Außenpool

Bewertungen von Holiday Inn Express Hotel & Suites Cedar Park, an IHG Hotel

2.5 out of 5

Bewertungen

8,6

Hervorragend

294 von insgesamt 533 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
152 von insgesamt 533 Gästebewertungen haben eine Bewertung von 8 - Gut" "
50 von insgesamt 533 Gästebewertungen haben eine Bewertung von 6 - Okay" "
22 von insgesamt 533 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
15 von insgesamt 533 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,0/10

Sauberkeit

9,0/10

Personal & Service

8,8/10

Ausstattung

8,6/10

Zustand der Unterkunft

8,6/10

Umweltfreundlichkeit

Bewertungen

6/10 – Okay

Penny

Mit der Familie gereist
Gut: Personal & Service und Ausstattung
The air conditioner didn't work. The phone didn't work, but the staff moved us to another room, it was okay.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Ricky R. am 21. Mai 2024
Thank you for sharing your experience with us. We apologize for the inconvenience you faced with the air conditioner and phone in your initial room. We're glad our staff were able to swiftly address the issue by relocating you to another room. Our team is committed to ensuring your comfort and satisfaction during your stay, and we appreciate your understanding. Should you choose to stay with us again, we'll strive to exceed your expectations in every aspect of your visit.

8/10 – Gut

Lacy

Mit einer Gruppe gereist
Gut: Sauberkeit und Personal & Service
The staff at this facility was excellent. The only negative to this property was that the air conditioning was not cooling properly. It is located very conveniently to the HEB Center and there are plenty of places to get coffee or eat nearby.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Ricky R. am 9. Mai 2024
Thank you for sharing your experience with us! We're delighted to hear that you found our staff excellent. We apologize for any inconvenience caused by the air conditioning issue during your stay. We'll certainly address this to ensure it's rectified promptly. It's wonderful to know that you found our location convenient, especially with the proximity to the HEB Center and nearby dining options. We hope to have the pleasure of welcoming you back for a flawless experience in the future!

10/10 – Hervorragend

Oleta, Lumberton

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Comfy beds, clean and really good customer service
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Ricky R. am 8. Mai 2024
Thank you so much for taking the time to share your positive experience at our hotel! We're thrilled to hear that you enjoyed your stay with us. Providing excellent service and a comfortable environment for our guests is always our top priority, so it's fantastic to know that you found both to your satisfaction. Your kind words about our facilities and amenities mean a lot to us. We truly appreciate your feedback and hope to have the pleasure of welcoming you back for another memorable stay soon!

10/10 – Hervorragend

Amaurys

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Ok
Aufenthalt von 2 Nächten im April 2024
Antwort von Ricky R. am 29. Apr. 2024
That's wonderful to hear! Writing a 5-star review highlighting the cleanliness of the room and the exceptional comfort of the bed is a great way to share your positive experience and help others make informed decisions when choosing a place to stay. It's important to acknowledge both the strengths and areas for improvement, and it sounds like you've done just that.

10/10 – Hervorragend

Destiny

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Room was clean and convenient! Bed was sooooo comfy I never wanted to leave!
Aufenthalt von 1 Nacht im April 2024
Antwort von Ricky R. am 29. Apr. 2024
It's great to hear that at least the room itself met your expectations and that you had a comfortable stay! A cozy bed can make a big difference in how enjoyable a hotel experience is. It sounds like the hotel had some mixed aspects, but it's good that you found some positives to focus on. Hopefully, if you decide to stay elsewhere in the future, you'll find a place that meets all your expectations.

10/10 – Hervorragend

Larry

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Really good breakfast
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Ricky R. am 26. Apr. 2024
Hi Larry,i am delighted to see you enjoyed our breakfast. We do have amazing pancakes and cinnamon rolls. Take care we look forward to seeing you agian soon.

10/10 – Hervorragend

Mikala

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Comfortable bed. Nice breakfast. Enjoyed my stay.
Aufenthalt von 1 Nacht im April 2024
Antwort von Ricky R. am 16. Apr. 2024
Thank you so much for reviewing our hotel! We look forward to seeing you soon!

8/10 – Gut

Roberta

Aufenthalt von 2 Nächten im März 2024
Antwort von Ricky R. am 26. Apr. 2024
Roberta,Thank you so much for your review. We look forward to seeing you again soon.

10/10 – Hervorragend

Jasmine

Aufenthalt von 1 Nacht im März 2024
Antwort von Ricky R. am 8. Apr. 2024
Jasmine,Thank you so much for giving us a 5 Star review! We are delighted to see you enjoyed your stay! We look forward to seeing you again soon!

10/10 – Hervorragend

Scott

Mit einer Gruppe gereist, Mit der Familie gereist
The bed was great and the bedding is white so you know it’s clean
Aufenthalt von 1 Nacht im März 2024
Antwort von Ricky R. am 8. Apr. 2024
Thank you so much for reviewing our hotel. We look forward to seeing you again next time you are in the area take care.

10/10 – Hervorragend

Joe

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice place to stay.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Ricky Rohde am 28. Feb. 2024
Thank you so much for your kind review. We look forward to seeing you again soon!

10/10 – Hervorragend

Janice

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Februar 2024
Antwort von R am 28. Feb. 2024
Thanks so much for taking the time to review our hotel! We look forward to hosting you again!

6/10 – Okay

stacy

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Ricky R. am 8. Apr. 2024
Stacy,Thank you for taking the time to review our hotel. We look forward to seeing you again soon, take care!

10/10 – Hervorragend

Steve

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Easy check in people were friendly and professional
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Ricky Rohde am 28. Feb. 2024
We are delighted to hear yeau enjoyed your stay! We hope to see you again soon!

10/10 – Hervorragend

Alec

Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Ricky Rohde am 28. Feb. 2024
Thanks so much for taking the time to review our hotel, we look forward to seeing you again soon!

10/10 – Hervorragend

Jade

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Ricky Rohde am 28. Feb. 2024
Hi Jade,Thanks so much for your review! Hope to see you again soon!

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice Place to Stay. No Regrets
Clean and function-able room. Kinda sterile though.
Aufenthalt von 1 Nacht im November 2023
Antwort von Melissa am 28. Nov. 2023
Thank you for taking the time to share your thoughts with us. We're pleased to hear that you found the room clean and functional. Your feedback is important to us, and we appreciate your honesty.We understand your comment about the room feeling somewhat sterile, and we will certainly consider ways to add warmth and ambiance to enhance the overall guest experience. We are continuously working on improving, and your insights contribute to that process.We hope to have the opportunity to welcome you back, and we'll strive to make your next stay even more enjoyable.

8/10 – Gut

Circe

Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Melissa am 28. Nov. 2023
Thank you for dedicating time to share your review with us. We trust your stay was enjoyable. Our hotel is dedicated to ensuring every guest feels at home away from home. We look forward to welcoming you back for another stay soon.

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Amazing! Very happy
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Melissa am 28. Nov. 2023
Thank you for sharing your review with us. We're delighted to hear that you enjoyed your stay. Our team is committed to making our guests feel truly special. We hope to welcome you back again soon.

8/10 – Gut

Doug

Aufenthalt von 1 Nacht im September 2023

8/10 – Gut

Barry

Aufenthalt von 3 Nächten im September 2023
Antwort von Melissa am 28. Nov. 2023
Thank you for sharing your review with us. We're delighted to hear that you enjoyed your stay. Our team is committed to making our guests feel truly special. We hope to welcome you back again soon.

10/10 – Hervorragend

Duriel

Aufenthalt von 2 Nächten im September 2023
Antwort von Melissa am 28. Nov. 2023
Thank you for dedicating time to share your review with us. We trust your stay was enjoyable. Our hotel is dedicated to ensuring every guest feels at home away from home. We look forward to welcoming you back for another stay soon.

8/10 – Gut

Cynthia

Gut: Personal & Service und Ausstattung
Cleaning details especially in the bathroom could have been much better. Though the building is older, it is maintained. The excellent staff made up for anything not up to par.
Aufenthalt von 2 Nächten im September 2023
Antwort von Melissa am 28. Nov. 2023
Thank you for sharing your feedback with us. We appreciate your kind words about our staff and are delighted to hear that they made a positive impact on your experience.We sincerely apologize for any shortcomings in the cleaning details, particularly in the bathroom. Your comments are valuable, and we will address this matter with our housekeeping team to ensure improvements in this area.It's great to know that you recognize our efforts in maintaining the older building. We strive to create a comfortable and welcoming environment for our guests.We truly value your input, and we look forward to the opportunity to welcome you back and provide you with an even better stay.

10/10 – Hervorragend

Ana

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I would definitely stay here again
Aufenthalt von 2 Nächten im September 2023
Antwort von Melissa am 28. Nov. 2023
We sincerely appreciate you dedicating time to share your review with us. We trust your stay was delightful. Our hotel is committed to creating an atmosphere where every guest experiences a home-away-from-home sensation. We look forward to welcoming you back for another stay in the near future

10/10 – Hervorragend

Berenice

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Well done
Aufenthalt von 2 Nächten im September 2023
Antwort von Melissa am 28. Nov. 2023
We sincerely appreciate you dedicating time to share your review with us. We trust your stay was delightful. Our hotel is committed to creating an atmosphere where every guest experiences a home-away-from-home sensation. We look forward to welcoming you back for another stay in the near future

10/10 – Hervorragend

John

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Main lobby/office was without a/c. The outside temp was high 90’s. The staff personal were excellent. Noticed some small bugs around bed area.
Aufenthalt von 2 Nächten im September 2023
Antwort von Melissa am 28. Nov. 2023
Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience you experienced during your stay.We appreciate your kind words about our excellent staff. Your comfort is our top priority, and we regret that the main lobby/office was without air conditioning during your visit, especially given the high outside temperatures. We had an AC outage which is not fixed. Furthermore, we take your concerns about small bugs in the bed area very seriously. Our housekeeping team will conduct a thorough inspection and implement necessary measures to address this matter.Your insights are invaluable to us, and we hope to have the opportunity to welcome you back for an improved experience

2/10 – Ungenügend

Augustine

Aufenthalt von 2 Nächten im August 2023
Antwort von Melissa am 28. Nov. 2023
We appreciate you investing your time in sharing your review. We apologize for any inconvenience you may have encountered during your stay. Our commitment is to provide the best possible experience for our guests, and we are currently undergoing renovations to enhance our hotel. We sincerely hope you will consider returning, giving us another opportunity to exceed your expectations.

10/10 – Hervorragend

Fredrick

Aufenthalt von 1 Nacht im August 2023
Antwort von Melissa am 28. Nov. 2023
Thank you for sharing your review with us. We're delighted to hear that you enjoyed your stay. Our team is committed to making our guests feel truly special. We hope to welcome you back again soon.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im August 2023

8/10 – Gut

Elisio

Mit der Familie gereist
Gut: Personal & Service und Ausstattung
Re
Aufenthalt von 1 Nacht im August 2023
Antwort von Melissa am 28. Nov. 2023
Thank you for sharing your review with us. We're delighted to hear that you enjoyed your stay. Our team is committed to making our guests feel truly special. We hope to welcome you back again soon.

10/10 – Hervorragend

Juan

Mit der Familie gereist
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Verbesserungswürdig: Personal & Service
Aufenthalt von 1 Nacht im Juli 2023

10/10 – Hervorragend

Johana

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very good breakfast
Aufenthalt von 1 Nacht im Juli 2023

10/10 – Hervorragend

Darla

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very clean, comfortable bed, very quiet-staff was friendly and helpful.
Aufenthalt von 1 Nacht im Juli 2023

10/10 – Hervorragend

Martha

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Very good location, clean and super friendly staff. The price was just right. Definitely would stay there again.
Aufenthalt von 4 Nächten im Juli 2023

8/10 – Gut

John V

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Friendly staff; only problem was, the elevator was down for the entire week!! Made it hard on my old knees!!
Aufenthalt von 2 Nächten im Juni 2023

10/10 – Hervorragend

Ann

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great place to stay!
The staff was amazing!!!! I loved that you had full size Dove products as toiletries. I will definitely return.
Aufenthalt von 1 Nacht im Juni 2023

8/10 – Gut

John, Converse

Aufenthalt von 1 Nacht im Mai 2023
Antwort von Melissa am 28. Nov. 2023
Thank you for sharing your review with us. We're delighted to hear that you enjoyed your stay. Our team is committed to making our guests feel truly special. We hope to welcome you back again soon.

8/10 – Gut

murtaza, houston

Gut: Sauberkeit und Zustand der Unterkunft
place was nice, front staff was a little clueless
Aufenthalt von 1 Nacht im Mai 2023

10/10 – Hervorragend

Javier

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Mai 2023

10/10 – Hervorragend

TERESA

Aufenthalt von 1 Nacht im Mai 2023

10/10 – Hervorragend

Jake

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Didn't like the parking. Parking lot was small & the parking places were small.
Aufenthalt von 1 Nacht im Mai 2023
Antwort von Melissa am 28. Nov. 2023
Thank you for taking the time to share your thoughts about your recent stay. We appreciate your feedback regarding our parking facilities.We apologize for any inconvenience you experienced with the size of the parking lot and spaces. Your feedback is valuable, and we will certainly take it into consideration as we explore ways to enhance the parking experience for our guests.We hope that despite this concern, you were able to enjoy your stay, and we would love the opportunity to welcome you back for a more positive experience in the future.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Mai 2023

10/10 – Hervorragend

Elizabeth

Gut: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im Mai 2023

10/10 – Hervorragend

John

Aufenthalt von 1 Nacht im Mai 2023

10/10 – Hervorragend

Susana

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Convenient location to restaurants.
Aufenthalt von 3 Nächten im April 2023

10/10 – Hervorragend

Jan

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Location easy to find. Convenient to where we were visiting family.
Aufenthalt von 1 Nacht im April 2023

8/10 – Gut

Susan T

Aufenthalt von 1 Nacht im März 2023

8/10 – Gut

Charles

Aufenthalt von 1 Nacht im Februar 2023

6/10 – Okay

Verifizierter Reisender

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Verbesserungswürdig: Personal & Service
Don't be late for breakfast!!
Grabbed their last handicap room on the first night simce we were out of power from the Austin ice storm and it was way too cold in the house to stay. Ended up staying two nights. Breakfast choices were sparse. The 2nd morning, we went at 9am. I asked the server if the out of stock items would be replenished. Her respone: "it's 9am, breakfast ends at 0930." Me: yes, but thats 30 minutes from now. Her: we don't put out any more food after 9am Me: you've no milk, no cereal, no scrambled eggs, no cinnamon rolls. Only things left are sad bread for toast and egg dish w/peppers that I'm allergic to. Her: i won't be putting out more. Me: death glare and an immediate decision to check out despite having decided to stay a 3rd night. WHY are Breakfast hours till 0930 but too bad, so sad if food runs out at 0900! They aren't making more!! This to a hotel fill of local refugees whose homes had no power. We bought a generator instead and stayed at home. No power for NINE DAYS. They could have had us for at least 5 of those days were it not for the Breakfast server. Beds fine, room clean. Supposed to be a handicap room, but it wasn't.
Aufenthalt von 1 Nacht im Februar 2023

2/10 – Ungenügend

Verifizierter Reisender

Geschäftlich gereist
Verbesserungswürdig: Personal & Service
Watch out for George
The check in process took an extremely long time. It was agonizing how long it took all 6 of us to get in our room. It was late evening and no one else was in the lobby. I dealt with a man named George multiple times who works the front desk in the evenings who extremely rude and disrespectful in the way he speaks to people. His manner in which he handles guests especially if there is more than one is completely inappropriate and out of line. His communication style is ineffective and not that of the hospitality industry or customer service. Certainly should not be the face of the front desk. George can’t handle any amount of pressure.
Aufenthalt von 1 Nacht im Februar 2023