking, walkable to shopping and restaurants, shuttle stop right outside the property. It was great and we'd definitely come back.
Aufenthalt von 3 Nächten im März 2023

10/10 – Hervorragend

Eric

Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very nice condo in great location! Easy commute to Beaver Creek. Though listing states the beds are “doubles,” they are actually queens. Comfortable stay for our party of 5 adults.
Aufenthalt von 2 Nächten im März 2023

6/10 – Okay

Catherine

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im August 2022

8/10 – Gut

Ariel

Mit der Familie gereist
Gut: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Verbesserungswürdig: Sauberkeit
Aufenthalt von 7 Nächten im April 2022

10/10 – Hervorragend

Gavin

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
A+
Amazing apartment. I booked kind of quickly and didn't realize it was a 2BR with tons of room and a kitchen, laundry, etc. More than enough for the 7 hours I needed. But great night sleep on comfy beds and quiet beautiful setting. Glad our work trip wasn't during snow season or it probably would have been triple the price, but it's what the market bears. Nice staff and plenty of ammenities.
Aufenthalt von 1 Nacht im Dezember 2021

10/10 – Hervorragend

Susan, Highlands Ranch

Aufenthalt von 1 Nacht im September 2021

10/10 – Hervorragend

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great and spacious facility. Very clean and everything is still new.
Aufenthalt von 1 Nacht im August 2021

10/10 – Hervorragend

Sarah

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Family friendly relaxation
Gorgeous ending to our family vacation. We wished we could have stayed longer!
Aufenthalt von 1 Nacht im Mai 2021
Antwort von Liz Lyon, Front Office Manager am 12. Juni 2021
Thank you so much for taking the time to review the Sheraton Lakeside Terrace. We are so pleased to hear you enjoyed your time with us. Please stop by and see us again on your next trip to the Vail Valley!

10/10 – Hervorragend

Verifizierter Reisender

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The property is near a nice park, good for family activities. The amenities are in a separate building
Aufenthalt von 3 Nächten im Mai 2021
Antwort von Liz Lyon, Front Office Manager am 19. Mai 2021
Thank you for taking the time to review the Lakeside Terrace. We are pleased that you enjoyed your time with us and we hope to see you on your next visit to the Rocky Mountains

10/10 – Hervorragend

Sara

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2020
Antwort von Liz Lyon, Front Office Manager am 3. Jan. 2021
Thank you so much for taking the time to review the Sheraton Mountain Vista Villas. We are so pleased that you enjoyed your time with us and we hope to see you again on your next trip to the Rocky Mountains!

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Good price. Huge space for family. Bedding meets Hotel standard
Aufenthalt von 1 Nacht im September 2020
Antwort von Manager am 10. Okt. 2020
Thank you for your review and I am so glad that you enjoyed your stay. Please come see us again!

10/10 – Hervorragend

Sherry, Oklahoma

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was a wonderful place to stay, clean, comfortable and great price! Convenient to wherever we wanted to go. Would stay there again.
Aufenthalt von 3 Nächten im Juli 2020

10/10 – Hervorragend

Verifizierter Reisender

Aufenthalt von 1 Nacht im Oktober 2019

10/10 – Hervorragend

Jo, Huntsville

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Loved staying in the villa! We came for an off season visit, and it was the perfect location to soak in the fall views. Close to lots of restaurants and hikes. Villa was amazing layout for our family with plenty of space. Loved having access to the Avon Center and the pool that has water slides, lazy river, and diving board. Definitely will come back!
Aufenthalt von 3 Nächten im Oktober 2019
Antwort von Manager am 9. Nov. 2019
Thank you for the great review. We are so happy that you enjoyed your stay with us and everything the Vail Valley has to offer.

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beautiful! Loved our time there and would definitely go back.
Aufenthalt von 1 Nacht im Oktober 2019
Antwort von Manager am 9. Nov. 2019
Thank you for the great review. We look forward to seeing you on your next trip.

8/10 – Gut

Verifizierter Reisender

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The room was beautiful and clean. The only thing we were disappointed in was the pool. It’s in the recreation center so you are at the mercy of their hours. We walked all the way over there because the front said it was open till ten...it wasn’t. I called to ask about it and no one answered or returned my voice mail. The rooms have no AC.
Aufenthalt von 1 Nacht im September 2019
Antwort von Manager am 8. Okt. 2019
Thank you for the feedback. I apologize about the miscommunication concerning the Avon Recreation center's pool hours. I hope you got a chance to experience these facilities our guests love the full workout facilities, lazy river, water slides and all of the other great amenities.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im August 2019

2/10 – Ungenügend

Greg

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Verbesserungswürdig: Personal & Service
Employee theft at Sheraton; no response from hotel
Disappointed at Hotel’s lack of responsiveness. On Monday, July 15, we spent one night at the Sheraton Lakeside Terraces. The hotel annex buildings, essentially condos, were old but very clean and our unit was comfortable even without air conditioning. No a/c is relatively standard in the Colorado mountains in older hotels and other housing; that was not an issue for us. What is substandard is that we accidentally forgot to repack an important orthopedic pillow, leaving it on the king bed. Part of the responsibilities expected of hotel chains — particularly a major chain like Sheraton - is immediate identification and a system to recover and safeguard the personal property of guests at a given property. On Tuesday morning, July 16th, after checkout, we realized that we had forgotten the pillow along with 6 chocolate bars, and immediately called the hotel to report the missing items. As we were beginning a wilderness horseback trip for the next 4 days, we expected that notification to the hotel front desk would take care of the issue and that our property would be promptly placed in the hotel’s Lost & Found for our pickup on the 19th. Instead, after two calls on the 19th with a helpful and responsive Guest Services employee, we learned that neither the pillow nor the other items had been turned in and that there was no record of our call or the missing pillow. This is simply unacceptable. Stealing a pillow is theft. Will no longer stay at Sheraton hotels.
Aufenthalt von 1 Nacht im Juli 2019
Antwort von frontofficemanager am 5. Aug. 2019
Thank you for writing a review about your recent stay. I apologize for your missing pillow. Sometimes when the housekeepers clean the rooms, items like pillows and blankets left by guests go to our laundry service with our linens and pillows. At that point, we contact the laundry service to see if they have possession of the pillow. We did check with them and they didn't have it. I am so sorry. If you would like to contact the property I can further discuss avenues to get this made right. Again, I am sorry about your lost pillow.

10/10 – Hervorragend

Trued

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 5 Nächten im Juli 2019

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beautiful accommodations. Very comfortable. Well-appointed and right next to the lake. Easy walk to shops, grocery, rentals, ice cream. Activities available (for extra cost). Best perk is free entry to Avon Rec Center which has an amazing pool and exercise floor.
Aufenthalt von 3 Nächten im Juni 2019
Antwort von Manager am 4. Juli 2019
Thank you for the great review. I really enjoy the Avon Rec Center also, there pool is awesome.

10/10 – Hervorragend

cahal hooker

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Very comfortable
Aufenthalt von 1 Nacht im Juni 2019
Antwort von Manager am 4. Juli 2019
Thank you for the Five Star review.

6/10 – Okay

Verifizierter Reisender

Aufenthalt von 3 Nächten im April 2019

10/10 – Hervorragend

Nathalie

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im April 2019

10/10 – Hervorragend

Carrie

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Excellent late season value! Nice condo with mountain views, 3 large beds, kitchen living room fireplace. Highly recommend if you like Beaver Creek.
Aufenthalt von 1 Nacht im April 2019
Antwort von Manager am 4. Mai 2019
Thank you for the great review.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Vale a pena
Ótimo lugar. Um pouco afastado da montanha; mas vale a pena. Serviço de ônibus bem em frente.
Aufenthalt von 1 Nacht im Februar 2019
Antwort von Manager am 9. Feb. 2019
Thank you for the great review.

6/10 – Okay

Verifizierter Reisender

Gut: Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
Quando chegamos ao hotel para o check in, a estadia ja estava paga. A Sta que nos recebeu (Maribel) disse que precisaria passar o cartão para extras. Passei o cartão para ela e o gerente muito grosseiro e mal educado (Victor) disse que teria que passar novamente por sermos do Brasil. Assim depois de meu protesto, ele passou 25 dólares duas vezes. No dia seguinte pedimos House Keeping e me disseram que seria 65 dólares mais taxas (73 dólares), mas para minha surpresa cobraram 84,59 dólares. Na hora do check os mesmos dois estavam la. Quando pedi para extornar a diferença ele (Sr Victor que disse ser o gerente) me disse que não era devida. Tentei explicar que ele havia me cobrado 134,59 dólares e a conta seria de 73 dólares. Depois ele disse que me retornaria apenas 11 dólares. Em seguida me disse que “para ele, 50 dólares não dinheiro e que ele ganhava muito dinheiro e que se para mim era muito, problema meu” depois ainda fez piada comigo e disse “Brazil go home” vocês não são benvindos aqui. Espero que o Hotel tome providencias contra esse senhor arrogante e preconceituoso. Eu vou sugerir a brasileiros a não irem lá .
Aufenthalt von 3 Nächten im Januar 2019
Antwort von Manager am 10. Feb. 2019
Thank you for your feedback. We are glad that you enjoyed your room here at the Sheraton Mountain Vista and regret that you had a less than favorable experience with our Front Desk team. We have spoken with the proper parties. Please keep in mind that when staying at properties around the world, even for prepaid stays hotels do require a Credit Card authorization and a hold on those cards in case you make incidental charges at the resort. We do often find that international cards have a more difficult time having the authorizations go through and sometimes do authorize an amount higher than domestic cards. When you checked out you should have seen all those authorizations return to your card. If you did not please contact us at the property so we can get them refunded to you as appropriate.

10/10 – Hervorragend

Michelle

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great multi-family villa for ski trip
This was a great spot for 2 families to stay- Avon is a cute little town and so convenient for a ski weekend in Vail and Beaver Creek. The kitchen was well equipped for us to make all of our meals, and the rec facility across the street was top notch.
Aufenthalt von 1 Nacht im Januar 2019
Antwort von Manager am 8. Jan. 2019
Thank you for the great review. Sheraton Lakeside Terrace's two bedroom Villas with a full kitchen and 2 queen sized pull out couches make a great place to host a family or multi family ski trip.

10/10 – Hervorragend

Dennis

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 4 Nächten im Oktober 2018

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Very nicr friendly and clean. Would recomend to anyone.
Aufenthalt von 1 Nacht im Oktober 2018
Antwort von Manager am 8. Okt. 2018
Thank you for the good review.

10/10 – Hervorragend

Jess, Austin

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Lovely condo style setup. Beautiful views and great location.
Aufenthalt von 3 Nächten im September 2018
Antwort von Manager am 8. Okt. 2018
Thank you for the great review. It is really a great condo style setup with a full kitchen and grill on the deck.

8/10 – Gut

Lisa, Denver

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Everything was goid to go except one thing, perhaps it was me but the pool is not attached ti the hotel. Its a rec center across the street. After getting my hoys ti behave durning dinner with a promise of the pool that evening the rec center clised at 8 p.m so, that was a shocker and disapointment. There were irher things to do, but not having it own pool sucked.
Aufenthalt von 1 Nacht im September 2018
Antwort von Manager am 28. Sept. 2018
Thank you for the feedback. Lakeside Terrace does utilizes the Avon Recreation Center across the street for our pool and workout facilities. I apologize that the pool closes at 8pm Monday to Saturday and 7pm on Sundays. The Avon Recreation Center really is a great facility I am sorry that you were unable to enjoy it.

10/10 – Hervorragend

Jessica

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Spacious, family-friendly villa!
We greatly enjoyed our stay in a 2 bedroom villa. Very spacious, wonderful location...close to a park for the kids and great restaurants within walking distance. Could see some wear in the property, but overall it was comfortable. The only negatives were no air conditioning (cool mornings and hot afternoons) and lots of bugs/mosquito’s on the deck. We had a small problem with our keys and it was resolved quickly. We would most definitely stay here again!
Aufenthalt von 2 Nächten im August 2018
Antwort von Mark Vetter am 12. Aug. 2018
Thank you for staying with us, we're pleased to hear you had a great visit!

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great place!
Love this place and the free Rec Center access too! The only minor knock is the lack of A/C, so you have to be diligent in opening up the place and cooling it off with fans.
Aufenthalt von 3 Nächten im Juli 2018
Antwort von Mark Vetter am 29. Juli 2018
Thank you for staying with us, we appreciate your feedback!

10/10 – Hervorragend

Verifizierter Reisender

Aufenthalt von 1 Nacht im Juni 2018
Antwort von Mark Vetter am 19. Juni 2018
Thank you for staying with us and providing your great review!

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
We would stay here again. Overall, it is a lovely place. Only downside was it was a bit noisy outside. No AC in many mountain condos; just leave the windows open at night. However, quite a fantastic playground outside our windows which families took advantage of until rather late. It may be quieter during the week, but was a bit noisy on the weekend. But overall, fantastic property and beautifully furnished.
Aufenthalt von 2 Nächten im Juni 2018
Antwort von Mark Vetter am 13. Juni 2018
Thank you for staying with us, we appreciate your feedback!

10/10 – Hervorragend

Kerry

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Loved it.
Amazing place!
Aufenthalt von 1 Nacht im Mai 2018
Antwort von Manager am 6. Juni 2018
Thank you.

10/10 – Hervorragend

Preston

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great facility
Aufenthalt von 1 Nacht im Mai 2018
Antwort von Manager am 6. Juni 2018
Thank you.

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 6 Nächten im Mai 2018
Antwort von Mark Vetter am 22. Mai 2018
Thank you for staying with us. We appreciate your feedback!

10/10 – Hervorragend

Ms.

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Amazing!!!
Great and friendly staff, Villa was amazing!! Just wonderful and Pizza place they recommend was delicious!! We are returning for sure.
Aufenthalt von 1 Nacht im Mai 2018
Antwort von Mark Vetter am 15. Mai 2018
Thank you for your great feedback. We'll look forward to hosting you again in the future!

10/10 – Hervorragend

Ronda

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Antwort von Mark V. am 8. Mai 2018
Thank you for staying with us. We appreciate your feedback!

10/10 – Hervorragend

Kimberly

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Antwort von Mark Vetter am 16. Apr. 2018
Thank you for providing us with your valuable feedback. We're pleased to hear you had a great visit and hope to have you join us again in the future!

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Value, Convenience, and Comfort in Beaver Creek
It was spacious, well-designed, and perfect for our needs. The decor was woodsy and contemporary, and the master suite was cozy and comfortable. We each had our own bedroom and bathroom but could share the living area and kitchen. The beds and linens were great. I really appreciated the whirlpool tub in the master suite, and my friend liked the access to the gym in the Avon Rec Center. Free parking was an extra money-saving benefit. It’ll be my go-to hotel in Avon, and I’m looking forward to my next visit.
Aufenthalt von 1 Nacht im März 2018
Antwort von Mark Vetter am 25. März 2018
Thank you for providing us with your great feedback. We're pleased to hear you had a wonderful visit and will look forward to hosting you again in the future!

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
SOOOOOOOOOOOO much better than a hotel room. The space was perfect so the kids could spread out. We also had a nice kitchen and great area for movie night. The kids also loved the Avon Rec center. Great trip...we'll be back!
Aufenthalt von 1 Nacht im März 2018
Antwort von Mark Vetter am 17. März 2018
Thank you for your great review. We're very happy to hear that you had a wonderful visit with us and we'll look forward to having you join us again in the future!

10/10 – Hervorragend

Shelley

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Beautifully decorated and upgraded unit. Lots of space. Great value for the location and busy tourist season.
Aufenthalt von 1 Nacht im Februar 2018
Antwort von Mark Vetter am 17. März 2018
Thank you for your great review. We're pleased to hear you had a wonderful visit and we hope to have you join us again in the future!