Lobby

Bewertungen von Baymont by Wyndham Augusta West

2.5 out of 5
Baymont by Wyndham Augusta West
629 Nw Frontage Road, Augusta, GA

Bewertungen

6,8
216 von insgesamt 652 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
139 von insgesamt 652 Gästebewertungen haben eine Bewertung von 8 - Gut" "
85 von insgesamt 652 Gästebewertungen haben eine Bewertung von 6 - Okay" "
73 von insgesamt 652 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
139 von insgesamt 652 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

6,8/10

Sauberkeit

7,6/10

Personal & Service

6,6/10

Ausstattung

6,6/10

Zustand der Unterkunft

7,0/10

Umweltfreundlichkeit

Bewertungen

6/10 – Okay

Russell

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The room had no soap in both pump bottles. We went to front desk and she was very helpful to give us a cup she had poured soap ftom a gallon container.
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Nancy

Gut: Sauberkeit
Aufenthalt von 3 Nächten im Mai 2024

2/10 – Ungenügend

gregory

Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
N/a
Aufenthalt von 2 Nächten im Mai 2024
Antwort von General Manager am 27. Mai 2024
Dear guest,It was a pleasure having you join us recently; however, we sincerely regret to learn about your disappointment. If you have any suggestions for areas in which we can look to make improvements for the future, please don't hesitate to reach out to us offline. Thank you for your review, and we hope to hear from you soon.

8/10 – Gut

Yauceatris

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was very quiet. Barely seen any other guest. Room was clean. Bed was comfortable. Only problem within the room was the light and outlet over the bed didn't work on neither side.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von General Manager am 22. Mai 2024
Dear guest,Cleanliness and comfort are always found at Baymont Inn & Suites Augusta West Hotel, and we're happy our accommodations were perfect for your needs! Regarding your concerns, we apologize and will follow up and make corrections. The next time you visit, we hope to earn five stars!

10/10 – Hervorragend

Deangelise

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was great
Aufenthalt von 2 Nächten im Mai 2024
Antwort von General Manager am 22. Mai 2024
Dear Guest,Thank you for taking a moment to write a review. It is a pleasure to learn that you enjoyed your experience with us. Thank you for choosing to stay at Baymont Inn & Suites Augusta West Hotel, and we look forward to welcoming you back soon.

2/10 – Ungenügend

Eunice

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
The property is in very poor condition. It’s dirty smelly, carpet are not vacuumed or cleaned for ever. I will make sure everyone hears about it.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von General Manager am 18. Mai 2024
Dear guest,We're sorry to hear that you didn't have a good time with us overall. The cleanliness and upkeep of our accommodations are two of our top priorities, so it's unfortunate to hear that this wasn't reflected during your recent visit. All of your feedback is gratefully received and will be discussed internally so that improvements can be made where necessary. Please consider giving us another chance soon; we're confident that we can impress you.

8/10 – Gut

Victoria

Geschäftlich gereist, Mit einer Gruppe gereist
Gut: Personal & Service und Ausstattung
It was ok!
Aufenthalt von 1 Nacht im Mai 2024
Antwort von General Manager am 18. Mai 2024
Dear guest,Thank you for choosing Baymont Inn & Suites Augusta West Hotel and sharing your feedback. Our team works hard to ensure our guests have a fabulous stay, and we are constantly working to improve. We are happy you enjoyed your stay and look forward to welcoming you back and impressing you further.

8/10 – Gut

jonay

Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 2 Nächten im Mai 2024

10/10 – Hervorragend

Louise

Geschäftlich gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very
Aufenthalt von 2 Nächten im Mai 2024
Antwort von General Manager am 16. Mai 2024
Dear guest,Thank you for your five-star rating! We're thrilled you enjoyed your stay with us at Baymont Inn & Suites Augusta West Hotel, and we hope you'll visit us again soon for another chance at unbeatable relaxation.

10/10 – Hervorragend

sylvester

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Mai 2024

10/10 – Hervorragend

Kimberly

Mit der Familie gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
The room wasn’t fully cleaned.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von General Manager am 16. Mai 2024
Dear Guest,Cleanliness is very important to us, and we are sorry to hear about your concerns regarding your room. Our team will take your comments into consideration as we work to uphold our standards.

10/10 – Hervorragend

Phuong

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Cleaning
Aufenthalt von 2 Nächten im Mai 2024
Antwort von General Manager am 16. Mai 2024
Dear guest,Thank you for your outstanding review! It was a pleasure hosting you at Baymont Inn & Suites Augusta West Hotel. We're glad our dedication to cleanliness impressed you, and we look forward to your next visit.

2/10 – Ungenügend

Dylan

Keep killing bugs .. wanted a refund
Aufenthalt von 2 Nächten im Mai 2024
Antwort von General Manager am 14. Mai 2024
Dear guest,We're deeply sorry for any inconvenience caused by bugs during your stay. Please know that we take cleanliness and pest control very seriously, and we will address this issue immediately. Your comfort and satisfaction are our top priorities, and we understand your frustration.

8/10 – Gut

Shirley

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024

6/10 – Okay

William

Mit Haustieren gereist, Mit der Familie gereist
soap dispensers empty for 2 days
Aufenthalt von 2 Nächten im April 2024
Antwort von General Manager am 7. Mai 2024
Dear guest,Thank you for your review. It was a pleasure having you as our guest recently; however, we apologize that your experience fell short of expectations. We'll be sure to share your feedback with housekeeping to ensure our high standards of hospitality are being met. Take care, and we hope you enjoyed your time in Augusta.

10/10 – Hervorragend

Robert

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Friendly staff and vey accommodating. Would definitely stay there again. Close to the things you come to Augusta for.
Aufenthalt von 3 Nächten im April 2024
Antwort von General Manager am 29. Apr. 2024
Dear guest,Our friendly staff truly enjoyed hosting you and will be glad you appreciated their kind assistance. It's also great to know that our location worked well for your trip. If you're in the area again, please come back to see us at Baymont Inn & Suites Augusta West Hotel!

10/10 – Hervorragend

Christopher

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great room and service
Aufenthalt von 2 Nächten im April 2024
Antwort von General Manager am 26. Apr. 2024
Dear guest,It was our pleasure to provide you with comfortable, welcoming accommodations. We're glad you enjoyed your visit, and we look forward to seeing you again at Baymont Inn & Suites Augusta West Hotel.

10/10 – Hervorragend

Kenneth

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Best hotel I ever stayed at me and my gf really enjoyed it
Aufenthalt von 2 Nächten im April 2024
Antwort von General Manager am 26. Apr. 2024
Dear guest,It was a pleasure to host both of you at Baymont Inn & Suites Augusta West Hotel. Our team is thrilled you were impressed with your stay, and we're grateful for your positive feedback. Come back soon!

10/10 – Hervorragend

Chip

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great place to stay after we got to it from highway
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 30. Apr. 2024
Dear guest,Thank you for your recent visit. We're glad to know you enjoyed your time with us, and that we could provide you with the stay you expected and deserve. We appreciate your feedback and look forward to seeing you again soon.

8/10 – Gut

Nadia, Hampton

Geschäftlich gereist
Gut: Personal & Service
Hallway smelled of cigarette smoke
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 23. Apr. 2024
Dear Guest,Thank you for being our guest and sharing your feedback. Please know we do all we can to ensure our smoke-free policies are adhered to, and we ask that our team be notified if any of our guests see that this is not the case. We hope you enjoyed your stay otherwise and look forward to welcoming you back and impressing you further.

8/10 – Gut

Vern

Geschäftlich gereist, Mit der Familie gereist
Gut: Personal & Service und Zustand der Unterkunft
noise
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 18. Apr. 2024
Dear guest,Thank you for taking the time to review your recent stay with us. Although we're delighted that you enjoyed your experience overall, we apologize for any inconvenience you had regarding noise. Should you return to the area, we hope we have the opportunity to provide a much more pleasant stay for you.

8/10 – Gut

thomas

Gut: Zustand der Unterkunft
Aufenthalt von 3 Nächten im April 2024

8/10 – Gut

NICOLE

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The hotel served our needs (safe, clean & friendly staff) for Masters weekend. Because of the demand on hotels for that event, prices were high but expected. The pool is on the highway side of the hotel (noisy from cars/trucks) which is too bad because if it was on the back side, it could’ve been more quiet & enjoyable but we didn’t come for the pool so all good… just a note of expectations for others.
Aufenthalt von 2 Nächten im April 2024
Antwort von General Manager am 17. Apr. 2024
Dear guest,We were happy to provide you with clean, welcoming accommodations during masters weekend, and we're glad you enjoyed your visit overall. If you find yourself back in the area, please come see us again.

2/10 – Ungenügend

Liam

Aufenthalt von 1 Nacht im April 2024

2/10 – Ungenügend

Ronak

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Did not like to stay here
Aufenthalt von 7 Nächten im März 2024
Antwort von General Manager am 14. Apr. 2024
Dear guest,Thank you for taking the time to leave us feedback. We sincerely apologize that you did not enjoy your stay with us and wish there was something we could do that would make it a better stay. That said, if you have specific feedback, we are open to constructive suggestions. It was a pleasure to host you, and we hope you had a safe trip home.

10/10 – Hervorragend

James

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff is fantastic!
Aufenthalt von 2 Nächten im April 2024
Antwort von General Manager am 12. Apr. 2024
Dear guest,It's wonderful to know that you had a great time with us overall, and we appreciate you highlighting our amazing team members. We hope you'll come back and join us again soon for another amazing visit.

10/10 – Hervorragend

Regina

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Staff was super nice
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 9. Apr. 2024
Dear guest,Thank you for your glowing review of Baymont Inn & Suites Augusta West Hotel! We're delighted to hear our friendly team left a tremendous impression on you. It would be wonderful to welcome you back soon for another exceptional stay.

10/10 – Hervorragend

Loren

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff was friendly, the property felt safe. The rooms were clean and up to date. The shopping and dinning options are great.
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 9. Apr. 2024
Dear guest,Thank you for sharing your feedback with us! We're delighted you found our team friendly and felt secure during your stay. It's also wonderful that you appreciated our well-appointed rooms and the diverse shopping and dining options nearby. We can't wait to welcome you back to Baymont Inn & Suites Augusta West Hotel for another fantastic experience!

10/10 – Hervorragend

Echols

Gut: Sauberkeit, Personal & Service und Ausstattung
Good room
Aufenthalt von 1 Nacht im Januar 2024
Antwort von General Manager am 5. Apr. 2024
Dear guest,Thank you for taking the time to leave a review. We're glad to hear you were able to enjoy our comfortable, modern rooms, and hope you'll come visit us again soon.

8/10 – Gut

yoniberto

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
the employees doing good job
Aufenthalt von 2 Nächten im April 2024
Antwort von General Manager am 5. Apr. 2024
Dear guest,Thank you for choosing to stay with us at Baymont Inn & Suites Augusta West Hotel. Impressing every guest with our exceptional service is always a top priority for us, so we're thrilled our friendly team was able to uphold this standard. The pleasure was all ours, and we hope to welcome you back in the future.

6/10 – Okay

Dylan

Gut: Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Sauberkeit
Everything was nice just had to kill 8 roaches in my 2 nights stay
Aufenthalt von 2 Nächten im März 2024
Antwort von General Manager am 5. Apr. 2024
Dear guest,We appreciate your feedback, and we're happy to see much of your stay was pleasant. However, we apologize for any concerns about unwelcome visitors, and we'll look into your comments further. Should you be in the area again, please consider coming back to see us.

8/10 – Gut

Kesha

Aufenthalt von 2 Nächten im März 2024

10/10 – Hervorragend

Felipe

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im März 2024

10/10 – Hervorragend

Devan

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice hotel
Aufenthalt von 2 Nächten im März 2024
Antwort von General Manager am 25. März 2024
Dear guest,It was a pleasure having you stay with us during your recent visit. Thank you for taking the time to share feedback. Should your travels bring you back to the area, we hope that you will choose Baymont Inn & Suites Augusta West Hotel for your stay again.

10/10 – Hervorragend

Whitley

Gut: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im März 2024

10/10 – Hervorragend

Donna

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice room, very clean
Aufenthalt von 1 Nacht im März 2024
Antwort von General Manager am 19. März 2024
Dear Guest,Thank you for your stellar review of your visit with us at Baymont Inn & Suites Augusta West Hotel. It is wonderful to know that you were impressed with our dedication to cleanliness. We look forward to welcoming you back for another exceptional stay!

2/10 – Ungenügend

hunter

Mit dem Partner gereist
Verbesserungswürdig: Personal & Service
Renovation causing issues
Aufenthalt von 1 Nacht im März 2024
Antwort von General Manager am 19. März 2024
Dear guest,Thank you for sharing your thoughts. While we appreciated the opportunity to host you, it's unfortunate that your stay wasn't what you expected. Although we are undergoing an improvement project, please understand we do all we can to minimize any impact on our guests. Additionally, these details are published online, which you can review before making a reservation. We'll remain focused on providing quality stays to our visitors, and we wish you safe travels ahead.

2/10 – Ungenügend

Mabel

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
It wasn’t clean. And didn’t supply me with enough towels for 3 in a 2 beds queen bedroom.
Aufenthalt von 2 Nächten im März 2024
Antwort von General Manager am 18. März 2024
Dear guest,Feedback from our guests is always appreciated as it helps us improve. Please accept our apologies for any concerns about cleanliness as well as for any issues with the towels. This is certainly not the level of accommodation we aim to provide, and we'll look into your comments further. We hope your next trip goes more smoothly.

10/10 – Hervorragend

Rhonda

Geschäftlich gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very pleasant experience
Aufenthalt von 1 Nacht im März 2024
Antwort von General Manager am 13. März 2024
Dear guest,Thank you so much for the feedback. We're so happy to know that you had a great experience with us overall. Please consider coming back to join us again soon.

2/10 – Ungenügend

Rubén

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft

10/10 – Hervorragend

Kathleen

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
it was a nice hotel easy access to the interstate and very pleasant
Aufenthalt von 1 Nacht im Februar 2024
Antwort von General Manager am 4. März 2024
Dear guest,It was a pleasure hosting you at Baymont Inn & Suites Augusta West Hotel! We're glad our location was convenient for your trip and that your overall stay was pleasant. The next time you're in the area, please come see us again.

10/10 – Hervorragend

J Paul

Aufenthalt von 1 Nacht im Februar 2024

10/10 – Hervorragend

Ariel

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 4 Nächten im Februar 2024

10/10 – Hervorragend

Molly

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Februar 2024

10/10 – Hervorragend

Angela

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice and clean
Antwort von General Manager am 28. Feb. 2024
Dear guest, Thank you so much for your review. We at Baymont Inn & Suites Augusta West Hotel pride ourselves on our cleanliness and pleasant atmosphere. We hope to be able to host you again sometime in the near future.

10/10 – Hervorragend

Alzavion

Gut: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im Februar 2024

6/10 – Okay

Jessica

It was an average stay they re doing construction so it doesn’t seem that nice and clean when you pull up and park. But it’s okay I only stayed there for one night.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von General Manager am 26. Feb. 2024
Dear guest,Thank you for your valuable feedback on your recent stay. As you noticed, our property is in the process of being renovated for the comfort of our travelers. We do everything we can to ensure the safety of our guests and were saddened to hear that you were uncomfortable with the renovations in progress. We hope you choose to stay with us again the next time you are in the Augusta area so you can see the completed changes. We appreciate your review!

10/10 – Hervorragend

Richard

Aufenthalt von 7 Nächten im Februar 2024

10/10 – Hervorragend

Cynthia

Aufenthalt von 2 Nächten im Februar 2024

8/10 – Gut

Vivian

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2024