Suite, 1 King-Bett (Additional Living Area) | Zimmersafe, Schreibtisch, Verdunkelungsvorhänge, Bügeleisen/Bügelbrett
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Bewertungen von Holiday Inn Express Hotel & Suites Auburn - University Area, an IHG Hotel

2.5 out of 5
Holiday Inn Express Hotel & Suites Auburn - University Area, an IHG Hotel
2013 South College Street, Auburn, AL

Bewertungen

8,6

Hervorragend

498 von insgesamt 897 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
249 von insgesamt 897 Gästebewertungen haben eine Bewertung von 8 - Gut" "
85 von insgesamt 897 Gästebewertungen haben eine Bewertung von 6 - Okay" "
27 von insgesamt 897 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
38 von insgesamt 897 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,8/10

Sauberkeit

9,0/10

Personal & Service

8,6/10

Ausstattung

8,8/10

Zustand der Unterkunft

9,0/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers

6/10 – Okay

Maria

Mit dem Partner gereist
We stayed 3 days at the hotel for a family funeral. After the service I had a headache, came back to the room at 2 PM for a nap. I couldn't lay-down because they still had not come in to clean the room. I Kept waiting at the lobby.
Aufenthalt von 4 Nächten im April 2024
Antwort von Liz am 4. Mai 2024
Thank you for your recent stay with us. We know that you have many options when choosing where to stay. We are sorry to hear you had a negative experience with us. We want every customer’s experience to be the best possible, and we work hard to make sure that happens. We would love to make this right for you to provide you with an experience you deserve.

10/10 – Hervorragend

Jeff

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very clean, and friendly staff
Aufenthalt von 1 Nacht im April 2024
Antwort von Liz am 23. Apr. 2024
Thank you for leaving us such a wonderful review. We know that you have many options when choosing where to stay and it is an honor you chose to stay with us. We are thrilled that you loved your experience; our staff will definitely be happy to hear about the score you gave us. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind rating and we look forward to seeing you again.

10/10 – Hervorragend

Kim

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit und Personal & Service
I wish the bathroom had fans. The staff was nice and the breakfast was good.
Aufenthalt von 3 Nächten im April 2024
Antwort von Liz am 22. Apr. 2024
Thank you for leaving us such a wonderful review. We know that you have many options when choosing where to stay and it is an honor you chose to stay with us. We are thrilled that you loved your experience; our staff will definitely be happy to hear about the score you gave us. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind rating and we look forward to seeing you again.

6/10 – Okay

Asia

Aufenthalt von 1 Nacht im April 2024
Antwort von Guest Services am 7. Mai 2024
Thank you for your recent stay with us. We know that you have many options when choosing where to stay and it is an honor you chose to stay with us. We are pleased that you enjoyed your stay, and we would love to have you back as our guest when travels bring you back to the Auburn area.

10/10 – Hervorragend

Kelly

Gut: Sauberkeit
Aufenthalt von 2 Nächten im April 2024
Antwort von Liz am 16. Apr. 2024
Thank you for leaving us such a wonderful review. We know that you have many options when choosing where to stay and it is an honor you chose to stay with us. We are thrilled that you loved your experience; our staff will definitely be happy to hear about the score you gave us. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind rating and we look forward to seeing you again.

8/10 – Gut

Jonathan

Aufenthalt von 1 Nacht im April 2024
Antwort von Liz am 4. Mai 2024
Thank you for leaving us such a wonderful review. We know that you have many options when choosing where to stay and it is an honor you chose to stay with us. We are thrilled that you loved your experience; our staff will definitely be happy to hear about the score you gave us. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind rating and we look forward to seeing you again.

10/10 – Hervorragend

MaryLynn

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
staff was always friendly and helpful. clean, nice area
Aufenthalt von 2 Nächten im April 2024
Antwort von Guest Services am 9. Apr. 2024
Thank you for leaving us such a wonderful review. We know that you have many options when choosing where to stay and it is an honor you chose to stay with us. We are thrilled that you loved your experience; our staff will definitely be happy to hear about the score you gave us. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind rating and we look forward to seeing you again.

10/10 – Hervorragend

Rebecca

Mit der Familie gereist
Excellent stay! Perfect family environment! I was impressed with how large the rooms were and great water pressure too!
Aufenthalt von 1 Nacht im April 2024
Antwort von Liz am 5. Apr. 2024
Thank you for leaving us such a wonderful review. We know that you have many options when choosing where to stay and it is an honor you chose to stay with us. We are thrilled that you loved your experience; our staff will definitely be happy to hear about the score you gave us. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind rating and we look forward to seeing you again.

10/10 – Hervorragend

William

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Conveniently located near the university but still away from the downtown traffic.
Aufenthalt von 4 Nächten im März 2024
Antwort von Liz am 20. März 2024
Thank you for leaving us such a wonderful review. We know that you have many options when choosing where to stay and it is an honor you chose to stay with us. We are thrilled that you loved your experience; our staff will definitely be happy to hear about the score you gave us. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind rating and we look forward to seeing you again.

6/10 – Okay

Jamie

Mit dem Partner gereist, Mit der Familie gereist
Gut: Sauberkeit und Zustand der Unterkunft
The room was clean and comfortable but had a smell. It smelled like it had been smoked in before. Probably wouldn’t stay again.
Aufenthalt von 1 Nacht im März 2024
Antwort von Guest Services am 18. März 2024
Thank you, hope to see you again soon.

6/10 – Okay

Phillip

Geschäftlich gereist, Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit
Ok stay for the night. Previous occupants leftovers still in the fridge. Hairs in the tub and on bathroom floor.
Aufenthalt von 1 Nacht im März 2024
Antwort von Guest Services am 16. März 2024
Thank you for your recent stay with us. We know that you have many options when choosing where to stay. We are sorry to hear you had a negative experience with us. We want every customer’s experience to be the best possible, and we work hard to make sure that happens. We would love to make this right for you to provide you with an experience you deserve.

10/10 – Hervorragend

Dann

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice convenient property. Room fixtures were a bit worn but clean. Bed was very comfortable.
Aufenthalt von 2 Nächten im März 2024
Antwort von Liz am 11. März 2024
Thank you for leaving us such a wonderful review. We know that you have many options when choosing where to stay and it is an honor you chose to stay with us. We are thrilled that you loved your experience; our staff will definitely be happy to hear about the score you gave us. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind rating and we look forward to seeing you again.

10/10 – Hervorragend

Katherine

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Liz am 21. März 2024
Thank you for leaving us such a wonderful review. We know that you have many options when choosing where to stay and it is an honor you chose to stay with us. We are thrilled that you loved your experience; our staff will definitely be happy to hear about the score you gave us. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind rating and we look forward to seeing you again.

10/10 – Hervorragend

Xinying

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Liz am 25. Feb. 2024
Thank you for your recent stay with us. We know that you have many options when choosing where to stay and it is an honor you chose to stay with us. We are pleased that you enjoyed your stay, and we would love to have you back as our guest when travels bring you back to the Auburn area.

4/10 – Schlecht

Robyn

Mit der Familie gereist
Gut: Sauberkeit
I was given the disabled room - first room off the lobby. It was loud and disruptive - the shower is not ideal if you are not disabled. I was woken up at 2:30 in the morning by drunken students coming back to the room next door and they continued their fun until 4:30 in the morning. Two nights of bad sleep
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Guest Services am 12. Feb. 2024
Thanks for taking the time to leave a review, my apologies. The room you were given was what was booked through Expedia. I will look into the loud noise complaints.

2/10 – Ungenügend

Joey

Mit der Familie gereist
Verbesserungswürdig: Personal & Service
Negative
We were given a room on bottom floor adjacent to the back door. All during the night the door was slammed from people coming in and out of the hotel instead of using main entrance. Plumbing sounded like it was inside the wall of our room which created noises from anyone using the showers and faucets. A/C had loud noises coming from it to the point of turning off. Overall for 2 nights stay we had very limited sleep at a hotel that looked to have promise of a nice hotel but soon found that was not the case. Front desk seemed unconcerned about the issues we had. For next 4 years we will be frequenting the area but will not be using this hotel for issues explained.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Guest Services am 12. Feb. 2024
Thank you for letting me know, please give us a call at the property to discuss.

8/10 – Gut

Adrienne

Gut: Sauberkeit und Personal & Service
This is our second time staying. We like the property. Our window shade would not lower and there was no one onsite who could fix it. We had to stack pillows in front of the opening the block the view and the light from the road
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Guest Services am 12. Feb. 2024
Thank you for letting us know. Our apologies.

8/10 – Gut

Dawn

Aufenthalt von 2 Nächten im Februar 2024
Antwort von Liz am 20. März 2024
Thank you for leaving us such a wonderful review. We know that you have many options when choosing where to stay and it is an honor you chose to stay with us. We are thrilled that you loved your experience; our staff will definitely be happy to hear about the score you gave us. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind rating and we look forward to seeing you again.

2/10 – Ungenügend

Eric

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Liz am 21. März 2024
Thank you for your recent stay with us. We know that you have many options when choosing where to stay. We are sorry to hear you had a negative experience with us. We want every customer’s experience to be the best possible, and we work hard to make sure that happens. We would love to make this right for you to provide you with an experience you deserve.

10/10 – Hervorragend

Luis

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Guest Services am 29. Jan. 2024
Thank you

8/10 – Gut

James

Geschäftlich gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I liked the convenience. Room was nice.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Guest Services am 29. Jan. 2024
Thank you.

10/10 – Hervorragend

Alice

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Guest Services am 29. Jan. 2024
Thank you for staying with us.

10/10 – Hervorragend

Bryan

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Guest Services am 22. Jan. 2024
Thank you, see you soon

10/10 – Hervorragend

Louis

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Definitely recommend
Excellent in every respect
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Guest Services am 26. Dez. 2023
Thank you, hope to see you again soon

10/10 – Hervorragend

Shuree K

Geschäftlich gereist
Gut: Sauberkeit und Zustand der Unterkunft
Awesome
Aufenthalt von 4 Nächten im Dezember 2023
Antwort von Guest Services am 26. Dez. 2023
Thank you, hope to see you again soon

8/10 – Gut

Jennifer

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Guest Services am 26. Dez. 2023
Thank you, hope to see you again soon

8/10 – Gut

Jennifer

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Liz am 5. Dez. 2023
Thank you, we hope to see you again soon.

10/10 – Hervorragend

Katrina, Peekskill

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everything
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Liz am 5. Dez. 2023
Thank you, we hope to see you again soon.

10/10 – Hervorragend

joseph

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice staffing
Aufenthalt von 2 Nächten im November 2023
Antwort von Guest Services am 28. Nov. 2023
Thank you, hope to see you again.

10/10 – Hervorragend

Cindi

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff here were excellent. Very friendly and helpful. The breakfast area was constantly attended to to make sure the foods and coffee were stocked and there were plenty of options. The front desk staff was very nice. The showers were a little in need of paint but the beds are extremely comfortable!!!
Aufenthalt von 2 Nächten im November 2023
Antwort von Thank you am 28. Nov. 2023
Thank you, hope to see you again soon.

10/10 – Hervorragend

Ellen

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Perfect stay for a game day weekend! My husband and I were very pleased with the cleanliness of the entire hotel as well as the kindness of the staff. We will come back!
Aufenthalt von 1 Nacht im November 2023
Antwort von Liz am 20. Nov. 2023
Thank you, we hope to see you again soon.

10/10 – Hervorragend

John

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Perfect for what we needed
Aufenthalt von 1 Nacht im November 2023
Antwort von Liz am 20. Nov. 2023
Thank you, we hope to see you again soon.

6/10 – Okay

Leslie, Gallion

Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 2 Nächten im November 2023
Antwort von Guest Services am 14. Nov. 2023
Thank you.

10/10 – Hervorragend

Steven, Inman

Aufenthalt von 1 Nacht im November 2023
Antwort von Liz am 30. Nov. 2023
Thank you, we hope to see you again soon.

10/10 – Hervorragend

Charles

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im November 2023
Antwort von Liz am 7. Nov. 2023
Thank you for staying with us. Hope to see you again soon.

8/10 – Gut

LaTonia L.

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice hotel, though it maybe time for a few updates
The room was nice, though the in room refrigerator could have been bigger though it was wonderfully clean. The bathroom was clean though the tub would benefit from resurfacing. The free breakfast was open and ready for the later sleepers too!
Aufenthalt von 1 Nacht im November 2023
Antwort von Guest Services am 6. Nov. 2023
Thank you for your review. Hope to see you again soon.

8/10 – Gut

ANN

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We had a great stay while visiting Auburn
Aufenthalt von 2 Nächten im November 2023
Antwort von Guest Services am 6. Nov. 2023
Thank you for your review. Hope to see you again soon.

10/10 – Hervorragend

Rashida

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Oktober 2023
Antwort von Guest Services am 6. Nov. 2023
Thank you for your review. Hope to see you again soon.

10/10 – Hervorragend

Jane

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everyone was friendly and accommodating. An enjoyable and pleasant ending to a very long and tiring day.
Aufenthalt von 1 Nacht im November 2023
Antwort von Guest Services am 3. Nov. 2023
Thank you and we are so glad we could help you relax.

8/10 – Gut

Ivan

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great !!
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Guest Services am 30. Okt. 2023
Thank you. Hope to see you again soon.

8/10 – Gut

Richard

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
I've stayed there several times. It's a good spot but the elevator is the slowest on the face of the earth. Otherwise everything was fine
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Guest Services am 23. Okt. 2023
Thank you for your feedback. We hope to see you again in the future.

6/10 – Okay

Daniel

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Guest Services am 26. Okt. 2023
Thank you. Hope to see you again soon

10/10 – Hervorragend

Jeffret

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
War Eagle
The hospitality and service was very good.
Aufenthalt von 3 Nächten im Oktober 2023
Antwort von Jules am 23. Okt. 2023
Thank you for the excellent recommendation! We hope to see you again soon.

10/10 – Hervorragend

Scott

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Oktober 2023
Antwort von Guest Services am 31. Okt. 2023
Thank you.

8/10 – Gut

Shannon

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Close to Auburn University
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Guest Services am 20. Okt. 2023
Thank you. Hope to see you again soon.

6/10 – Okay

Damon

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Guest Services am 17. Okt. 2023
Thank you for taking the time to leave a review. Hope to see you again soon.

10/10 – Hervorragend

Cody

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Rest with the best
Great rest stop to break the trip up. Beds and breakfast are both great.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Guest Services am 17. Okt. 2023
Thank you. Hope to see you again soon.

8/10 – Gut

Gary

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Air conditioning and the people next door were noisy, but the bed was comfy and the breakfast quite good.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Guest Services am 16. Okt. 2023
Thank you. Hope to see you again soon. Maintenance has been notified about ac issue.

8/10 – Gut

Campbell

Mit der Familie gereist
Gut: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Shower wasn’t cleaned well. Tons of hair in it. Rest of room spotless. Biggest thing to note is the entrance vs how Waze takes you. It inadvertently puts you the wrong way in a one way turn lane. Be cautious especially at night. Someone’s gonna get killed there.
Aufenthalt von 3 Nächten im September 2023
Antwort von Guest Services am 10. Okt. 2023
Thank you for your response, please give me a call at the property to discuss your concerns.