4/10 – Schlecht
Dante K., Beverly Hills
28. Aug. 2025
Verbesserungswürdig: Sauberkeit
The only good thing about this property is the view. The furniture is very sloppy missing an umbrella, the neighbors can see inside your condo from the sides. Grandma wasn’t feeling so good about 2 weeks out from my vacation. I emailed Tom saying we may need to cancel. He responded by saying “you’re not getting your money back Dante“ their cancellation agreement says that they’ll try to rent the property out for you so you can get a refund. I called Victoria three days prior to our check-in asking for an early check-in. Her first response was how much are you gonna pay me? She said she’ll call me back never did. Day before our arrival I called her asking for an early check-in. She said she’ll call me back and never gonna call back. The day of our arrival I called her asking if we can check in an hour early. Never got a call back. The place has a major mold problem. See the photos. I have attached. There’s a few areas where the ceiling is leaked and never repaired. The bathroom tub:shower has mold all over it. The baseboard has mold. They put a newspaper to level out the tables outside. This is a rundown condo 1 bedroom split into 2 rooms. All they care about is your money. They’re not willing to give you an hour or more to make it more convenient for you to clean up and to get to the ferry dock. These guys do not want you to enjoy your trip at all. They made us wait until three to check in. We found out from the neighbor that nobody’s been there for a few hours.
Dante K.
Aufenthalt von 2 Nächten im August 2025