Zimmersafe, Bügeleisen/Bügelbrett, kostenlose Babybetten, Zustellbetten

Bewertungen von Howard Johnson by Wyndham Galloway Atlantic City Area

3 out of 5
Howard Johnson by Wyndham Galloway Atlantic City Area
224 East White Horse Pike, Absecon, NJ

Bewertungen

6,4
266 von insgesamt 1005 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
228 von insgesamt 1005 Gästebewertungen haben eine Bewertung von 8 - Gut" "
161 von insgesamt 1005 Gästebewertungen haben eine Bewertung von 6 - Okay" "
124 von insgesamt 1005 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
226 von insgesamt 1005 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

6,4/10

Sauberkeit

7,0/10

Personal & Service

5,6/10

Ausstattung

6,2/10

Zustand der Unterkunft

6,2/10

Umweltfreundlichkeit

Bewertungen

6/10 – Okay

Gereon

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
No real breakfast/ dirty and loud
Aufenthalt von 1 Nacht im August 2023
Antwort von Hotel Manager am 11. Aug. 2023
Dear Gereon,Thank you for your feedback. We apologize for the inconvenience you experienced regarding the breakfast and the noise level. Your comments are important to us, and we'll take them into consideration as we work to improve the guest experience. If there are any more details you'd like to share or specific suggestions you have, please feel free to let us know. We hope to have the opportunity to make your next stay more enjoyable.Sincerely,Hotel Manager

6/10 – Okay

Verifizierter Reisender

Gut: Sauberkeit und Personal & Service
For $ 40.- recommendable
For about $ 40.- it was okay. Desk guy was very friendly. The pool - which was closed during high summer temperatures in early September - is VERY small. The room was good for the price and the beds are comfortable.
Aufenthalt von 1 Nacht im September 2019
Antwort von Rick am 3. Okt. 2019
Thank you for being our guest. We appreciate your comments. We hope that you will visit our area on your next stay.

2/10 – Ungenügend

Adan

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Llegas a un hotel que se llama igual pero no tienes la reserva, entonces pagas en ese hotel porque no hay opción y terminas pagando la reserva por no cancelarla antes de las 4, pagas 2 veces, es una estafa reservar con expidia
Aufenthalt von 1 Nacht im Mai 2024
Antwort von GM am 27. Mai 2024
Dear Adan, We're sorry to hear about the confusion with your reservation and the inconvenience it caused. We understand the frustration of such situations. Please know that we value your feedback and we are committed to improving our guests' experiences. We apologize for any misunderstanding with your booking. We hope to have another opportunity to better serve you in the future.Warm regards,Hotel Management

10/10 – Hervorragend

carol

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
I've never had a problem stayed there several times at this particular Howard Johnson and the day shift employee gentleman is very very helpful to me I've seen him put up with a lot of things from a lot of customers and he handles the situation very well and I'll keep going back there as long as it stays like it has thank you
Aufenthalt von 1 Nacht im Mai 2024
Antwort von GM am 25. Mai 2024
Dear Carol, We're thrilled to hear about your positive experiences at our Howard Johnson hotel. It's wonderful to know our day shift employee has been consistently helpful and professional. Your kind words encourage us to continue providing excellent service. We look forward to welcoming you back many more times. Thank you for your continued trust and support.Warm regards,Hotel Management

2/10 – Ungenügend

Anita

Verbesserungswürdig: Sauberkeit, Personal & Service und Ausstattung
My room wasn’t clean. There was hair in the shower, the notepad had obscene writing on it and there was trash left on the floor.
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Tina

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff was extremely pleasant, the room was clean and comfortable
Aufenthalt von 1 Nacht im April 2024
Antwort von GM am 17. Mai 2024
Dear Tina,Thank you so much for your 5-star review! We are absolutely delighted to hear about your positive experience with our staff and that you found the room to be clean and comfortable. We pride ourselves on providing excellent service and comfortable accommodations for our guests. We look forward to welcoming you back soon!Warm regards,Hotel Management

6/10 – Okay

Anita

Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Ausstattung
I love this place. I’ve never had a problem until my last visit. A used shampoo bottle was left in my shower as well as the last persons hair. It seems like the ribs aren’t washed out as throughly as they should be. There was a note pad filled with explicit writings that was never taken out of the room which leads to me to assume they didn’t even wipe the night stands down.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von GM am 16. Mai 2024
Dear Anita,Thank you for your feedback and continued loyalty. We deeply regret the oversights you experienced during your last stay. Your concerns are very valid and we assure you that housekeeping standards are of utmost importance to us. We're taking your review into serious consideration to ensure a more thorough process is implemented. We look forward to welcoming you back for a more seamless experience next time.Warm regards,Hotel Management

8/10 – Gut

karlea

Mit dem Partner gereist
Gut: Sauberkeit
Neighbors were noisy
Aufenthalt von 1 Nacht im Mai 2024
Antwort von GM am 12. Mai 2024
Dear Karlea, Thank you for your feedback and for choosing our hotel for your stay. We're sorry to hear about the noise disturbance from your neighbors. We strive to ensure our guests have a peaceful stay, and we regret any inconvenience you experienced. We'll look into this matter to prevent it from recurring. We hope to welcome you back for a more serene and enjoyable stay. Warm regards,Hotel Management

8/10 – Gut

Dawn, Wilmington

Verbesserungswürdig: Personal & Service
Aufenthalt von 1 Nacht im Mai 2024
Antwort von GM am 10. Mai 2024
Dear Dawn,Thank you for taking the time to rate us! We're pleased to see that you've given us a 4-star rating. Your feedback is valuable to us, and we'd love to hear more about your experience. We hope to welcome you back to our hotel in the near future.Warm regards,Hotel Management

10/10 – Hervorragend

Brenda

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von GM am 8. Mai 2024
Dear Brenda,Thank you for taking the time to rate us with a 5-star review. We're glad to know that you had a wonderful experience at our hotel. Your rating is a testament to our dedicated team who work tirelessly to ensure every guest's stay is memorable. We look forward to welcoming you back soon for another exceptional stay.Warm regards,Hotel Management

4/10 – Schlecht

Dan

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Was a below average motel, not what i expected from the wyndham name. 20.00 fee to check in 90 minutes early
Aufenthalt von 1 Nacht im April 2024
Antwort von GM am 2. Mai 2024
Dear Dan,We're genuinely sorry to hear that your experience didn't match your expectations. We strive to maintain a high standard of hospitality and your feedback helps us improve. We're looking into the early check-in fee and your comments about our facilities. We truly appreciate your feedback and hope to serve you better in the future.Warm regards,Hotel Management

8/10 – Gut

Rosa

Yes
Aufenthalt von 1 Nacht im April 2024
Antwort von GM am 30. Apr. 2024
Dear Rosa,Thank you for taking the time to rate your stay at our hotel. Your 4-star rating is greatly appreciated. We're thrilled to know that you had a positive experience with us. We look forward to having the pleasure of welcoming you back for an even better stay. Your satisfaction is our top priority. Warm regards,Hotel Management

10/10 – Hervorragend

Nicole

Aufenthalt von 2 Nächten im April 2024
Antwort von GM am 20. Mai 2024
Dear Nicole,Thank you for rating us with 5 stars! We are thrilled to know that you enjoyed your stay with us. We aim to provide an exceptional experience for all our guests and your rating tells us we are on the right track. We hope to have the pleasure of welcoming you back soon. Thank you once again for choosing our hotel.Warm regards,Hotel Management

10/10 – Hervorragend

solomon

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Love it
Aufenthalt von 1 Nacht im April 2024
Antwort von FRONT DESK, HOWARD JOHNSON am 28. Apr. 2024
Thank you for taking the time to rate our hotel with 5 stars! We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay!

2/10 – Ungenügend

Katie

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This hotel was absolutely terrible. The room smelled so musty that my oldest daughter had an asthma attack and we ended up in the emergency room. We never actually ended up staying a single night because it was so awful. We came all the way there for a volleyball tournament that my daughter ended up missing because of the mustiness of the room! I WANT my money refunded for this terrible experience.
Aufenthalt von 2 Nächten im April 2024
Antwort von GM am 24. Apr. 2024
Dear Katie,We are truly sorry to hear about your unfortunate experience. The health and comfort of our guests is our top priority and we deeply regret that we fell short this time. We will certainly look into the issues you've raised and take necessary actions. Please accept our sincerest apologies and we assure you that we will do our utmost to make things right. Please contact our customer service team to discuss your refund request.Warm regards,Hotel Management

2/10 – Ungenügend

Camila

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Whoever checked us in was so rude and had a nasty attitude . We were checking in for 2 bedrooms and this dude checked us into the first and then we told him about having another room and he got an attitude about why we didn’t say anything about having two rooms ( first I said when I walked in was “we are checking in for 2 bedrooms” ) he then proceed to check us in and asked again for the credit card and ID and started complaining about my card not having visible numbers ( keep in mind that he charged us the first room with the same card and had no issues ) As he gave us the keys we said thank you and he got aggressive staying we can’t leave when we were only saying thank you for only handing us the keys. Nasty attitude and nasty customer service… never coming back
Aufenthalt von 1 Nacht im April 2024
Antwort von GM am 21. Apr. 2024
Dear Camila,We're deeply sorry to hear about your recent experience at our hotel. We take your feedback seriously and are committed to providing excellent customer service. It's clear we fell short during your visit. We want to assure you that we'll address this internally and work diligently to prevent such incidents in the future. We hope you will reconsider and give us the opportunity to deliver the welcoming and respectful service you deserve.Warm regards,Hotel Management

10/10 – Hervorragend

Britni

Aufenthalt von 1 Nacht im Januar 2024
Antwort von GM am 8. Mai 2024
Dear Britni,Thank you for your 5-star rating! We're thrilled to see that you enjoyed your stay at our hotel. Your rating is a testament to our continuous efforts to deliver the best experience to our guests. We hope to welcome you back soon for another memorable stay.Warm regards,Hotel Management

10/10 – Hervorragend

Britni

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I actually enjoyed my time it was clean quiet and peaceful
Aufenthalt von 1 Nacht im April 2024
Antwort von GM am 19. Apr. 2024
Dear Britni,We are thrilled to know that you enjoyed your stay at our hotel. Your satisfaction is our top priority, and it's always heartening to hear that our efforts to maintain cleanliness and tranquility are appreciated. Thank you for your kind words. We look forward to welcoming you back for another peaceful stay soon.

2/10 – Ungenügend

Julio

Mit der Familie und kleinen Kindern gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
This hotel needs a lot of fixing and updates the restroom, outdated, broken furniture, main entrance of the door frame, broken overall horrible
Aufenthalt von 1 Nacht im April 2024
Antwort von GM am 16. Apr. 2024
Dear Julio,We sincerely apologize for the issues you experienced during your stay. It's clear we missed the mark, and for that, we are truly sorry. Your feedback is incredibly valuable to us and we assure you that we will utilize it to improve our facilities and services. We hope to have another chance to provide you with the top-notch experience that our guests usually enjoy.Warm regards,Hotel Management

10/10 – Hervorragend

Nicholas, Lakeland

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
people were partying all weekend slamming doors. Other than that the place was worth the money for sure.
Aufenthalt von 7 Nächten im April 2024
Antwort von GM am 10. Apr. 2024
Dear Nicholas,Thank you for choosing our hotel and for your positive review! We are thrilled to hear that you found value in your stay. We sincerely apologize for the inconvenience caused by the noise. Your feedback is valuable in helping us enhance our guest experience. We look forward to welcoming you back to our hotel in the future.Warm regards,Hotel Management

10/10 – Hervorragend

Stephen

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Quiet,nice staff,very clean room and close to everything
Aufenthalt von 1 Nacht im April 2024
Antwort von GM am 5. Apr. 2024
Dear Stephen,Thank you for your glowing 5-star review! We're thrilled to hear that you appreciated our friendly staff, clean rooms, and convenient location. We strive to provide a peaceful environment for all our guests and your feedback confirms that we are on the right track. We look forward to welcoming you back soon.Warm regards,Hotel Management

2/10 – Ungenügend

Jadir

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I asked for my room to be thoroughly cleaned because my girlfriend is literally a cleaning boss & I wouldn’t want her to be doing any cleaning on her off day man we get to our room thought it was clean and good come to find out there was a cigarette bud behind the couch I called the lobby to tell them and they were not even in the least bit worried or even cared!!!! That was shocking then I asked for another room and never got it. I even paid for another reservation for a different room they said they were going to call me back when the room was ready which he said would be an hour or 2 and he would let me know it was 11am I never got a call or anything.. I ran around to do some arrands look at the time and it was 5pm no call. Trashiest hospitality ever and they laugh and joke about everything bad that you tell about the room what the hell is going on and over there!! I am calling the health department ASAP and see how they treat they’re paying customers after that!!!!!!!!!
Aufenthalt von 1 Nacht im April 2024
Antwort von GM am 5. Apr. 2024
Dear Jadir,We sincerely apologize for your recent experience and understand your concerns. It's evident that we fell short in providing the high-quality service we aim for. We appreciate your feedback as it helps us improve. Please be assured that we are taking your comments seriously and will address these issues promptly. We hope for an opportunity to better serve you in the future.Warm regards,Hotel Management

10/10 – Hervorragend

solomon

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Its a safe nice place to stay
Aufenthalt von 1 Nacht im April 2024
Antwort von GM am 4. Apr. 2024
Dear Solomon,Thank you for your lovely review and 5-star rating. We're delighted to hear you enjoyed your stay at our hotel, finding it a safe and nice place. Your comfort and safety are our top priorities. We look forward to welcoming you back in the future for another wonderful experience.Warm regards,Hotel Management

2/10 – Ungenügend

Jadir

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Me and my gf checked in a room we reserved hours after I booked it , we get to the hotel checked in went back to the car her & i sitting there then there is a flash at the window it was the cops saying someone called for 2 suspicious ppl in the car
Antwort von GM am 4. Apr. 2024
Dear Jadir,We sincerely apologize for the misunderstanding and any discomfort caused. We value the privacy and safety of our guests, and this incident seems to be an exception to our usual standards. We're addressing this to prevent such situations in the future. We hope you give us another chance to serve you better.Warm regards,Hotel Management

8/10 – Gut

Ashley

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Comfortable bed, spacious room. Bathroom was kind of dingy, and the smoke detector was disconnected when we got there. Overall, enjoyed our stay
Aufenthalt von 1 Nacht im März 2024
Antwort von GM am 30. März 2024
Dear Ashley,We're thrilled you enjoyed our comfortable beds and spacious rooms at our hotel! We regret any inconvenience caused by the bathroom and smoke detector. Your feedback is invaluable and we're addressing these concerns to improve our guest experience. We look forward to welcoming you back soon for an even better stay.Warm regards,Hotel Management

6/10 – Okay

Shawn

Aufenthalt von 1 Nacht im März 2024
Antwort von GM am 30. März 2024
Dear Shawn,Thank you for taking the time to rate our hotel. We noticed you gave us a 3-star rating and we would love to hear more about your experience. Your feedback is crucial in our continuous efforts to improve our services. We are committed to making our guests' stay exceptional and we hope you will give us another opportunity to serve you better in the future. Warm regards,Hotel Management

10/10 – Hervorragend

solomon

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very nice I like it there
Aufenthalt von 1 Nacht im März 2024
Antwort von GM am 29. März 2024
Dear Solomon,Thank you for your positive feedback! We're delighted to hear that you enjoyed your stay with us. Your kind words are truly appreciated and we hope to have the pleasure of welcoming you back to our hotel in the near future. Your satisfaction is our highest motivation!Warm regards,Hotel Management

8/10 – Gut

Melissa

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Everything was actually great. Clean room, great staff. Did make aware that there was a leak in the roof ( due to heavy rains that day)
Aufenthalt von 1 Nacht im März 2024
Antwort von GM am 28. März 2024
Dear Melissa,Thank you for your valuable feedback. We're delighted to hear you enjoyed our clean rooms and friendly staff. We regret the inconvenience caused by the leak and appreciate your understanding due to the heavy rains. We're addressing the issue to ensure it doesn't reoccur. We look forward to welcoming you back for an even better stay.Warm regards,Hotel Management

4/10 – Schlecht

Vincent

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
The sink was cracked the tub was cracked, the room was dirty the toilet paper holder was falling out of the wall. People next door were smoking weed and it stunk.
Aufenthalt von 1 Nacht im März 2024
Antwort von GM am 21. März 2024
Dear Vincent,We're truly sorry to hear about your experience at our hotel. Your feedback is crucial to us and we assure you that we will look into the issues you've raised. We strive to provide a comfortable and enjoyable stay for our guests. We hope for another opportunity to exceed your expectations in the future.Warm regards,Hotel Management

8/10 – Gut

Vianca

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von GM am 19. März 2024
Dear Vianca,Thank you for taking the time to rate our hotel. We are glad to see you had a positive experience. However, we are always striving to improve and we would love to hear any feedback you may have. We hope to welcome you back soon and make your next stay a full 5-star experience!Warm regards,Hotel Management

2/10 – Ungenügend

Nea

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
This place has mold on walls hot tubs look like they haven’t been cleaned in years
Aufenthalt von 3 Nächten im März 2024
Antwort von GM am 18. März 2024
Dear Nea,We're sincerely sorry to hear about your experience. Your feedback is incredibly important to us and we are taking immediate steps to address these issues. We're committed to offering a clean, comfortable environment for all our guests and we hope we can welcome you back in the future to show our improvements.Warm regards,Hotel Management

2/10 – Ungenügend

LaShawnda

Verbesserungswürdig: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im März 2024
Antwort von GM am 18. März 2024
Dear LaShawnda,We're sorry to see your 1-star rating. We're committed to providing our guests with an exceptional experience, and it seems we fell short during your stay. We'd appreciate if you could provide more details about your experience, so we can make improvements. Your feedback is valuable to us. Thank you.Warm regards,Hotel Management

8/10 – Gut

Abhijit

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Front desk staff was very helpful. Liked the stay. Room as chosen.
Aufenthalt von 1 Nacht im März 2024
Antwort von GM am 11. März 2024
Dear Abhijit,Thank you for your positive review and for choosing to stay with us. We are delighted to hear that our front desk staff provided helpful service and that you enjoyed your stay and the room. We are committed to providing our guests with a memorable experience. We look forward to welcoming you back in the future.Warm regards,Hotel Management

6/10 – Okay

Sherry

Mit dem Partner gereist
Verbesserungswürdig: Personal & Service
My boyfriend and I have stayed there several times and the person that checked us in wasn't friendly and I asked him if I could have a different room on the 2nd or 3rd floors because I really didn't want to be on the 1st floor and his response was no because they were still cleaning and I didn't check in until after 7PM. The room was clean but needed some repairs.
Aufenthalt von 2 Nächten im März 2024
Antwort von GM am 11. März 2024
Dear Sherry,Thank you for your continued loyalty and for sharing your experience. We deeply regret that your stay did not entirely meet your expectations. Your feedback regarding the check-in process and room preference is crucial for our improvement. We are also taking note of your comments about the room condition. We hope that you will give us another chance to provide you with a superior experience on your next visit.Warm Regards,Hotel Management

10/10 – Hervorragend

Anita

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Always a good spot.
Aufenthalt von 1 Nacht im März 2024
Antwort von GM am 8. März 2024
Dear Anita,Thank you for choosing our hotel and leaving such a positive review. We're thrilled to hear that our place is always a good spot for you. It's guests like you that make our job wonderful. We look forward to welcoming you back on your next visit.Warm regards,Hotel Management

10/10 – Hervorragend

Anita

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It is always a pleasure staying with them !
Aufenthalt von 1 Nacht im Februar 2024
Antwort von GM am 4. März 2024
Dear Anita,Thank you for your heartwarming review! We're thrilled to know that your stay with us has been consistently delightful. It's always a joy to have you and we look forward to making your future stays just as enjoyable, if not more. Your kind words are truly appreciated. See you soon!Warm regards,Hotel Management

6/10 – Okay

Karina

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Ausstattung
Verbesserungswürdig: Personal & Service
Old guy at the front desk very rude
Aufenthalt von 3 Nächten im Februar 2024
Antwort von GM am 2. März 2024
Dear Karina,Thank you for taking the time to share your feedback. We're truly sorry to hear about your experience with our front desk staff. Please know that we value your comments and will use them to ensure we provide superior service to all guests in the future. We hope you'll give us another opportunity to exceed your expectations during your next visit.Warm regards,Hotel Management

6/10 – Okay

Mikel

Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Ausstattung
The room was clean and quiet but the service was not as expected
Aufenthalt von 4 Nächten im Februar 2024
Antwort von GM am 27. Feb. 2024
Dear Mikel,Thank you for sharing your experience with us. We're delighted to hear you enjoyed our clean, quiet rooms. However, we regret that our service didn't meet your expectations. Your feedback is invaluable and we're committed to improving in this area. We hope you'll give us another opportunity to serve you better in the future.Warm regards,Hotel Management

8/10 – Gut

Michelle

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Room was nice vary clesvĝ
Aufenthalt von 1 Nacht im Februar 2024
Antwort von GM am 26. Feb. 2024
Dear Michelle,Thank you for sharing your positive experience at our hotel. We're delighted to hear that you enjoyed your stay and found the room to your satisfaction. Your feedback is greatly appreciated and we look forward to providing you with the same level of comfort and cleanliness in your future stays. Thank you for choosing us and we hope to see you again soon!Warm regards,Hotel Management

10/10 – Hervorragend

Janaiya

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
4/5
It’s always great except when ppl call the front office because of our music but other than that amazing!!!
Aufenthalt von 1 Nacht im Februar 2024
Antwort von GM am 26. Feb. 2024
Dear Janaiya,Thank you for your wonderful review and for choosing our hotel. We're thrilled to hear that you had an amazing experience! We appreciate your feedback regarding the music and assure you that we strive to maintain a balance that suits all our guests. Looking forward to welcoming you back for another great stay!Warm regards,Hotel Management

8/10 – Gut

Michael

Gut: Sauberkeit
Verbesserungswürdig: Ausstattung
The property itself is not lovely, but it's adequate and the staff keeps it clean enough. The restaurant is GREAT if you like Indian food, and I do! A major quality of life issue for me is access to plenty of hot coffee in the morning and you're NOT going to get that here. In your room, you get a little coffee pot with one bag of regular coffee (and one decaf, plus some black tea bags) and NO filters to brew the coffee, NO creamers to lighten the coffee (a moot point, since you get no coffee filters) They have some limited coffee available in the lobby -- I was able to get one small cup of coffee on Saturday morning, but the coffee was all gone Sunday morning at 8:15 am. If you want creature comforts, bring them yourself.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von GM am 21. Feb. 2024
Dear Michael,Thank you for your feedback and for appreciating our restaurant's Indian food. We're sorry to hear about the coffee situation and we understand how important a good cup of coffee can be. We are continuously working on improving our amenities and your comments are valuable in this process. We hope to welcome you back soon with enhanced in-room coffee facilities.Warm regards,Hotel Management

10/10 – Hervorragend

Suleyka

Aufenthalt von 1 Nacht im Februar 2024
Antwort von GM am 21. Feb. 2024
Dear Suleyka,We are thrilled to see your rating! Although you didn't leave a comment, we hope this means you had a wonderful stay at our hotel. We strive to provide our guests with the best experience and we're glad to know we succeeded. We look forward to welcoming you back soon. Thank you for choosing us!Warm regards,Hotel Management

8/10 – Gut

Jennifer

Mit der Familie und kleinen Kindern gereist, Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
No breakfast only Coffee and granola bar, cleaning service is done after three days of stay. Dennys is close by. Room was clean and spacious has single person couch and table with two chairs. Beds were comfortable. Close to the event attended. Refrigerator did not work. Could use update in room appliance.
Aufenthalt von 3 Nächten im Februar 2024
Antwort von GM am 20. Feb. 2024
Dear Jennifer,Thank you for your valuable feedback. We're delighted to hear you appreciated our clean, spacious rooms and comfortable beds. We've noted your comments on updating our appliances and the breakfast offerings. We strive to improve our services and your suggestions are integral to that process. We hope to welcome you back to our hotel in the future.Warm regards,Hotel Management

2/10 – Ungenügend

Modesto

Aufenthalt von 3 Nächten im Februar 2024
Antwort von GM am 21. Feb. 2024
Dear Modesto,We're sorry to hear that your experience didn't meet your expectations. We value all feedback, and we regret that we missed the mark this time. Your comments are crucial in helping us improve. We'd love to hear more about your experience, so we can make it right for you. We hope you'll give us another chance to serve you better in the future.Best regards,Hotel Management

6/10 – Okay

Verifizierter Reisender

Gut: Personal & Service und Komfort des Zimmers
Sink broke and jacuzzi definitely a no go
The sink was leaking and I had to put a trash can underneath so it would not get on the floor, by the time we got to the room it was late so we did not want anyone to come to start banging around. The stopper was pushed down like they knew. I mentioned it when we checked out and the front desk said “he would check it out.” The jets in the jacuzzi looked like they had not been clean in months which was a bummer because this was the whole purpose for getting a suite.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von GM am 20. Feb. 2024
Dear Guest,Thank you for taking the time to share your feedback. We deeply regret the inconveniences you experienced during your stay, particularly with the sink and jacuzzi. Please know that we take your comments seriously and are working diligently to rectify these issues. Your satisfaction is our priority and we hope to have the opportunity to provide you with an exceptional experience in the future.Warm regards,Hotel Management

8/10 – Gut

Jesenia

Mit dem Partner gereist
Gut: Personal & Service
It was a little on the outdated side but our room was clean. Check in was easy and the staff was friendly. Can't really give it a better rating because it was only a 1 night stay.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von GM am 19. Feb. 2024
Dear Jesenia, Thank you for choosing our hotel and for your honest feedback. We're glad to hear that you found our staff friendly and check-in process smooth. Your feedback about the decor is noted and will be considered in future updates. We hope to welcome you back for a longer stay so we can truly showcase what we have to offer.

4/10 – Schlecht

Melissa

Aufenthalt von 1 Nacht im Februar 2024
Antwort von GM am 21. März 2024
Dear Melissa,Thank you for your rating. We regret to see that your experience didn't meet your expectations. As we strive to provide all our guests with an enjoyable stay, we'd appreciate it if you could share more details about your experience. Your feedback is important to us and will help us improve our services. We hope to have the opportunity to welcome you back for a more satisfying stay in the future.Best regards,Hotel Management

10/10 – Hervorragend

Eduardlin

Geschäftlich gereist
Gut: Ausstattung
Goo
Aufenthalt von 7 Nächten im Februar 2024
Antwort von GM am 17. Feb. 2024
Dear Eduardlin,Thank you for choosing our hotel and for your 5-star review. We are thrilled to hear that you had a good stay with us. We strive to provide our guests with warm, memorable experiences and your feedback is valuable in helping us achieve that. We look forward to welcoming you back soon.Warm regards,Hotel Management

8/10 – Gut

Kathryn

Mit der Familie gereist
Gut: Sauberkeit und Zustand der Unterkunft
The property was nice and clean and check in and out was nice and easy. I enjoyed my stay and would definitely stay here again. I loved how affordable and accessible it is to the Casinos and outlets.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von GM am 17. Feb. 2024
Dear Kathryn,Thank you for your fantastic review! We're thrilled to hear that you enjoyed our clean property, efficient check-in/out process, and strategic location. Your feedback serves as a great testament to our commitment to provide a wonderful experience. We sincerely look forward to welcoming you back on your next visit!Warm regards,Hotel Management

10/10 – Hervorragend

Naomi

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
My stay was awesome and they where very nice and Clean and I would refer anyone to stay there when they are in town 😉
Aufenthalt von 3 Nächten im Februar 2024
Antwort von GM am 12. Feb. 2024
Dear Naomi,Thank you for your glowing review! We are thrilled to hear that you enjoyed your stay at our hotel and found it to be clean and comfortable. Your recommendation means a lot to us. We look forward to welcoming you back next time you are in town. Warm regards,Hotel Management